kb.paessler.com

Welcome to the Paessler Knowledge Base Archive. Here, you will find articles from kb.paessler.com.Please note that this is a mere import of all questions and the corresponding replies into a new platform. The important articles were transfered manually - articles in this folder were imported automatically. We tried to keep links working, but some may fail. If you find some, please let us know. Please bear in mind that articles in this folder may contain old / outdated data.

Search specific IP address in NetFlow issuance
Hi! I need to find all connections to a specific IP address in the NetFlow issuance. But there is no search function by parameters. Time period - one month. Records very much and look looking very uncomfortable and long. And so not only w...
Tue, 10 Jun, 2025 at 8:36 PM
Netflow: Custom Channel
Hi, I have created a new, user-defined Netflow sensor in the PRTG. In the sensor I have defined the following Channels: #3001:Various (Protocol[UDP]) OR (Protocol[TCP]) #1001:VIS Protocol[TCP] and (SourcePort[4443] or DestinationPort[4...
Tue, 10 Jun, 2025 at 8:36 PM
Monitor bandwidth of MPLS Port on Switch
Hi, We have an MPLS link from our Cisco 6500 Core Switch to our main office. All Internet, Exchange, FTP, etc. traffic goes through the MPLS. We want to monitor the MPLS utilization so that we have clear view on who or what is utilizing...
Tue, 10 Jun, 2025 at 8:36 PM
Gmail Mib
we have gone to Gmail and i would like to see how much internet traffic Gmail is creating. So, is there a way i can go into traffic sniffer and create a MIB for Gmail? Or is there another/better method? Thanks, Gary Article Commen...
Tue, 10 Jun, 2025 at 8:36 PM
Top talker point in time
Have a mix of SNMP and WMI sensors (devices all on unmanaged switches) and I can run built in reports showing top average bandwidth utilization. I'm looking to find top talker(s) at a given point in time. Is this possible under SNMP/W...
Tue, 10 Jun, 2025 at 8:36 PM
netflow other traffic
hello everyone i have configured asa 8.2 to send flow export to prtg. no problem and it works fine but on the top talker section i have some traffic that it says its unknown. why it is unknown? thanks Article Comments Hi xmanx, ...
Tue, 10 Jun, 2025 at 8:36 PM
sFlow analyzer - Protocols not analyzed
Hi, We have been running our sFlow capture a few days now and it does not seem to be analyzing protocols. "Top Protocols" all return as "Other" Article Comments Hi, The "Other" channel sums up t...
Tue, 10 Jun, 2025 at 8:36 PM
Per Interface Netflow
Is there a way to break out the netflow data recieved from a cisco device into the interface it is traversing. I'm not seeing this as an option, just an aggreate of all netflow data recieved from the device. I'd like to see where th...
Tue, 10 Jun, 2025 at 8:36 PM
noobie requests pointer or suggestions.
Starting from scratch. No experience with this product or forum. If there is another path to answer this question, please advise. I apologize in advance if it has been asked and answered. I do not even know where to start to look since doc...
Tue, 10 Jun, 2025 at 8:36 PM
add groups to switch stacks
I have a stack of Cisco switches that has 144 total ports. they all show as being from one switch, when they are actually 6 switches chained together. Is it possible to divide the switch port sensors into groups to make it easier to find ...
Tue, 10 Jun, 2025 at 8:36 PM
only seeing "other" top protocol on cisco router netflow 5
my top connections and top talkers are working on PRTG, but I am only seeing "other" listed in the top protocols on PRTG. any suggestions? I am using Netflow 5 sensor and set that on the cisco too. and locally on the cisco 1941 ro...
Tue, 10 Jun, 2025 at 8:36 PM
I already installed a network monitor 30 days trial version and configured router Cisco 2625 netflow
I've been following your Cisco and prtg tips but sensor status it´s unknow. Netflow sensor status only change to up if I run prtg netflow generator. Netflow tester show this message "Could not bind socket. Address and port are al...
Tue, 10 Jun, 2025 at 8:36 PM
monitor interface status
Hi, PRTG Newbie here who has gone through the knowledgebase but not found an answer yet. Apologies if re-asking the same thing again. We have a small but geographically diverse network consisting on Cisco, Mikrotik routerboards, E1 Mode...
