Hi everyone,

I have some questions about PRTG. We have 2 probe, first one is in Boston ( Local probe and main PRTG server ), second one is in London ( remote probe ). They are monitoring our Boston and London networks. Our London network devices added to London remote probe node and Boston network devices added to main server ( Boston ) node.

- How PRTG main node and remote probe node communicates ?

- How are the nodes are monitored? Are some of the nodes only monitored by the remote probe or the main PRTG? Do they both monitor the same nodes at the same time? What happens if there is a conflict (ie main server reports a node up and the remote probe as down)?

- What happens to remote probe node when main node is gone? (Can it still poll systems? Can it raise an alarm and forward the alarms via mail etc)

Article Comments

I have found my answers from this url : https://www.paessler.com/manuals/prtg/remote_probes_and_multiple_probes

I think, we wont get alerts from remote probe while main probe is gone and also wont get any alerts for remote site devices while remote probe is down even main probe is up. Am i right ?


Apr, 2016 - Permalink

Hi, Alerts in PRTG in general are sent out from the PRTG Core. So when a remote site is down, you will receive alerts. However, when the PRTG Core Service itself is down no notifications will be sent.
Best regards


Apr, 2016 - Permalink

Hi Wolff,

I am monitoring remote site via remote probe. So, when remote probe is down how can i get alerts for remote site devices? I will get alerts for devices which are monitoring with local probe, it is ok because local probe is up and working but when remote probe is down, i think i cant monitor remote site devices and cant get alerts for remote devices.

Best regards


Apr, 2016 - Permalink

Hi,
In this case you will not receive alarms for devices on that site. However, an alarm will come up that the remote probe is disconnected. So yes technically you will only get alarms for the disconnected probe but not for a single device on the remote site.
Best regards


Apr, 2016 - Permalink

Hi, Thank you very much. Best regards


Apr, 2016 - Permalink