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How can I make my Python scripts work with the Script v2 sensor?
This article applies to as of PRTG 24 Python scripts for the Script v2 With the upcoming discontinuation of the Python Script Advanced sensor, we created a script breakdown to help the transition to Python scripts that you can use with the ...
Wed, 18 Jun, 2025 at 1:48 PM
After updating to PRTG 25.1.104, the PRTG core server does not start anymore
After updating to PRTG 25.1.104, the PRTG core server does not start anymore, and the log contains the following message: Signature of \Program Files(x86)\PRTG Network Monitor\32 bit\PRTG Server.exe is not valid What can I do to resolve the iss...
Tue, 17 Jun, 2025 at 4:38 PM
Assistance with installation, licensing, activation, and login
This article applies as of PRTG 25 PRTG installation assistance We have gathered some of the most useful resources when it comes to installing PRTG Network Monitor. If Planning Knowledge Base Planning large installations of PRTG Network Mon...
Tue, 17 Jun, 2025 at 3:44 PM
What To Do if Sensors Show a "Not Licensed" Message?
I'm getting a "Not licensed" or "Paused (exceeds license limitation of x sensors)" message for a number of sensors I added to the configuration. However, I have not reached the sensor limit for my license. How do I...
Tue, 17 Jun, 2025 at 3:34 PM
How do you monitor Mikrotik CCQ in PRTG without a "0" result?
Hi, I used the Mikrotik MIB download from Mikrotik.com. I then downloaded your MIB importer, which works really well. I saved the new exported file into the \snmplibs folder. It shows up when i use SNMP Library as a new sensor. Great. Now the ...
Mon, 16 Jun, 2025 at 9:45 AM
What is the multi-platform probe and how can I use it?
Important: The multi-platform probe is now stable! This article is deprecated and will no longer be updated. For the multi-platform probe release notes, see the Knowledge Base: What are the release notes for the multi-platform probe?  See the M...
Fri, 13 Jun, 2025 at 2:06 PM
How do I set permissions for the Amazon Web Services (AWS) API key to use certain sensors in PRTG?
My Amazon sensors show the error message: You are not authorized to perform this operation.  This article applies as of PRTG 22 Setting permissions for the AWS API key There are several sensors with which you can monitor single Amazon web serv...
Fri, 13 Jun, 2025 at 1:04 PM
What's the clustering feature in PRTG?
This article applies as of PRTG 20 I would like to know more about the clustering feature of PRTG. Can you give me an introduction and some basic information about clustering?  Cluster basics One very helpful feature of PRTG is the cluster. A...
Fri, 13 Jun, 2025 at 11:29 AM
How can I monitor Android devices? Is there a mobile probe?
Important notice: The information in this article is outdated. Mini probes are deprecated as the OpenSSL version required to run them is out of support. You can no longer install new mini probes. Can PRTG monitor Android devices to gather s...
Thu, 12 Jun, 2025 at 3:45 PM
How can I disable SSL for Mini Probes?
Important notice: The information in this article is outdated. Mini probes are deprecated as the OpenSSL version required to run them is out of support. You can no longer install new mini probes. The mini probe on Android device can't...
Thu, 12 Jun, 2025 at 3:03 PM