Tue, 10 Jun, 2025 at 8:36 PM
internet usage by ip Address
Hi, Can PRTG Network Montior show internet ussage by IP Address? Like many home internet users I have many devices( computers,xbox, ipads,Playstation3 etc) accessing the internet. I can't determine what devices are using up my mont...
Tue, 10 Jun, 2025 at 8:35 PM
Monitor Network Bandwidth by Subnet
I have a Hyper-V VM running Exchange 2007 in an environment with a few WAN links connecting separate subnets. We are looking to move this exchange server to a hosted environment so my goal is to determine Bandwidth utilization for this exc...
Tue, 10 Jun, 2025 at 8:35 PM
J-Flow and Juniper SRX physical and logical interfaces
I am having trouble configuring J-Flow sensors for my Juniper SRX-210 firewall. When I define a J-Flow sensor I can specify an "interface" which according to the terse documentation must be expressed simply as "a number"...
Tue, 10 Jun, 2025 at 8:35 PM
NetFlow & How to Monitor Different Interfaces
Hello, We have an Adtran 3140 Router and we setup a NetFlow Sensor and we are receiving data, however it appears to be the totals. Is there anyway to separate out which interface (internet carrier) traffic is going over? Thanks! ...
Tue, 10 Jun, 2025 at 8:35 PM
Other UDP and Other TCP in Packet Sniffer
Hi I added Packet Sniffer Sensor and through it choose other TCP and Other UDP Channel traffic .when I want to monitor I see high traffic pass through these 2 channels but not http and https I have two questions: other udp and other T...
Tue, 10 Jun, 2025 at 8:35 PM
Monitor traffic on vlans on Watchguard M400 Firewall
Hi, Is it possible to monitor vlan traffic on a Watchguard M400 firewall with PRTG? Or even better if you could in PRTG monitor traffic like the "Service watch" tab in Watchguard WSM? Article Comments Hello there, ...
Tue, 10 Jun, 2025 at 8:35 PM
Sensor To Know Destination IP
Hello I would like to know if there's any sensor to know destination IP? Say I have a device which has SNMP Traffic sensor, and I would like to know which destination that takes most or less traffic (The function is like "Torch&q...
Tue, 10 Jun, 2025 at 8:35 PM
Help creating a sensor to show all traffic to akamaitechnologies.com
I want to create a new sensor that will show just the inbound and outbound traffic to any of the akamaitechnologies.com sites. I see them in my main packet sniffer but want to create a list of just that traffic. I figured that I could ...
Tue, 10 Jun, 2025 at 8:35 PM
Netflow tickets
Hi, We are getting many netflow "data dropped" tickets and alerts to our administrators email boxes. How can this action be modified? Thanks! Article Comments Hello, thank you very much for your KB-Post. It'...
Tue, 10 Jun, 2025 at 8:35 PM
What is the folder that has the sensor history data?
What is the exact mass of sensor data? Article Comments Hello Daniel, Thank you for your support inquiry. The Core installation of PRTG is in the program directory: C:\Program Files (x86)\PRTG Network Monitor The moni...
Tue, 10 Jun, 2025 at 8:35 PM
Sflow sensor shows more traffic than the snmp sensor
Hi, I'am monitoring a specific port on a HP procurve 2900 series with PRTG monitor. This with the Sflow sensor and also the snmp sensor. the snmp sensor shows realistic network traffic. The Sflow sensor shows almost double network tra...
Tue, 10 Jun, 2025 at 8:35 PM
Include sensor tags on report
Hi, I duplicated a report and made some changes based on my needs, however, I also would like to include the tag(s) that are applied to each sensor on the report. Is there a way I can add tags to the HTML report file? Thanks A...
Tue, 10 Jun, 2025 at 8:35 PM
PRTG Server (Probe) not in domain - monitor registry of server in domain possible?
Hello everyone, we want to monitor the registries of our servers. In a post a Paessler supporter provided a powershell script to accomplish that (https://helpdesk.paessler.com/en/support/solutions/articles/68254-how-can-i-monitor-the-win...
Tue, 10 Jun, 2025 at 8:35 PM
Comments tab - populate on creation (custom exe/script sensor)
Hello I have a custom sensor (well several hundred of the same type, which is why I don't want to do this manually, but happy to delete the sensors and let automation re-add them) where once added, populates 2 channels and sets a limi...
