kb.paessler.com

Welcome to the Paessler Knowledge Base Archive. Here, you will find articles from kb.paessler.com.Please note that this is a mere import of all questions and the corresponding replies into a new platform. The important articles were transfered manually - articles in this folder were imported automatically. We tried to keep links working, but some may fail. If you find some, please let us know. Please bear in mind that articles in this folder may contain old / outdated data.

Round Trip Exchange
Hello there, i want to monitor my Exchange Server, if it receive mails. I used this Manual: https://www.paessler.com/de/manuals/prtg/smtp_imap_round_trip_sensor But the manual is for imap not for exchange, so i got the Error "Conne...
Tue, 10 Jun, 2025 at 8:28 PM
Advanced EXE/Script sensor: Channel with varying error threshold
Hi, I am writing an "advanced" sensor using PowerShell. The task is to monitor a scheduled event which takes place hourly from 06:00 to 20:00. Currently the sensor channel reports the time delta between "now" and the m...
Tue, 10 Jun, 2025 at 8:28 PM
Map Designer - Nur Werte anzeigen
Hallo, ich muss eine Map erstellen, die als Hintergrund das Schema unserer USV-Anlagen beinhaltet. Auf der Map möchte ich nun nur die Werte der Sensoren anzeigen lassen. Dafür finde ich jedoch kein Zustandssymbol. Das Zustands-Symbol "...
Tue, 10 Jun, 2025 at 8:28 PM
password reset has failed
Dear all Trying to change a forgotten password and after receiving a mail with the token, I'm getting this message: "The password reset has failed! The token was invalid. Please start the process anew." Does anyone know wh...
Tue, 10 Jun, 2025 at 8:28 PM
Zoom Level on Geo-Maps
Is there any way to get the Geo-Maps to allow to zooming in another 1 or two levels? The mapping feature of PRTG is FANTASTIC for us, but we have areas where devices are close together and the default max zoom level of the geo-maps will no...
Tue, 10 Jun, 2025 at 8:28 PM
Problem using PRTG Certificate Importer
I'm attempting to use the PRTG Certificate Importer and the program is telling me the passphrase is wrong. However, when I use the native Windows certificate import tool for the .pfx file there are no problems with the passphase. Anyone...
Tue, 10 Jun, 2025 at 8:28 PM
Where do I find the script to monitor server room temperature on a budget?
Where do I find the script to the blog article "How to monitor server room temperature on a budget?" Article Comments Here you'll find the according Python-script, which will send environmental data to a HTTP Push ...
Tue, 10 Jun, 2025 at 8:28 PM
Report by X number of days.
I'm in need of getting a report every day that shows the past 30 days of performance on some metrics. I only seem to be able to specify time periods for monthly/weekly/etc... A monthly report wont work here as I can only pick all of ...
Tue, 10 Jun, 2025 at 8:28 PM
Mail notification
When i get a notification mail and click on alert confirmed, the page opens PRTG with the ip instead of the dns name, is there a way to change this? Article Comments Yes, this can be changed. Please head to "Setup > Syst...
Tue, 10 Jun, 2025 at 8:28 PM
Sensor for Monitoring Windows Cluster Nodes e.g Paused
Hey, Has anyone got any suggestions on what sensor to use to monitor Windows cluster nodes to identify one when goes into a paused state? (after failed CAU for example) I have googled and searched this knowledge base but can't find...
Tue, 10 Jun, 2025 at 8:28 PM
Report Unauthorized
When I schedule a report to send a pdf (at the end of each month for instance) I get a pdf that just says unauthorized. However if I run the report and export to pdf manually, everything works perfectly. Is there a schedule setting/permis...
Tue, 10 Jun, 2025 at 8:28 PM
Azure Devops (TFS) Service Hook monitoring
I have create a service hook on azure devops (TFS). Can anyone guide me how i can get notification in case of service down in PRTG? Article Comments Hello, from the Paessler technical support perspective, we noticed you also ope...
Tue, 10 Jun, 2025 at 8:28 PM
Looking for some advice, sfc scan via PRTG with bat file
I'm looking to create a sensor that will (on a schedule) run against the device to scan it and report back if there are SFC errors found I have created the following, but its not working. I have not really writing something like this fo...
