kb.paessler.com

Welcome to the Paessler Knowledge Base Archive. Here, you will find articles from kb.paessler.com.Please note that this is a mere import of all questions and the corresponding replies into a new platform. The important articles were transfered manually - articles in this folder were imported automatically. We tried to keep links working, but some may fail. If you find some, please let us know. Please bear in mind that articles in this folder may contain old / outdated data.

prtg api, Channel/sensorID to Device name, or Device name to channel
hi, given that we need the data from various Channels of a sensor, how do we get the PRTG device's name when using a sensorID, ie: api/table.json?noraw=1&content=channels&sortby=name&columns=name=textraw,minimum,maximum,c...
Tue, 10 Jun, 2025 at 3:29 PM
Monitoring Aruba Switch 2930f vsf member status
Hi All, I am looking for any ways to monitor Aruba switch stacking members status. Article Comments Hi there, We have no native Sensor for this. However, if you have the corresponding MIB file, you can use a SNMP Custom Sens...
Tue, 10 Jun, 2025 at 3:29 PM
Use of the <sign in postdata in rest sensor
Configure a rest custom sensor to communicate with infuxdb. Select contains the > character When you try to type <in the postdata field, it automatically changes to { This results error: expected status 200 OK but got 400 Bad Requ...
Tue, 10 Jun, 2025 at 3:29 PM
Manual logentry for device
User Story As a PRTG User, I want to add a manual log entry to a device or service. This is to help other users of that device to see that some action was made to make this device more reliable. Details of User Story I have an air-con...
Tue, 10 Jun, 2025 at 3:29 PM
Error message for ping sensors
Can I set up error messages on the ping sensors down notification, without setting up threshold/limits on the channels ? Article Comments Hi there, The only way to set the ping Sensor into the "Down" state without li...
Tue, 10 Jun, 2025 at 3:29 PM
Downtime channel use
I do not understand the downtime channel of the ping sensor. My router is on the same switch as my server hosting PRGT. The average ping time is 2ms but I show a downtime average of about 10.5ms. My graph for this is full of red lines wh...
Tue, 10 Jun, 2025 at 3:29 PM
Sensor for PCs
Nooby here! Im looking for the sensor name that will identify the switch and port that a PC is plugged into. Any help would be much appreciated! Article Comments Hello there, I'm sorry, but PRTG does not monitor 'w...
Tue, 10 Jun, 2025 at 3:29 PM
Fake Spike in Traffic Sensor
Hi there, I have a link that has for example 10GB of traffic. If my sensor on this link shows me 15GB on 1 poll of my interval (30s), i can be sure that it is not correct. I want to know this "fake spike" is related to tools bug o...
Tue, 10 Jun, 2025 at 3:28 PM
Help with sensor configuration office 365
Dear, good afternoon, how are you? in this last update, 2 very cool sensors came out, but I'm having trouble finding the information he asks for Credentials for Azure AD Tenant ID client ID Client Secret where exactly do i get th...
Tue, 10 Jun, 2025 at 3:28 PM
update prtrg server
Hello How can i update Prtg software if the server is not connected to internet directly ? download packages ? thanks bruno dubourguet Article Comments If the server is not connected to the internet, you can manually update it...
Tue, 10 Jun, 2025 at 3:28 PM
I need to apply a Filter in SNMP Trap Reciever
A device sends me the following trap: SNMPv2-MIB::snmpTrapOID.0 = AcBoard::acIpGroupNoRouteAlarm AcBoard::acBoardTrapGlobalsName.0 = 113 AcBoard::acBoardTrapGlobalsTextualDescription.0 = IP Group is temporarily blocked. IPGroup(Default_I...
Tue, 10 Jun, 2025 at 3:28 PM
How do I select a value from xml to use for a HTTP XML/REST Value sensor?
I'm trying to extract the value of Queued in the xml below using the HTTP XML/REST Value sensor: <xxxxresponse> <action>GETSTATISTICS</action> <response>Success</response> <responsedata xmlns:xxx...
Tue, 10 Jun, 2025 at 3:28 PM
removing admin rights of a prtg user
I would like to ask if it is possible to remove the administrator rights of someone. I cannot find the option to do that anywhere. Thanks in advance Article Comments Hi there, Permissions are not set to users directly. Use...