Tue, 10 Jun, 2025 at 8:35 PM
Certificate problem
Hello, I want to import my own certificate in PRTG. I generated a certificate from my CA. When I try to import the certificate in PRTG certificate importer I get an error "No valid certificate. The certificate is not for server aut...
Tue, 10 Jun, 2025 at 8:35 PM
SSL certificate CSR Windows 10
I found a bunch of articles but none really convinced me on the right way to do this, some for old versions others from other operating systems. How can i create a CSR for "monitoring.domain.com" from a Windows 10 installation w...
Tue, 10 Jun, 2025 at 8:35 PM
How do I change the access to my server from HTTP to HTTPS
want to change web a access to server from http to https Article Comments At the top bar go to Setup -> System Administration. Scroll down to the "Web Server" Section and under "TCP Port for Web Server" ...
Tue, 10 Jun, 2025 at 8:35 PM
Purpose of PassHash
Hello, As far as I know, the passhash parameter might be used to perform API operations. However, I don't fully understand if this parameter might be used to gain web interface access. I know that it cannot be used directly as a passw...
Tue, 10 Jun, 2025 at 8:35 PM
Remote Probe only connects to the master node
I know the question, if remote probes can connect to all servers in a cluster, has been asked a lot of times, but the most recent knowledgebase entry about this topic was already two years old. I have a single failover cluster and I just in...
Tue, 10 Jun, 2025 at 8:35 PM
Custom template for Rest Custom Sensor not working anymore
Since a few weeks my template "allnet.template" I am using to monitor my temperature sensors does not work anymore with the PRTG Rest Custom Sensor. The current one gives an error: Could not create channel Berlin hpa: expected n...
Tue, 10 Jun, 2025 at 8:35 PM
Sensor link
Please consider to create Sensor Link. It's functionality would be a mix of Sensor Factory or Library. Within a Device or Group of devices I would like to place a sensor or device which is defined and running in a different place of dev...
Tue, 10 Jun, 2025 at 8:35 PM
Add Device Link
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User story As a PRTG user, I want the option to add a link to an existing...
Tue, 10 Jun, 2025 at 8:35 PM
Mailstore HHTP Post API: unsupported value type string for select
Hi, we want use the http API from Mailstore for monitoring. We tested the API with postman and get the answer: { "error": null, "token": null, "statusVersion": 2, "statusCode": "succe...
Tue, 10 Jun, 2025 at 8:35 PM
Threshold Trigger more than once
Hello, i need to monitor a mailbox via IMAP and trigger notifications whenever a new mail comes in. So i added a IMAP Sensor and its working fine monitoring the amount of new mails in the inbox. But i only get a notification once. When ...
Tue, 10 Jun, 2025 at 8:35 PM
ConnectWise Manage Integration
We have PRTG email notifications to ConnectWise Manage, but we don't get any smarts like auto closing issues that have been resolved and due to the way notification windows are set, we have to get recurring notifications which creates a...
Tue, 10 Jun, 2025 at 8:35 PM
Capture values from a particular timing
Can I capture values from a particular timing instead of grabbing from report ? Article Comments Hello Rene Thank you for reaching us. I'm afraid that I'm not sure what you are referring as timing? Perhaps you could el...
Tue, 10 Jun, 2025 at 8:35 PM
Minimizing False positives on Altaro Backup Monitoring.
Hi, we monitor a few instances of Altaro VM Backup. There is a great custom script to monitor if a backup has taken place via the eventlog. This works great, but we have one instance where there is continous data protection. Because of tha...
Tue, 10 Jun, 2025 at 8:35 PM
Add a Delay to the Advanced HTTP Website sensor
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User story As a PRTG user, I want the option to add a Delay timer to the ...
Tue, 10 Jun, 2025 at 8:34 PM
Unusual increase of the maximum limit Gauges
I set a limit for the traffic-Lan sensor (my internet bandwidth). min = 15,000kb and max = 30,000kb but after while Max's value increased spontaneously to 200,000 !! i reset my Gauges sensor and problem was temporarily resolved . Bu...
Tue, 10 Jun, 2025 at 8:34 PM
PRTG try to attempt the devices via file share ports
Hello everybody. PRTG try to access the network devices which should be monitored via port 445, 135 and 139 (file share). The ports are blocked by our firewall and looks like an attack. Why does PRTG use this ports and how can I stop it? ...
