Hello
I have an Error on"MSExchange Store Interface: RPC Latency average (msec) _Total "Sensor for my Exchange 2010. It Returns " The host's WMI system is returning invalid data. Please activate "Write sensor result to disk" in this sensor's settings to find out what is going on. (code: PE264)" Error.
I enabled Write sensor to disk and the below is the result.Please let Me know how I can fix it.
Data['blockedsens'].asString := ''; Data['canlinux'].asString := '0'; Data['channelnames'].asString := 'RPC Latency average (msec)'#$D#$A + '0'#$D#$A + ''; Data['classinfo_win32_perfrawdata_msexchangestoreinterface_msexchangestoreinterface_ok'].asString := '1'; Data['classinfo_win32_perfrawdata_msexchangestoreinterface_msexchangestoreinterface_totalfield'].asString := '_Total'; Data['connectionGUID'].asString := '{78BB4727-CF76-49D3-A2D8-B2838AE89908}'; Data['counterinfo_0_b_last'].asString := '0'; Data['counterinfo_0_b_last_0'].asString := '0'; Data['counterinfo_0_b_last_1'].asString := '0'; Data['counterinfo_0_b_last_2'].asString := '0'; Data['counterinfo_0_b_last_3'].asString := '0'; Data['counterinfo_0_b_last_4'].asString := '0'; Data['counterinfo_0_calcaverage'].asString := '0'; Data['counterinfo_0_ok'].asString := '1'; Data['counterinfo_0_r_0'].asString := '0'; Data['counterinfo_0_r_1'].asString := '0'; Data['counterinfo_0_r_2'].asString := '0'; Data['counterinfo_0_r_3'].asString := '0'; Data['counterinfo_0_r_4'].asString := '0'; Data['counterinfo_0_t_last_0'].asString := '0'; Data['counterinfo_0_t_last_1'].asString := '0'; Data['counterinfo_0_t_last_2'].asString := '0'; Data['counterinfo_0_t_last_3'].asString := '0'; Data['counterinfo_0_t_last_4'].asString := '0'; Data['counterinfo_0_v_last_0'].asString := '0'; Data['counterinfo_0_v_last_1'].asString := '0'; Data['counterinfo_0_v_last_2'].asString := '0'; Data['counterinfo_0_v_last_3'].asString := '0'; Data['counterinfo_0_v_last_4'].asString := '0'; Data['datafield'].asString := 'RPCLatencyaveragemsec'; Data['datakind'].asString := '203'; Data['defaultscale'].asString := '0'; Data['expandinstance'].asString := '0'; Data['fastcount'].asString := '10'; Data['host'].asString := 'Ext-Cas.bginternal.com'; Data['hostv6'].asString := ''; Data['inerror'].asString := '1'; Data['initialized'].asString := '1'; Data['instance'].asString := '_Total'; Data['interfacenumber'].asString := ''; Data['inum'].asString := ''; Data['ipversion'].asString := '0'; Data['isexesensor'].asString := '0'; Data['ishybrid'].asString := '0'; Data['iswmi'].asString := '1'; Data['lastmsg'].asString := '#O264'; Data['lastuptime'].asString := '0'; Data['notonpod'].asString := '0'; Data['ok'].asString := '1'; Data['reboot'].asString := '43421.273874838'; Data['reqmsginterval'].asString := '60'; Data['resultfile'].asString := 'Result of Sensor 17013.txt'; Data['runcount'].asString := '142'; Data['sensorid'].asString := '17013'; Data['simulate'].asString := '0'; Data['timeout'].asString := '90'; Data['timestamp_sys100ns'].asString := '52235577800000'; Data['tlsexplicit_default'].asString := ''; Data['tlsexplicit_ftp'].asString := ''; Data['tlsexplicit_imap'].asString := ''; Data['tlsexplicit_pop3'].asString := ''; Data['tlsexplicit_port'].asString := ''; Data['tlsexplicit_smtp'].asString := ''; Data['uptimecount'].asString := '0'; Data['usednstime'].asString := '0'; Data['waitresponsecounter'].asString := '0'; Data['windowslogindomain'].asString := 'BGInternal.com'; Data['windowsloginpassword'].asString := '***'; Data['windowsloginusername'].asString := 'CIM'; Data['windowsnamespace'].asString := ''; Data['wmiclassname'].asString := 'Win32_PerfRawData_MSExchangeStoreInterface_MSExchangeStoreInterface'; Data['workduration'].asString := '1042';
Thanks
Article Comments
Hello,
did you resolve the issue.I have the same problem,different sensor(rpc request sent_total).
"The host's WMI system is returning invalid data. Please activate "Write sensor result to disk" in this sensor's settings to find out what is going on. (code: PE264)"
After activating "Write sensor result to disk"
SELECT Name,RPCRequestssent FROM win32_perfrawdata_msexchangestoreinterface_msexchangestoreinterface WHERE Name = '_Total'
RPCRequestssent: -2124129229, -2124122797, -2124111343, -2124105305, -2124098971, -2124093668
Jan, 2019 - Permalink
That's likely indeed invalid data :) You might want to check on our WMI Troubleshooting guide. Some of the steps are less invasive than others, but you might want to do it in a scheduled downtime of the server.
PRTG Scheduler |
PRTGapi |
Feature Requests |
WMI Issues |
SNMP Issues
Kind regards,
Stephan Linke, Tech Support Team
Jan, 2019 - Permalink
That's strange. Let us know when the issue comes back - hopefully, that'll not be the case.
PRTG Scheduler |
PRTGapi |
Feature Requests |
WMI Issues |
SNMP Issues
Kind regards,
Stephan Linke, Tech Support Team
Jan, 2019 - Permalink
Was the target host already restarted That most likely will fix it.
PRTG Scheduler | PRTGapi | Feature Requests | WMI Issues | SNMP Issues
Kind regards,
Stephan Linke, Tech Support Team
Nov, 2018 - Permalink