kb.paessler.com

Welcome to the Paessler Knowledge Base Archive. Here, you will find articles from kb.paessler.com.Please note that this is a mere import of all questions and the corresponding replies into a new platform. The important articles were transfered manually - articles in this folder were imported automatically. We tried to keep links working, but some may fail. If you find some, please let us know. Please bear in mind that articles in this folder may contain old / outdated data.

Primary group members listing
I have aleady more than 100 users and I need to mange them properly. I am looking for a fature to have primary users listed on /systemsetup.htm?tabid=6 in the same way as other group members are listed there. Similar request for User Groups...
Tue, 10 Jun, 2025 at 10:06 PM
monitor exchange mailbox size
Is there an easy way to monitor to size (kb or number of messages) of a mailbox on a MS Exchange 2003 server? Thanks in advance! Tilman Article Comments hallo, please take a look at the EmailCount custom sensor by PRTG Tools F...
Tue, 10 Jun, 2025 at 10:06 PM
How can I monitor Ubiquiti Link Status in PRTG?
I need to monitor the link status/quality ccq for Ubiquiti radios. They do not offer the status via SNMP. Article Comments I wrote a script to do this and put it on github. The web configuration uses AJAX to show this informat...
Tue, 10 Jun, 2025 at 10:06 PM
How to make PRTG MAPS to auto fit screen resolutions?
I created a map for monitoring which fits to a widescreen monitor when browsers are in full screen. The size of the map is 1920x1080. But when I'm opening it to my laptop, the map is too big and I need to scroll it to view other map obj...
Tue, 10 Jun, 2025 at 10:06 PM
No Such Name (SNMP error # 2)
Hello, I have a rather starnge issue with one of my physical servers and PRTG. In PRTG, I'm getting SNMP error #2, but the sensors were working fine a couple of days ago. There has been no change to either PRTG og the server it self...
Tue, 10 Jun, 2025 at 10:05 PM
PRTG Probe service will not start
Service fails to start with 1053 "The service did not respond to the start or control request in a timely fashion" Tried uninstall/reinstall, tried different credentials(Local System, user with local admin), tried changing probe ...
Tue, 10 Jun, 2025 at 10:05 PM
Check new sensor paused or inactive
This is a question about creating sensors via the API. After cloning a Http Push Advanced sensor it is paused, so we then un-pause the sensor. The sensor is inactive for a time, so we poll the server until 'Matching Sensors=1', ind...
Tue, 10 Jun, 2025 at 10:05 PM
Netflow to monitor each PC internet usage
This is in my home, so think small and personal: using the free version of PRTG. Since I have a monthly cap on my internet I want to monitor how much each machine is using. I have a PfSense sending netflow information. This is basically...
Tue, 10 Jun, 2025 at 10:05 PM
How to setup email notification for all sensors
Hi, is it possible to setup an automatically notification for all sensors? Actually I get an email about the sensors with mistakes but I don't find any issue to choose all Setups within the successfull and warning sensors. kind rega...
Tue, 10 Jun, 2025 at 10:05 PM
Cisco EIGRP MIB
I'm using the MIB Importer to import the EIGRP MIB from Cisco, so I can monitor EIGRP with PRTG. The problem I'm having is when I add the MIB file (along with any dependencies from Cisco) I only see cEigrp Traff Stats (1.3.6.1.4.1.9...
Tue, 10 Jun, 2025 at 10:05 PM
PRTG Monitoring of ASP.NET req per second and requests queued
Hello, I'm trying to create a custom sensor package for some API/WEB servers that we run. The metrics I need to collect are as follows: CPU Util (builtin) Memory Util (builtin) Avg response time to IIS (builtin) ASP.net Requests per se...
Tue, 10 Jun, 2025 at 10:05 PM
I need a sensor to monitor QOS through NAT to a server being another NAT
The QOS sensor doesn't seem to work when the server and the destination are behind two different NATs. The ports get all messed up in translation. Article Comments Could you post a schematic of the network? Did you make s...
