kb.paessler.com

Welcome to the Paessler Knowledge Base Archive. Here, you will find articles from kb.paessler.com.Please note that this is a mere import of all questions and the corresponding replies into a new platform. The important articles were transfered manually - articles in this folder were imported automatically. We tried to keep links working, but some may fail. If you find some, please let us know. Please bear in mind that articles in this folder may contain old / outdated data.

NetFlow Top N by Packet Count
Can you sort flows by packet count? Article Comments Hello, this is not possible. PRTG does not store flows permanently, there are only slices of 15 minutes each for the toplists. After the toplist is created, those flows gets...
Tue, 10 Jun, 2025 at 8:21 PM
How to monitor windows service on a Windows Failover Cluster
Hi We are trying to monitor some services on a Windows Failover Cluster, using the WMI Service sensor. The issues are that when PRTG is connecting to the cluster it connects to the node which has the cluster IP here and now, and it keeps ...
Tue, 10 Jun, 2025 at 8:21 PM
Grenzwerte ändern
Hallo, wir müssten bei einem Access Point den Grenzwert des freien Speicherplatz von 20% frei auf zb. 5% frei ändern. Bitte um Anweisung / Link, wie wir diese Änderung durchführen können. Danke! Article Comments Hallo, Ich wür...
Tue, 10 Jun, 2025 at 8:21 PM
GPS sensor
Hi, I am looking to display the GPS from a device on a vessel, i ahve set up SNMP and the sensors are showing the LAT/Long on each sensor but as a mesage, i only thing i can select to display is Downtime or Response Time. I would like t...
Tue, 10 Jun, 2025 at 8:21 PM
Monitoring an single error in a device
Hi everyone, I want to monitor CRC errors in all ports of my switches with a single sensor. I have searched but I couldn't find relevant solution. really I don't want to set so many sensors for monitoring my network devices. My q...
Tue, 10 Jun, 2025 at 8:21 PM
Multiple subnets
Hello. I'm new of Prtg. I work at school. My school have 10 subnets, all of them are connected to pfsense firewall. I installed local probe in my pc in my subnet. I monitor all pcs in this subnet. I can't i monitor pcs connected to ...
Tue, 10 Jun, 2025 at 8:21 PM
Copy Libraries to other instances
Is it possible to copy libraries to another instance? Using PRTG Enterprise instead of recreating the libraries we use each time it would be nice if we could copy them over. I've tried looking through articles but haven't seen if th...
Tue, 10 Jun, 2025 at 8:21 PM
95 Percentile on Sensor Factory
Hello Dear Support Team, As we know, when we have two snmp traffic sensors and a aggregation sensor (sensor factory) composed of them, the speed of aggregation sensor is calculated as sum of the speed of its source channels. But in histor...
Tue, 10 Jun, 2025 at 8:21 PM
404 Error running custom xmlexesensor to get total messages in RabbitMQ queues.
I created a powershell script that connects to RabbitMQ in order to the the total number of messages in RabbitMQ queues. Our developers keep adding new queues, so I wanted a script that could dynamically get the list of queues and then get...
Tue, 10 Jun, 2025 at 8:21 PM
File Sensor code: PE031
I get the following error when adding file sensor. "Cannot access file: System Error. Code: 21. The device is not ready (code: PE031)" What exactly am I missing or doing wrong? Article Comments Hello there, You may w...
Tue, 10 Jun, 2025 at 8:21 PM
PRTG giving false alarm for Synology NAS devices
Hi Everyone, I keep on getting fake alarms for my synology NAS devices (65 devices are configured) on PRTG, i do not understand where exactly the problem is ? Earlier Synology was running on DSM 6.2.4-25556 Update 2 , on this version we ha...
Tue, 10 Jun, 2025 at 8:21 PM
How can I monitor and gets alerts when an event log entry happens?
I have tried setting up and searched the KB for information on how to setup event log monitoring. What I am trying to do is get Email alerts when specific event logs show up. Can you please let me know how to do this? I have the WMI event l...
Tue, 10 Jun, 2025 at 8:21 PM
PRTG Remote Probe Device Sensors showing SNMP 2003 error
I tried to add SNMP sensors to a Linux device under the PRTG Remote Probe, but it is not showing up the statistics due to SNMP -2003 error. Is there any setting to be activated in Remote Probe to accept SNMP connection from Linux/Windows De...
