I am having some issues with voip calls, incoming long distance numbers have a delay of about 5 seconds, which leads to people talking over each other.
how can I test for latency using PRTG? what other test should I run?
test for latency for voip
Modified on 2025-06-10 13:52:32 +0200
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The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.
The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.
Hello,
thank you very much for your KB-Post. Basic latency monitoring can be done with the Ping Sensors:
Beyond that, you could look into PRTGs VoIP / QoS - Sensors, which require a bit of hardware though, either Cisco Gear that supports IPSLA, or a Windows based host (with a PRTG Remote Probe on it) to run the QoS-Sensor against: VoIP and QoS Sensors
best regards.
Mar, 2014 - Permalink