Tue, 10 Jun, 2025 at 10:05 PM
Access PRTG
Is it possible to access PRTG through an URL? Article Comments Hello marlow, Thank you for your support inquiry. PRTG is always accessible via a web-interface on the machine were PRTG's Core Server runs on. By default, ...
Tue, 10 Jun, 2025 at 10:05 PM
Powershell save output of batch file to variable
Hi, I am trying to save the output of a batch file to a variable, this is what I do: $output = & "C:\Program Files (x86)\PRTG Network Monitor\Custom Sensors\EXE\check_emc_hw.bat" The problem is, that when I run the scri...
Tue, 10 Jun, 2025 at 10:05 PM
How to change default colors of new graphs?
Hello, We are able to customize graphs after we've created them. This is good! But I don't like to edit my graphs every time I created them! So, how to edit the default system color of the graph without editing channels? I mean, ...
Tue, 10 Jun, 2025 at 10:05 PM
Sensor proxy settings for HTTPS
Hi We have some http sensors for site monitoring via HTTP, these sensors connects to sites via proxy. Now we need to monitor the same sites via HTTPS, after changing url to HTTPS and setting SNI setting to "Do not inherit SNI from pare...
Tue, 10 Jun, 2025 at 10:05 PM
remote probe connection from different network
i have about ten sites with different network infrastructure each. is it possible to monitor them through the core server? Article Comments Hello, Thank you for your KB-post. If your sites are all in different networks, yo...
Tue, 10 Jun, 2025 at 10:05 PM
How to delete a specific day of data
We have one day that the data for all of our sensors is out of whack. It is throwing off all charts, graphs etc due to this days data. Is there a way I can remove all data associated with that date from my installation of PRTG? Arti...
Tue, 10 Jun, 2025 at 10:05 PM
Netflow not showing Results or graphs
Hi, I configured a sensor that gets the netflow (9x custom) information from our CISCO ASA. It stops recording information on the table and it doesn't show graphs. I've tried making the include rules very specific o without them get...
Tue, 10 Jun, 2025 at 10:05 PM
What is my username?
I downloaded the PRGT software and set up an account but now I can't get into it. I know my password, but was never asked to create a username. I tried using my email address but it didn't work. Help! Article Comments ...
Tue, 10 Jun, 2025 at 10:05 PM
NetFlow9 Sensor not receiving data after update
We have a Netflow9 sensor configured, which has stopped working, since updating PRTG software to the latest version. I have run a Wireshark trace, and can see that the Netflow packets are being sent to the PRTG server. Article Com...
Tue, 10 Jun, 2025 at 10:05 PM
What is the difference between a HIT and a CLICK
Hello! Could you please explain what is the difference between a HIT and a CLICK? I could not understand it completely when reading the manual of WebServer Stress Tool or when consulting the Glossary. Article Comments Hello, ...
Tue, 10 Jun, 2025 at 10:05 PM
VMware vCenter cluster resource monitoring
Hi, I am new on this forum. We want to monitor te total amount of resources active in a VMWare cluster : CPU and Memory. Is this possible and how can we do this ? Article Comments Dear Lowlander This is not possible with the c...
Tue, 10 Jun, 2025 at 10:05 PM
Set auto-discovery template to be used in API auto-discovery?
Hello, I have certain devices that I would like to automate auto-discovery with a custom template using a custom port range for the SNMP traffic start and end interface port numbers. Reason for this is that I want to add physical interfaces...
Tue, 10 Jun, 2025 at 10:05 PM
Error on page Requests
Hi! I've been having a few problems when usign WebServer Stress Tool 8. I will describe them. (1) Some URLs that i specify in the URLs view are constantly failing when each user is requesting the page. They fail every time. The erro...
