kb.paessler.com

Welcome to the Paessler Knowledge Base Archive. Here, you will find articles from kb.paessler.com.Please note that this is a mere import of all questions and the corresponding replies into a new platform. The important articles were transfered manually - articles in this folder were imported automatically. We tried to keep links working, but some may fail. If you find some, please let us know. Please bear in mind that articles in this folder may contain old / outdated data.

Active Directory Replication Errors sensor intermittently reports "Acces denied"
Hello, we successfully created several Active Directory Replication Errors sensors which normally work fine. But every once in a while (sometimes several times a day, sometimes several times in a week) we receive the warning "Access ...
Tue, 10 Jun, 2025 at 8:25 PM
Auto notification when sensor back UP
Hi guys, sorry i'm a bit new with PRTG. so i already made notification trigger when sensor state is down 600 secs it will perform email to our team. but if it's up it didnt automatically send me an email that the sensor is UP. i eve...
Tue, 10 Jun, 2025 at 8:25 PM
Feature Request: Multiple languages of webinterface at the same time
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User Story Our company has employees all over the world, we need to provi...
Tue, 10 Jun, 2025 at 8:25 PM
WMI Works From PowerShell But PRTG Interface Shows Error
I'm having this problem with a number -- although not all -- of Windows 2012 R2 servers. For the WMI sensors for CPU Load and Pagefile Usage I'm getting this through the PRTG interface: The WMI query does not return any results. ...
Tue, 10 Jun, 2025 at 8:25 PM
Certificate Management with Lets Encrpyt
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User Story As a PRTG User, I would like to automate certificate renewal u...
Tue, 10 Jun, 2025 at 8:25 PM
API XML Query
I am trying to create an XML API to retrieve some information so i can create a custom PRTG map for one of my sites. So i have a group with Wireless Access points, each access point only has a ping sensor against it. Not interested in any...
Tue, 10 Jun, 2025 at 8:25 PM
How can I monitor a string in the HTML of a webpage?
I want to monitor a value in the HTML of a web page. Depending on the returned values the sensor should show different states and different sensor messages. The values on the web page I want to monitor are in a similar format that you ...
Tue, 10 Jun, 2025 at 8:25 PM
New BETA Meraki Network Health sensor question
Hello team, you have deployed the new Meraki Network Health Beta sensor recently. My question is, how many api requests does one such sensor make to retrieve the information for one network? Because there is a limit of i believe 5 reque...
Tue, 10 Jun, 2025 at 8:24 PM
Remote Ping This sensor has not received any data since startup.
Hey there, I get the error "This sensor has not received any data since startup" on the Remote Ping sensor. The sensor becomes "unknown" and there is no error code. I'm pretty sure the WMI service is running. I turne...
Tue, 10 Jun, 2025 at 8:24 PM
SNMP HPE ProLiant Logical Disk Sensor appropriate for monitoring RAID status?
Is the above mentioned sensor appropriate for monitoring the RAID status of my HP ProLiant Servers? I don't exactly understand what this sensor does. If this sensor is not suitable for my use case, how do I monitor the raid status of my HP s...
Fri, 6 Jun, 2025 at 11:27 AM
Sensor to count users exe/script advanced
I'm sure the script itself is fine but the parameters at the end for prtg I'm sure I'm getting wrong. What do you guys think? $OU = "OU=test,OU=test,DC=test,DC=com" script to search active directory $users = F...
Tue, 10 Jun, 2025 at 8:24 PM
Custom EXE Batch Sensor for counting files in a particular folder
I'm working on an problem where I need to count the number of .PDF files located in a particular folder and use a sensor to report that number. The sensor should return the number and if the number of .PDF files is > 1, create an er...
Tue, 10 Jun, 2025 at 8:24 PM
SSL certificate sensor (port 443)" what this message means and what to do.
SSL certificate sensor (port 443)" what this message means and what to do. Article Comments Hi there, The default port for this sensor is 443. This means the sensor will check the certificate based on the setting in Port....
Tue, 10 Jun, 2025 at 8:24 PM
the "System Health Currents" message what this message means and what to do.
the "System Health Currents" message what this message means and what to do. Article Comments Hello, Thank you for your post. What error message do you exactly get? What sensor does report the error message? ...
