One of my customer´s server shows 100% on CPU load sensor. We have verified and this value is right, but on PRTG Network Monitor it is shown with "green status", in other words, it´s never warning or error status like other type of sensors.

Why is it? Is it possible to have alerts about CPU sensor like a warning or error status (I know it´s possible to use Notification, I we are using it. But I would like to know about the status on web interface)?

Thanks in advance.


Article Comments

Hello

You can enable or disable channel limits under the Channel tab of a sensor. There you can set limits for upper and lower error and warning limits.


Nov, 2010 - Permalink

Great, it worked!

Is it possible to change this limits of more than one CPU sensor at once?

Thanks very much!


Nov, 2010 - Permalink

I'm afraid that's not possible at the moment.


Nov, 2010 - Permalink

I'm seeing something similar with one of our CPU sensors. It is throwing a WMI Connection error, but the sensor is up and green. I checked all the channel settings, and there are no enabled limits.

On the same device, we have a Multi Disk sensor that is also throwing the WMI Connection error, but it is down and red.

We are completely confused. What might be happening here???!


Apr, 2016 - Permalink

@AQiccl135: What precise PRTG version are you using and what is the error message you are getting?


Apr, 2016 - Permalink

Our version number is 16.1.22.2012. As for the error, it has since cleared, but it was a standard WMI-could-not-connect error.


Apr, 2016 - Permalink

@AQiccl135: Could you please update your installation to the latest release and check if the error comes back?


Apr, 2016 - Permalink