kb.paessler.com

Welcome to the Paessler Knowledge Base Archive. Here, you will find articles from kb.paessler.com.Please note that this is a mere import of all questions and the corresponding replies into a new platform. The important articles were transfered manually - articles in this folder were imported automatically. We tried to keep links working, but some may fail. If you find some, please let us know. Please bear in mind that articles in this folder may contain old / outdated data.

How do I find a sensor by it's ID
I know I will be embarrassed when I hear the answer, but I cannot figure out how to find a particular sensor by ID number. Every night we get the following warning Sensor: CPU Load 3 (SNMP Custom) https://monitoring.hcc.net/m/sensor.htm?i...
Tue, 10 Jun, 2025 at 2:33 PM
Unknown Status
We are currently using PRTG Network Monitor 12.4.5.3165 x64 We generate some reports in PRTG which show us up and downtime periods for selected sensors. The table of information generated in the reports includes periods of 'unknown&#...
Tue, 10 Jun, 2025 at 2:33 PM
What counts as item?
with a license PRTG100 How many host can manage? Article Comments That depends on how many sensors you use per host. You will find a detailed description of what counts as a sensor under https://shop.paessler.com/en/prtg, at the...
Tue, 10 Jun, 2025 at 2:33 PM
Can I install PRTG 100 license on more than one server to monitor other networks or SNMP can be inst
I have 3 branches with 15 hosts each and would like to monitor the 3 branches. Article Comments Hello, it is only possible/allowed to install the 100 license on one PRTG Server, but you can use Remote Probes to monitor in diff...
Tue, 10 Jun, 2025 at 2:33 PM
email notification
is it possible to configure prtg to send alerts via email when the sensor status goes down? Thanks, Lovedeep Article Comments Hi, sure, you might have a look at the notification section of the manual for this purpose. Best r...
Tue, 10 Jun, 2025 at 2:33 PM
Is there a way to create a report based on the status of the sensor
Is there a way to create a report based on the status of the sensor, for example a report of all the sensor in warning state?, we are trying to minimize the the quantity of the sensors being in warning state and having a report that automat...
Tue, 10 Jun, 2025 at 2:33 PM
SNMP over VPN stopped working
I'll be honest that I had a time setting this up and don't remember a thing on how I did it but it was working for months and suddenly stopped working in December with no changes to any products other than a software update to PRTG....
Tue, 10 Jun, 2025 at 2:33 PM
Problem probing VM
One of my VMs is getting the follow error when probing; "PC: Could not log in using the specified credentials. Please make sure they are not only valid for the target system, but for the probe system aswell. (Performance Counter error...
Tue, 10 Jun, 2025 at 2:33 PM
Monitor email body
Looking to create a sensor that monitors incoming email for certain text in subject and or email body Article Comments Hi, you might have a look at the IMAP Sensor for this purpose. Best regards Jan, 2013 - Permalink I...
Tue, 10 Jun, 2025 at 2:33 PM
HTTP Transaction vs HTTP Full Web Page
This might be a bit of a foolish question, however after reading the documentation of the "http transaction" sensor, I was led to believe that setting the sensor to "get" requests the webpage directly, just as you and I ...
Tue, 10 Jun, 2025 at 2:33 PM
My syslog sensor doesn´t filter by IP sender
PRTG network monitor 12.x I defined a SYSLOG sensor and works fine. But when I tray to specifi an IP address as to filter receiving data from an IP, I received also from others IP´s address. It seems that messages from others IPs senders ...
Tue, 10 Jun, 2025 at 2:33 PM
que veut dire le message "supsendu par dependance" svp?
message "suspendu par dependance" puis après 30 secondes message "redemarrer dans le cadre de la dependance" Article Comments Hello, you should send your request in English. Jan, 2013 - Permalink ok...
