Automated activation of licenses is failing. I'm guessing it's because our proxies are blocking the appropriate ports or URL's for the process to succeed.

Can I get a list of your activation server(s) and TCP/UDP ports? I want to try and work with our corporate IT to get this unblocked/resolved.

Thanks,

Doug

Article Comments

Sorry, a direct internet connection is mandatory in order to use automatic activation and automatic updates.

In case such a connection is not available, please use the Email activation procedure as outlined here: PRTG 9 Manual: Activate the Product


Nov, 2011 - Permalink

Please see:

Which servers does PRTG connect to for Software Auto-Update and for Activation?


Feb, 2012 - Permalink