Get the following error in the logs when creating PDF reports both manually or scheduling reports:
Status: "System Error" Message: "New ToDo: Local Print Spool Service not running"
PDF Report Error
Modified on 2025-06-10 11:33:48 +0200
Attention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.
Disclaimer:
The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.
The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.
Hi,
please check if the "Print Spooler" service is running on the machine. The service is needed to create reports.
Best regards
Feb, 2012 - Permalink