Tue, 10 Jun, 2025 at 3:28 PM
SIP call path monitoring
Can PRTG monitor the number of simultaneous call paths that are active on a SIP circuit? Article Comments Hello there, If the device is able to provide these information, PRTG can display these information. In default we do no...
Tue, 10 Jun, 2025 at 3:28 PM
How to set ping sensor to send notifications if machine restarts
I would like to receive notifications for machine restarts using ping sensor. Article Comments In this case, I recommend to configure a "State Trigger" in the "notification trigger" tab of the Ping Sensor. In...
Tue, 10 Jun, 2025 at 3:28 PM
Palo Alto Rest Custom
I am trying to monitor the BGP status of Palo Alto peers using PRTG's REST Custom BETA sensor. The basic flow from what I've read should go like this: Make the API call and receive data back - in this case Palo Alto returns XML ...
Tue, 10 Jun, 2025 at 3:28 PM
Keep on getting this ssl error
I keep getting this from time to time, and dont know how to troubleshoot it properly, can anyone please help me : Warning by lookup value 'Unable to check revocation status' in channel 'Revoked' (OK. Certificate Common Nam...
Tue, 10 Jun, 2025 at 3:28 PM
Alert based on total time bandwidth threshold was exceeded over period of time
I'm curious if there's a way to generate an alert based the total amount of time a bandwidth sensor has exceeded the configured threshold value over specified period of time. I know how to make an alert if 100Mbps+ of bandwidth is ...
Tue, 10 Jun, 2025 at 3:28 PM
Syslog Sensor log duration and monitor disk space of this sensor
Hello all, I would like to ask 2 questions for the same type of sensor, which in this case is the Syslog Sensor. The first one is the duration of logs. I can see when creating the sensor that there is an option called "Purge Messages...
Tue, 10 Jun, 2025 at 3:28 PM
Syslog source country based in the IP
Hi I'm testing now PRTG. We have few firewalls (pfsense) sending Syslog to PRTG. I'm creating a syslog server sensor per device and is working well. One of the requirements that we have is to see source country for each user con...
Tue, 10 Jun, 2025 at 3:28 PM
Reading SNMP Octet String With Custom PowerShell Script Sensor
The following Sensor can be used to read octet strings via SNMP, which PRTG cannot natively do. For an installation guideline, please check out the Guide for PowerShell-based Custom Sensors. <# .Synopsis Get the Status bits over SNM...
Tue, 10 Jun, 2025 at 3:28 PM
Setting up APC NetBotz 250
Hi, I am new to PRTG and using the trial - I've setup the majority of devices on our network but I am having trouble with our APC NetBotz 250. It doesn't appear to be included in any of the sensor libraries included with PRTG, altho...
Tue, 10 Jun, 2025 at 3:28 PM
more specific user permissions
I'm using the PRTG API to enable specific notification templates, for example I want to get alerts when the device is expected to be online, but no alarms when it's not expected to be. The problem is notification templates aren'...
Tue, 10 Jun, 2025 at 3:28 PM
No Such Name (SNMP error # 2)
I was monitoring a cisco 3825 router with multiple serial interfaces. For some reason out of the blue on one of the interfaces it suddenly shows this error: No Such Name (SNMP error # 2) This was working fine up till this morning. I tried...
Tue, 10 Jun, 2025 at 3:28 PM
Rotating Windows Credentials via the API
Hello, We need to remove shared credentials (Domain Admin specifically) from our PRTG implementation as part of our security review. I am wanting to automatically rotate Windows credentials for our servers via a scheduled script, but am n...
Tue, 10 Jun, 2025 at 3:28 PM
Dependency to the PING-sensor of a device
I manually created a PING-Sensor for one of my devices. If I try to create a dependency from the same device to this new PING-sensor, I am not even able to see my device in the device tree. Is it possible to create a dependency from a devic...
Tue, 10 Jun, 2025 at 3:28 PM
Pass values from other sensors to the parameter field in the script sensor
Is it possible, that I can get the values from other sensors to the parameter filed in the script sensor (PowerShell)? Through this, I try to pass the values from other sensors to the PowerShell script, that should work with these values. ...