Tue, 10 Jun, 2025 at 2:33 PM
When i added Alarm Table on new map i cant change font size
How can i change font size on the map Data Tables > Alarms table. I cant change from anywhere. Bcs I m using 1920 x 1050 resolution monitor and these table fonts are very small. For Example : http://img842.imageshack.us/img842/480...
Tue, 10 Jun, 2025 at 2:33 PM
Edit sensors per group
Goodmorning, Iam trying to figgure this out but i cant find it anywhere. So here is what i want to do: We have a large ammount of groups and subgroups with devices on the subgroups. For instance i have 1 group with 8 servers. All...
Tue, 10 Jun, 2025 at 2:33 PM
Monitoring USB UPS On Windows WMI
I have a Windows 2008 Server with a local USB UPS. I believe I can monitor the Battery level via WMI but I do not know what custom object to use. Article Comments Hello, if there is a WMI Class stating about the battery leve...
Tue, 10 Jun, 2025 at 2:33 PM
How to configure websites and ISP links in PRTGv12
Hi, Iam new with PRTG. Can you help me how to configure our internet websites and ISP links for slowness and its actual physical downtimes monitoring. Article Comments Hello, did you have a look at our Video Tutorials alread...
Tue, 10 Jun, 2025 at 2:33 PM
unknown status of sensor in cluster mode
Hallo, wir setzen die letzte stable Version im Cluster Modus ein. Um bei verschieden Devices die Last nicht unnötig zu erhöhen, haben wir in der Koniguration beim Punkt "Verwendung im Cluster" ein Cluster Node herausgenommen. Die...
Tue, 10 Jun, 2025 at 2:33 PM
Alarms associated with percentage changes
Good morning, We have alarms associated to exceed a defined threshold, for example, if the latency is greater than 100 ms. But now, I want to set an alarm if there is a variation in the value exceeding a percentage, eg 20%. For this, I us...
Tue, 10 Jun, 2025 at 2:33 PM
How to apply changed template to exiting Devices/Sensors
How do we apply a changed templat to exiting devices Sensors (we had to adjust a trigger). Article Comments Hello, I'm afraid templates will not change existing devices or sensors, even if the auto-discovery runs again wit...
Tue, 10 Jun, 2025 at 2:33 PM
Graph Hour Problem
We have installed PRTG Network Monitor version 8.3.1.2080, and we are having problems in graphs bandwidth monitoring of some links. We have graphs of various links, and some maps are showing the wrong time, with a delay of about 22 hours. ...
Tue, 10 Jun, 2025 at 2:33 PM
Device Template not applying notification settings
I am testing PRTG before we purchase a license. I have a lot of devices setup within various groups etc. I am now trying to apply Device Template to some of these devices. I have created a new Device Template from a "base" devi...
Tue, 10 Jun, 2025 at 2:33 PM
WMI Sensors for Endpoint Protection?
Appears that predefined WMI Sensors for Endpoint Protection cannot properly detect Symantec Endpoint Protection v12.1 and Windows Defender on Windows 8 with WMI, is that correct? Their state registers 'unknown' and status unavailab...
Tue, 10 Jun, 2025 at 2:33 PM
Bandwidth Report by Country
Is there a way in PRTG to generate bandwidth report by country? thanks! Article Comments Hello, I'm afraid that is not possible. best regards. Jan, 2013 - Permalink thanks! Jan, 2013 - Permalink
Tue, 10 Jun, 2025 at 2:33 PM
Changing Colors Alarms Page
Is there any way to change the colors of the 'Current Alarms and Warnings' page? Article Comments Hello, I'm afraid only with editing/customizing the PRTG Webinterface, please be aware though that is is different, ...
Tue, 10 Jun, 2025 at 2:33 PM
SNMP v Netflow Bandwidth readings
I have sensors setup on a router to monitor a specific router interface using both SNMP and Netflow 5. The SNMP polling is set for 1 minute intervals while the Netflow 5 Active Flow timeout is also set to 1 min. On the Overview screen ...
