Since the last update the CPU usage of the PRTG Core Server Service is going through the roof.
I only have 16 sensors, just ping, rdp, pop3, smtp, ftp and http (not http advanced) at a scanning interval of 5 min. I am using a cluster, but even if I shut the failover server down it remains on 100% CPU usage. The same high cpu usage is also at the failover node.
After restarting the server CPU usage is back to normal for a few minutes. Then it goes to a 100% again. How do I solve this?
Article Comments
Hi,
please send an email to support@paessler.com and refer to this KB entry. When receiving the ticket number, please use the same to send us your PRTG logfiles as outlined in this article.
This will create a support ticket we can further work with.
Thank you!
EDIT: We are already investigating the causes for the high CPU usage and an update including a bugfix can be expected this week!
May, 2014 - Permalink
After the last update the problem seems to be solved. Thanks!
May, 2014 - Permalink
Hi,
please send an email to support@paessler.com and refer to this KB entry. When receiving the ticket number, please use the same to send us your PRTG logfiles as outlined in this article.
This will create a support ticket we can further work with.
Thank you!
EDIT: We are already investigating the causes for the high CPU usage and an update including a bugfix can be expected this week!
May, 2014 - Permalink