Tue, 10 Jun, 2025 at 8:28 PM
PFX SSL Certificate
Hello, I have a wildcard ssl sertifiate as PFX. Yes, I read other article for SSL installation. However, I didn't find install certificate from PFX. How can I install PFX wildcard SSL certificate on PRTG ? Thanks Article Comme...
Tue, 10 Jun, 2025 at 8:27 PM
Feature request: Show Limits in graphs and reports using multiple channels
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User story As a PRTG user, I want ... Details of user story Die Darst...
Tue, 10 Jun, 2025 at 8:27 PM
Trigger on recurring error
Hi, We are monitoring a few Switches where the sensors is set to trigger after 10 minutes. We recently had an incident where they got in an offline and online loop but too quickly to trigger the alarm. There is built in redundancy to al...
Tue, 10 Jun, 2025 at 8:27 PM
Microsoft Teams Integration (not Webhook)
We already use the Teams/PRTG notification feature, which is nice. But for our First LvL Support workers we would like a real Teams Integration so they basically can view and/or use PRTG from within Teams. I already played around with this...
Tue, 10 Jun, 2025 at 8:27 PM
What non network causes are there for icmp ping false positives?
Started getting a down indication on an icmp ping to a remote subnet. Confirmed the node was not down. Pinged directly from the machine that hosts the probe. Pinged with packets of varying sizes. Pinged at different rates. No fail...
Tue, 10 Jun, 2025 at 8:27 PM
PRTG Report - sensors down last week
Hi PRTG, We would like to have a report (csv, html, xml, doesn't matter) of all sensors with status down in a given period (eg last week). I suppose something like a table / matrix with all sensors that went down last week including t...
Tue, 10 Jun, 2025 at 8:27 PM
Notification on repeated sensor downtime over x amount of days
Hi all, I'm currently deploying PRTG for my bachelors thesis and writing automation PowerShell scripts for it. I was wondering if it was possible to send out a notification when a device has high cpu, load,.. for x amount of minutes ...
Tue, 10 Jun, 2025 at 8:27 PM
How can i Moniter IPsec tunnel
Hi Team, We use different sites and tunnels between them. Please help me to how to add IPsec tunnels between sites in PRTG. Please provide me the process for the monitoring Article Comments Hello Ravi, IPSec connections can be...
Tue, 10 Jun, 2025 at 8:27 PM
Make a tracerote when I loss a Ping
I'm monitoring some IPs on Internet, so I want when I lose connection against those IPs send a traceroute to the IP. There's any way to do tha? I already try to trigger a Powershell script to do a trace and save the result in a text...
Tue, 10 Jun, 2025 at 8:27 PM
Windows Updates Status (Powershell) Sensor. Meaning of each channel
Hi. I am using the Windows Updates Status (Powershell) Sensor and would like to know the exact meaning or concept of each of the channels. The same thing happens to me with the WSUS Statistics sensor. Where could I obtain more informati...
Tue, 10 Jun, 2025 at 8:27 PM
'Set sensor "down" immediately' not working
We use PING sensors as master sensor for the devices to be monitored and have configured them to immediately switch to "down" state. However, this does not seem to work, because we can see a warning state one interval before down ...
Tue, 10 Jun, 2025 at 8:27 PM
How to change the size of connection line in PRTG map? And is it possible to link the connection lin
PRTG Map customization Article Comments Hello, thank you very much for your KB post. You can increase the width of the connection lines in maps by adding the following .connectionline, .connectionlineGradient { stroke-width:...
Tue, 10 Jun, 2025 at 8:27 PM
How many entries/folders are necessary in \Monitoring Database\ folder
Is there a way to control the number of folders created in C:\ProgramData\Paessler\PRTG Network Monitor\Monitoring Database? This folder is taking up most of the hard drive space for our PRTG server and I'm not finding much on how to ...
Tue, 10 Jun, 2025 at 8:27 PM
Check status remotely
Hi, I've configured PRTG for monitoring and setup local login as well as installed your android app. We have DHCP for outside access. How do I access the monitors using your app? I was hoping your system installed on the PC has a d...
Tue, 10 Jun, 2025 at 8:27 PM
Monitoring PSTN line status instead of FXO interfaces
Hello, I need assistance on how to monitoring FXO interfaces on PRTG As you know the FXO card is responsible for terminating analogue lines from the PSTN provider, now when the port is up the status will be like this: PORTCHSIG-T...