Tue, 10 Jun, 2025 at 3:28 PM
Pascom (phonesystem) Monitoring in PRTG
Hi PRTG Community, Hallo Pascom Gemeinschaft, Ich versuche mich gerade an der Implementierung eines Monitorings der Pascom via PRTG. Dazu nutze ich die REST Abfragen. Ich bekomme in PRTG zum Teil auch Werte, aber scheitere momentan an d...
Tue, 10 Jun, 2025 at 3:28 PM
How to monitor concurrent connections and TCP connections to a firewall?
I need to monitor the concurrent connections to as ASA firewall in PRTG, and TCP connections as well. Article Comments Hi Shdeldari, From what I can tell, the only way to monitor connections at all would be the OID 1.3.6.1.4....
Tue, 10 Jun, 2025 at 3:28 PM
SOAP sensors don't work on ESXi 6.7
Hello, After upgrade hosts to ESXi 6.7 all SOAP sensors don't work Article Comments Hello Maa, What error message do you receive? Kind regards, Felix Saure, Tech Support Team Sep, 2018 - Permalink Hallo Maa, ...
Tue, 10 Jun, 2025 at 3:28 PM
PRTG in conjunction with a RGB Strip
I came up with the idea of placing an RGB in the office that is green when nothing is wrong, goes to orange for a warning on a sensor and red when there is an error. now i want to do this with an arduino or a raspberry pi, for example, but ...
Tue, 10 Jun, 2025 at 3:28 PM
Select option to only add not already-exising sensors
Adding a sensor now has 3 filters: select all / Select all disconnected / Deselect all Interfaces. But iIf you have a device, e.g. a switch with hunderds of interfaces and you'd like to add some new interfaces to it; You'll have t...
Tue, 10 Jun, 2025 at 3:28 PM
Dell EMC Unity Rest sensors using deprecated values
Hello, I want to use "REST Dell EMC Capacity Sensor" and "REST Dell EMC Pool Sensor" but both are failing with "expected status 200 OK but got 422 Unprocessable Entity". For the first one when i try to brow...
Tue, 10 Jun, 2025 at 3:28 PM
APC Netbotz 200 Temperature Monitoring
Hello. I'm hoping somebody might be able to help me with getting our APC Netbotz 200 environment sensor reporting in our PRTG installation. I've already imported the MIB and saved it out as the oidlib file PRTG wants to see and c...
Tue, 10 Jun, 2025 at 3:28 PM
Monitor URL/Web login time
Hi, Lets say you have a web page www.someting.com with a login. It's it possible to monitor login time? I would like to get an alert if it takes more then X seconds Article Comments Hello, If the website is using basic ...
Tue, 10 Jun, 2025 at 3:28 PM
Web server port keeps changing.
First off, I have the free version, so if I don't rate a response, just let me know. I've searched the knowledge base, and can't seem to find a relevant topic. If there's one out there, feel free to pp9oint me at it. The...
Tue, 10 Jun, 2025 at 3:28 PM
Can you monitor the firmware version of Sonicwall and Cisco devices in PRTG?
Looking to monitor firmware versions of certain devices (Sonicwall and Cisco devices) and then be alerted when a newer version is available. Article Comments Hello, Thank you for your post. This should be possible, if the ta...
Tue, 10 Jun, 2025 at 3:28 PM
Syslog with TCP
Is there a way to use TCP instead of UDP for the Syslog sensor? Article Comments Dear fishmaninc PRTG currently supports only Syslog messages sent via UDP. We don't see much demand for TCP-based Syslogs at this time. This...
Tue, 10 Jun, 2025 at 3:28 PM
How can i log access to 5050/5051
User Story I use the HTTPPush-Sensors to post results and data from scripts to a prtg probe. Currently I have to add a sensor manually to receive data. I have found no way to automate that or find out, what a client uses which token. De...
Tue, 10 Jun, 2025 at 3:28 PM
Overall Storage Growth Reporting
Is there a way to produce a report that shows the total storage monitored including rate of growth rather then a collection of hundreds of individual reports? Article Comments Reports can only be run for individual sensors or a ...