Tue, 10 Jun, 2025 at 8:21 PM
Cloudflare DNS Breaks PRTG UI
When we set our PRTG sub-domain on CloudFlare, we can access the login page and login to PRTG, but we can't actually load any other pages beyond that. If we select Devices,Sensors,ect. on the page, nothing ever happens. When we turn o...
Tue, 10 Jun, 2025 at 8:21 PM
More than one PRTG probe on the same network.
Hi, Is it possible to install a second PRTG probe on another server on the same network? Thanks. Article Comments Hello, Yes, you can install a second probe in the same network. Kind regards, Marijan Horsky, Team Tech ...
Tue, 10 Jun, 2025 at 8:21 PM
powershell Get Envirennement Variable from Notification's placeholders
Hello, I have a script powershell to purge Exchnage Logs, and I configured a Notification template to launch this script on the Exchange servers when the Espace disk sesnsors "C:" get error status, My script is the follow : ...
Tue, 10 Jun, 2025 at 8:21 PM
Is PRTG affected by CVE-2022-21449 or CVE-2022-21476
Is PRTG affected by CVE-2022-21449 or CVE-2022-21476? If so, is there any mitigation possible? Article Comments This article applies to ITOps Board installations before April 19th 2022 In response to the Amazon Cornetto, Ope...
Tue, 10 Jun, 2025 at 8:21 PM
Virtualize PRTG XL1
Has anyone virtualized a Windows server in VMware with PRTG XL1 with around ten thousand sensors, all distributed with remote probes? I'm looking into virtualization because of the problems that windows sometimes delivers with updates. ...
Tue, 10 Jun, 2025 at 8:21 PM
WMI Sensors Status Is Unknown
I'm trying to add the WMI remote ping sensor, but I'm getting the following error. "This sensor has not received any data since startup. Check the "Interval Delay WMI" channel of the Probe Health sensor. Consider dis...
Tue, 10 Jun, 2025 at 8:21 PM
Sensor for GraphQL login
Hi, Is it possible to check the state of a GraphQL API to make sure that it is running. I want to post data to https://my-api.azurewebsites.net/graphql in the form { "query": "mutation { authenticateUser(email: ...
Tue, 10 Jun, 2025 at 8:21 PM
Custom Sensor : Powershell Script
Hello everyone, I have a script who reads a SQL Lite database from a network share in powershell. It works perfectly directly in PowerShell. But from PRTG, the script can't access to the file. So, after few failures, I try with a map...
Tue, 10 Jun, 2025 at 8:21 PM
sFlow Sensor "Include Filter" spelling for more interfaces
Hello, we use Aruba Comware Switch as IRF and we will monitor traffic with sFlow. The traffic to be monitored consists of two interfaces (bridge aggregation). On Switch side is sFlow enable and send the data to the prtg monitoring system. N...
Tue, 10 Jun, 2025 at 8:21 PM
How to configure Historic data purging at the group level?
I need to use an existing PRTG licensed installation to query for additional information that doesn't need to be available beyond a month. In order to obtain the data I am looking for I have added all of my sensors under a different gro...
Tue, 10 Jun, 2025 at 8:21 PM
Unable to monitor CPU Utilization and Memory Usage on HPE FlexNetwork and HP Aruba switches
Hello, i have a problem with monitoring CPU Utilisation and Memory Usage for following switches: HPE FlexNetwork 5510 24G 4SFP+ HP Aruba 2930F 48G 4SFP (JL260A) Im using SNMP protocol to monitor them and i can successfully monitor th...
Tue, 10 Jun, 2025 at 8:21 PM
PowerShell Script Output Value Showing as 0%
I have a Powershell script that is doing some free space calculation. In PRTG is shows the last channel value as 0%, min and max also at 0%. I have enabled the debugging on the sensor and have it output being written to disk. Here is the ...
Tue, 10 Jun, 2025 at 8:20 PM
PRTG CPU Sensor not changed after VM resizing.
We had a PRTG Sensor for CPU. The original VM had 16 CPU on the box. At some point in time -> we decided to scale it down to 8 CPU only. The change was done. However the PRTG Sensor still shows 16 CPUs in its configuration. Every tim...