Tue, 10 Jun, 2025 at 8:27 PM
Add a "Goal" feature to more sensors
Hi, Thanks for making PRTG a great product! I wish to ask of you to add the "Goal" feature (being able to decide if the probe's desired result is if the target is "Open" or "Closed", e.g. Up or Down), t...
Tue, 10 Jun, 2025 at 8:27 PM
Feature Request: Expand/Collaps All in Devices View
Want this feature implemented, too? Please upvote by clicking Thumbs up! User story As a PRTG user, I want to be able to quickly expand or collapse all or some of my device tree. Details of user story In order to drill down to cert...
Tue, 10 Jun, 2025 at 8:27 PM
Remote Probe Sensors count
Is there a max number of sensors that a remote probe can have? I have read from a previous post that 40K sensors with the remote probe at 4core and 16 gigs. At this time we are not planning anything that big but I would like to know if any...
Tue, 10 Jun, 2025 at 8:27 PM
ping sensor down
Hi, I have a sensor down with the following error "Host not found. This message indicates that the key (name, address, and so on) was not found. Socket Error # 11001 Host not found. (socket error # 11001)" and it won't allow m...
Tue, 10 Jun, 2025 at 8:27 PM
Aren't favorites supposed to be unique to each user?
Another user logged in and changed his favorite sensors list. That changed my favorite list as well. It appears that the favorites are shared among all users? Is this expected behavior? Article Comments Dear Laurie, when ad...
Tue, 10 Jun, 2025 at 8:27 PM
Unable to start PRTG Core Server Service after upgrade
Hi Team, I've done a bit of google'ing on this one without much luck. I was running a free PRTG instance on a Windows 2012R2 server. I had version 18.1.36.3728 installed and decided to upgrade to 18.2.41.1652. I opened the PRTG ...
Tue, 10 Jun, 2025 at 8:27 PM
SNMP Physcial Disk Sensor Issue
Having difficulty with the Physical Disk Sensor only at this point. I've added several other SNMP sensors without issue but am having problems with the physical disk sensor on a Dell r750 w/Server 2016 with OpenManage v.10.2.0. I get....
Tue, 10 Jun, 2025 at 8:27 PM
App Config M42Mobile for iOS
Hello unknown Paessler employee, the PRTG app for iOS is working fine. Thank you very much for that. I would like to offer my employees the shortest possible setup process for their iPhones. I can achieve this by using so called Config ...
Tue, 10 Jun, 2025 at 8:27 PM
Seperate User and Contact Groups
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User story We have several members that are part of the same PRTG Access ...
Tue, 10 Jun, 2025 at 8:27 PM
Custom error warning if sensor gives 'no data'
Hi, I have a question about a custom sensor error. I have a HTTP sensor for a specific application, when that HTTP is not reachable, it gives an alarm but the sensor, at that moment, gives no value back, only 'No Data'. I would li...
Tue, 10 Jun, 2025 at 8:26 PM
Filtering syslog messages
Hi, I can't figure out how to filter the syslog messages. I watch some videos that show a filter option on the screen, but I do not have the filter option. Here's a link to the screen shot: https://imgur.com/a/wwiv4yE Arti...
Tue, 10 Jun, 2025 at 8:26 PM
Sensor Cloud HTTP v2 - "HTTP Response Code" turns to percent when the time window is in days
Hello, The sensor of "Cloud HTTP v2", when viewed in the time window of "Live Data" shows as a numeric value of the HTTP response code (e.g. 200, 500, etc.), which is fine and shows well on the graph. But, when the v...
Tue, 10 Jun, 2025 at 8:26 PM
JSON Api Get all Sensors under Device ID
Do you have an example of grabbing json data from the api I want to get all sensors / values from a device ID, can't quite figure it out. Article Comments Hello, Thank you for your message. To get all sensors from a spe...
Tue, 10 Jun, 2025 at 8:26 PM
ESX Hostserver Hardware Status 4 elements return a unknown state
Hello, I've set up the VMware Hostserver Hardware-Status (SOAP) sensor on a HPE DL380 Gen10 server with VMware vSphere 7.0.3. The sensor reports a unknown state for 4 CPU Devices. "Unknown. 4 elements return a unknown state: Pro...
