Hi,
We have PRTG Configured to send notification emails to users using a SMTP relay server.
Strangely we suddenly we stopped receiving the notifications if devices are down. But we still receive them for reports.
Stopped Recieving Notifications from PRTG
Modified on 2025-06-10 14:04:40 +0200
Disclaimer:
The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.
The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.
Hello,
thank you very much for your KB-Post. May I ask, did you try the tips from our Notification troubleshooting guide already?
best regards
Oct, 2013 - Permalink