What are the outbound firewall rules needed to allow a PRTG core system to send support tickets and bundles back to Paessler?
Article Comments
I've seen that page but it does not show anything related to creating a support ticket or uploading a support bundle.
Nov, 2016 - Permalink
Hello Mike,
thank you for your reply.
You're absolutely correct. I've double checked and it is currently documented here:
The current URL is:
| https://api.prtgcloud.com:443 |
I will check whenever we're able to add it to the KB-Article that I've linked earlier.
Best Regards,
Luciano Lingnau [Paessler Support]
Nov, 2016 - Permalink
Hello Mike,
thank you for your KB-Post.
Please refer to the following KB article:
Please note that when using a Proxy it has to be configured within PRTG.
Best Regards,
Luciano Lingnau [Paessler Support]
Nov, 2016 - Permalink