Tue, 10 Jun, 2025 at 2:33 PM
unusual state activation
Good morning, I have a question about the unusual state activation. In the next expression : "* 24h average is <80% or> 120% of hour-of-day average" means that if there is a variation in excess of 20% it changes to state u...
Tue, 10 Jun, 2025 at 2:33 PM
Getting an error when returning XML from custom sensor
Custom EXEXML sensor written, getting the following error: "Error reading response: missing /prtg" But the output of running the exe at the command line is the following <prtg> <result> <channel>D...
Tue, 10 Jun, 2025 at 2:33 PM
Stack sensor from different device
We use many router and firewall cluster. In this way we have multiple routers and we want to get the overall bandwidth usage, stacking two interface of two different device, into one graph. There is a way to do that? Thanks a lot, Anton...
Tue, 10 Jun, 2025 at 2:32 PM
Zeitgesteuerte email-Verständigung
Gibt es die Möglichkeit, einen Fehler eines Sensors mit 24-Stunden-Überwachung pro Tag nur zu bestimmten Zeiten per email zu melden? Zum Beispiel: Die Erreichbarkeit meines Routers per ping soll 24 Stunden am Tag überwacht werden. Eine Em...
Tue, 10 Jun, 2025 at 2:32 PM
How to monitor a website based on response?
We have a website configured to monitor some process. We have to evaluate the first line of the response web page. If this says "Critical" the alert should trigger Article Comments Hi, you might use the HTTP Advanced ...
Tue, 10 Jun, 2025 at 2:32 PM
HI can you tell me what is new in the 13.1.1.1089 version ?
i want to know why i need to update my PRTG from 12.2.2.2211 to 13.1.1.1089, what new things are comming with the last version Article Comments Hi, please see the Change Log. Best regards Jan, 2013 - Permalink thnks :...
Tue, 10 Jun, 2025 at 2:32 PM
HTTO sensor "out of memory"
Hello, I've noticed an http sensor became 'down' all of a sudden, with an error "out of memory". After a few minutes, i went back to 'up'. What could be the cause? Thanks. Article Comments Hello...
Tue, 10 Jun, 2025 at 2:32 PM
SNMP causing IP problem
A SNMP sensor was created on a Nanostation2 in bridge mode with a fixed IP. After a few minutes the IP on the WAN router changed to the IP of the router connected downstream of the Nanostation2 but still showed the MAC address of the Nano....
Tue, 10 Jun, 2025 at 2:32 PM
Difference between "sensor-failure" and "target-failure"
Hello, is there any possibility to see if a raised error has it´s reason in a failure caused by the sensor (e.g. timeout, lack of configuration) or the error is a "real" one on the target system? Thank you! Article Comme...
Tue, 10 Jun, 2025 at 2:32 PM
Network performance mesurement
Hello support, I hear often complains that our network is slow, especially from users of one of our servers. We observed once a slow network issue, where transferring a big file via FTP took more then 2 hours, but running the same connect...
Tue, 10 Jun, 2025 at 2:32 PM
Remote probe autoupdate
Hello, When the PRTG server is updated, the remote probes are automatically updated. Is the update pushed from our server, or does the remote probe download the update directly from PRTG servers? Thank you Article Comments Hi, ...
Tue, 10 Jun, 2025 at 2:32 PM
PRTG snmp-traps handling
Hello, i already read the chapter regarding snmp-traps in the manual (V12) and the KB entry https://www.paessler.com/knowledgebase/en/topic/143-how-can-i-use-prtgs-trap-receiver-and-what-are-its-limitations. But i'm not sure if unders...