Tue, 10 Jun, 2025 at 8:26 PM
Suche in Datei mit mehreren Suchkriterien
Ist es Möglich den Sensor "Datei Inhalt" so zu erweitern dass man mehrere Kanäle mit unterschiedlichen Suchkriterien hat. Anwendungsbeispiel: Man hat 1 LOG Datei und sucht nach der Anzahl von Einträge mit dem Kriterium "E...
Tue, 10 Jun, 2025 at 8:26 PM
Monitor Multiple Log Entries
How can I search for multiple log entries in one log file since the File Content Sensor can only search for one string? Article Comments This can be done with a custom script and the EXE/Script Advanced sensor. Following scrip...
Tue, 10 Jun, 2025 at 8:26 PM
Monitoring a phone line (analog/voip)
Hello, Is there any possibility to survey a phone line on the PRTG ? (Our help desk line is down sometimes and as a field support it's not good to know it via users) Article Comments Hello Bahadir, We have some sensors tha...
Tue, 10 Jun, 2025 at 8:26 PM
[OPEN] PING for designated devices that do NOT count against Sensor Available total
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User Story As a PRTG User, I would like to see the existing PING Sensor not cou...
Tue, 10 Jun, 2025 at 8:26 PM
AD sync sensor getting Access denied when PRTG monitor user removed from domain admin group
I tried removing the AD user I am using for PRTG from the Domain Admin group but had the PRTG sensor 'Active Directory Replication Errors to DC' give me a message saying access denied and it failed to successfully check for replicat...
Tue, 10 Jun, 2025 at 8:26 PM
how to get from McAfee ePO DB - SQL Server 2019 \ DLP \ Endpoint Security (ENS)
hi how to get from McAfee ePO DB - SQL Server 2019 \ DLP \ Endpoint Security (ENS) the event warning to PRTG sensor ? Interested in receiving alerts On DLP insert device Antivirus on virus alerts TNX Article Comments Hello ...
Tue, 10 Jun, 2025 at 8:26 PM
Does PRTG allow 2FA for Logins?
We are trying to increase security for all our credentials and adding 2FA or MFA is becoming a requirement. Is there any offering or plans for this? There is also some MSP tools like Automate and ConnectWise that let you use Google Authen...
Tue, 10 Jun, 2025 at 8:26 PM
How can I move or migrate my PRTG installation to a different system or server?
How can I migrate PRTG to another server? It should be the same version on the other server because the plan is to upgrade the PRTG later on the newer server. The current version of our PRTG is 16.1.21. The reason why we want to upgrade o...
Tue, 10 Jun, 2025 at 8:26 PM
Please help mi with a migrate!
Good Morning! Next week I will buy a new server, but I need to migrate all my data base (my sensors and my devices) that are in my actually server to the new one. Can you said me if this could be agree? If it is, please help me actually I h...
Tue, 10 Jun, 2025 at 8:26 PM
Migrate sensors to new installation
Hi, Is it possible to migrate the sensors/devices from a test server to a new server? I have now an trial server with 650 sensors. I want to have the sensors in our new installation we bought a license for 2500 sensors and don't wanna...
Tue, 10 Jun, 2025 at 8:26 PM
Upgrading Windows XP PRTG 9 to Windows 7 PRTG 9
I'm currently running PRTG 9 on a Windows XP computer and I would like to change it over to a computer running PRTG 9 on Windows 7...Can you tell me what I need to do to import the PRTG 9 Windows XP data to PRTG 9 Windows 7? Art...
Tue, 10 Jun, 2025 at 8:26 PM
How does licensing behave after migrating to a new server
After I run through the steps described in the KB article "How can I move or migrate my PRTG installation to a different system or server?", and decommission my old server, what happens to the licensing on the new server that is t...
Tue, 10 Jun, 2025 at 8:26 PM
Moving PRTG from one server to another
Good Morning I need to know if this is possible i installed PRTG as a POC on my laptop and now need to migrate it to a server is there any possibility of migrating this to the server with all the current configs or will i have to do a c...
Tue, 10 Jun, 2025 at 8:26 PM
Moving an existing V8 database image over to a new V9 install
Is there a procedure to moving an existing V8 database over to a new V9 server? Thank you! Article Comments Hello, that would be the exact same normal How can I move or migrate my PRTG installation to a different system or s...
