We are receiving a PET123 "There is no active connection for this remote IP address" error occasionally for a Site-to-site ikev1 ipsec vpn on our ASA5512. Is this condition triggered when the VPN goes down when idle?
PET123 Clarification
Modified on 2025-06-10 12:40:01 +0200
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The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.
The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.
Hi there,
Yes, this is in fact the case.
As soon as the VPN goes into IDLE or DOWN state, the actual OID which PRTG is monitoring, is disabled. So the sensor shows this "error". This can also happen when there is no traffic detected.
I hope this helps.
Andreas Günther
Tech Support, Paessler AG
Jul, 2018 - Permalink