I am new to PRTG and I am trying to create a custom map. I have dragged over a server icon from the 'Icon C' section. When I click on it and go to the right side and click "select object" I get a tree of my devices but cannot select the server I want it to represent. What am I missing? No matter what I do it just says "Root" as the title of the icon, and shows the sensors for the root probe not for the server I want it to represent. Thanks for any help!
Someone help me with Map creation please!
Modified on 2025-06-10 12:18:20 +0200
Attention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.
Disclaimer:
The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.
The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.
Hi Daryl,
Head to the server which you want to add to the map and drag and drop the name on top of the existing Icon C Section Object which you chose. Does that work?
Kind regards,
Felix Saure, Tech Support Team
Jan, 2019 - Permalink