Tue, 10 Jun, 2025 at 8:24 PM
Kubernetes Monitoring
Are Paessler planning to add Kubernetes monitoring to PRTG? If so, what date is this planned for? Article Comments Hello, we currently don't plan to implement Kubernetes sensors. Other features are currently in higher dem...
Tue, 10 Jun, 2025 at 8:24 PM
Can't log in with the email address in the domain.
I have enabled AD Integration, can login with AD account, but can't login with email. Error message as below. 2022-03-02 04:24:45.113581 INFO TId 12164 CoreWebServer> PRTG Network Monitor 22.1.74.1869 x64 PRTG core server startin...
Tue, 10 Jun, 2025 at 8:24 PM
How to Filter syslog with the conditions on "messages" ( part of messages like %EEE% )
how to do ? Filter syslog and part of messages severity[0-3] AND NOT message[%CSE%] AND NOT message[%ECE%] AND NOT message[%EEE%] like in sql Select * from Table1 where EmpPU NOT Like IN ('%CSE%', '%ECE%', '%...
Tue, 10 Jun, 2025 at 8:24 PM
PRTG Cluster Remote Probe
Hi, I'm trying to convert our PRTG installation to a Cluster setup, but I'm having troubles with the remote probes. We have a public DNS entry, to which we point both our web interface and our remote probes. As of now, the remot...
Tue, 10 Jun, 2025 at 8:24 PM
WMI: NTLM still necessary?
I am about disabling NTLM in our domain and switched all logging options on to get any services still using NTLM. It seems that PRTG is using NTLM only for WMI sensors, I found this thread about it. The mentioned thread is about 3 years o...
Tue, 10 Jun, 2025 at 8:24 PM
Oracle Tablespace sensor query
Hello, How can ifind out the exact query executed by the sensor? Thanks, Yaron Article Comments Here's the underlying query for the Oracle Tablespace sensor: SELECT MAX( CASE WHEN t.online_status = 'ONLINE&#...
Tue, 10 Jun, 2025 at 8:24 PM
Downloading old versions of PRTG
Hi guys! Where can I find downloadable old versions of PRTG? Article Comments Hi there, We do not offer old versions for download. However if you need more detailed information, please contact support@paessler.com. Kind re...
Tue, 10 Jun, 2025 at 8:24 PM
Enforce MFA setting
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User story As a PRTG user, I want to add and opt-in setting to Enforce MF...
Tue, 10 Jun, 2025 at 8:24 PM
Desktop Client: Core Server always expanded
Dear Paessler Team, in my PRTG Desktop Client the core Server is always expanded automatically. Is there any way to disable this? Article Comments Hello, Thank you for your message. Regarding the behavior you mentioned, it...
Tue, 10 Jun, 2025 at 8:24 PM
Configure PRTG with an Android Mobile App
Hello, Pardon my ignorance, I am very new to this side of IT. I have recently installed and configured PRTG on my home laptop to monitor my home environment. The configuration at a high level is mainly out of the box. Would anyone be able...
Tue, 10 Jun, 2025 at 8:24 PM
Third party integrations
Hi, We use PRTG for monitoring several client infrastructure. We need to integrate with our service desk application (Proactivanet) via webservices for automatic ticket generation. Which is the most efficient way to do this? thank yo...
Tue, 10 Jun, 2025 at 8:24 PM
Anonymization of data
Hello All, is it possible to anonymize prtg logs targeted to a specific user only? For example a collegue left the company and now we have to erase everything related to the specific user in PRTG. Or atleast modify everything related to ...
Tue, 10 Jun, 2025 at 8:24 PM
SNMP Traffic status still connected when the IPSec connection is down.
Hello, i have problem with the SNMP Traffic sensor for monitoring our IPSec connection, but when the IPSec connection down at my firewall, the sensor is still connected. is there any solution regarding this problem? I've also tried t...
Tue, 10 Jun, 2025 at 8:24 PM
PRTG cluster
Hi guys! I have a question about PRTG cluster. How can I activate a second server with the same license key as the main one to be able to join the cluster? When I try to activate the server with the same key, isn't there a risk of it te...
Tue, 10 Jun, 2025 at 8:24 PM
Sensor for failed azure AD logins
Hi, I'm searching for posibilites to create a sensor that is monitoring the Azure Active Direcory account on failed logins. So far i only found a posibility to log failed login attemps from the windows event viewer (https://www.paes...