Tue, 10 Jun, 2025 at 8:26 PM
Import only devices/sensors data
Hi, We would like to migrate our PRTG installation to a new server. I already imported once the "PRTG Configuration.dat" some month ago and it generated lots of alerts because we have some rules to adapt on firewalls, ACL, etc... to be...
Fri, 6 Jun, 2025 at 11:27 AM
How to migrate PRTG from v8 (upgraded from v7) to new server
I would like to migrate my PRTG server (w/ local probe) to a new server. I recently upgraded to 8.1.2.1810 from v7. I found the following document that mentions how to backup PRTG, but it doesn't clear say if should install PRTG8 on my ...
Tue, 10 Jun, 2025 at 8:26 PM
converting local probe to remote probe
Hello, I have a server with a local installation of PRTG with local probe configuration. I would like to pass it to a central server management with multiple remote probes. Is it possible? Thanks, Yaron Article Comments I...
Tue, 10 Jun, 2025 at 8:26 PM
Backup/restore
Hi Is there a way to export configuration from one installation and import somwhere else? For example, I need to replace server where PRTG 9 is currently installed. How do I save it and import it in new server? Thanks. Article C...
Tue, 10 Jun, 2025 at 8:26 PM
OS Upgrade
Just want some advice before starting the below. Currently running 9.2.0.2125 on server 2003. I wish to upgrade the OS to 2008r2 x64. This will also involve moving the server to a new domain. Can you tell me the steps I need to complete...
Tue, 10 Jun, 2025 at 8:26 PM
PRTG migration to a virtual machine
We are thinking of migrating to a new server. We are going from a 2012r2 to a 2016 OS. I want to know if we can migrate to a 2016 virtual machine? We are also thinking of having it on a fail over cluster. Any ideas would be great. than...
Tue, 10 Jun, 2025 at 8:26 PM
Migrater sensor
I have two servers with trial licenses and active sensors. I installed a new server with an unlimited license. I need to migrate the sensors from the two trial servers to the new server with license. How can I do it? Article Comment...
Tue, 10 Jun, 2025 at 8:26 PM
Are we have any data lost
Hello, We want change PRTG server into Windows 2003 into Windows 2012. So when we do this change, are we have any data lost ?. We don't want to lose any data. Can you help us for this topic. Thank you for your interest. Article ...
Tue, 10 Jun, 2025 at 8:25 PM
Migrating Core Server
Hey Everyone, I want to migrate my Core Server to a new Computer/Server. At the moment I have version : V8.1.0.1676 My Data files however, say: C:\Documents and Settings\All Users\Application Data\Paessler\PRTG Network Monitor\V7\ D...
Tue, 10 Jun, 2025 at 8:25 PM
Statusfarben ändern
Ist es möglich die Statusfarben zu ändern? Zum Beispiel das grün für den UP Status auf ein dunkleres grün zu stellen. Article Comments Hi, Did you alread have a look at this KB post Change color of Acknowledge sensor status in...
Tue, 10 Jun, 2025 at 8:25 PM
Map Footer ausblenden
Hallo Support Team, ich habe heute auf die neue PRTG Version 19.1.48.2891 aktualisiert. Wir haben eine Map mit 6 Sensoren, die bisher gut funktionierte. Jetzt wird in der Map unten links der Footer wieder angezeigt. Änderungen in der styl...
Tue, 10 Jun, 2025 at 8:25 PM
bulk creation of SNMP sensors based on Oids
Hi, is there a easy way to create a bunch of SNMP sensors with an ongoing OID. I tried SNMPLIBS but just the numbers in the names are changing and PRTG sort them like this: abc 0; abc 1; abc 10; abc 100; abc 1000; abc 1001; abc 1002;...
Tue, 10 Jun, 2025 at 8:25 PM
Change values of data in PRTG MAP
We have a PRTG Map desing including data tables. We would like to change the data in the status element itself. Is this possible? the following screenshots display the question: https://i.imgur.com/KhLTxgm.png and https://i.imgur.com...
Tue, 10 Jun, 2025 at 8:25 PM
How can adjust the scale of big gauges images in the map designer?
How can adjust the scale of big gauges sensor in the map designer? How Can Edit Gauge to remove texts informations that i want? Hi all, i've work in a dashboard, but i need reduce the scale of gauge primary channel image (350x230) lik...