Tue, 10 Jun, 2025 at 8:34 PM
Value channel for SSH script sensor isn't created
I created an SSH script sensor recently and a channel for the script's return value was created then. Now I'm creating an SSH script sensor on another device but it's not creating a channel for the value. The difference betw...
Tue, 10 Jun, 2025 at 8:34 PM
SSH Script sensor - monitor process/service uptime
I would like to use SSH script sensor to monitor process uptime. I have created a script under /var/prtg/scripts: #!/bin/sh ps -C java -o etimes= 2>&1 1>/dev/null if [ $? -ne 0 ]; then echo "1:$?:$1 down" else ec...
Tue, 10 Jun, 2025 at 8:34 PM
Allow child groups, devices, and sensors to show what is being inherited from parent object.
View Hierarchy Settings on Child Objects Setting Page Problem Recently we have seen an issue with users who are not very familiar with our PRTG environment having to sift through several groups to see what settings have been applied for...
Tue, 10 Jun, 2025 at 8:34 PM
Notification Template only notify when errors persist after end of schedule
Hello team, so there is maintenance every day during specific timeframe where i dont mind errors in sensors but still need to query them for historic data. But i want just to be notified when the error persists even after the schedule en...
Tue, 10 Jun, 2025 at 8:34 PM
Prozessorlast Sensor - Anzahl der Kerne aktualisieren
Ich habe festgestellt, dass beim Klonen eines Geräts bei dem Sensor Prozessorlast, auch die kerne geklont werden. Daraus folgt, dass mehr kerne angezeigt werden, als die Maschine dahinter eigentlich hat. Das gleiche Problem tritt auf, wen...
Tue, 10 Jun, 2025 at 8:34 PM
PRTG Monitor Smartphone Lösung
Guten Tag, Gibt es eine Step-by-Step Anleitung fürs Einrichten der Smartphone Lösung? Wir brauchen PRTG Monitor bereits im internen LAN und möchten jetzt auch die Mobile Lösung nutzen. Vielen Dank und Grüsse, Adrian Article Co...
Tue, 10 Jun, 2025 at 8:34 PM
Services matching a string
I am after a script that can look for all services on a Windows server that match a string, like 'websiteapi_' and effectively alert when they are down. This would need to ignore services that are disabled. I would settle for a scri...
Tue, 10 Jun, 2025 at 8:34 PM
Sensor Factory - Automatic creating from Template
We have one Device Template based on SNMP Lib. We need a sensor that is a sum of two OID values on that Lib. We know for do that we can use Sensor Factory that gives me the sensor result caulated besed in other sensors. Our question i...
Tue, 10 Jun, 2025 at 8:34 PM
SQL Always On HA monitoring
Is there a way, sensor to monitor SQL 2014 Always On Availability groups? I want to see which DBs are being protected and which one is primary, secondary, what is the health of the cluster Article Comments We have no dedicated s...
Tue, 10 Jun, 2025 at 8:34 PM
SSL Certificate check
Hi, I created a parent object with field "dns name" = complete url, that should be checked. Under the parent object I created a sensor "ssl certificate". I would like to check, if the fingerprint of the certificate is th...
Tue, 10 Jun, 2025 at 8:34 PM
API query
Hi, I am trying to use the HTTP API to query individual sensors for their values, for example the ping sensor for the value of the latest response. The documentation isn't very extensive so it's proving quite challenging to get this...
Tue, 10 Jun, 2025 at 8:34 PM
New sensor to notify if a server requires reboot after update installation
It would be an advancement to have a sensor notify us in case a server requires reboot after update installation. Today, this task is done by SCOM, but since most of features are supported by PRTG, we wouldn't need SCOM any more. ...
Tue, 10 Jun, 2025 at 8:34 PM
WMI Sensors Failing
I have added my PRTG service account to an Active Directory group, which is in turn added to the Administrators group on my servers. The WMI sensors are failing on some of my servers (other servers work correctly). If I add the PRTG serv...
Tue, 10 Jun, 2025 at 8:34 PM
DNS server does not respond
Our customer has a question would like to ask: “The below problem happens all the time. To press the button of SCAN NOW, which won’t show Warning messages. Could you help to check this issue? Thank you in advanced.” The DNS server does...