Tue, 10 Jun, 2025 at 10:05 PM
several maps showing
I have several maps. Is there a way to create a web page that has several maps showing at the same time? Article Comments One way of doing this is to use the code that is available at the map's Get HTML tab. Create a new ...
Tue, 10 Jun, 2025 at 10:05 PM
XML: The returned xml does not match the expected schema. (code: PE233) -- JSON: The returned json d
I write the vbscript that kill excel.exe but it shows the error message as title. Could you please help me to solve it. thx. Set ArgObj = WScript.Arguments strComputer = ArgObj(0) strUser = strComputer & "\" & Arg...
Tue, 10 Jun, 2025 at 10:05 PM
How can I monitor MySQL replication on a Linux machine?
I have two SQL databases running on my Linux machine. Is there a way I can monitor if data replication was successful? Article Comments This article applies to PRTG Network Monitor 12 or later Monitoring MySQL Data Replication...
Tue, 10 Jun, 2025 at 10:05 PM
Request to activate PRTG on brand new PC
After moving Network Monitor to another server I cannot activate my commercial licensed version on new PC. The messages are: 'Activation failed.' 'Activation: Check via activation1.paessler.com, result is \"License too...
Tue, 10 Jun, 2025 at 10:05 PM
Webserver Stress Tool Login pages
Hi! Why do tests with login pages incorporated always fail? For example after i use the URL Recorder option and proceed to a login page, in the recording its possible to do it without problems, still, after i procceed to the test, even if...
Tue, 10 Jun, 2025 at 10:05 PM
Cannot do API call with Authentication tokens
I am trying to do an API CALL... if I am already logged in and copy and paste the URL it works... however I want to pull the xml data and parse it into a webpage and create a ligthweight ajax page that will show sensors with advanced Filter...
Tue, 10 Jun, 2025 at 10:05 PM
not connected Proxy error 400
Hello Everybody i have a problem with prtg, i am on the EC and it show me not connected Proxy error 400 , and its necesary for my use a proxy for all my connections, some one any suggestion? what can i do? my version is 15.3.19 ...
Tue, 10 Jun, 2025 at 10:04 PM
How would I remove the graph from the ping sensor on the map?
I currently have a network topology on my dashboard (or map) and I just wanted to display the ping sensor to let me know if the device is up or not. I don't want to see red on my map unless the item is actually down and the graph that i...
Tue, 10 Jun, 2025 at 10:04 PM
Sensor template or auto-discover template
Hello all, I am just getting started with PRTG and want to add many Cisco access layer switches all with the same sensors. I want system health (CPU, Temp, PS, etc) and up-links to distribution which are always the same for the switches. Wh...
Tue, 10 Jun, 2025 at 10:04 PM
MSSQL v2 - No valid datatable was returned
I migrated the following query from mssql v1 sensor to mssql v2. declare @first BIGINT, @second BIGINT set @first = (select cntr_value from sys.[dm_os_performance_counters] where object_name='SQLServer:Databases' AND counter_name=...
Tue, 10 Jun, 2025 at 10:04 PM
support for ZFS on Linux
i have searched for 'zfs' within the knowledgebase and see a few requests for Solaris support but my need is for zfs volume support within Linux. we have a large investment in zfs support that will only increase with time. is there ...
Tue, 10 Jun, 2025 at 10:04 PM
McAfee Firewall Sensor - 'Running - Out of Date'
I've just started experimenting with the PRTG Network Monitor on my home network. I have a few sensor issues, I'll post them separately. I have a Dell PC (Windows 10) with McAfee Anti-Virus, Anti-Spyware and Firewall installed. ...
Tue, 10 Jun, 2025 at 10:04 PM
SNMP proxy ping ?
Hello, does anyone know of a sensor (custom or otherwise) so I can get a remote Cisco router to ping a device and return the results to me (a proxy ping). I understand this is done via SNMP sets on the proxy Cisco router. Thanks for any in...
