kb.paessler.com

Welcome to the Paessler Knowledge Base Archive. Here, you will find articles from kb.paessler.com.Please note that this is a mere import of all questions and the corresponding replies into a new platform. The important articles were transfered manually - articles in this folder were imported automatically. We tried to keep links working, but some may fail. If you find some, please let us know. Please bear in mind that articles in this folder may contain old / outdated data.

Custom rest configuration does not show up
Hi, im trying to set up an Allnet Temprature sensor. I found an article from Allnet (https://service.allnet.de/index.php?/Knowledgebase/Article/View/318/0/allnet-msr-und-prtg (only in german)) with an .template file. { "prtg":{ ...
Fri, 6 Jun, 2025 at 11:27 AM
Generate report for snmp trap receiver
Hello How can i generate report for SNMP trap receiver sensor. I need to see all traps and events received in this sensor over a period of time Article Comments Hello Brian, I'm afraid that historic reports cannot be cr...
Tue, 10 Jun, 2025 at 4:57 PM
For home usage, having trouble adding Windows computer
I'm not a networking guy and know little about it. But to keep an eye on my internet provider (speed and quality of service) I thought I would install PRTG. I see no reason to add all the devices in my house, but autodiscover added most...
Tue, 10 Jun, 2025 at 4:57 PM
Ms365 mailbox feature parity with IMAP
Hi, As we are frantically deprecating Basic Auth for our customers one of the last steps is getting rid of our IMAP sensors. We are able to set up the Microsoft 365 mailbox sensors but the problem is that these have way less options than...
Tue, 10 Jun, 2025 at 4:57 PM
Issue with Custom Lookup Sensor
Hello all, I am setting up a custom sensor that is using a custom Lookup Graph. It is using a Powershell script to poll for port status on a switch, and it then converts the port status to a numerical value that is an int which is confirmed...
Tue, 10 Jun, 2025 at 4:57 PM
Keep the acknowledge status over time when rebooting prtg services
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User story We need to keep the acknowledge status over time, even if we r...
Tue, 10 Jun, 2025 at 4:57 PM
Bulk editing all Processors in CPU Load Sensor
Hey We currently have an environment of around 7000 sensors. (which is why bulk edit would be nice) Our primary problem right now is that none of our CPU Load sensors, have been set with any warning/alert limits. Is there any way to d...
Tue, 10 Jun, 2025 at 4:57 PM
Can PRTG Remote Probes be configured to *listen*?
I have a use case where I would prefer not to open inbound ports to my main PRTG server, however, outgoing to a remote site would work great. Is it possible to configure PRTG Remote Probes to listen for incoming connections from the PRTG ...
Tue, 10 Jun, 2025 at 4:57 PM
SSL? Fehler beim Sensor "HTTP (Komplette Webseite)"
Ich habe zur Zeit das Problem, dass Webchecks mit dem o.g. Sensor bei mir nicht richtig funktionieren. Nutze ich als verwendeten Browser Chromium, bekomme ich (bei unterschiedlichen Websites) entweder die Fehlermeldung "Unable to navig...
Tue, 10 Jun, 2025 at 4:57 PM
PRTG latest available from paessler out of sync
Hello, See https://imgur.com/a/XbkiN24, the currently installed version is much higher than the "latest available from Paessler". Regards, Philippe Article Comments Hello Philippe, Thank you for the KB post. Un...
Tue, 10 Jun, 2025 at 4:57 PM
Custom Script only works if user is logged on
Hello everyone, I've created a script gives information about how many emails have been delivered to a certain mailbox in a certain amount of time. When the sensor runs it will always return an "Access Denied" error messag...
Tue, 10 Jun, 2025 at 4:57 PM
Microsoft SQL Server 2016 (8004100E: The namespace specified could not be found)
We just set up PRTG to evaluate it. Added a SQL Server and after enabling WMI firewall rules, the auto-discovery worked fine and added a few sensors. However, when we try to manually add the WMI Microsoft SQL Server 2016 sensor, we get th...
Tue, 10 Jun, 2025 at 4:57 PM
Monitor a cisco switch?
Can I monitor a cisco switch from another region Thanks for the time and the answer! Article Comments Hello Alejandra, Thank you for contacting PRTG support. If you want to monitor a device from another region what you can...