Tue, 10 Jun, 2025 at 2:32 PM
How could i delete the sensor "system status" (Systemzustand)
Hi, I Want to delete the System Status Sensor that ist added by Default. If i cant delete this, ist possible to Heide this? Article Comments Hello, that sensor can not be deleted, sorry. Jan, 2013 - Permalink
Tue, 10 Jun, 2025 at 2:32 PM
Determine downtime vs acknowledged time
I'm trying to determine how long a sensor is down vs downacknowledged so I can report on how quickly(or slowly) sensors are being acted upon by our ops team. Is there a way to determine how long a sensor is acknowledged? I can get d...
Tue, 10 Jun, 2025 at 2:32 PM
Device Tools on Maps
Hi, 1. It will be great to access Device Tools right inside Map when I right-click on device. Or when I'm in browser either when I'm in Enterprise console. Is it possible or do you have this feature in your roadmap? For us it'...
Tue, 10 Jun, 2025 at 2:32 PM
Adding a line break via the API
When adding a location to a device via the API I would like to add a line break between the first and second line of the address. For example how do I get this 123 Smith St. New York, NY 10000 Out of this /api/setobjectproperty.htm?id...
Tue, 10 Jun, 2025 at 2:32 PM
how do I monitor memory available in percent from SNMP in windows
I am having trouble while creating an snmp sensor for available memory in percent. how do I monitor it and please give me the steps in creating Article Comments The first question would be if there is an OID available on the d...
Tue, 10 Jun, 2025 at 2:32 PM
Cluster Slave Access Settings Incorrect
I have put back together a cluster that had some trouble awhile back. It is working great, but I have on problem with the link in the admin website. The slave is behind a NAT and has a private IP. When I go to the web management interface...
Tue, 10 Jun, 2025 at 2:32 PM
How to change display of PRTG IP address to public IP address
My PRTG installation is on a host with a private IP address. How can I change the email to display my public (NAT'd) IP address in the URL, so I can click the link on an external host and have it resolve properly? Article Commen...
Tue, 10 Jun, 2025 at 2:32 PM
HTTP Action - 401 unauthorized?
Hi - I'm looking to create an HTTP action that will switch on the power port on an Aviosys 9258S. I've successfully configured and tested the HTTP request that I need to make, but when I use it in the PRTG custom notification, not...
Tue, 10 Jun, 2025 at 2:32 PM
Ausgabe mehrerer Stringzeilen aus SQL-Sensor
Hallo zusammen Ist es möglich mit einem SLQ-Sensor (Oracle DB) mehrere Stringzeilen und mehrere Spalten zurückzugeben und diese dann auszuwerten? Anwendungsbeispiel: select username,account_status from dba_users; Wir möchten nun z.B. ...
Tue, 10 Jun, 2025 at 2:32 PM
Microsoft Visual C++ 2005 Redistributable required in PRTG
Hi, i would like to know PRTG requires the "Microsoft Visual C++ 2005 Redistributable" component to run properly? Any impact if i uninstall this component? Btw, my PRTG is 12.4.6.3313. Running on windows 2008 Thanks Thomas ...
Tue, 10 Jun, 2025 at 2:32 PM
sensor data when its network is down
Hello, while the device is disconnected from network, does sensors collect their target data? If yes, how long will they collect them? Article Comments Hello, are you referring to a PRTG Probe? Or a normal networking devic...
Tue, 10 Jun, 2025 at 2:32 PM
Geographic reporting suggestion
When monitoring web servers, we often are looking at the netflow9 top list. With this sensor, we would love the opportunity to see a geographical map of where these connections are connecting from, displaying on a map. IE: Map shows US st...
Tue, 10 Jun, 2025 at 2:32 PM
webservice - check if pdf is generated
a webaplication generates pdfs - is there a specific sensor to monitor, if the website contains a pdf file and not an error/html site? Article Comments Hello, sorry, no there is no specific sensor for that. However, it may be ...
Tue, 10 Jun, 2025 at 2:32 PM
Trying to setup granular notifications and device group access
I am trying to setup notifications and access rights for my organization. We have 4 locations. 1 main data center and 3 sub data centers. I have technicians at each location and want them to receive notifications for that particular campu...