Tue, 10 Jun, 2025 at 8:20 PM
PRTG Message "The given key was not present in the dictionary."
Hi, I have a problem with my MySQL sensor with the error "The given key was not present in the dictionary." Previously it looked fine but now I didn't see my live MySQL graph dashboard. Any idea how I can fix it? DB host : M...
Tue, 10 Jun, 2025 at 8:20 PM
Authentication doesn't work in HTTP Advanced sensor
Hi, My goal is check uptime of one web service with authentication. I have created HTTP Advanced sensor type and add login and pass in settings of that sensor. Check get method. I need to check its uptime only with authentication, but aut...
Tue, 10 Jun, 2025 at 8:20 PM
Get objectid after duplicating a device in order to resume it
Hey, using the PRTG API with PHP I'd like to clone a master device and after that resume my new device. As shown in the API reference I duplicate my master device: http://yourserver/api/duplicateobject.htm?id=id_of_device_to_clone&...
Tue, 10 Jun, 2025 at 8:20 PM
add services error
hello, i want to add a service (Remote Desktop Licensing) to monitoring from a server, but when i get a message after a while: cant create the wmi service on device ....... TOctCheckWMIMetaBase.MetaWork: timeout while waiting in Workent...
Tue, 10 Jun, 2025 at 8:20 PM
Microsoft Power Flow azure monitoring
Did somebody already tried to implement monitoring via PRTG towards the power flow apps on the microsoft azure platform? Microsoft is shifting more and more to this platform to do automatisation on the Dynamics 365 platform, but i would l...
Tue, 10 Jun, 2025 at 8:20 PM
Microsoft SQL v2 Sensor Issue "The semaphore timeout period has expired"
Hi PRTG, We have a SQL server cluster comprised of 2 servers, with various databases instances on. - Microsoft Server 2016 - SSMS v 17.9.1 - SQL server v 13.0.5865.1 We are trying to add a Microsoft SQL v2 sensor to monitor a specif...
Tue, 10 Jun, 2025 at 8:20 PM
Probe Device sensors and WMI sensors are in Gray
Hi PRTG, We have experienced an issue today where our PRTG server clock was mistakenly changed. We’ve noticed that when we changed the clock for about to hours, the probe health device was disconnected and has a 400% delay interval. We re...
Tue, 10 Jun, 2025 at 8:20 PM
Use prtg map in zabbix view
When I was try to add PRTG map to my view in zabbix using the url widget, preview load stuck on "loadpinner" Loading ... and map won't load. Article Comments
Tue, 10 Jun, 2025 at 8:20 PM
sensors for Pure Storage & Infinidat storage
Please let me know if there are any sensors available for Pure Storage & Infinidat Storage Article Comments Hello, You can find all available sensors here. I'm afraid there are no native sensors specifically for Pure St...
Tue, 10 Jun, 2025 at 8:20 PM
sending notifications with google SMTP
currently. im using google SMTP to send my sensor notifications to my email but as of may 30th, there disabling there less-secure feature and will require now to use Google's OAuth2 using the google sign-in button is that button or so...
Tue, 10 Jun, 2025 at 8:20 PM
Premade Sensors for HPE Primera Storages
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User story As a PRTG user, I want to be able to monitor HPE primera stora...
Tue, 10 Jun, 2025 at 8:20 PM
System Health CPU - Cisco - OID needed
Hello guys, does someone know the used OID from the MIB (CISCO-PROCESS-MIB) for the System Health CPU? (Source 1) Cisco devices have different OIDs for the CPU usage reporting and collecting and averaging over a certain period (5 sec, 1...
Tue, 10 Jun, 2025 at 8:20 PM
How to get probe status with API ?
Hello, I'm trying to extract probes status by API call /api/table.json?content=probes&columns=objid,status&filter_parentid=0 But the result always showing that the probes are all up even if i'm sure i have 2 probes disco...
Tue, 10 Jun, 2025 at 8:20 PM
ubuntu uptime sensor
after some tweaking i got this to work. requirement to install putty/plink script: --- @echo off set SERVER=%1 set USERNAME=%2 set PASSWORD=%3 plink %USERNAME%@%SERVER% -pw "%PASSWORD%" -batch echo $(($(awk -F . '{print $...