Tue, 10 Jun, 2025 at 8:24 PM
Feature Request: SMTP Cetificate Sensor
User story As a PRTG user, I want to monitor the status of e-mail server certificates Details of user story Analogue to the existing https SSL sensor I like to monitor the status of e-mail server certificats. Acceptance criteria T...
Tue, 10 Jun, 2025 at 8:24 PM
Can PRTG communicate with MODBUSS or bacnet devices?
Does Anyone know if PRTG can use MODBUS? if yes how do i set it up? What about Bacnet? Thanks!!! Josh Article Comments Hi Josh, we are using a Custom Script Sensor and the modpoll.exe program. The modpoll program is a command l...
Tue, 10 Jun, 2025 at 8:24 PM
Custom Sensor EXE/Script Advanced cannot load PowerShell Module
Hi there, we got a Problem with a Custom Sensor. We developed a Script for reading out the Remaining Print Jobs for the Azure Universal Print Service. The Script works perfectly fine when being executed manually on the Probe with the Serv...
Tue, 10 Jun, 2025 at 8:24 PM
SSO feature/function
After working with support for a few days we verified that SSO does not work on a fail over Cluster. Resulting in accounts being locked out or needing the local prtg accounts to gain access. The SSO functionality works great on our core ser...
Tue, 10 Jun, 2025 at 8:24 PM
SNMPV3
Hi Team, I require assistance as as possible. I want to know what could be the cause of authentication error-35. I have given the configs for v3 on cisco switch. when tried to put in the credentials on prtg, I got the error. Thanks, VK ...
Tue, 10 Jun, 2025 at 8:24 PM
API data definitions
Based on the documentation provided we can only access one content type and one column at a time when executing the API, e.g https://yourserver/api/table.xml?content=sensors&columns=sensor. The examples provided has sensors and I have l...
Tue, 10 Jun, 2025 at 8:23 PM
Monitor Nvidia GPU
User Story As a prtg user I want to know the status of the gpu of my video analytics equipment. Details of User Story I currently have a farm of video analytics equipment with about 400 computers. These computers have two nvidia gpu, ...
Tue, 10 Jun, 2025 at 8:23 PM
ADO SQL vs
I did read on www: https://helpdesk.paessler.com/en/support/solutions/articles/68227-which-sensors-will-you-remove-from-prtg-and-what-are-the-alternatives that you will remove in future (2month) ado sql sensor from 16.x.25. When can I e...
Tue, 10 Jun, 2025 at 8:23 PM
local probe add snmp windows service 127.0.0.1 error
Hi There, I wanted to add an SNMP windows sensor to a local probe, and update the template. I read in the manual It might not work to query data from a probe device via SNMP (querying localhost, 127.0.0.1, or ::1). Add this device to PRTG...
Tue, 10 Jun, 2025 at 8:23 PM
Monitor members of network port channel
We have Dell N2000 and N3000 switches and would like to monitor the members of LACP port channels. Ideally get a warning of less than 100% of members are up. Is this possible via SNMP? Article Comments Hello Mike Thanks for r...
Tue, 10 Jun, 2025 at 8:23 PM
Trap receiver alarm
Hi, I was successfully able to setup a SNMP trap receiver sensor and receiving traps there, however I´m not able to set the sensor to a failure state when receiving specifig traps. This is the trap I receiving: SNMPv2-MIB::snmpTrapOID.0...
Tue, 10 Jun, 2025 at 8:23 PM
bulkSMS get Remaining Credits
No Problem but a Solution: I had the problem, that i does not know how many sms Credits i had remaining at bulksms provider. So i write a PowerShell Script, and keep it simple, it works for me and maybe someone else can use this too. In...
Tue, 10 Jun, 2025 at 8:23 PM
Monitor and "lookup" an SNMP string value
Hi, I am using an OID that returns the string values "complete", "in-progress", and "pending". I have tried to play with the SNMP Custom String sensor but I cannot make it run. Can someone please help me ...
Tue, 10 Jun, 2025 at 8:23 PM
Best way to establish priority notification
We are a large global company and when initially setting up our instance we created remote probes for each site to manage and gather information for all our servers, host, and network devices at the location. Originally everything in our in...
Tue, 10 Jun, 2025 at 8:23 PM
setting up wildcard
hello, i want to set up an wildcard certificate that runs over an number of days in prtg, is there an explanation somewhere on how to do this? Article Comments Hi, Please take a look at this article for the general usage of o...