Tue, 10 Jun, 2025 at 2:32 PM
Junk after document element
I put one exe binary to the "Custom Sensors\EXEXML" folder. The binary has console.WriteLine() lines and they print : <prtg> <result> <channel>C_AdditionalInfo</channel> <value>0</value&g...
Tue, 10 Jun, 2025 at 2:32 PM
two sensor results comparision
Hello, I wonder if I can make the comparison result between two different probes' identical sensors. For example, DeviceA has SensorA and DeviceB has SensorA. By using some APIs, can prtg create a new result like |DeviceA.SensorA.Valu...
Tue, 10 Jun, 2025 at 2:32 PM
What is the targetid parameter for the duplicateobject API call?
For the duplicateobject API call, what is the targetid parameter? I have a sensor I'm trying to duplicate, but don't know what value I should be supplying for targetid. Making one up does not seem to work. Thanks. Article Co...
Tue, 10 Jun, 2025 at 2:32 PM
File Content Sensor with notifications
HI, I am trialing PRTG and am trying to setup a log file watcher to check for a key word. I have managed to get this to work but as this is a program log, the key word is in the file a lot. So my question is can you just get the sensor ...
Tue, 10 Jun, 2025 at 2:32 PM
Send mails without adding user
Hi, as a little "service" we want to send mails to certain people if a sensor in PRTG gets an alarm. But these people don't have to get access to PRTGs webinterface. Is it possible to send mails to some mail-adresses without...
Tue, 10 Jun, 2025 at 2:32 PM
Please enter a valid OID value when setting up custom SNMP
We have some custom SNMP flags which work from snmpwalk: snmpwalk -v 2c -O n -c snmp-pub localhost .1.3.6.1.4.1.8072.1.3.2.3.1.4.16.100.97.105.108.121.45.113.117.111.116.101.115.45.114.97.110 .1.3.6.1.4.1.8072.1.3.2.3.1.4.16.100.97.105.10...
Tue, 10 Jun, 2025 at 2:32 PM
How to make a dial/gauge in a dashborad?
Does anyone know if its possible to create a dial (siimlar to the speedometer in a car) in the dashboard? I.e., similar to the PRTG logo where a needle moves across a fixed scale? I'd like to use these to create management facing dash...
Tue, 10 Jun, 2025 at 2:32 PM
PRTG server monitor network bandwidth usage of workstation on network?
Have win2008r2 fileserver, xpp sp3 workstation, 7 pro workstation. PRTG installed on win2008 box, remote probe installed on workstations, bandwith usage by workstations not auto discovered? Where is a step-by-step? Can only imagine rolling ...
Tue, 10 Jun, 2025 at 2:32 PM
How can i know the highest traffic value on cisco interface through prtg sensor?
I just want to set the speed trigger when channel is above xxxkbit/second and to perform notifacation. But how can i know the highest traffic value through sensor. PRTG is monitoring Cisco 4500 series and 3700 series. I have added sensor an...
Tue, 10 Jun, 2025 at 2:32 PM
Ereignisanzeige
Sehr geehrte Damen und Herren, wir möchten eine Benachrichtigung erhalten wenn im Ereignisprotokoll ein beliebiger Fehler oder eine beliebige Warnung auftritt. Da aber bei einigen unserer Server mehrer Warnungen mit unterschielicher Ereig...
Tue, 10 Jun, 2025 at 2:32 PM
Problems with SNMP traffic sensor
I have a problem with SNMP traffic sensors on some server interfaces. I create the sensors manualy. When I get the list of interfaces, they are all there and I select the ones I am interested in. But as soon as PRTG starts polling them, ...
Tue, 10 Jun, 2025 at 2:32 PM
PRTG not receiving traps
I am trying to set up a trap receiver and I can see from wireshark on the probe that the trap makes it to the probe, but it never shows up in PRTG. the device sending the trap is using snmp v1 and is a cisco UCS C-series server. The OID...