Tue, 10 Jun, 2025 at 10:04 PM
Report by groups
I have several groups under "Device" menu or Root. I would like my report followed the same structure using sections or headlines. Is it possible do that customising the reports? Where can I found documentation about all tags used...
Tue, 10 Jun, 2025 at 10:04 PM
Printer Status for Epson WF-7620
Does anyone know if there is a way to get status information for an Epson WF-7620 printer? I found a few on-line references about SNMP and this printer, but I don't see an option to enable / configure SNMP on the printer's Advanced...
Tue, 10 Jun, 2025 at 10:04 PM
issue adding Windows Scheduled Task sensor
When i try to add Windows Scheduled Task sensor to a server running w2008 R2 i receive this error message: Timeout (5000 ms) I've checked the resources suggested by PRTG: •Requires .NET 4.0 or higher to be installed on the probe sys...
Tue, 10 Jun, 2025 at 10:04 PM
Syslog emails ?
Hello, I am planning on moving my Sysloging from KiwiSyslog to PRTG. Previously I have been able to email myself certain syslog messages based on filters i.e. all the syslogs come in, I filter the ones I want to be notified about based on t...
Tue, 10 Jun, 2025 at 10:04 PM
SNMP-Traffic Sensor Traffic and Percentage
Is there anyway for the SNMP-Traffic sensor to have separate channels for Traffic In, Traffic Out, and Traffic Total and Traffic In Percentage, Traffic Out Percentage, and Traffic Total Percentage? Article Comments Dear dnogu860...
Tue, 10 Jun, 2025 at 10:04 PM
How to Monitor VPLS Traffic with Specific VLAN in SAP Port ?
Hi All, I want to monitor VPLS Traffic in Alcatel Lucent 7750 SR device. I have configured VPLS for customer A that using shared interface (SAP) with other customer's VPLS (B, C, etc). I separated each VPLS using VLAN. Below is the co...
Tue, 10 Jun, 2025 at 10:04 PM
Using SSH to retrieve a MYSQL value
I have PRTG configured to retrieve a value from a MYSQL database. The script is shown below. It works if the value is manually set the value. mysql -h 127.0.0.1 call_center < test.sql > qu qc=0 qc=$(tail --lines=1 qu) echo "...
Tue, 10 Jun, 2025 at 10:04 PM
How do you uninstall PRTG Network Monitor
I installed the freeware version of PRTG Network Monitor and decided it was not what I was looking for, but the program will not uninstall and has a message that I need to close one or more of its services first. Windows task manager does n...
Tue, 10 Jun, 2025 at 10:04 PM
SNMP No such instance
Hi, I'm monitoring network interface on one of our equipment and I keep getting "No such instance" errors on some. I've read the KB on automatic name update but my problem is I don't want PRTG to update the name of...
Tue, 10 Jun, 2025 at 10:04 PM
What is maximum number of probes free user can use ?
Hello, As title says what's the maximum number? Saw something about maximum of 3 but can't find the link anymore :/ Thanks in advance Article Comments Hello, Thank you very much for your KB-Post. There is no techni...
Tue, 10 Jun, 2025 at 10:04 PM
Windoes Update Status Timeout (PE018)
I recently applied windows updates to my servers as well as the latest release of Network Monitor (16.3.25.6124). Now my servers (Win 2012) servers are reporting down for my Windows Update Status. The sensor shows Timeout PE018. I'v...
Tue, 10 Jun, 2025 at 10:04 PM
What do these messages mean?
On the Overview tab, under Network Infrastructure, DNS/Gateway/DHCP: 10.0.0.1, I get two messages for each of ports 465, 993, and 995. I don't know what they mean or what, if anything, should be done about them: "Failed to estab...
Tue, 10 Jun, 2025 at 10:04 PM
PRTG Maximum values set in custom sensors
Hi, I'm using PRTG for monitor CPU usage in F5 devices. I am able to get the values in the PRTG. My question is how to configure the maximum possible value in the graph. For example, if CPU usage is 3%, the gauge should show 3% out...
