Knowledge Base

is there way how to get notification details of a sensor using PRTG API? I would like to see who will be informed when sensor goes down - which group will be notified for example If not API - is there another way like report which could give m...

Keep up-to-date with the latest release notes from PRTG SLA Reporter, a PRTG extension.  March 11, 2026 - Version 2026.3.9.51 Features We added automatic license activation for online instances of PRTG SLA Reporter. We updated the offli...

The multi-platform probe is now stable. See the Multi-Platform Probe for PRTG manual for the most up-to-date information. For the multi-platform probe release notes, see the Knowledge Base: Multi-Platform Probe Release Notes. Applies as of P...

I would like to see how to create custom map objects, code examples (HTML, CSS), and how to use these objects in the PRTG Map Designer. Can you provide sample codes for map objects? Article Comments This article applies to PRTG Network Moni...

On one of our probes, the health sensor shows the following warning: 227 Items (Open Requests) is above the warning limit of 100 Items. Interval delay WMI currently shows a 21% delay. How can we troubleshoot this ? This sounds like the probe i...

My Amazon sensors show the error message: You are not authorized to perform this operation.  This article applies as of PRTG 22 Setting permissions for the AWS API key There are several sensors with which you can monitor single Amazon web serv...

This article applies as of PRTG 26 PRTG and Proxmox VE As of PRTG 26.x.116, PRTG offers two native sensors to monitor your Proxmox Virtual Environment (Proxmox VE): Proxmox VE Virtual Machine Status  Proxmox VE Container Status These senso...

I want to install the multi-platform probe, but I don't know which version I need to install in order for it to work with my PRTG version. This article applies as of PRTG 26 Multi-platform probe compatibility The multi-platform probe vers...

Important notice: We strongly recommend to only use the multi-platform probe with as of PRTG 24.1.93 Preview and later versions. For more information about the multi-platform probe, see the Multi-Platform Probe for PRTG manual. For more i...

Keep up-to-date with the latest release notes from the PRTG Data Exporter, a PRTG product extension. For more information about PRTG Data Exporter, see the PRTG Data Exporter manual. February 05, 2026 - PRTG Data Exporter 2026.1.22.503 Bugfi...