Tue, 10 Jun, 2025 at 3:28 PM
Maps issue
Hi Dears, I hope you are fine and healthy I installed PRTG app on my Iphone it working fine only maps not working , error (your server uses untrusted or invalid certificates.please update the certificate to see the view) Article...
Tue, 10 Jun, 2025 at 3:28 PM
alarm setting based on time
hello, I want to ask, how to make the alarm display based on the down for time sequence? and I want to show it on maps. Article Comments If you want to receive a notification whether a certain value is reached for a certain peri...
Tue, 10 Jun, 2025 at 3:28 PM
Templates stopped working after an update
Hello everyone, So, We've updated our PRTG to verison 20.1.57.1745+, everything was working until we've added new server using template and the one thing it is adding is ping, we have created a new template, same thing. We've ...
Tue, 10 Jun, 2025 at 3:28 PM
replica de prtg
Buenos dias: Tengo un PRTG instalado en un servidor monitoreo mas o menos diez servidores, quisiera saber como colocar una replica o del enlace o no se como hacer por si se me llega a caer la conexion en esa sede poder seguir monitoreando...
Tue, 10 Jun, 2025 at 3:28 PM
advanced custom snmp formatted ip address
Dear, I am using the advanced custom snmp sensor and I am not able to bring the information of a formatted ip, I would like to know which option should I use so that the ip comes correct. I don't know which unit to use. https://www....
Tue, 10 Jun, 2025 at 3:28 PM
Custom arrays
Hi, I currently have a Powershell script which returns a custom array of Active Directory users, if their account is locked out and the date when their password is expiring. The list of AD users is read from a text file, easily maintained...
Tue, 10 Jun, 2025 at 3:28 PM
sensor http transaction help
I would like to request help with PRTG's HTTP Transaction sensors, would you have any software that helps to collect the URL of the transactions to insert in the sensor? Article Comments Hello Daniel, I'm afraid that t...
Tue, 10 Jun, 2025 at 3:27 PM
Executing PRTG API commands from PRTG
We are trying to setup a backup for our main monitoring tool for our network. If it goes down, we want PRTG to be able to take over the monitoring. I don't see a way to enable/disable notifications for a group based on the status of an...
Tue, 10 Jun, 2025 at 3:27 PM
Sensor run Cisco router command
We need the PRTG to automatically execute a command on equipment monitored by it. The function of this function for a Cisco router. Article Comments Hello Daniel, PRTG can execute SSH scripts with the SSH Script Sensor. The ...
Tue, 10 Jun, 2025 at 3:27 PM
Option to disable the automatic sensor rescan
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User Story As a PRTG User, I want to be able to disable the automatic sen...
Tue, 10 Jun, 2025 at 3:27 PM
WMI Event Log Sensor
Hello, I would like to know how I can set up this sensor to monitor the Windows System log and specifically monitor logs for any NTFS, DISK, or RAID warnings and or errors? I have read the instructions so any help with this setup specifi...
Tue, 10 Jun, 2025 at 3:27 PM
Siwtching interface language results in mixed langauges
I downloaded and installed the latest version in German. Since the KB, blogs, etc all seem to be in English I figured it would better if the interface was in English as well so it would be easier to find things when looking at the doc. Afte...
Tue, 10 Jun, 2025 at 3:27 PM
select sensor source interfaces on probes with multiple NICs
I have a probe in our DMZ to monitor all of our WAN and ISP connections. Would like to select which NIC the sensors use where possible, specifically "ping" and "common saas". This would give the ability to to monitor spe...
Tue, 10 Jun, 2025 at 3:27 PM
[OPEN] Feature Request: Multichannel Disk Monitor for Mount Points
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User Story As a PRTG User, I want to have the WMI Multichannel disk senso...
Tue, 10 Jun, 2025 at 3:27 PM
HTTP Sensor selection and setup
I am new to PRTG. I have a task to to monitor our hosted Web applications (Same applications on multiple environments). The first requirement is to measure the full response time of the application health page, including the time to complet...
Tue, 10 Jun, 2025 at 3:27 PM
UsersLoggedinXML
hi, i found the above sensor and it works out of the box well, with one small issue. The dwm-X users being shown. Now there is supposed to be a "-nodwm" switch, but this does not seem to work. I have the following parameters...