Tue, 10 Jun, 2025 at 8:34 PM
Dependent sensors not pausing when master-sensor is paused
We have the following situation: Core_Server > Device_1 > Sensor_Ping (Ping for ESXi host) Probe_2 > Device_2 > Sensor_Datastore (Datastore for ESXi host via vCenter) On Sensor_Datastore I have disabled the inheritance of ...
Tue, 10 Jun, 2025 at 8:34 PM
Trying to implement a Python Script Advanced Sensor but I get (code: PE233) -- (code: PE231)
Here is my code: if __name__ == "__main__": try: #Code to generate the dictionary that I will not put in the question otherwise it gets too long dictionary = {"Record_letti": temp2[11], "Rec...
Tue, 10 Jun, 2025 at 8:34 PM
How to monitor a specific network interface for ping/http resolve time
I've been using PRTG to monitor the LAN ping times and WAN http response times on one of my many networks. I have multiuple connections and when I enable other interfaces, the PRTG monitor defaults to these networks, which I am not tryi...
Tue, 10 Jun, 2025 at 8:34 PM
Using EC2 for Clustering
Hello, I was thinking about deploying a few EC2 instances as Clustered probes, however i can't get it to work. Is this due to the way PRTG forces you to use a specific IP set by the nic? I've tried adding elastic IP's to my ...
Tue, 10 Jun, 2025 at 8:34 PM
Experiences with PRTG Cluster
I want to ask if someone has negative or positive experiences with the PRTG Cluster ... Did you have Problems setting it up? How does the Replication work? Does it make Sense to set up the Cluster? Article Comments Hello Alexan...
Tue, 10 Jun, 2025 at 8:34 PM
Clustering in a different network and location
Can I cluster a different network and location? Article Comments Sure, if they can connect to each other throughout the networks and firewalls, this will work just fine :) Feb, 2015 - Permalink Do i need to portforward...
Tue, 10 Jun, 2025 at 8:34 PM
Cluster probe is not sending alerts
We are in the process of evaluation of PRTG. Yesterday I've created cluster based on two separate working PRTG installations. As MASTER I left our "production" 100 sensors installation and for SALVE I've migrated test inst...
Tue, 10 Jun, 2025 at 8:34 PM
Remote Probe Frequent disconnection
Hi, Our remote probes intermittently disconnect in respected time stamps on a daily basis, Kindly help us resolve this issue as soon as possible. Thanks, Pavithran Pandian Article Comments Hello, Thank you for your post. ...
Tue, 10 Jun, 2025 at 8:34 PM
Dependency multi-edit
Is it possible to implement multi-edit sensors for the dependency setting? Especially to make the sensors master for their device (for example to make all the ping sensors master for their respective device). Article Comments He...
Tue, 10 Jun, 2025 at 8:34 PM
Web Interface Ajax Error
For some reason i am unable to manage PRTG using the Web Interface. Everything works fine if i work directly on the server, but as soon as i start the Web Interface, it loads the main page and that is as far as it goes. If i try to do anyth...
Tue, 10 Jun, 2025 at 8:34 PM
Netflow sensor should display a warning when flow time information is wrong
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User story As a PRTG user, I want PRTG to detect when Netflow packets con...
Tue, 10 Jun, 2025 at 8:34 PM
WMI HDD Health sensor error
I want use WMI HDD Health sensor. but makes such a mistake Drive not found (code: PE013) in PRTG Network Monitor 17.3.32.2478+ what can i do ? Article Comments Hello, Thank you for your post. The error suggests that the s...
Tue, 10 Jun, 2025 at 8:34 PM
Monitor New PRTG Version Avaiable
Hi, is there a way to monitor PRTG New Version Avaiable? I have tried to find an rss feed on the https://www.paessler.com/prtg/history/stable page but there isn’t. Thanks Article Comments Not strictly the right answer, but ...
Tue, 10 Jun, 2025 at 8:33 PM
Recommended sensors.
Hello Paessler. I am monitoring Meraki appliances with PRTG. This is done by monitoring an URL via SNMP with a specific community per customer, thus getting an UP/DOWN sensor for each piece of equipment. I have 3 levels of SLA on the unit...
Tue, 10 Jun, 2025 at 8:33 PM
Sensor to Monitor Status Pages
It would be great if there was a sensor to read in various status pages, similar to how the Zoom sensor works. Even if they were specific to various vendors, like statuspage.io, etc. Article Comments
Tue, 10 Jun, 2025 at 8:33 PM
windows update sensor
hello , i have a server that we chage the ip address , we had a wmi update sensor , and after the chage the sensor stop working and show an error massage - No such host is known . what can i do to fix it? and why is that happaned ? ...
