I am attempted to monitor a Windows 2012 R2 Hyper-V server. I have it successfully monitoring the physical server itself (CPU, Disk, Network) as well as the Hyper-V Host Sensor.

However, whenever I attempt to add a sensor for a Hyper-V Virtual Machine, it returns to following error: 80041010: The specified class is not valid.

Any idea on why this error would occur?

Article Comments

Hello,

thank you very much for your KB-Post. May I ask, which exact version of PRTG are you using? Just to check, you are trying to add the " Hyper-V Virtual Machine Sensor" to the device that is the Hyper-V-Host in PRTG?

best regards.


Nov, 2013 - Permalink

We are running the latest stable release of PRTG. 13.4.6.3375

That is correct we are trying to add the "Hyper-V Virtual Machine Sensor" that is a Hyper-V Host. The Hyper-V host is running Windows 2012 R2.

I am wonder if the WMI changes within Windows 2012 R2 is what is causing the issue. Namespace for version 1.0 of WMI; WMIC (in WMI) was removed.

http://technet.microsoft.com/en-us/library/dn303411.aspx


Nov, 2013 - Permalink

THanks for this find. Yes, PRTG does use this namespace. We will investigate and fix this, but I cannot name an ETA for the fix (and so support for Hyper V on 2012 R2) yet. Please bear with us.


Nov, 2013 - Permalink

Are there any news to this topic? We urgently need this feature.


Feb, 2014 - Permalink

We've already enhanced the logic, so PRTG can support Hyper-V on Windows Server 2012R2. This "enhancement" will be part of our 14.x.9 release.


Feb, 2014 - Permalink