Tue, 10 Jun, 2025 at 8:25 PM
New Device Notification
I want to be notified (by SMS or email) when the Auto Discovery process picks up a new device. How to I configure the PRTG Network Monitor to do this? Article Comments Hi there, this is not possible, since all notification ne...
Tue, 10 Jun, 2025 at 8:25 PM
Specific MAP Object with mouse over and without text
Hi, I would like to do a MAP with a picture from my switch and put on each port corresponding map_object. i used a map_object sizeable but i didn't manage to hid only the text and keep the status icon with the mouseover fonctionnalit...
Tue, 10 Jun, 2025 at 8:25 PM
Report Template
Can I create or add new report template ? Instead of modifying existing template, I want to create a duplicate of the template. Article Comments Hi hanzo, Thank you for the post! You can simply duplicate the corresponding ....
Tue, 10 Jun, 2025 at 8:25 PM
Increase font size in maps in 13.2
hi Dear Support. how con i to increase the font size in maps in the latest release. I use to use this on customerstyles: .top10listcontainer td,.top10listcontainer th, .top10listcontainer td div,.top10listcontainer th div { font-size:30px...
Tue, 10 Jun, 2025 at 8:25 PM
Top 10: Slowest Pings
Is it possible to set or change the ping ms value used for the above top 10 object? If not is there a better object to use to report on high ping times, or would I need to create a custom object? Article Comments Hi there, C...
Tue, 10 Jun, 2025 at 8:25 PM
status related background vs trafficlight class
Hi! How can I make the Status icon with status-related background ignore "acknowledged" and "paused" status? I found quite a lot of useful things here, among them this post https://helpdesk.paessler.com/en/support/s...
Tue, 10 Jun, 2025 at 8:25 PM
Alternatives to styles_custom_v2.css
Hi PRTG team, I reinstalled a PRTG server today and I didn't want to take over any old stuff and start fresh since a lot in the monitored environment had changed. On thing I immediately noticed was the new GUI with loads of wasted w...
Tue, 10 Jun, 2025 at 8:25 PM
Disable menu entries for read only users
I would like to give a select client the ability to see a few monitors. I figured that out, however, when they're logged in they can still access the LOGS and REPORTS menus. I would like to disable that so those menus do not show up fo...
Tue, 10 Jun, 2025 at 8:25 PM
How to center Maps
Hello For our customers we would like to provide a dashboard which is based on a map created especially for them. Since we do not know which screen resolution our customers have, we want the maps to be centered in the browser window. Unfort...
Tue, 10 Jun, 2025 at 8:25 PM
how can bold and large font in data table and alarm gauge ?
can i change size of font in data table map on alarm gauge ? Article Comments Hi there, Unfortunately, we can't assist you with customizations. If you wonder why, then please read the following article: https://helpdesk.p...
Tue, 10 Jun, 2025 at 8:25 PM
How can I filter a map object by amount of down sensors?
I'm creatin a map object that wi'll be blinking when the object that have more than five sensors down. I'm using the following code: <path class="setts" style="<#if value="@status" contains=&quo...
Tue, 10 Jun, 2025 at 8:25 PM
Tree Map - Text Color
I would like to change the text color of the Tree Map View Now is in white, i would like to put in black Thanks Article Comments Hi there, We officially do not support the following solution as it may cause issues! Please ...
Tue, 10 Jun, 2025 at 8:25 PM
Custom Map Object - Can't find in Map Designer
I followed a guide to create a custom map object (<!--Custom Map Objects: Library Sunburst ID in HTMLbefore-->) to be able to add a Library Sunburst. I created the HTML file and added it to the Program Files (x86)\PRTG Network Monit...
Tue, 10 Jun, 2025 at 8:25 PM
Active Directory Replication Errors sensor intermittently reports "Acces denied"
Hello, we successfully created several Active Directory Replication Errors sensors which normally work fine. But every once in a while (sometimes several times a day, sometimes several times in a week) we receive the warning "Access ...
Tue, 10 Jun, 2025 at 8:25 PM
Auto notification when sensor back UP
Hi guys, sorry i'm a bit new with PRTG. so i already made notification trigger when sensor state is down 600 secs it will perform email to our team. but if it's up it didnt automatically send me an email that the sensor is UP. i eve...
Tue, 10 Jun, 2025 at 8:25 PM
Feature Request: Multiple languages of webinterface at the same time
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User Story Our company has employees all over the world, we need to provi...
