Hello,

For ESX I have SOAP Sensors The only message I have is "Problems during SOAP-Call"

I have no idea how to solve this problem. I have this error on the 4 ESX at this client and only for this one.

So I have a lot of alert in maps and I don't like alert at all.

Best regards, QT

Article Comments

Hello,

Could you please provide some screenshots showing the Overview, Settings and Log-Tabs of the "troublesome" sensors (from the "Overview"-Tab)? Thank you.

best regards.


Jun, 2014 - Permalink

Where can I send the screenshot ? I don't want to make them public.

But I think configuration is fine, because I have the same configuration for other probe and it works on others. And Here sometime it works. Around 5 min per day.

I opened a Support ticket on Tuesday (ref : PAE433435) and joined a screenshot and the support bundle but still no answer from support.

best regards, QT


Jun, 2014 - Permalink

In that case, I would recommend to continue in the support case, and not create duplicates.


Jun, 2014 - Permalink

Ok I'm waiting for support so.

I'll post the answer from support here for community.

best regards, QT


Jun, 2014 - Permalink

Hi,

Do you have an answer form PRTG support ? I have the same problem with my ESX 5.5 U2.

Thanks


Jul, 2015 - Permalink

Dylan, please follow the answer in this KB-Article to have your VMWare SOAP Sensors write a Debug Log file, and send this to us via email (to support@paessler.com) along with some screenshots showing the error.


Jul, 2015 - Permalink

Was a solution to this problem found? I'm experiencing the exact same issue, but with ESXi 6.0U2.

Thanks.


May, 2016 - Permalink

bbennett, please follow the answer in this KB-Article to have your VMWare SOAP Sensors write a Debug Log file, and send this to us via email (to support@paessler.com) along with some screenshots showing the error.


May, 2016 - Permalink