Tue, 10 Jun, 2025 at 8:20 PM
SQL Server Locks Manager Error after PRTG upgrade
I have just upgraded PRTG to version 22.1.75.1594. After the restart I am getting an error on probe Sensor SQL Server (MSSQLSERVER) Locks Manager. The error is: "Microsoft Windows Server 2016 Standard" does not support LockReque...
Tue, 10 Jun, 2025 at 8:20 PM
User Permission Monitoring
We have a service account that is being used for DFS and the account needs to have certain permissions applied to it. We've noticed that if the DFS server is rebooted then the service account loses the permissions it needs for one of ou...
Tue, 10 Jun, 2025 at 8:20 PM
Tool/Script to allow technicians to pause alarms for max 24h
Hi. We have several colleagues that work after hours that does not have access to pause alarms from the interface. Is one of these possible?: 1. Create a group in PRTG that allows members to pause alarms for MAX 24h? 2. A tool/script...
Tue, 10 Jun, 2025 at 8:20 PM
PRTG displays wrong state SSH Script
I'm using a custom SSH script to retrieve the state of a service on a Ubuntu server. I added test123 to the array to check if I receive a down state on my channel. But PRTG displays all services are running, even test123. What am I mis...
Tue, 10 Jun, 2025 at 8:20 PM
Inherited Limits for Sensor Channels possible?
Hello, i have many Sensors where i have to set the same Limits (i.e Error above 90% for example) for the Sensor channels. Is there a way to let channels inherit the Limits or do i have to add the limits manually for each sensor channel? ...
Tue, 10 Jun, 2025 at 8:20 PM
SNMP DELL Hardware Sensor | Error: No such object (SNMP error # 222)
Hello, I am having some trouble configuring the SNMP DELL Hardware Sensor for my machine. I have a Dell PowerEdge T440 and would like to use the sensor to monitor hardware-specific counters. What I did so far: installed the OMSA-Pac...
Tue, 10 Jun, 2025 at 8:20 PM
PRTG connector to ServiceNow
I have successfully connected PRTG to ServiceNow Event Management and can see the events. I am not getting are the fields I want from PRTG. Do you have any documentation that you can provide me on pulling additional fields into ServiceN...
Tue, 10 Jun, 2025 at 8:20 PM
Simple way to create mail notifications for thousand of sensors
Hello, I can't really make sense of the documentation, so I'll try this way: My problem: I want to set up email notifications. There are several hundred devices with several thousand sensors. In general, no user has access to all ...
Tue, 10 Jun, 2025 at 8:20 PM
Feature-Request: notification Placeholder for Priority as numerical value
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User story As a PRTG user, I want to display the number of stars (priorit...
Tue, 10 Jun, 2025 at 8:20 PM
Switchport Capacity Planning
This could potentially be a new feature request, and that is a way to monitor switch port capacity on a switch? eg: You have a 48 port switch with all ports patched, but how do you know what ports could be re-purposed. I had thought of ...
Tue, 10 Jun, 2025 at 8:20 PM
How can I monitor a Xerox-Printer at a fiery Print server?
How can i get the information about the cartridge toner levels of a versand4100 working at a fiery print server? Article Comments Hi, The Fiery EX and EX-P 4100 servers for the Xerox Versant 4100 series Press both support SNMP...
Tue, 10 Jun, 2025 at 8:19 PM
Template Check for HTTP(s)
Hello Paesslerists... I have a question... I'm creating a template to check a web server... Which you can do with: <check id="https443.prtg" meta="http" requires="ping"> <metadata&g...
Tue, 10 Jun, 2025 at 8:19 PM
JMX probe connectivity issue
Facing issue with JMX probe. Getting below error. Error ------- /opt/jmx/logs/wrapper.log INFO | jvm 1 | 2022/01/31 12:35:20 | Connection/SSL Problem; Failed to retrieve RMIServer stub: javax.naming.CommunicationException [Root ex...
Tue, 10 Jun, 2025 at 8:19 PM
Support for 64Bit Custom Sensor Value Lookup
User story As a PRTG user, I want to use Value Look Lookup / Bitfields with 64 Bit. Details of user story Bitfields in Custom Channels today only support 32 Bits. So a Bitfield with 64 Bit Integer value can't be displayed correctl...
