Hello, I have a problem. I need to configure the basic state of the UPS battery, how can I change the color of the graph on the overview, because it is black and when I want to put limits, the appearance of the graph changes .

Thank's for your repply, best regards.

Article Comments

Hello Chilly,
we appreciate your contact.

Unfortunately, I'm not sure I'm following. I kindly ask that you share a screenshot for reference, this way I'll understand what you're talking about.

Please use your preferred image hosting service, and share the link(s) to the screenshot(s).

Best Regards,
Luciano Lingnau [Paessler Support]


Jul, 2018 - Permalink

Thank you for your fast repply. Here is the graph, i want to add colour, but i can't change the limits for add colour because the data of my graph change. https://www.noelshack.com/2018-27-3-1530712331-graphic.png I would like my graphic to look like the basic status here : https://helpdesk.paessler.com/en/support/solutions/articles/76000065304-does-prtg-provide-advanced-sensors-for-apc-no-break-ups-systems

Best regards, Chilly.


Jul, 2018 - Permalink

thank's for your fast reply. so, i have this graphic : https://www.noelshack.com/2018-27-3-1530712331-graphic.png i just want to add colour.

Best regards, Chilly.


Jul, 2018 - Permalink

Hello Chilly,
thank you for your reply.

The screenshot confirms that you're using a lookup. Please keep in mind that when using lookups, there are no limits. You need to modify the lookup for PRTG to display different colors for the different statuses. Please refer to

To further understand lookups, please refer to:

However, instead of manually modifying the lookup, have you considered simply using the Device Template instead? It already comes with pre-configured lookups:

Best Regards,
Luciano Lingnau [Paessler Support]


Jul, 2018 - Permalink

Thank you very much it works!

Best Regards, Chilly.


Jul, 2018 - Permalink