Tue, 10 Jun, 2025 at 4:57 PM
Application Monitoring LINUX,Windows based,MAC OS with PRTG Network Monitor
Can someone please confirm can we do below mentioned with PRTG. Discover all types of applications i.e LINUX based ,Window based, MAC OS The solution should be able to collect the data from the different application Platform.Open Tele...
Tue, 10 Jun, 2025 at 4:57 PM
WinRM service issues on Server 2012 R2
Having trouble connecting to Hyper-V cluster storage using the PRTG powershell sensor for WinRM. When running "Test-WSMan -ComputerName "Server name" -Authentication default" from the PRTG server i get wsman fault code...
Tue, 10 Jun, 2025 at 4:57 PM
New mail sensor : mailbox 365 - monitoring backup email
Hello, Simple question. How can i tell the sensor that it's an error if no email match ? Atm it's always green, even if 0 email match. Article Comments Hi there, This can be achieved through the use of Channels Limit...
Tue, 10 Jun, 2025 at 4:57 PM
Monitoring process memory usage (Windows)
Can PRTG Network Monitor monitor and display memory usage for all processes individually? I am trying to figure out what's causing a sudden resource depletion on a Windows Server 2019 system, but the event only occurs on the weekend. I&...
Tue, 10 Jun, 2025 at 4:57 PM
How can i get the device and sensors on the prtg
I have more or less 13.000 sensors on my prtg. How can i get the name/device of these sensors via API? Is it possible? Thanks. Article Comments Hi there, thanks for your question. You can get a full list of devices using the f...
Tue, 10 Jun, 2025 at 4:57 PM
Monitor haproxy
We need monitor haproxy via prtg Article Comments Hello Dear customer, Thank you for contacting PRTG support. There is no native sensor in PRTG but you might check the HA Proxy documentation if there is some kind of SNMP int...
Tue, 10 Jun, 2025 at 4:56 PM
support for snmp community string indexing
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) Details of User Story Hello, there is a feature SNMP community indexing...
Tue, 10 Jun, 2025 at 4:56 PM
Custom Page Sensors With Status Down
Hello, I want to customize the page of "device -> Sensors With Status Down" and only show the sensors with the same tipology or tag, can i have more that one page of down sensors to answer the restriction of one probe ? ...
Tue, 10 Jun, 2025 at 4:56 PM
SSL Sensors & Subject Alernative Name(SAN) Certificates
We've started implementing Subject Alternative Name (SAN) SSL/TLS Certificates in our environment. I suspect the SSL Certificate Sensor isn't currently capable of differentiating the SAN Certificate alternative name from the SAN Cer...
Tue, 10 Jun, 2025 at 4:56 PM
Synology NAS warning disk state not shown in Synology Sensors
Hello, we monitor a Synology DS218+ and everything works fine. The Web Interface of the NAS shows a Warning message for Disk 1 because of too many bad sectors. The problem is, that in PRTG the state of the drive shows ok. We would like to p...
Tue, 10 Jun, 2025 at 4:56 PM
What sensor is best to monitor a URI that requires a logon and will download a json file?
What sensor is best to monitor a URI that requires a logon and will download a json file and you need to check the contents of that json file for a keyword. Article Comments Hi there, First I would like to know whether you wan...
Tue, 10 Jun, 2025 at 4:56 PM
Slack mentions in PRTG notifications
Hello - we have multiple Slack channels where PRTG notifications go. We'd like mentions to be an added feature so users will get notified (@ here, @ group name, etc.) rather then having to check multiple channels a day for critical noti...
Tue, 10 Jun, 2025 at 4:56 PM
Divide PRTG front-end/back-end DMZ
Hi all, is possible to divide PRTG Server in 2 parts: -Back-end installed in DMZ; -Front-end accessible by web Gui Article Comments Hello, If you mean by back end the part which is querying the devices and by front end the s...
Tue, 10 Jun, 2025 at 4:56 PM
How to find sensors monitoring a URL?
Hello, We are trying to audit how many sensors are monitoring a specific URL. We found that after pausing the sensors on the probe for that URL, we are still seeing requests come in to that URL from PRTG. We tried the search functionality...
Tue, 10 Jun, 2025 at 4:56 PM
Error 6 occurred while querying DNS Server:
Hi all, I have 2 Aruba Controller with a DNS v2 sensor. One of the controller (Controller 1) DNS v2 sensor is working while the other one (Controller 2) got the error as above. I tried to clone the sensor from Controller 1 to Controller 2...
