I want to monitor the status of video conference systems using a simple ping, or http. Device on is ok, but device off should not be an error.

We use MAPS to visual our environment. (Alarm & Down Sensors for ROOT).

It is against the sense of PRTG that "DOWN" is "OK", but in this case those devices should not be shown in Maps Data Tables.

To cover this issue I found:

Create another ROOT group

https://kb.paessler.com/knowledgebase/en/topic/2403-how-to-monitor-without-alarms#reply-6053

but

https://kb.paessler.com/knowledgebase/en/topic/18893-is-it-possible-to-have-more-than-one-root-group#reply-55183

say I cannot create another ROOT group.

How can I get rid off some special devices shown in the Maps Data Tables?


Article Comments

Hello,

I would use ping sensors on those particular machines, with the "Auto-Acknowledgement"-Option enabled on those Ping sensors, and then use an edited map object (alarms table) which does not show acknowledged alarms.

best regards.


May, 2012 - Permalink

Hi, how can I edit this map object (Data Tables: Alarms (Device Tree: Root)), not to show acknowledged alarms?


Jun, 2012 - Permalink

Hello,

if you look at the file <PRTG install Folder>\website\mapobjects\tableA0.htm there is a filter in line 24 (filter_status="13").

Best practice would be to copy this file and remove the filter_status="13". Important is to edit the first line of the file (<!--Data Tables: Alarms-->). Data Tables defines the category in which this mapobject will be shown. Alarms is the name of the mapobject and should be renamed.

Regards, Daniel


Jun, 2012 - Permalink