Tue, 10 Jun, 2025 at 10:04 PM
Can PRTG be used to monitor Quanta LB4M Switches?
The LB4M switches are enterprise switches with 48 Gbit ports, plus two 10Gbe SFP+ ports. They are sold in used condition for under $200.- and offer dual power supply and tons of advanced configuration features in their web interface and via...
Tue, 10 Jun, 2025 at 10:04 PM
Do the new Exchange POWERSHELL sensors require a remote probe?
I have installed the version 13.3.5.2794 but I cannot see the new exchange (PS) sensors. Article Comments You do not need to run the new Exchange PS sensors with a Remote Probe, they are run through remote PS. Not being able...
Tue, 10 Jun, 2025 at 10:04 PM
Dell PowerVault IO Latency
Hello, I have PRTG 15.2.16.2220 and Dell PowerVault MDi Log. Disk Sensor. How can i add Current/Average "IO Latency" channel to this sensor? Article Comments Hello, I´m afraid, the Dell PowerVault MDi Logical Disk Se...
Tue, 10 Jun, 2025 at 10:04 PM
how to disable channels in predifend Sensors?
I use the SSL certificate sensor. In this sensor are 6 channels: Common Name Check, Days to Expiration, Public Key Length, Revokedstatus, Root Authority trusted, Self-Signed I'm only interested on channel "Days to Expiration"...
Tue, 10 Jun, 2025 at 10:04 PM
Modify MAP URL
We have a Map/Dashboard, it has the following URL for anyone to view the dashboard at... this URL has been saved by many people who use the dashboard frequently. https://myserver.mydomain.com:7443/public/mapshow.htm?id=3066&mapid=9DDA...
Tue, 10 Jun, 2025 at 10:04 PM
Event Log Report?
I am currently collecting events using the Event log WMI sensor, however is there a way to create a report using this information to include event ids and ideally to export to csv? If not, is there anything planned in future updates to b...
Tue, 10 Jun, 2025 at 10:04 PM
Error Message wit DFSR Custom Script - XML: Structural error in xml file, 2 open items. -- JSON: The
Having the problem error message as per above with one of my server sensors. If I run the same sensor script against another DFS server everything works ok and PRTG reports the figures. When I manually run the script on an admin powershell...
Tue, 10 Jun, 2025 at 10:04 PM
Using table entries as separate devices
I have a server that's reporting SNMP stats of a number of other devices. The server is the only IP that is responding with SNMP. In its MIB file, there are number of tables. For example: device entries - 1.3.6.1.4.1.66666.1.1.1 [...
Tue, 10 Jun, 2025 at 10:04 PM
Can we monitor an external ip address
Hi, Can we monitor an external ip address? We don't really need to monitor the link, but the actual ip address. Can this be done in PRTG? Thanks Article Comments This can be done with Custom Sensor ExternalIP It gets the...
Tue, 10 Jun, 2025 at 10:04 PM
Synology System Health free memory
We have a Synology system health sensor for a Synology 2414RP+ DiskStation that is giving errors randomly. The scanning interval is set every 10 minutes. The firmware of the Synology is DSM 6.0.2-8451 Update 1. PRTG version is 16.3.25.6124+...
Tue, 10 Jun, 2025 at 10:03 PM
HP Service AnyWhere intergration using REST API
The integration with HP Service AnyWhere is done using the REST API, can PRTG integrate with an external system via REST API. Any help with this would be appreciated... :) Winston Article Comments Dear Winston We offer no...
Tue, 10 Jun, 2025 at 10:03 PM
How to give limited administration rights to a user or group?
I'm administering a PRTG installation that's got to a point where I need someone else performing certain tasks but with limited permissions. For example, I would like to have nother user be able to add User Groups and Users, and giv...