Tue, 10 Jun, 2025 at 8:23 PM
RDG Remote Desktop Gateway User Count
Hi, I would like to get the result of this powershell in to a PRTG sensor. it just outputs a integer. (Get-Counter @("\Terminal Service Gateway\Current connections") -ComputerName "127.0.0.1").CounterSamples.CookedVa...
Tue, 10 Jun, 2025 at 8:23 PM
Changing same channel on multiple sensors not working (Multi-Edit)
If I edit several "SNMP Traffic" type sensors on the same channel at the same time, only the first sensor adopts these settings. So I have to adjust the channel individually for each sensor. For me it's explicitly about the ...
Tue, 10 Jun, 2025 at 8:23 PM
Paessler Mib Splitter tool
Hello Paessler, I have a MIB file provided to me by Aruba WiFi manufacter. It is 900kb and has many DEFINITIONS, so Mib Importer does not allow me to compile it, unless I use MIB splitter tool, however, I had no luck finding it. Does th...
Tue, 10 Jun, 2025 at 8:23 PM
PRTG stopped sending emails with Office 365 SMTP
Hello, Since the last update of PRTG I cannot send any emails using Office 365 SMTP, any idea? I have no error messages anywhere in the logs Thanks Article Comments Hi there, You can test the SMTP relay server on the Setup...
Tue, 10 Jun, 2025 at 8:23 PM
How do I install a GoDaddy SSL Certificate?
I am trying to install a GoDaddy SSL Certificate, but none of the processes seem to cover generating the CSR Article Comments I set up a GoDaddy certificate earlier this week. I used Option #2 from here: https://www.paessler.com...
Tue, 10 Jun, 2025 at 8:23 PM
script ssh : prtg incorrect response format
Hello I try to run a script to see a folder exist or not but prtg return : incorrect response format. My script : #!/bin/bash if [ -d /root/autofs_daemon/ ]; then echo "1:OK" else echo "0:BAD" fi Article Comm...
Tue, 10 Jun, 2025 at 8:23 PM
Can i somehow integrate Trello with PRTG?
Hi guys. I had some crazy idea today and wanted to share this. We use Trello in our team for organization of dates, troubleshooting deadlines and etc. And i had an idea (if that is possible) to integrate the action of put some sensor on a D...
Tue, 10 Jun, 2025 at 8:23 PM
Filter donuts
Hi, I have a device group which contains 3 sensors for each device. I use a donuts on a map but it displays the number x 3 ! Is it possible to filter donuts on a specific sensor (for example pingsensor) ? Article Comments Hell...
Tue, 10 Jun, 2025 at 8:23 PM
[OPEN] CSV Report
User Story As a PRTG User, I would like to be able to have a CSV Report instead of a pdf report. Details of User Story The current csv outputs does not work for me. I would like to have a similar output provided in a pdf tabular repor...
Tue, 10 Jun, 2025 at 8:23 PM
Syslog-Probe: Error or Message when no incoming Message in a timespan
Hi, I have a Syslog-Probe and it's working. But I need an error/notification, if the laste message is older than 10 Minutes. Is there a way for that? I set a speed-trigger with "if chanel notification for 600 seconds equals 0/sec...
Tue, 10 Jun, 2025 at 8:23 PM
PRTG Desktop does not display favorites
The "All Objects" display option in the Devices view works as expected but the Favorites option doesn't show anything. PRTG Server and Desktop are both on the most current version although the favorites display hasn't work...
Tue, 10 Jun, 2025 at 8:23 PM
Confusion with schedule hours/days buttons and their colors
If I click All Off in the Schedule creation window, the days and hours all turn Blue. If I hover over any of those, it will say "Mo On" or "0:00 On" but the checkboxes are all unchecked. In my mind, if a button goes from...
Tue, 10 Jun, 2025 at 8:23 PM
Sensor IIS 6.0 SMTP Sent
Hi, Currently trying to use IIS 6.0 SMTP Sent sensor on our SMTP server but getting 'Classes not found: "Win32_PerfRawData_SMTPSVC_SMTPServer" (code: PE235)' Any help? Thank you. Article Comments Hi there...
Tue, 10 Jun, 2025 at 8:23 PM
An old Cisco ASA 5540, PRTG 22.1.75.1594 and Netflow V9 sensor
Hello PRTG team. So, yesterday i've upgraded my PRTG installation from v17.3.33.2830 to 22.1.75.1594 and ran into a trouble. Can't make PRTG to accept Netflow flows from our old Cisco ASA 5540. So, what i've tried so far:...