Tue, 10 Jun, 2025 at 4:56 PM
Remote Probe External IP changed.
We have a remote probe in singapore that has changed external IP. Its still a functional prtg remote probe but is now down and i need to fix it. What do we need to do to get it connected to core again? I need to allow new ip into core f...
Tue, 10 Jun, 2025 at 4:56 PM
Remote Probe on Core server
Hi all! Can i install a remote probe on a windows core server? And, when i install the Probe agent on the host and put the SNMP, i had to install something more ? Thanks all. Article Comments Hey, thanks for you question. Un...
Tue, 10 Jun, 2025 at 4:56 PM
Is there a way to pull a report from the logs?
I would like generate a report on a single sensor for documenting the up/down status Article Comments Hello there, You may want to check the following KB https://helpdesk.paessler.com/en/support/solutions/articles/88974 which ...
Tue, 10 Jun, 2025 at 4:56 PM
Finding the OID of a sensor
Is there a way to determine the OID of an SNMP sensor? That is, we are monitoring the traffic from a firewall and I want to know what OID the sensor is using. Thanks Olly Article Comments Hello, you can only check this w...
Tue, 10 Jun, 2025 at 4:56 PM
Custom SSH Script Advanced XML don't match the values in the prtg-desktop output
I wrote a script, however when it runs in prtg-desktop, the values display as zero. The script is shown below: # description: a PRTG check that displays free space, for various filesystems, ignoring tmpfs, devtmpfs, squashfs. PRTG prefe...
Tue, 10 Jun, 2025 at 4:56 PM
How can setup SMTP Delivery use Outlook mailbox with MFA enable
My config setup -->System Administration-->Notification Deilvery SMTP Delivery Mechanism :Use SMTP relay server (recommended inside LANs/NATs) SMTP Relay Server :smtp.gmail.com SMTP Relay SMTP Port:587 SMTP Relay Authentication:Use ...
Tue, 10 Jun, 2025 at 4:56 PM
Active directory Group Changes
Hi, we are running PRTG in the latest 14 Version with an AD Setup. On start with PRTG i created multiple Groups to get status messages to different supporters (e.g. our Intranet Devs getting Intranet Service related messages etc.) and to ...
Tue, 10 Jun, 2025 at 4:56 PM
Could not create the Microsoft 365 Service Status Advanced sensor
anyone get the Microsoft 365 sensor to work? advanced sensor. The sensor could not authenticate with Microsoft 365. Check your credentials in the device settings. Authentication failed: ChilkatLog: ObtainAccessToken: DllDate: Jul 24 2019 ...
Tue, 10 Jun, 2025 at 4:56 PM
CONFIGURATION CHANGE
Hi Guys, can PRTG store configuration changes made on a device such that when previous configuration is needed it can be generated. Article Comments Hello, I'm afraid this isn't possible as PRTG is intended to be a moni...
Tue, 10 Jun, 2025 at 4:56 PM
Can I get historical data of same sensors within a group with API?
Hello, I need to get historical data of all ping sensors present in the group. Is this possible? I created a library for these sensors. Can I do it with the library ID? Article Comments Hi, thanks for your question. Yes, this is...
Tue, 10 Jun, 2025 at 4:56 PM
red sensor return to green even if the fault still in my system
Hello , i have many sqlsensor , when there is a fault in my system , i got red sensor for just 2 minutes and return green normally , this sensors working so good but just this issue even sometimes i don't notice that there was a fault i...
Tue, 10 Jun, 2025 at 4:56 PM
can one probe send the data to mulriple cores?
Hello, i would like to deploy a expose my core to external users of mine, can i send the data from the probes to a second core in the DMZ for example? Thanks. Article Comments Hello, A Remote Probe only supports one Core Serve...
Tue, 10 Jun, 2025 at 4:56 PM
Notification Trigger Settings
Hi, we are using Tags to automatically add our important Devices to specific Librarys wich generate SMS / Mail Alerts. But now and then, some of the sensors in a device don´t need the same settings as the others. Then I change the setting...
Tue, 10 Jun, 2025 at 4:56 PM
Probe Health sensor has not receive data
I would like to know how to fix it. The sensor has no data yet. I already check the database monitoring folder and no future folder. Thank you in advance Article Comments Hello dandelcruz, Thank you for the post, is your probe...