Tue, 10 Jun, 2025 at 3:27 PM
Grouping sensors into services
I've been playing around with PRTG for a couple of days and have run into a configuration that we need, but I cannot figure out how to create it efficient. We need to create services that consists of sensors from multiple devices. For e...
Tue, 10 Jun, 2025 at 3:27 PM
Users Connections on VPN SLL
Hello time, how would i monitor how many users have connected to a Fortigate SSL VPN? thanks in advance Article Comments Hello there, Since in PRTG there is no native Fortigate sensor you need to create custom sensor. Plea...
Tue, 10 Jun, 2025 at 3:27 PM
PRTG and HAProxy
How can I get real-time health of the backend servers and possibly statistics, such as number of connections for each backend listener for load balancing in PRTG for HAProxy? After adding my HAProxy instance into PRTG, I get the standard ...
Tue, 10 Jun, 2025 at 3:27 PM
Sending messages to PRTG
Is there a way of sending a message from a remote machine to the PRTG server, similar to Nagios' send_nsca? That is, a message that can change the status of specific sensor. We have machines were we cannot allow remote access such as SS...
Tue, 10 Jun, 2025 at 3:27 PM
Factory sensor does not use current Channel values
I have a simple factory sensor that reads two values out of another sensor/channel and adds those together. When I set the Interval larger than a few minutes. It ignores newer values from the other sensor. Even manual "Scan now" d...
Tue, 10 Jun, 2025 at 3:27 PM
Intergration PRTG->IT GLUE
Hello, We are requesting that PRTG be integrated with IT Glue. Is there a current IT GLUE integration in the current pipe? If not, we request that an Integration be placed into the pipeline. Thank you, CCTV Sysop Article Com...
Tue, 10 Jun, 2025 at 3:27 PM
Could not establish trust relationship for the SSL/TLS secure channel
Hello, We are trying to monitor URLs [HTTP requests] with the EXE script sensor and script on this page https://helpdesk.paessler.com/en/support/solutions/articles/760000635117373-can-i-check-for-specific-http-response-codes-with-prtg. I...
Tue, 10 Jun, 2025 at 3:27 PM
I’m looking for a way to monitor the traffic behavior for any abnormal change, in a sensor factory
Hi Im looking for any solution that i can detect any unusual behavior on my sensor factory traffic Please help me if it is possible i can enable Unusual Sensor Detection in setting but it doesn't work on sensor Factory only works on se...
Tue, 10 Jun, 2025 at 3:27 PM
get StatsD messages into PRTG
I want to Monitor applications with StatsD messages. This standard was introduced by Etsy, and this type of message is widely used by routers, applications, etc. A short and clear description of it can be found here: https://gist.github.com...
Tue, 10 Jun, 2025 at 3:27 PM
WMI Microsoft SQL Server 2019
Dear, I would like to know when the Microsoft SQL Server 2019 WMI sensor will be available on the PRTG, because I have updated my database and can not monitor. Article Comments SQL Server 2019 is only about a month old (in the...
Tue, 10 Jun, 2025 at 3:27 PM
2 nas alternately connected
Hello, For our backups, we use 2 NAS that we connect alternately. When # 1 is online, # 2 is offline. This allows us to always have a backup offline in case we fall victim to a cryptolocker. We put the 2 NAS in PRTG but as there is always...
Tue, 10 Jun, 2025 at 3:27 PM
Multiple certificates
Hi I have several servers with two certificates (skype; the default cert and the oauth token issuer). One certificate is assigned to the frontend server and the other one is assigned to the frontend pool. I've set them both up in PR...
Tue, 10 Jun, 2025 at 3:27 PM
WMI CPU Load Sensor incorrectly recognizes the number of CPU processors.
WMI CPU Load sensor incorrectly recognizes the number of CPU processors. I have added a device which has 2 CPUs and tried to monitor the CPU Load with WMI. The device has a total of 2 CPUs and each CPU has 6 cores, so the total number o...
Tue, 10 Jun, 2025 at 3:27 PM
PRTG Alert Flowcharts
Good Morning! I am looking to see if anyone has put together a flow chart for troubleshooting alerts when a sensor goes down. I have decided to put together a flowchart that I can give to new users to show them the process of trouble...