Tue, 10 Jun, 2025 at 8:23 PM
PRTG Fortigate Beta Sensors System y VPN
ERROR Creating new VPN and statistics for Fortigate, and configuring API Token, error arise. What could be the problem? Kind regards SYSTEM: PRTG Network Monitor 22.1.74.1869 x64 Auto-Update Status Version 22.1.74.1869 successfully instal...
Tue, 10 Jun, 2025 at 8:23 PM
Remove Status of Processing (Process: 0%) in PRTG Report
Hello, Can we remove/change status of Processing (Process: 0%) into idle without generating reports? We are able to generate reports in HTML but does not want to generate into PDF. Tried to find cancel/abort for generating reports, b...
Tue, 10 Jun, 2025 at 8:22 PM
API single call returning multi sensor channels
Good evening everyone, I need to retrieve a large amount of sensors (and their channels) with one API request and return the whole list in JSON or XML. Unfortunately I can't seem to get any further than either having all the sensors ...
Tue, 10 Jun, 2025 at 8:22 PM
Anzeige Rechts in Live Graph
Guten Tag Ist es möglich, die Y-Achse beim Live Graph rechts anzeigen zu lassen? Folgendes habe ich eingerichtet: Neue Map mit dem Sensor: CPU Load (Live Graph, 2 hours) Bei diesem Graph möchte ich nun die Y-Achse rechts anzeigen, da d...
Tue, 10 Jun, 2025 at 8:22 PM
Remote Probe traffic and security
I want to install a remote probe at a customer site, and connect this over the internet to our PRTG server. The customer is asking what kind of traffic will be sent and want to know if it is secure enough. I can restrict this in the firewa...
Tue, 10 Jun, 2025 at 8:22 PM
Account type to monitor linux
Good night I would like to know if I can use an account without being root or administrator, to monitor sensors via ssh example a su account, would it serve or some other type of account? Article Comments Hello Daniel, Thank y...
Tue, 10 Jun, 2025 at 8:22 PM
Monitor IBM DB2 Database : Connection string syntax
Hello, I have to monitor IBM DB2 database. So I understand that I have to use ADO SQL sensor (https://helpdesk.paessler.com/en/support/solutions/articles/76000063187-how-to-set-up-the-sql-v2-sensors-in-prtg-is-there-a-guide). ...
Tue, 10 Jun, 2025 at 8:22 PM
Dcom issue unable to communicate with the a few computers a few times a day.
We are seeing issues during the day where around our PRTG sensor will have a brief inability to communicate with around 5 servers. They are all on the same LAN as the server running PRTG. In the windows event viewer I am seeing these errors...
Tue, 10 Jun, 2025 at 8:22 PM
is PRTG Compatible with APC Netbotz 250?
I'm looking to set up a temperature monitoring sensor in a server room - basic - but want to log temperature into PRTG. don't want to buy until i can make sure it is able to connect? Article Comments Hello there Chris. ...
Tue, 10 Jun, 2025 at 8:22 PM
How can I use Google Weather Maps and Traffic Maps as map objects in PRTG Maps?
Google has recently enabled two new weather layers for Google Maps (weather and cloud coverage), see: Weather Layer now available in the Google Maps API Also the the traffic map layer has been around for some time. How can I use these i...
Tue, 10 Jun, 2025 at 8:22 PM
TimeSeconds channel unit does not work properly with Float
Hello TimeSeconds channel unit is not properly processed when the Unit is Float. Is this intentional? Sensor code: Write-Host @" <prtg> <result> <channel>Good</channel> <value>8192</value&...
Tue, 10 Jun, 2025 at 8:22 PM
PRTG and BACnet - building state monitoring
Hello, I am interested in the interaction between PRTG and Bacnet. I haven't had anything to do with Bacnet so far, so unfortunately I don't have any experience of what to look out for. We would like to query bacnet components w...
Tue, 10 Jun, 2025 at 8:22 PM
how can i create a map showing all sensors by a tag
until now we installed prtg, got all the sensors running, but now i want to have different views. and preffered by tag on a screen displayed in different presentations but it seems i cannto find how to do this? can it be something simple as...