Tue, 10 Jun, 2025 at 4:56 PM
API to get list of tags
How can i get a list of all the tags that are in use in the system? Article Comments You'll get the tags and the raw version of it in a csv list with this API call: http://<your-prtg>/api/table.xml?content=sensors&...
Tue, 10 Jun, 2025 at 4:56 PM
Dynatrace integration
User story As a PRTG user, I want to combine the power of PRTG and Dynatrace into one. This way our observability reaches higher levels and we also keep an eye on our network performance. This could also improve our SRE. Details of user...
Tue, 10 Jun, 2025 at 4:56 PM
Does PRTG have a Network Configuration Management tool
Looking for a network configuration management to manage router and switch configurations, schedule backups, and generate configuration changes reports. All i can see is network monitoring tools Article Comments Hi Kaywusful, ...
Tue, 10 Jun, 2025 at 4:56 PM
WMI errors in eventlog
When we activate WMI Sensors on a Windows Server 2016, we get this error message in the windows eventlog: Faulting application name: WmiApSrv.exe, version: 10.0.14393.4169, time stamp: 0x5ff79153 Faulting module name: vmStatsProvider.dll,...
Tue, 10 Jun, 2025 at 4:56 PM
Port number disable
Hallo everyone, even though I deleted the "Port Number" field from the "SNMP COMPATIBILITY OPTIONS/Port Name Template", I still get a port number after each sensor created. How can I disable this feature? current: [...
Tue, 10 Jun, 2025 at 4:56 PM
Manual Upgrade behind firewall
How can I download the latest version of PRTG and upgrade my current installation that exists behind a firewall and doesn't have internet access? Thanks Article Comments Hello Greg, Thank you for the post, mind letting u...
Tue, 10 Jun, 2025 at 4:56 PM
Sending Mail: Access denied - Invalid HELO name
Bit of an odd one we had on Friday which I don't know if it's PRTG or cPanel/Exim at fault. Less a question, more an "if any other PRTG users get this it might be useful". A POP3 Round Trip sensor we've had in place ...
Tue, 10 Jun, 2025 at 4:56 PM
Show max CPU load for a chosen periode
Hi. I have installed the PRTG desktop app and im trying to setup some reports. Is it possible to get MAX CPU load for a periode that I choose in the app? Right now I have added wmicpuloadsensor to the report but I also need the max loa...
Tue, 10 Jun, 2025 at 4:56 PM
Charting volume data
Looking for a way to chart the volume data captured as part of the bandwidth information. The channels chart the speed but looking to chart the volume. Article Comments If you use PRTG's SNMP Traffic or WMI Traffic sensors t...
Tue, 10 Jun, 2025 at 4:56 PM
PRTG EXE/Script Advanced Sensor return 0
Hi, I have simple CMD script to read some OIDs form printer: total capacity, print pages left and drum unit. If I run cmd script from command line everything is fine: correct echo values and correct XML value. When I add EXE/Script Advan...
Tue, 10 Jun, 2025 at 4:56 PM
SNMPERR_NOT_IN_TIME_WINDOW (SNMP error # -36)
We are monitoring two APC UPS for a couple of years now, with snmp v3. Since yesterday SNMPERR_NOT_IN_TIME_WINDOW (SNMP error # -36) popped up for both devices. I can not find anything for this error message. Article Comments He...
Tue, 10 Jun, 2025 at 4:56 PM
Powershell script returning no result for PRTG
I have a PS Script where I am trying to return data for status from Horizon pools. I get data when I run the script in the ISE window, but when running from PRTG in the sensor log I only get <prtg> </prtg? returned. The modules are...
Tue, 10 Jun, 2025 at 4:56 PM
I am not able to administrate PRTG anymore
Hey everybody I am not able to administrate PRTG anymore. The system is working but on the Gui the devices are no longer listed. I can not select a sensor in the status overview. It is not possible to chose a menu point in setup as well. I...
Tue, 10 Jun, 2025 at 4:56 PM
Reverse condition of sensor
We want to monitor the http access of our network switches. We want to be alerted when http is enabled or in an 'up' state. I know how to create and alert for an up state, but we don't want it to be in an error or down state wh...