Tue, 10 Jun, 2025 at 8:33 PM
SSO via Azure AD and Windows IIS as SSL Proxy
I'm having a problem getting SSO to work from outside my organisation. We use Windows IIS as a proxy server (https://helpdesk.paessler.com/en/support/solutions/articles/760000635114613-using-windows-iis-as-ssl-proxy-for-prtg) for all ou...
Tue, 10 Jun, 2025 at 8:33 PM
How do the channel definitions for custom source and destination ip?
I used the sensor NetFlow V9 (Custom) to monitor network traffic on PRTG and defined a channel as follows(one "#" was not available in the posting and I used two "##" instead): ##20:HDWCN to Cloud SourceIP[10.25.14.13]...
Tue, 10 Jun, 2025 at 8:33 PM
Remove Pause Indefinitely Function
Can this be removed in version 21.2 upwards as its something we're looking to test out since it creates headaches! I note there was a question here about an older version but that was back in v13 Article Comments Hello, Th...
Tue, 10 Jun, 2025 at 8:33 PM
Windows Updates Status shows 42 days since last update although Updates are installed today
We use Baramundi for Windows Update installation. Although the Baramundi job has installed the latest updates on the server, the sensor continues to show a warning because Time since last update is too high. How can we change this? ...
Tue, 10 Jun, 2025 at 8:33 PM
Ordnergröße überwachen
Hallo, wir wollen die Unterordner unter c:\users überwachen. Wird unterhalb von c:\users in dem Zeitraum von 10 Minuten ein Ordner gefunden, der unter 100MB groß ist, soll das System eine Warnung an uns schicken. Ich habe dazu noch nichts ...
Tue, 10 Jun, 2025 at 8:33 PM
SNMPv3 w/HP and Aruba Switches
I was curious if anyone here has successfully been able to use SNMPv3 with HP and Aruba Switches. I have looked through various articles here and also contacted support. The support team seem to be in awe that I asked the questions and co...
Tue, 10 Jun, 2025 at 8:33 PM
CloudWatch Agent Metrics
I'm aware that we can leverage the Amazon CloudWatch EC2 (Beta) sensor for Basic Monitoring of hyper-visor data as well as CloudWatch Alarm monitoring. PRTG Manual: Amazon CloudWatch EC2 Sensor PRTG Manual: Amazon CloudWatch Ala...
Tue, 10 Jun, 2025 at 8:33 PM
Port channel monitoring
Is there way that PRTG Network monitor to notify when a port member of a Port Channel goes down via SNMP traffic sensor or any other way. We don't want to monitor every single port as there are hundreds. Article Comments Hel...
Tue, 10 Jun, 2025 at 8:33 PM
can't use FTP server File Count
I can't use FTP server File Count because I see error message error : Unable to connect to the remote server I allow TCP port 1, 21 and 22 for support sensor FTP server File Count and sFTP but sensor sFTP work I want to know root case...
Tue, 10 Jun, 2025 at 8:33 PM
not showing some tabs to some users
Dear Support Team Hi Is it possible that the following tabs are not displayed for some users? Log Settings Notification Triggers Comments History Thanks a lot Article Comments Hello Hossein, Thank you for your m...
Tue, 10 Jun, 2025 at 8:33 PM
Data Table (down or warning sensors) linked to Library ID
Firstly i am sure this question has been asked and i have tried a few suggested related to this but so far no win. I have amy sunburst linked to a library ID and this works fab ! no i just need to have two data tables next to the sunburs...
Tue, 10 Jun, 2025 at 8:33 PM
Report generation to PDF stuck at 0%
Making an HTML report works fine (I don't understand why there isn't an option to just save the .htm file instead of having to make a .pdf) Making a report manually or by schedule to a PDF does not work - I can see 6 chromium proc...
Tue, 10 Jun, 2025 at 8:33 PM
Custom EXE/XML Sensor not showing channels
I created a new custom xml sensor (powershell script) on our DMZ probe, which gets data from a website. I set the sensor to create the logfile everytime it runs. The log shows the xml as it should look like but the sensor shows "No da...
Tue, 10 Jun, 2025 at 8:33 PM
How to Monitor VPN Status via MIB files.