Tue, 10 Jun, 2025 at 8:22 PM
Error to Add Oracle SQL sensor
Hello, I am trying to add the Oracle SQL sensor to monitor an Oracle database, but I am having problems with the SID. Can you help me please? Thank you This message comes out "Can not log in using the specified credentials!" ...
Tue, 10 Jun, 2025 at 8:22 PM
Bulk setup
Perhaps this is easy and I'm just missing something. I need to monitor a few hundred servers using for a couple basic items; ping, disk space (SNMP) and uptime. At the group level, I want to create my standard notifications triggers ...
Tue, 10 Jun, 2025 at 8:22 PM
Creating an alert that is a webhook consumer
I am attempting to create an alert that would consume an azure webhook that sends out test results and I would like to alert based off the webhooks sent value. I have been unable to find an alert that would work for this. Is there an al...
Tue, 10 Jun, 2025 at 8:22 PM
Template Map
I wrote up a nice detailed explaination for this to have "Something gone wrong". I'm not typing it all up again? Can I create a map template, when i create a new map and have map objects already on the designer so I can simp...
Tue, 10 Jun, 2025 at 8:22 PM
Propose a feature request - DRBD monitoring
Hello, We are using DRBD in our some of the production Linux servers and we would like to monitor DRBD completely using PRTG. I know there is no native DRBD sensor in PRTG as of now. So, being an important existing customer, I would like ...
Tue, 10 Jun, 2025 at 8:22 PM
Can PRTG auto generate REST API access token
Hi all, I have a client ID and a secret for Crowdstrike API. I want to use the custom REST V2 sensor. I need to provide a bearer token but I am unsure on: how do I generate it Crowdstrike bearer token only last for 30 minutes then...
Tue, 10 Jun, 2025 at 8:22 PM
How do I list OID Names along with their associated OnNotificationAction Triggers
So I'm trying to pull a list of Group Names with their corresponding notification triggers using PRTGAPI, Get-Sensor | Get-Trigger gives me ObjectId & OnNotificationAction but I am struggling to find a way to list the object name in...
Tue, 10 Jun, 2025 at 8:22 PM
Rapports
Bonjour, Est ce possible dans un rapport de n'avoir que l'information de synthèse d'un parent sans avoir tous les details es enfants ex: groupe A avec 2 enfants B et C qui ont chacun 2 enfants , je veux un rapport avec un ...
Tue, 10 Jun, 2025 at 8:22 PM
How do I get a sequence order for Warning and Error states in a LookUp gauge?
Hello all, I am concerned about a proper and logical sequence of the sectors for "Warning" and "Error" states in a lookup gauge. The use case is to show the battery voltage drop out of a kind of UPS for a spcific devic...
Tue, 10 Jun, 2025 at 8:22 PM
XML: Structural error in xml file, 3 open items
I'm trying to get PRTG to pick up my veeam 11 backup and replication and i get this Error: XML: Structural error in xml file, 3 open items. -- JSON: The returned JSON does not match the expected structure (Invalid JSON.). (code: PE231)...
Tue, 10 Jun, 2025 at 8:22 PM
WSUS Sensor - HTTP-Status 401: Unauthorized
Installed on the probe: - WSUS Admin console 3.0 (successfully connected to the WSUS server) - .Net Framework 4.7.2 Inherited User is also member of the WSUS Administrators. WSUS.exe (C:\Program Files (x86)\PRTG Network Monitor\Senso...
Tue, 10 Jun, 2025 at 8:22 PM
SNMP Trap messages, errors, and warning delivered by SMS
Although SNMP Trap data (and Syslog too) is passed in Custom Content for Email, there doesn't seem to be a way to pass it in SMS. These days SMS messages support much longer strings of content. Are there any plans to allow SNMP Trap da...
Tue, 10 Jun, 2025 at 8:22 PM
Randomly wrong (absurd) values APC Batterie Status via SNMP
We are monitoring the Batterie status of you APCs, which works quite good via SNMP sensors, but 2 devices give randomly totally absurd values back which lead to false alarms. Example, it normally returns a value of let say 108 and then ra...
Tue, 10 Jun, 2025 at 8:22 PM
Custom alert for PRTG client IOS
Hello, would it be possible to set custom sounds for alerts in PRTG client app on IOS? Defualt options are terrible and it is possible to do so as other apps do have such option. Thanks, Lubos Article Comments Hello, Tha...