Tue, 10 Jun, 2025 at 4:56 PM
Can not send email
Hi, I don't receive email notifications after setup Notification Delivery. This is error in log: Error sending "Email": Connection to SMTP relay server "smtp.office365.com" failed (Sensor ID: 2078 | Trigger Source I...
Tue, 10 Jun, 2025 at 4:56 PM
Monitoring Extreme switches in PRTG issues
We have having problems monitoring our Extreme switches using PRTG. Devices have been added using the correct SNMP V3 credentials, we are able to use the SNMP traffic sensor to monitor Interfaces. We have found OID for CPU (1.3.6.1.4.1.2272...
Tue, 10 Jun, 2025 at 4:55 PM
How do I obtain the Microsoft 365 Mailbox sensor?
Hello, I have found the "Microsoft 365 Mailbox sensor" within the manual: https://www.paessler.com/manuals/prtg/microsoft_365_mailbox_sensor How can I obtain the sensor within my PRTG server? Because currently I cannot find it...
Tue, 10 Jun, 2025 at 4:55 PM
Dell ME Series Storage SNMP
Hello Support We have several Dell ME Storage Systems but there are no System Health, physical or virtual disk sensors. Could you please put them on the road map? BR Thomas Article Comments Hi, thanks for your question. ...
Tue, 10 Jun, 2025 at 4:55 PM
Infrastructure as Code/DSC
Is it possible to configure prtg(or parts of it) over a configuration file? We want to monitore many sites over prtg and we need to enter TONS of addresses. The sensors are pretty simple most of them are ping,snmp or bandwidth sensors. ...
Tue, 10 Jun, 2025 at 4:55 PM
Its possible to monitor with PRTG wich node is active in a Microsoft Cluster?
I've been searching the PRTG knowledgebase to find something like this, but I can't find anything that can help me know how to do this. Can i know which node is active on a Microsoft cluster? (I'm new on programation) ...
Tue, 10 Jun, 2025 at 4:55 PM
Interfacing PRTG with IPAM
Hello, I'd like to know if there's a possibility as of 2019 (i already saw KB 42373) to interface PRTG with an IPAM to collect information in order to update PRTG sensors dynamically. We have about 10000 sensors and will have on t...
Tue, 10 Jun, 2025 at 4:55 PM
Sensor Python script
Hello guys. What is the output structure of a JSON for a Python script sensor? I tried to orient myself by the example sensor and could not. Below is the JSON part of my code, it will only have 1 channel, called level, test3 is the variab...
Tue, 10 Jun, 2025 at 4:55 PM
Disk with serial... cannot be found
I have 2 servers that have a down status for physical drives. The disk with serial number could not be found (code:PE156). How do I clear this as both drives are fine? Article Comments Did you replace the disk in case or moved...
Tue, 10 Jun, 2025 at 4:55 PM
How to generate an alarm on high CPU load that has been happening for more than 30 minutes?
HI How do I generate an alarm for high CPU load that has been happening for more than 30 minutes? This would be on a Linux server, Thanks Article Comments Hi, thanks for your question. You can generate an alarm on the...
Tue, 10 Jun, 2025 at 4:55 PM
”What is this?" of Core, Probe, and System health sensors always to be displayed
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User story As a PRTG user, I want ”What is this?" on the sensor over...
Tue, 10 Jun, 2025 at 4:55 PM
Intermittent login fails with host key algo mismatch in 0.2% of cases
I get the following consistently, but rarely: Oct 17 09:54:10 nonprod-view sshd[2856338]: Unable to negotiate with 80.XXX.XXX.XXX port 16849: no matching host key type found. Their offer: ssh-rsa [preauth] A few seconds before or after,...
Tue, 10 Jun, 2025 at 4:55 PM
Infrastructure as Code/DSC
Is it possible to configure prtg (tree -> groups/devices/sensors)(or parts of it) over a configuration file? We want to monitore many sites over prtg and we need to enter TONS of addresses. The sensors are pretty simple most of them ...
Tue, 10 Jun, 2025 at 4:55 PM
About offline upgrade!
My system exisiting version is 21.4.72.1649 X64, what is the version I need to install before upgrade to the latest one? 22.1.75.1594? If yes, can you give us download link? Thanks! Article Comments Hi there, you can use this UR...