Tue, 10 Jun, 2025 at 10:03 PM
Prtg Server CPU 100%
My prtg server CPU is always 100% how to solve the issue ? Thanks. Article Comments Hello, Thank you for your KB-post. We need to take a look at the log files of your PRTG, so that we can give you a precise answer. Ther...
Tue, 10 Jun, 2025 at 10:03 PM
is it possible to do more on sensor
I want to do more thing when I enter the sensor page on a server. For example, I have a sensor that shows all process on server, but i want to kill process or do something when i right click the process. is it possible ?? thanks. A...
Tue, 10 Jun, 2025 at 10:03 PM
Could not parse WQL (Code: PE046)
I want to monitor the automatic running services of a server. After importing the wql with the following WQL-Script: Get-WmiObject win32_service -Filter "startmode = 'auto' AND state = 'running'" select name, st...
Tue, 10 Jun, 2025 at 10:03 PM
Can PRTG monitor Socomec Diris Power Meter?
The Socomec Diris A40/A41 power meter is freqently used to monitor building power distribution systems. It can be fitted with a Modbus over TCP module that provides a web interface and modbus access to the measured power values. Device ove...
Tue, 10 Jun, 2025 at 10:03 PM
Sensor inactive after clone via API
Hi there. I'm trying to clone a HTTP Push Advanced sensor via API then push to it. (note: username and password url parameters have been removed) This is the clone via API: /api/duplicateobject.htm?id=2094&name=new_sensor_n...
Tue, 10 Jun, 2025 at 10:03 PM
About the new V2 Database Sensor: Credentials
Hi, I'm wondering about the new V2 Database sensor that username/passwort only can set on the Object, and not on the sensor itself. This is in your enviroment a bit unlucky since we have on some Systems more Database running with dif...
Tue, 10 Jun, 2025 at 10:03 PM
Disk IO sensor for VM guest
Hello, I would like to monitor the disk IOPS (average write / read requests) for our virtual guests (VMware / vCenter). I'm using the "VMware Virtual Machine (SOAP)" sensor. I can see disk read/write speed and latency, but t...
Tue, 10 Jun, 2025 at 10:03 PM
Netflow sensor: how can I drill down to a specific time to see details on top talkers, etc
On the netflow sensor, I see a huge spike on gateway, how can I drill down to that specific time to see details on top talkers, etc Article Comments Hello and thank you for your inquiry. If you're seeing a spike in the gra...
Tue, 10 Jun, 2025 at 10:03 PM
Moving to a new server
I am moving the installation to a new server and currently I am recovering some data files. But the installation says the " License to old" but according to the website I still have 200 days of Maintence. What do I do to go around...
Tue, 10 Jun, 2025 at 10:03 PM
IP SLA sensor question
Hello, I have a Cisco IP SLA on a router A which is monitoring the uptime of the link between itself and router B. I am polling this IP SLA from my PRTG box at a remote location. If the link between my remote device (PRTG) and the Cisc...
Tue, 10 Jun, 2025 at 10:03 PM
sflow sensor shows no data
On the switch I configured 1 collector to PRTG server, 1 collector to sflow tester, tests shows receiving packets OK, PRTG server shows "This sensor has not received data for X minutes Y second." Article Comments Hello...
Tue, 10 Jun, 2025 at 10:03 PM
How to Monitor the RSL, TX and RS power of a trunk fiber interface
Hi, I am having an issue. I want to be monitoring the RSL, TX and RS power level of a trunk interface connected to a Cisco layer 3 switch on my network. I have tried different ways of doing that but none is yielding any result. i can...
Tue, 10 Jun, 2025 at 10:03 PM
Interface numbering
I want to remove the auto numbering of the interfaces when I do an SNMP traffic sensor. I have the latest PRTG version, and I've double checked the registry that the DWORD has 1. It still does the numbering. Why? Here is the screens...