Tue, 10 Jun, 2025 at 3:27 PM
How do I monitor maximum latency using WMI Disk Health Sensor?
Hello, I'm trying to set up a sensor to alert when latency crosses a threshold on virtual disks connected to vSphere. I found a sensor to measure average latency, what I'm looking to alert on is latency spikes. This WMI Disk Health...
Tue, 10 Jun, 2025 at 3:27 PM
Setting limits for sensor in bulk or via API
Hi, Is there some way I can setup limits for the sensor CPU or for a sensor with an certain tag? Can this be done in the lookup-files? we are using 1600+ sensors, all from the default templates from PRTG, but non of them have set limits...
Tue, 10 Jun, 2025 at 3:27 PM
Installation of remote probe on windows server core
Hi guys, I have many branch location that are site-to-site connected with headquarters. In these branches we have only network devices (active-5 pieces). I wanna monitor them by adding small probes. Can remote probes be installed on windows...
Tue, 10 Jun, 2025 at 3:27 PM
Multiedit sensor CPU Singlecore and multicore device
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User Story As a PRTG User, I have many sensors with single-core and multi...
Tue, 10 Jun, 2025 at 3:27 PM
Not able to ping from PRTG
Having intermittent ping issue to multiple WAN IP via PRTG but able to ping via Server cmd at the same time Article Comments Hi there, please validate that PRTG uses the same network interface as the CMD if you have multiple i...
Tue, 10 Jun, 2025 at 3:27 PM
PTRG upgrade question
Hello I'm currently running Monitor 17.2.32.2279+ and am looking into upgrading to version 20.3.61.1649 and I have some questions as I'm new to the system: Can this be upgraded directly or do I need to install any other version...
Tue, 10 Jun, 2025 at 3:27 PM
How to show hidden channels
Can I display channels marked as Not display in Charts and tables? I can not see them in the sensor channels owerview.. Article Comments Hi you still see the channel in the table of the overview tab of the sensor. With a click ...
Tue, 10 Jun, 2025 at 3:27 PM
Difference between Port Sensor and HTTP Sensor
Hello everyone! Can anyone tell me what the difference between the port and HTTP sensor is? If I use the HTTP sensor without specifying a URL, port 80 is indirectly tested, so theoretically I can make two statements with one sensor: If ...
Tue, 10 Jun, 2025 at 3:27 PM
Custom sensor for my own exe
Hi, i have a c# net core console app which processes IOT data When its running, I can see a print out on screen of the stats for each min i.e. Number of records received Number of API calls Highest ms API time Lowest ms API time Average API...
Tue, 10 Jun, 2025 at 3:27 PM
Is there a way to force the DNS Sensor to use TCP for the request?
With the announced DNS Flag Day on the 1st October 2020 (https://dnsflagday.net/2020/) I was wondering if there was a way the DNS sensor could be forced to use TCP for its request so the UDP to TCP switch could be tested? I do not see any...
Tue, 10 Jun, 2025 at 3:27 PM
Use case: setting up home bandwidth monitoring?
Hi, I am trying to determine how much bandwidth is being consumed by my family to determine whether or not I need a home network upgrade. I downloaded the trial of PRTG and let it auto discover my devices. My gateway device is an old editio...
Tue, 10 Jun, 2025 at 3:27 PM
active directory error sensor. user permissions
I really need to know what type of user and what user permissions are required to add an AD replication sensor. Currently we have created a user of the domain admin type, but when configuring we get access denied message. Do you also need t...
Tue, 10 Jun, 2025 at 3:27 PM
Docker Container Sensor fails to get added
Hello there, when trying to add the Docker Container Sensor i am getting the following Error: When trying to click "Error Details" nothing happens. I would be thankful for a possible solution to this. best regards, ...
Tue, 10 Jun, 2025 at 3:27 PM
Monitor docker containers with PRTG.
Hi community. I have a client that requires container monitoring with prtg. What are the requirements to add the sensor that prtg offers. What requirements are necessary to add this sensor? To which device should I associate the sensor? If ...
Tue, 10 Jun, 2025 at 3:27 PM
How do you export notification templates?
We have dozens of notification templates that I would like to be able to get into a spreadsheet so that I can more easily compare them against each other. Ideally, I would be able to export the notification templates to spreadsheet wher...
