The PRTG instance we are running has significantly slowed down, and it's chewing system resources, particularly RAM. Is there a rollback to version 13.1.1
latest PRTG version 13.1.2 slow
Modified on 2025-06-10 14:28:28 +0200
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The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.
Hello,
a rollback is always tricky I'm afraid but possible. If you'd like to do a rollback, please get in contact with us via email to support@paeesler.com.
But actually it would be better to examine this more closely to find and fix the root cause for the slow down. We really rather prefer that, to get your PRTG to a satisfying experience again. So details on how much slower which pages in PRTG have become, about how many seconds or even minutes loading time we are talking here, and then also have a look at PRTGs system logs. It would be good though to handle this then via email as well.
best regards.
Feb, 2013 - Permalink