Tue, 10 Jun, 2025 at 10:03 PM
Avoid log entries from certain devices
Hello, I'm monitoring a HP VirtualConnect and all of it's bandwidth interfaces. However, the virtual connect is terrible at replying every time PRTG scans the sensor. I've set the scanning interval to "Set sensor to warni...
Tue, 10 Jun, 2025 at 10:03 PM
API Sensor status request
good evening i need an api request that returns me the status of a sensor by device ip and sensor name, how the request will be and i need the response as booelan. Article Comments Dear Cineco This is a bit more complicated. T...
Tue, 10 Jun, 2025 at 10:03 PM
Need Traffic In/Out of All Sensors in one Go Using API
Hello Experts, We have alot of routers and switches whose ports I/O are monitored by PRTG. We have alot of sensors and I want to find Channels (Traffic In (Mbps), Traffic Out (Mbps)) output of all sensors on my PRTG server in one go. Outp...
Tue, 10 Jun, 2025 at 10:03 PM
XML-Sensor mit mehreren Kanälen
Hallo zusammen, ich habe eine Frage/Problem. Ich müsste mit einem XML-Sensor aus einer .XML mehrere Werte auslesen in einem Sensor - daraus würden sich ja dann mehrere Kanäle ergeben. Wie ist das möglich? Danke! Article Com...
Tue, 10 Jun, 2025 at 10:03 PM
SQL server sensors not working
HI guys, I get the following error when trying to use ANY of the SQL sensors: Class(es) not found: "Win32_PerfRawData_MSSQLSERVER_SQLServerGeneralStatistics" The same server has 25 other sensors all running fine (many of whic...
Tue, 10 Jun, 2025 at 10:03 PM
Top Talkers per Netflow device
I have three routers sending Netflow data to PRTG. The Top Talkers list shows the combined Netflow data of all three routers. How do I see a Top list for each individual Netflow router? Article Comments Hello, your should co...
Tue, 10 Jun, 2025 at 10:03 PM
nslookup Pass Parameter from EXE Sensor to .bat file
Hi, Ok, I've created .bat file: @echo off for /F "tokens=2" %%a in ('nslookup bbc.co.uk 8.8.8.8') do ( set value=%%a ) echo 0:%value% This is stored on the PRTG server. I've then created an EXE/Script s...
Tue, 10 Jun, 2025 at 10:03 PM
Performance statistics not available for this entity!
Best, We have many sensors in PRTG. We also have VMware virtual machines monitored in PRTG. Randomly VM sensors go down with the message: Performance statistics not available for this entity! This happens to random VM's, so not the sa...
Tue, 10 Jun, 2025 at 10:03 PM
HTTP API: How To Retrieve PRTG Chart Using cURL
Hi Folks, how do I fetch a PRTG chart as .png using the HTTP REST API using curl on Linux? According to the API documentation, the command line schould look like this: curl -O -k --location -H "Accept: image/png" -X GET https:...
Tue, 10 Jun, 2025 at 10:03 PM
PRTG does not work with path-jitter
We are faced with the fact that our PRTG(14.3.11.2750) does not work with cisco ip sla path-jitter. Ip sla was configured as follows: ip sla 1 path-jitter x.x.x.x targetOnly vrf xxxx ip sla schedule 1 life forever start-time now This me...
Tue, 10 Jun, 2025 at 10:03 PM
Install Linux Remote Probe
How can I install a remote probe on a Linux Machine and what are the requirements? Article Comments Hello, I'm afraid Probes can't be installed on Linux in the moment. best regards. May, 2011 - Permalink Is t...
Tue, 10 Jun, 2025 at 10:03 PM
multi-edit for more than 500 sensors
Hi All. How I can use sensor-multi-edit feature for more than 500 entities in filtered subset (after filtering by group and tag). Thanks for help. Article Comments Hello, To use the multi-edit feature for more than 500 entitie...