Tue, 10 Jun, 2025 at 4:55 PM
SNMP Library Sensor displays CPU usage in Message instead of a Primary Channel
Hi, I'm using a custom SNMP Library Mib file from the Device vendor, I was able to use traffic and memory MIBs but not the CPU usage, when adding a CPU sensor in Channel Display I can only choose Downtime and Response time in ms. The ...
Tue, 10 Jun, 2025 at 4:55 PM
SNMP CPU Load Default threshold?
SNMP CPU Load Default threshold? Article Comments Hello Duncan, CPU sensors don't come with a threshold by default, as it highly depends on the server's role what CPU values can be considered as okay, or too high. Yo...
Tue, 10 Jun, 2025 at 4:55 PM
Custom WMI sensor with multiple channels?
Hello PRTG Team, I'd like to create a custom WMI sensor. WMI script looks like this: select bytesreceivedpersec, bytessentpersec from Win32_PerfformattedData_Tcpip_NetworkInterface where name Like '%broadcom%' (yes i kn...
Tue, 10 Jun, 2025 at 4:55 PM
[OPEN] HTTP Header Security
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User Story Currently there are some security headers missing from the HTT...
Tue, 10 Jun, 2025 at 4:55 PM
Elasticache sensor
Hi guys, we used the AWS Elasticache sensor however now that it is depreciated and I have been told by support that there is no replacement. We used this sensor to monitor our elasticache environment, can we get a v2 replacement for this...
Tue, 10 Jun, 2025 at 4:55 PM
FlexLM Licensemonitor
I have a script I want to share. There is already a German topic (https://helpdesk.paessler.com/en/support/solutions/articles/2493-how-can-i-monitor-flexlm-lizenzdienste), but I fine-tuned the script so you can read all licenses at once. ...
Tue, 10 Jun, 2025 at 4:55 PM
Is Paessler PRTG affected by CVE-2022-42889 (Text4Shell; Act4Shell)?
Is Paessler PRTG affected by CVE-2022-42889? Article Comments This article applies to PRTG 22.3.79.2108 (+) and earlier versions. English version In response to the vulnerability in the Java library Apache Commons Text, we...
Tue, 10 Jun, 2025 at 4:55 PM
PRTG Cluster move primairy node to new server
hi all, We have a PRTG cluster running on 1 physical node and a virtual machine. Primary is running on the physical server and I want to migrate that one to another physical node but I have no idea how to migrate an cluster-node. Can yo...
Tue, 10 Jun, 2025 at 4:55 PM
(MQTT) Filter by Key specified in JSON response
Hello, thank you for receiving my query. I have a signal hub that receives measurements from many sensors (temperature, humidity, signal and battery), this hub sends the data to the Broker's MQTT queue (all data is in a single JSON). I ...
Tue, 10 Jun, 2025 at 4:55 PM
Trigger push notification on severity 2 and above messages
Is there a way to configure a push notification and/or email in case the syslog sensor receives a severity 2 and above message? Article Comments Hello, Thanks for contacting us. Yes it is possible to accomplish this. Here...
Tue, 10 Jun, 2025 at 4:55 PM
[OPEN] Windows Server Status Reboot Pending
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User Story As we feel its a basic thing, and really nice to know informat...
Tue, 10 Jun, 2025 at 4:55 PM
/run/user/* Linux disk Monitoring
When running an auto-discovery for linux servers, SNMP Disk free sensors are added for /run/user/* which is the temporary drive for the logged in user. When the user logs off the server, the sensor goes into alarm as "Could not find da...
Tue, 10 Jun, 2025 at 4:55 PM
Remote "probe health" sensor - duplicatation of sensors
Hi all, I would like to know how to set(the best way) remote probes. My WAN have got 150+ remotes probes(locations), stores. Every probe is running on server on that site. There are two sensors (Probe health and system health) that inc...
Tue, 10 Jun, 2025 at 4:55 PM
Unable to Add Services Sensor
Hi, I am not able to add a SNMP Service Sensor to a Host that is already up and running, I get the following error: Sorry, the scan for available monitoring items has failed! Could not create the SNMP Windows Service sensor on device (dev...
Tue, 10 Jun, 2025 at 4:55 PM
scheduled pause different icon
i would love to see a different logo between manual and scheduled sensors (like a little clock instead of a pause sign). At the moment I have to click trough every pause to see what kind of pause it is. Article Comments This wou...
Tue, 10 Jun, 2025 at 4:55 PM
How to put all the Servers in Pause in specific time.
