When alarms are confirmed, PRTG looses this information if the Server with the PRTG installation is rebooted. Are there any workarounds for that? Thanks!


Article Comments

hallo,

which exact version are you using. PRTG should keep this information since version 9.


Feb, 2012 - Permalink

Currently Version 9.1.6.1963 is installed.


Feb, 2012 - Permalink

please update to the latest version.

maybe send you Logs (system) folder to support@paessler.com so that we can take a look at the log files

XP/2003: C:\Documents and Settings\All Users\Application Data\Paessler\PRTG Network Monitor\Logs (System)

Vista/2008: C:\ProgramData\Paessler\PRTG Network Monitor\Logs (System)


Feb, 2012 - Permalink