Tue, 10 Jun, 2025 at 10:02 PM
Sms text works when testing but not in trigger
I have sms text notifications setup. When I test the notification it works. When I put the entry in a trigger it does not work. In the log for the sensor it states: "Threshold Trigger sending SMS (Sensor/Source/ID: 7349/7349/2)&quo...
Tue, 10 Jun, 2025 at 10:02 PM
Add a reply to e-mail address in mail notifications
Hello, I am using PRTG to monitor leased lines and to send notifications to the provider when the lines fail. The problem is when they reply to that mail they get an error because PRTG does not receive mails. Is it somehow possible to add...
Tue, 10 Jun, 2025 at 10:02 PM
Auto Registering/Pending Notification about HTTP Push Sensors
I'm working with the HTTP Push Sensor and HTTP Push advanced Sensors. They are great to run the Code on the monitored machine and simply send the results to PRTG for storing and visualizing the data. The PRTG Installation load is lowere...
Tue, 10 Jun, 2025 at 10:02 PM
How Monitoring Only 3 Segments
Mi problem is. I do not know how make monitoring 3 segments, por example: I have 10 segments: 192.168.1.X to 192.168.11.X, but i only need monitoring 192.168.1.X to 192.168.3.X. I believe if in the console in configuration add my data i...
Tue, 10 Jun, 2025 at 10:02 PM
How can i edit and remove actioens from the HTML alert mail
In version 15.4.21 some changes made in the html mail system, So now HTML cannot be edited from within the console, How can i edit the HTML mail format? ( i want to remove the action boxes from the mail, and one of the graph ) A...
Tue, 10 Jun, 2025 at 10:02 PM
SNMP Refresh Interval in Windows
I want to switch from WMI sensors to SNMP for monitoring/recording metrics where a shorter refresh interval is useful for us. Specifically CPU and Network I/O, to start. The currently recommended 60 second interval for WMI does not give us ...
Tue, 10 Jun, 2025 at 10:02 PM
Standard Grenzwerte anpassen
Guten Tag, soeben habe ich die Test-Version von PRTG installiert. Als erstes fielen mir einige Warnungen bezüglich der Festplattenauslastung auf. Allerdings finde ich den Standard-Wert für eine Warnung bei 25% relativ hoch angesetzt. Di...
Tue, 10 Jun, 2025 at 10:02 PM
Http and ip source
Hey to all. I am using FortiGate 60D. Send all logs to PRTG server. How can I use PRTG sensor (which sensor) to check which IP address opened a page, for example www.paessler.com. There are two sensors for HTTP and HTTPS but does not s...
Tue, 10 Jun, 2025 at 10:02 PM
Issues cloning Netflow sensor
Hi! I am using the NetFlow V9 Custom sensor to monitor netflow data. I already added a sensor and then tried to clone this. In my opinition, both sensors should show the same data, shouldn't they? However, there are huge differences b...
Tue, 10 Jun, 2025 at 10:02 PM
How to trigger e-mail notification when Powershell script returns "not OK"
I have the following PS-Script which works well: $sb = { if (!(get-process 'LogikWebserver').Responding) { write-host "1:Not Responding" ; exit 1 } else { write-host "0:OK" ; exit 0 }} $File = "C:...
Tue, 10 Jun, 2025 at 10:02 PM
PowerShell script notification
Hi, I have the following script that checks the windows host file and returns a value based on the lines in the host file. For example, if a host file has an entry in it (that not remarked or 127.0.0.1) it will return an entry number. so if...
Tue, 10 Jun, 2025 at 10:02 PM
F5 Loadbalancer not able to monitor snmp traffic
Hi, We are using Paessler PRTG Monitoring in the Version 16.2.23.3270+ and in Version 7.3.3.5634. In the Old Software Version of PRTG we are able to monitor interfaces from Loadbalancer BIGIP LTM from F5. In the new Software Version unf...
Tue, 10 Jun, 2025 at 10:02 PM