Tue, 10 Jun, 2025 at 2:32 PM
Create script Powershell
Hi, I create a script : Write-Host "<prtg>" foreach($volume IN gwmi -ComputerName "127.0.0.1" -Class win32_volume) { if ($volume.DriveType -eq 3) { $Driver = $volume.DriveLetter $freeSpace ...
Tue, 10 Jun, 2025 at 2:32 PM
PRTG API
Is it possible to get trigger notifications with PRTG API? Thanks Article Comments Hi, no, I'm afraid this is not possible. Sorry. Best regards Jan, 2013 - Permalink is there any other way to export notifications? ...
Tue, 10 Jun, 2025 at 2:32 PM
Das Verzeichnis \lookups ist nicht vorhanden?
PRTG Network Monitor 13.1.1.1089 - SNMP-Sensor, Kanalconfig -> Im Feld "Werte-Lookup" lassen sind nur die defaults wie "prtg.standardlookups...." aufrufen. Das Verzeichnis existiert aber nicht und wenn ich es anlege, ...
Tue, 10 Jun, 2025 at 2:32 PM
Total traffic per port
Hi there I am junior admin and I need help regarding setting right counter in PRTG. We as a company have fiber optics and only 1/3 of total bandwidth is used through network (when measured over speedtest). When I connect direct just with la...
Tue, 10 Jun, 2025 at 2:32 PM
Disk Free Default Threshold Value for NetApp Disk Volumes
We've upgraded to the latest version of PRTG that has support for a bunch of new NetApp snmp sensors.. One in particular I'm asking about is the NetApp disk free sensors.. When adding the sensors it pumps out all the volumes on the ...
Tue, 10 Jun, 2025 at 2:31 PM
Windows Active/Passive Clusters
I have an A/P SQL cluster that I need to monitor Disk Queing on. Since these are tied to the cluster is there a way to monitor the cluster address instead of tying them to a particular box and then have to remember to pause them when I flip...
Tue, 10 Jun, 2025 at 2:31 PM
SQL connection for multiple ado sql sensors?
Hi, I am using ADO SQL sensors for monitoring different states and results from my database. Every sensor has its own connection string defined explicitly in sensor settings, which is the same for all sensors. For example, if I need to...
Tue, 10 Jun, 2025 at 2:31 PM
Check for open window
Hi all, is there any possibility to check if a certain Window exists on a remote Server (e.g. Demo.txt - Editor), maybe by a custom sensor with a vbs script? Thanks Article Comments Hi, the EXE/Script sensor would be the wa...
Tue, 10 Jun, 2025 at 2:31 PM
Windows CPU BETA - Performance Counter Error 0x102
I understand that the Windows CPU Load WMI sensor is in BETA but i am having issues with it - Computers that have been added using the BETA sensor display the error periodically: Performance Counter Error 0x102 Within the Warning count ...
Tue, 10 Jun, 2025 at 2:31 PM
Citrix XenServer Host... ERROR
Hi, I have a problem when I try to add a Citrix XenServer Host sensor. The rest of sensors work well, only I have an error with Citrix sensors. I have done the following guides: https://www.paessler.com/knowledgebase/en/topic/1043-my-wmi...
Tue, 10 Jun, 2025 at 2:31 PM
How can I filter the traffic of an Interface using Netflow?
Hi, I know that I can use the "Interface" filter, however, the name of this Interface has a space and it seems that PRTG don't accept fields with spaces. This interface is the gateway of one of my network and I just want to ...
Tue, 10 Jun, 2025 at 2:31 PM
Auto Discovery not detecting windows hosts
Not sure if it is the latest stable version or not but I am no longer able to use Auto Discovery to get all devices discovered. It was able to discover network devices like switches however it missed the Windows hosts entirely. I am able to...