How can I put all the Probes in pause on weekend Saturday and Sunday from 04:00-06:00? Because in this time is the weekly reboot of all hosts/servers. Article Comments Hello Jasin, Thank you very much for your request. Pleas...
Tue, 10 Jun, 2025 at 4:55 PM
Customise window sensor in view L?
Hello, I would have liked to know if it is possible to display the text received by the oid instead of the time of the request? on view L? for example serial number of product? thanks for your help Julien Article Comments ...
Tue, 10 Jun, 2025 at 4:55 PM
Trying to make syslog filter
Hello guys, I am trying to make a custom filter that receives message with subtype="anomaly", I have the following message: date=2022-10-20 time=17:37:22 devname="XXXXXXX" devid="XXXXXXX" logid="00000000...
Tue, 10 Jun, 2025 at 4:55 PM
Using nginx web server as SSL Proxy for PRTG
Is it possible to use the nginx webserver as SSL proxy for PRTG? Article Comments This article applies to PRTG Network Monitor 12 or later This article does NOT describe a full configuration of nginx. You might need to apply s...
Tue, 10 Jun, 2025 at 4:55 PM
PRTG API JSON Format Parse error
How can I get the following problem solved? When I use "PRTG HTTP API: Table Query Builder" / "Run query and previews output" and I copy & paste the output into https://jsonlint.com/ I get the following report: Error...
Tue, 10 Jun, 2025 at 4:55 PM
Difference of Disk Free values (Linux)
Hey! I noticed that the values of the "SNMP Linux Disk Free Sensor" and the "SNMP Disk Free Sensor" show different values for the same disk. We assume that the correct value for root (/) is 1936 MB. I determined this ...
Tue, 10 Jun, 2025 at 4:55 PM
Unable to log in to PRTG after disabling SSL
I have PRTG fully configured and working, now I just need to disable SSL so I can get integrate it with my reverse proxy via NGINX. However, once I disable SSL, my username and password no longer work. The logs indicate an "anonymous&q...
Tue, 10 Jun, 2025 at 4:55 PM
XML Sensor Antwort nicht wohlgeformt PE132
Hallo, ich habe ein XML File mit Werten meiner Raid-Disks. Diese möchte ich in PRTG anzeigen lassen. Anbei das PS1 File. $result = Invoke-WebRequest -Uri "http://micms01.metob2k.local:61220/xml" -ErrorAction SilentlyContinue -Us...
Tue, 10 Jun, 2025 at 4:55 PM
Error sending "Email": Service not active
Today I began to receive messages that PRTG mail does not go. The error will make such a text. ------------------------------- TOctNotifyEmail.Send:(4) Exception4 at step: 100. Error sending "Email": Service not active -----...
Tue, 10 Jun, 2025 at 4:55 PM
Evaluation of all e-mal notifications
Good morning, im trying to generate a report for all our sensors which do have a e-mail notification included. Is there a way to run a report like that? We do have one mail adress which sends an mail to some specific users or mailgroups...
Tue, 10 Jun, 2025 at 4:55 PM
Single sensor to display DHCP scope status
I wanted to share this information because the Powershell integration with PRTG is difficult to comprehend at times. Let's put it this way, I sure found it difficult to understand! I find that there are many things that I need to mon...
Tue, 10 Jun, 2025 at 4:55 PM
PING sensor naming
I am about to configure my instance of PRTG with 1000 devices, as part of that setup I would like to use the ping sensor for each device that I add. the problem I have is that when I come to add a new device, the default name for the PING...
Tue, 10 Jun, 2025 at 4:55 PM
[OPEN] Device-Name Placeholder for Sensor Names
Want this feature implemented? Please upvote! Posts in this thread won't be published. Read Me! User Story As a PRTG User, I want to be able to use the %device placeholder in sensor names. Details of User Story To be able to...
Tue, 10 Jun, 2025 at 4:54 PM
Feature Request - Sync Azure Tags with PRTG
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User story As a PRTG user, I want to inform the correct service owner of ...
Tue, 10 Jun, 2025 at 4:54 PM
PRTG Trial Activation Not working
I'm trying to activate the trial on a new install using the offline activation, and it keeps giving me an error: Not Activated (Failed to establish secure connection Socket Error # 10054 Connection reset by peer.) My understanding wa...
Tue, 10 Jun, 2025 at 4:54 PM