Knowledge Base

Keep up-to-date with the latest release notes from the PRTG Data Hub, a PRTG product extension. PRTG Data Hub release notes For more information about PRTG Data Hub, see the PRTG Data Hub manual. August 27, 2025 - PRTG Data Hub 1.1 Featu...

Here is a Scenario: 1). We want to know when our ISP is down so we could fail over to our secondary ISP 2). What if both Primary and Secondary ISPs are down, how would we know without being notified by a user that is trying to access a service,...

Which of the existing sensor types can I use to query devices via the IPv6 protocol? Article Comments This article applies as of PRTG 20 Important: The following article will no longer be updated. Check the sensor's remark...

While I'm not running my own server, will this program allow me to monitor internet connectivity between my router and ISP? I get a slew of dropped connections every hour that range from 20 seconds to several minutes long, but whenever a tec...

Dear Sir I have a customer who had a problem that his WAN IP changed, he payed for a static WAN ip but it changed due to a mistake of the provider, now we want to know how long this is going on. Because every month our customer paid for a static...

We have 2 internet providers, 1 main and 1 fail overs if main goes out. currently we dont have a automatic fail over i would like to be able possible ping to an external I.P through the main network and if it fails going through the main interne...

Important notice: The Common SaaS sensor type is discontinued. For possible alternatives, see the Knowledge base: What sensors are deprecated and what are their successors or alternatives? Hello, probe device sensor (Common SaaS Check) clai...

Important notice: The Common SaaS sensor type is discontinued. For possible alternatives, see the Knowledge base: What sensors are deprecated and what are their successors or alternatives? Anyone else having this problem with the SaaS Check ...

Es wurde festgestellt, dass PRTG versucht regelmäßig eine Verbindung zu Dropbox herzustellen. Da wir PRTG in einem Finanzsektor Testen müssen solche Verbindungen (API's) abschaltbar sein, jedoch habe ich bisher kein Ort gefunden, an dem man ...

Important notice: The Common SaaS sensor type is discontinued. For possible alternatives, see the Knowledge base: What sensors are deprecated and what are their successors or alternatives? I have a few other websites that I would like to ...