Tue, 10 Jun, 2025 at 8:25 PM
WMI Works From PowerShell But PRTG Interface Shows Error
I'm having this problem with a number -- although not all -- of Windows 2012 R2 servers. For the WMI sensors for CPU Load and Pagefile Usage I'm getting this through the PRTG interface: The WMI query does not return any results. ...
Tue, 10 Jun, 2025 at 8:25 PM
Certificate Management with Lets Encrpyt
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User Story As a PRTG User, I would like to automate certificate renewal u...
Tue, 10 Jun, 2025 at 8:25 PM
API XML Query
I am trying to create an XML API to retrieve some information so i can create a custom PRTG map for one of my sites. So i have a group with Wireless Access points, each access point only has a ping sensor against it. Not interested in any...
Tue, 10 Jun, 2025 at 8:25 PM
How can I monitor a string in the HTML of a webpage?
I want to monitor a value in the HTML of a web page. Depending on the returned values the sensor should show different states and different sensor messages. The values on the web page I want to monitor are in a similar format that you ...
Tue, 10 Jun, 2025 at 8:25 PM
New BETA Meraki Network Health sensor question
Hello team, you have deployed the new Meraki Network Health Beta sensor recently. My question is, how many api requests does one such sensor make to retrieve the information for one network? Because there is a limit of i believe 5 reque...
Tue, 10 Jun, 2025 at 8:24 PM
Remote Ping This sensor has not received any data since startup.
Hey there, I get the error "This sensor has not received any data since startup" on the Remote Ping sensor. The sensor becomes "unknown" and there is no error code. I'm pretty sure the WMI service is running. I turne...
Tue, 10 Jun, 2025 at 8:24 PM
SNMP HPE ProLiant Logical Disk Sensor appropriate for monitoring RAID status?
Is the above mentioned sensor appropriate for monitoring the RAID status of my HP ProLiant Servers? I don't exactly understand what this sensor does. If this sensor is not suitable for my use case, how do I monitor the raid status of my HP s...
Fri, 6 Jun, 2025 at 11:27 AM
Sensor to count users exe/script advanced
I'm sure the script itself is fine but the parameters at the end for prtg I'm sure I'm getting wrong. What do you guys think? $OU = "OU=test,OU=test,DC=test,DC=com" script to search active directory $users = F...
Tue, 10 Jun, 2025 at 8:24 PM
Custom EXE Batch Sensor for counting files in a particular folder
I'm working on an problem where I need to count the number of .PDF files located in a particular folder and use a sensor to report that number. The sensor should return the number and if the number of .PDF files is > 1, create an er...
Tue, 10 Jun, 2025 at 8:24 PM
SSL certificate sensor (port 443)" what this message means and what to do.
SSL certificate sensor (port 443)" what this message means and what to do. Article Comments Hi there, The default port for this sensor is 443. This means the sensor will check the certificate based on the setting in Port....
Tue, 10 Jun, 2025 at 8:24 PM
the "System Health Currents" message what this message means and what to do.
the "System Health Currents" message what this message means and what to do. Article Comments Hello, Thank you for your post. What error message do you exactly get? What sensor does report the error message? ...
Tue, 10 Jun, 2025 at 8:24 PM
Kubernetes Monitoring
Are Paessler planning to add Kubernetes monitoring to PRTG? If so, what date is this planned for? Article Comments Hello, we currently don't plan to implement Kubernetes sensors. Other features are currently in higher dem...
Tue, 10 Jun, 2025 at 8:24 PM
Can't log in with the email address in the domain.
I have enabled AD Integration, can login with AD account, but can't login with email. Error message as below. 2022-03-02 04:24:45.113581 INFO TId 12164 CoreWebServer> PRTG Network Monitor 22.1.74.1869 x64 PRTG core server startin...
Tue, 10 Jun, 2025 at 8:24 PM
How to Filter syslog with the conditions on "messages" ( part of messages like %EEE% )
how to do ? Filter syslog and part of messages severity[0-3] AND NOT message[%CSE%] AND NOT message[%ECE%] AND NOT message[%EEE%] like in sql Select * from Table1 where EmpPU NOT Like IN ('%CSE%', '%ECE%', '%...
Tue, 10 Jun, 2025 at 8:24 PM