Tue, 10 Jun, 2025 at 2:31 PM
Problem with SSL Certificate Expiry Check
Hello, I am trying to monitor an SSL certificate expiration using the inbuilt HTTP SSL Certificate Expiry sensor, but I am getting an error: "External EXE/Script did not return a response code (code: PE087)". Does anyone hav...
Tue, 10 Jun, 2025 at 2:31 PM
PRTG Triggers is not working
I have set the triggers to "When Traffic Total channel is Above xxxxx kbit/second for at least 300 seconds perform Email to Admin". But i think when traffic is above xxxxx kbit/s it'll perform send email right now. How can i s...
Tue, 10 Jun, 2025 at 2:31 PM
Probe removal
Have the same problem as mention below: https://www.paessler.com/knowledgebase/en/topic/37153-can-t-delete-remote-probe-from-network-monitor. Please advice me. sincerly Marius Article Comments Hello, can you please up...
Tue, 10 Jun, 2025 at 2:31 PM
Unusual state doesn´t work
Hello, I´ve configured unusual state in some sensors but it doesn´t work. My sensor have a constant value in 100 and later it changes to 5000. Then, I think this sensor have to change to unusual state, but it remains like "available ...
Tue, 10 Jun, 2025 at 2:31 PM
Which measure unit is used for XenServer network sensors?
The XenServer sensor is very rough, it cannot for example calculate totals or be used in reports. For network traffic there are to data channels requested network send and network received. The numbers are very odd, can Paessler confirm w...
Tue, 10 Jun, 2025 at 2:31 PM
Text results in SQL Sensor
I want to return the results of a t-sql query or at least send an alert based on the presence of a substring in the query. I have my data options set to process sting data and Repsonse must not contain 'job'. I know the query return...
Tue, 10 Jun, 2025 at 2:31 PM
API historic data timerange
I tried to export the historic data from the last month into an xml file. The Request is similar to this one: /api/historicdata.xml?id=2186&avg=86400&sdate=2013-01-01-00-00-00&edate=2013-01-31-23-59-59 What I get is the an xml f...
Tue, 10 Jun, 2025 at 2:31 PM
invalid prtg web server configuration
I just did an upgrade from Ver 9 to Ver 12 and now when I start PRTG Network Monitor I get theis error in prtg gui starter : invalid prtg web server configuration. If I start the browser manually and enter the IP, everything works. It seems...
Tue, 10 Jun, 2025 at 2:31 PM
Is there a way to do a discovery of interfaces on devices based on specific interface labels?
We want to be able to do a discovery of network devices that have an interface with a specific label. If a device has an interface with the label "billable", we want to be able to identify them and group those devices. Art...
Tue, 10 Jun, 2025 at 2:31 PM
logfile content check sensor
I would like to monitor the content a a log file generated by an application. Unfortunately, the name of the logfile is not static. Would be nice to have some regex or placeholder functionality in the sensor config menu! Additionally, it wo...
Tue, 10 Jun, 2025 at 2:31 PM
Change values numbers to names
Hello, I need to change returned SNMP values from numbers 1,4,6,... to names. For example this is an APC OID with possible answers: .1.3.6.1.4.1.318.1.1.1.4.1.1.0 Syntax INTEGER {unknown(1), onLine(2), onBattery(3), onSmartBoost(4), ...
Tue, 10 Jun, 2025 at 2:31 PM
Email als MIME format
Wir bekommen einige e-Mail Benachrichtigen über Sensor-Ausfall im seltsamen Format, andere werden richtig in HTML dargestellt? To: xxxxx@xxxx Content-Type: multipart/alternative; charset=utf-8; boundary="nsYiObnoGnh=_U8pwpupGAQoEJMXM...
Tue, 10 Jun, 2025 at 2:31 PM
PRTG License
PRTG license is good for how many years?? is it lifetime?? Article Comments Hi, there is no limitation on a PRTG license, you may use it as long as you want. Additional to the license there is maintenance which is only valid for...