Hello, How can I Monitor VPN (Sophos) Status, Ping, via MIB files. We have more than 100 Clients who use Sophos as FW and veryone of them have VPN. Is it Possible in that way via MIB to Monitor VPN ? Article Comments Hello Ja...
Tue, 10 Jun, 2025 at 8:33 PM
Monitoring Disk but no alerting
I am typically using the "WMI Free Disk Space" sensor. and i have a couple of occations where i want to monitor or know a disk is there but i dont want it as part of any alerts. (Scenario A) CCTV Server will run a disk to max ...
Tue, 10 Jun, 2025 at 8:33 PM
[OPEN] Change/Alter Business Process Sensor behavior for Paused Child sensors
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User story When a child object/sensor of a business process sensor is in ...
Tue, 10 Jun, 2025 at 8:33 PM
Is PRTG affected by CVE-2021-44228
Is PRTG affected by CVE-2021-44228 or CVE-2021-44832? If so, is there any mitigation possible? Article Comments English: In response to the vulnerability in the Apache Log4j library, also known as Log4Shell, we at Paessler can...
Tue, 10 Jun, 2025 at 8:33 PM
Processing (Progress: 0%)
Hi all, i urgently need help as my automatic reports remain in the processing stage. When i generate the same report manually, it runs fast. And when i test the email function it works well. But when i choose the generate and email report o...
Tue, 10 Jun, 2025 at 8:33 PM
ScheduledTask2XML can't trigger Remote Registry Service
Hello, I have a ScheduledTask2XML Sensor and when I manually start the Remote Registry Service on my Target Machine it works how it should do. The Problem is that the Remote Registry Service will shut down after 10 minutes and the Sensor wi...
Tue, 10 Jun, 2025 at 8:33 PM
PRTG API Calls
api/getsensordetails.json?id="xxxx" when it call it in browser {"prtgversion":"21.4.73.1663+","sensordata":{"name":"Ping","parentgroupname":"X2O Cruquius",&q...
Tue, 10 Jun, 2025 at 8:33 PM
Would anyone be interested in seeing PRTG gauges suspended on a Windows Desktop wallpaper?
I've been playing with integrating PRTG data and RainMeter to create some gorgeous and highly customizable desktop wallpaper. "Rainmeter allows you to display customizable skins on your desktop, from hardware usage meters to ful...
Tue, 10 Jun, 2025 at 8:33 PM
SSL Certificate Sensor wrong certificate, SNI given
I configured the ssl certificate sensort as usual. The Server is behind a firewall we do not have fully control over it. When I open the DNS name in my browser, the page appears and with the correct SSL certificate given. But PRTG SSL cer...
Tue, 10 Jun, 2025 at 8:33 PM
Error Roundtrip-Sensor: Connecting to IMAP Server: Failed to parse your command k7mb180756103wrc
Hi, i tried to configure the Roundtrip-Sensor using an new generated gmail-account. After a few attempts I got the account connected. (Activating access for less secure apps, forwarding mails, activating imap) Now I allways get this Error...
Tue, 10 Jun, 2025 at 8:33 PM
Defender Real-time Protection ON/OFF
I would like to monitor Windows Defender Real-time Protection and if it is switched off Received an alarm in the PRTG. With WMI the parameters can be checked as follows: Get-CimInstance -ClassName MSFT_MpComputerStatus -Namespace root/mic...
Tue, 10 Jun, 2025 at 8:32 PM
Average data from single channel across many sensors/devices.
Hi, I'm currently monitoring many (as in many hundreds) of devices, with an Advanced Python sensor collecting several channels of data from each device. One of the channels reports the ambient temperature - I'm trying to figure ...
Tue, 10 Jun, 2025 at 8:32 PM
WMI are working just not fully(PE015)
Hello I have seen people post about getting the same error as me. But they all get pulled in to direct contact with Paessler. I was wondering if any of them are still here and could help me with it. I am getting PE015 error saying PRTG is h...
Tue, 10 Jun, 2025 at 8:32 PM
Set a threshold trigger notification based on the number of alarms related to a group
Hi, I have a problem with notification/alert settings. l have a group that contains different groups/devices. I need to send a notification when number of alarms is bigger than (for example) 10. I don't care about single device down, I ...
Tue, 10 Jun, 2025 at 8:32 PM