Tue, 10 Jun, 2025 at 8:22 PM
Manage Activation via API
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User story As a PRTG user, I want ... Details of user story I am work...
Tue, 10 Jun, 2025 at 8:22 PM
Include inherited notification trigger toggles in audit history
PRTG does not log a history item when switching from "Inherit all triggers from parent objects" and "Only use the triggers defined above". Article Comments Great idea. +1! Apr, 2022 - Permalink Hello ...
Tue, 10 Jun, 2025 at 8:22 PM
Ability to set Hosted PRTG to Personal Address
It'd be very beneficial to be able to set a hosted PRTG instance to our own domain name. E.g. monitoring.domain.com It'd be easy to implement an SSL solution with either a custom certificate or using a service like LetsEncrypt to e...
Tue, 10 Jun, 2025 at 8:22 PM
Custom Reports
I know there are some preconfigured reports available in prtg. But apart from these, there are reports that I need. For example, which sensors of the devices that generate the most alarms generate alarms? How can I generate this report? ...
Tue, 10 Jun, 2025 at 8:22 PM
Newly installed Windows service not showing up (Windows service SNMP sensor)
Hello, I have installed a new antivirus agent on a server. I now have 3 additional services running on the server for this program. When I add the 'Windows service SNMP' sensor, the new services do not show up and I'm not able...
Tue, 10 Jun, 2025 at 8:22 PM
Externally available PRTG Website
Hello, Our construct is following: We have a double-NAT with 2 firewalls in place, Checkpoint and Fortigate. Checkpoint is our external firewall, while Fortigate is internal, NAT on both sides. Everything is working fine, we can access ...
Tue, 10 Jun, 2025 at 8:22 PM
Weekly/Monthly report of newly added devices in Auto-Discovery groups instead of creating tickets
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User story As a PRTG user, I want to be able to receive a weekly/monthly ...
Tue, 10 Jun, 2025 at 8:21 PM
feature request - basic net diagnostic tools
I work in highly firewalled environment and have not ability to access PRTG server or PRTG logs as it is managed by different department. I think it is pretty common setting in corporate world. When I try to create sensors and they sometim...
Tue, 10 Jun, 2025 at 8:21 PM
PRTG Syslog - Get Syslog Message real time and send to API
Hello, I added on PRTG a Syslog receiver sensor. I also configured the notification to call an API if a sensor gets an error status. I need to send the last Syslog error to the API: for this, I did put the variable "variables[syslo...
Tue, 10 Jun, 2025 at 8:21 PM
Wartungsfreie und gefilterte Maps
Hallo, wir haben div. Applikationen die wir monitoren. Diese fallweise auch in unterschiedlichen Instanzen (PROD, TEST, DEV, etc.). Sowie mit unterschiedlichen SLAs (hoch, mittel, basis). Die Applikationen sind in einer 3-stufigen Struk...
Tue, 10 Jun, 2025 at 8:21 PM
Change the SSH disk free sesnor to specifically query local drives only
We have an ongoing issue with a sensor which is an SSH disk free space sensor. Having investigated the issue is owing to stale mounts on laptops that are mounted onto it. If you log onto the server and run df command with the switch of -l i...
Tue, 10 Jun, 2025 at 8:21 PM
PRTG Custom Sensor - Powershell TimeSpan Object
I have a TimeSpan PowerShell object and need to display it in a PRTG Custom Sensor Channel - do you have any examples that will format it whether the span contains days, hours and minutes or just minutes? Article Comments Output...
Tue, 10 Jun, 2025 at 8:21 PM
task schedule error
When I want to add a new sensor " Windows task schedule" on my Windows 2008R2-server, I get the error; Unable to authenticate as \administrator. [1367] A logon request contained an invalid logon type value I cannot figure out wh...
Tue, 10 Jun, 2025 at 8:21 PM
How can I integrate prtg with an external ticketing tool?
I read that in the notifications I could use the option Execute HTTP action, but as prtg would log into the tool since it needs authentication because it is external to prtg Article Comments Hello Daniel, with PRTG you can do ...
Tue, 10 Jun, 2025 at 8:21 PM
admin user restrictions
So i have this scenario, I have another department who needs to use my PRTG implementation. But, the problem is, they are part of our core NOC so do not want us to see any of their sensors/settings, and vice versa. But the PRTG administrato...
Tue, 10 Jun, 2025 at 8:21 PM