Tue, 10 Jun, 2025 at 2:31 PM
What is System Health Currents in SNMP Cisco System Health ?
Hello, After upgrading PRTG to version 12.4.7.3507 and running auto-discovery, discovered many System Health Currents sensors of type SNMP Cisco System Health. Most of the sensors are showing uA error which is something new in the system....
Tue, 10 Jun, 2025 at 2:31 PM
The Sophos Sensors are saying 'unknown' for certain desktops, but sophos is running fine on them. H
Like I said in the title, some sophos sensor are down even if the sophos console reports nothing wrong and nothing is wrong on the actual computer. Why can't PRTG report properly with this? Article Comments Hello, PRTG ju...
Tue, 10 Jun, 2025 at 2:31 PM
FTP Server File Count sensor trigger many notifications
Hello. I have set up a FTP Server File Count sensor to check accessibility of FTP service. Now the server was not accessible for a few hours and the sensor started flooding my mailbox with notifications. Checking the sensors log I found fol...
Tue, 10 Jun, 2025 at 2:31 PM
iPRTG
iPRTG works fine when connected to a wireless AP inside the network but fails with a "The request timed out" and Error Loading Data [-1001] outside of the network. PRTG is configured for external access by that I mean I can acces...
Tue, 10 Jun, 2025 at 2:31 PM
Dell 2950 + custom MIBs
Hi, I'm running test lab with Dell 2950 running ESXi 5.1 with Open Manage installed on it, Virtual Machine running vCenter Server 5.1 with open manage console (v 7.2.0) and Virtual Machine running PRTG (newest version). I downloaded MIB...
Tue, 10 Jun, 2025 at 2:31 PM
Top talker on router?
if I see a lot of traffic on a router how do I see the top talker doing this? I want an easy way to see which person at a site is using the most bandwidth. I cant seem to find and easy way to see this. (if its possible) I need to see ...
Tue, 10 Jun, 2025 at 2:31 PM
Migrate PRTG 12 from 2003 x86 to 2012 x64
Hi, Is there any possibility to migrate from 2003 x86 (PRTG 12 32bit) to 2012 x64 (PRTG 12 64bit) without data lost? Thanks Article Comments Hi, yes, it is. Please see the 'How to migrate PRTG guide' for this purpos...
Tue, 10 Jun, 2025 at 2:31 PM
HTTP Advanced Sensor does not find any Keyword
Hi, I need do check the availablility of an Citrix WebInterface Logon Page, but the HTTP Advanced Sensor does not find any Keyword. Is here anyone how can help me? Article Comments Hello, how is the HTTP-Advanced Sensor se...
Tue, 10 Jun, 2025 at 2:31 PM
How can I create a map icon with the Ping status and the device name (not the sensor name)?
Im creating a map for our network to display in a large screen. Since we have lot of devices I decided to use status map icons. I don't want disk failures/memory/cpu issues to be displayed on this map, only PING. Problem is in status ic...
Tue, 10 Jun, 2025 at 2:31 PM
Monitoring my Cisco switch doesn’t work properly with SNMP. What can I do?
I try to monitor traffic for several interfaces on my Cisco 3560 switch via SNMP. The speeds are charted incorrectly; the bandwidths are much higher than shown in PRTG. What can I do? Article Comments This article applies to PRT...
Tue, 10 Jun, 2025 at 2:31 PM
Can I rename a Device Template?
I would like to differentiate my device templates from the default ones that came with PRTG so that folks adding devices know which ones to use more readily. How do I rename them? Also, is it possible to edit them after they've been c...
Tue, 10 Jun, 2025 at 2:31 PM
customized sensor for IIS SITE
Hello, for a while im already searching al over your site , im looking for a sensor so i can monitor my SITE(s) in IIS if i put it on stop or if its down for some reason. Do you guys already support this or totally not? And if not, do ...
Tue, 10 Jun, 2025 at 2:31 PM