Recently we've added webcam video to our Map like stated here (https://helpdesk.paessler.com/en/support/solutions/articles/9263-how-can-i-show-up-to-date-weather-information-webcam-and-radar-images-in-prtg-s-maps)

Ever since our map keeps giving us the state "Loading".

Is this normal behavior since the video stream is continuous? Or should the Loading box dissappear normally?


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Do you see anything in the browser console? Are you using PRTG via HTTPS, but the iframe being HTTP only? Then it might be a CORS related issue...


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Kind regards,
Stephan Linke, Tech Support Team


Jan, 2019 - Permalink

I had to turn it down to http since I was getting no video at all on https

Browser console?


Jan, 2019 - Permalink

Ctrl + Shift + i for Chrome and Firefox :) Okay, so both pages use plain ol' HTTP?


PRTG Scheduler | PRTGapi | Feature Requests | WMI Issues | SNMP Issues

Kind regards,
Stephan Linke, Tech Support Team


Jan, 2019 - Permalink

Yeah, both are good ole http.

I'll check the browser console tomorow and let you know!


Jan, 2019 - Permalink

Console gives me the following:

Failed to load resource: the server responded with a status of 401 (Unauthorized)

In the stream URL I give the user and password. The video stream just works though on the map. The only issue I have is that the page keeps saying "loading"


Jan, 2019 - Permalink

The map does freeze after an hour or so.


Jan, 2019 - Permalink

So the error comes from the Alerts overview.

When I switch back to HTTPS, I have no errors. Any change I can get the video stream when I'm on HTTPS?


Jan, 2019 - Permalink

Does the video camera have any options to switch to HTTPS? What vendor/model is it?


PRTG Scheduler | PRTGapi | Feature Requests | WMI Issues | SNMP Issues

Kind regards,
Stephan Linke, Tech Support Team


Jan, 2019 - Permalink

Sadly the camera has no HTTPS options. Its a cheap Chinese thing from "Wanscam".


Jan, 2019 - Permalink

Then the easier option would likely be to secure the camera access, like this :) Then it should be easy to implement in a PRTG map.


PRTG Scheduler | PRTGapi | Feature Requests | WMI Issues | SNMP Issues

Kind regards,
Stephan Linke, Tech Support Team


Jan, 2019 - Permalink