Tue, 10 Jun, 2025 at 3:26 PM
Paused sensor overwriting "Down" in a Factory sensor to just "Warning"
I monitor the "UP" status of a few devices with a single factory sensor, so if one of the devices goes down the Factory sensor goes to a "Down". The Problem is, when one of the devices is Paused, since I currently do n...
Tue, 10 Jun, 2025 at 3:26 PM
Feature Request: Ability to export notification templates
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User Story As a PRTG User, I want the ability to export my notification t...
Tue, 10 Jun, 2025 at 3:26 PM
Maps via email - is it possible?
We have a requirement to send a daily "health check" report every day via email to my support team; I have several custom maps that can be accessed manually via web browser with all the required metrics for the health check, how...
Tue, 10 Jun, 2025 at 3:26 PM
[OPEN] Automatically add all application pool from IIS in one go
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User Story As a PRTG user, I need to add all application pool from IIS to...
Tue, 10 Jun, 2025 at 3:26 PM
[OPEN] A sensor which monitors all services which are set to automatic.
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User Story As a PRTG user, I need to add a sensor that monitors all servi...
Tue, 10 Jun, 2025 at 3:26 PM
SNMP RMON
Hi Everyone, I want to use SNMP RMON sensor of the PRTG. I am using Cisco Switches 2960x, 3850 models. I have a few questions on the same Please guide: 1. Is it mandatory to send all SNMP Traps to the PRTG? 2. Can you share any sample...
Tue, 10 Jun, 2025 at 3:26 PM
API setobjectproperty modify icon
Hi, How its possible to modify the icon of an object ? for exemple a device has a cisco logo and i would like change this to meraki logo I use this request : /api/setobjectproperty.htm?id=obj_id&name=icon&value=icon_name my ...
Tue, 10 Jun, 2025 at 3:26 PM
beginner wondering
Hi, I am still new (before setting up and registration), I am a private user, with a LIMITED ALLOWANCE internet connection @ home with 2 kids. my internet package is 35GB per month (up and dwn) total. (appart iPhones and Androids) I ...
Tue, 10 Jun, 2025 at 3:26 PM
Traffic IN and Traffic OUT in PRTG
Hello and good day! If I am monitoring traffic on my firewall interface connected to the ISP, does traffic IN refer to traffic that goes into the ISP router from my firewall and traffic OUT to traffic going out of ISP router towards my fi...
Tue, 10 Jun, 2025 at 3:26 PM
Monitoring a OS2 eComStation
Would this be even possible? What kind of connection should I use? I can connect to it via telnet... Article Comments Hello, With PRTG you can monitor your device via Telnet by using the Port sensor to execute a command and th...
Tue, 10 Jun, 2025 at 3:26 PM
Can't Send Email to Gmail?
Hi all, Thanks in advance for reading my post and for any advice you might be able to offer. A few days ago, we noticed that email alerts weren't arriving to some users. Luckily, I happened to catch a note in the logs: Status send...
Tue, 10 Jun, 2025 at 3:26 PM
APC UPS SNMP Battery Replace Sensor
PRTG is missing a critical sensor in their included APC SNMP sensor, the battery replace warning (Please add it!). I'm trying to create my own and am having some difficulty. I've created a custom OID file with the PRTG MIB builder...
Tue, 10 Jun, 2025 at 3:26 PM
Cloning a group using poershell.
I have a group with multiple devices in it that I would like to clone and rename all the devices. I have over 200 to do so I would like to try automate it using powershell. Has anyone attempted anything like this? Article Comments...
Tue, 10 Jun, 2025 at 3:26 PM
Can you subscribe to sensor change events?
I there a way to subscribe to changes in sensor values? e.g. be notified when disk space %, or cpu %, changes? Do they raise events you can subscribe to? Instead of checking many 1,000s of sensors every 20 seconds to see if they have cha...
Tue, 10 Jun, 2025 at 3:26 PM
MSSQL Instance Check
I want to set up a customer sensor that runs the below powershell: Get-Service | select -property name,status | Where-Object {$_.Name -EQ "MSSQLSERVER"} This is check that the MSSQLServer service is running on a device. This...
Tue, 10 Jun, 2025 at 3:26 PM