Tue, 10 Jun, 2025 at 8:19 PM
Power channel in VMware Host Performance (SOAP) sensor is shown incorrectly in UI
Prtg Version: 21.3.71.1416+ The channel is wrongly configured as watt unit does not exist (See: https://www.paessler.com/manuals/prtg/custom_sensors#advanced_elements) <result> <channel>Power</channel> <...
Tue, 10 Jun, 2025 at 8:19 PM
Windows Monitoring flow protocols or packet sniffer
Hello, I would like to ask if it is possible to activate flow protocols on Windows and be able to monitor web flows. Otherwise, why can't we use the Packet sniffer for windows? Thanks in advance. Article Comments Hello t...
Tue, 10 Jun, 2025 at 8:19 PM
Changing the monitoring method in PRTG
Hey folks, So we just did a hardening exercise using the CIS standards WIN 2019, which disables PING (ICMP) responses. THis now seems to have affected the monitoring of the systems, as now they show that the PING responses are not being ...
Tue, 10 Jun, 2025 at 8:19 PM
New Map Object not showing "Paused" status
Hello all, I did create an new map object by copying the file "An Icon A9.hml" to "An Icon A9_noPaused.htm". I did edit the file as follows: Changed the 1st line from: <!--Status Icons: Name and status (sizea...
Tue, 10 Jun, 2025 at 8:19 PM
Create powershell script for sensor
Hello, please i need to create a simple powershell script for check the last modified time of a folder, then if is upper 24 ours get an alert, and if is under 24 ours it's ok. I can get the last time but i don't know how to get the ...
Tue, 10 Jun, 2025 at 8:19 PM
Is it possible to monitor Active Directory User Account Status?
I want to use a sensor to tell me when users in AD are locked out or disabled. Is there some way to do this using PRTG? Article Comments This article applies to PRTG Network Monitor 13 or later Search AD-Account Custom Sensor ...
Tue, 10 Jun, 2025 at 8:19 PM
Change notification emails
Currently the email for when any device comes back online is: Probe Device Down ended (now: Up) (Downtime: 7 m 55 s) Which is confusing to say the least. How can I change it to just say Probe Device Up (Downtime: 7 m 55 s) for al...
Tue, 10 Jun, 2025 at 8:19 PM
Palo Alto SNMP HA sensor showing wrong lookup
I have two Palo Alto firewalls setup in an Active\Passive configuration. I have added the OID codes to monitor the HA on both firewalls. (1.3.6.1.4.1.25461.2.1.2.1.11.0 and 1.3.6.1.4.1.25461.2.1.2.1.12.0) The current active firewall has ...
Tue, 10 Jun, 2025 at 8:19 PM
BGP monitoring
Hi All, Do any of you monitoring the BGP status successfully using PRTG ? I run BGP on cisco routers, switches, and Nexus as well. I have integrated the PRTG with Servicenow for incident creation as well. I couldn't deploy BGP sen...
Tue, 10 Jun, 2025 at 8:19 PM
Errors and warnings using regular expression
Hi, So I am trying to configure some monitoring for a device that uses dBm as its measurement. So far I have added extended processing to pull the value from the "device message" and make it its own value using the regular expr...
Tue, 10 Jun, 2025 at 8:19 PM
The host's WMI system is returning invalid data: in class Win32_LogicalDisk
Hi, I have this error on a 'Disk Free' sensor, Target Dell laptop windows 7. The error specifies q: drive, but I dont have a q: drive? I ran the WMI tester and query which accesses my c: drive fine. The query used and results a...
Tue, 10 Jun, 2025 at 8:19 PM
Ping error: ICMP error # 11010
Hello, I'm having an issue where I cannot get my Azure server to be seen in PRTG. I can ping both devices to each other via command line and both complete a trace route without any issues. They can see each other both by IP address an...
Tue, 10 Jun, 2025 at 8:19 PM
summarize sensors
Hi, we want to monitor our 90 access points, but we don't need to see everyone on the board. So we would like to know, if it's possible to put all 90 AP's in one displayed device? All we want to be informed of, is, if the AP&...
Tue, 10 Jun, 2025 at 8:19 PM
Sensor "Powershell Windows Update Status" from different Subnet
Hi We have a segmented network in which (for example) all "voice" related devices have a separate network. For example: All servers (inlcuding PRTG) and stuff have 10.10.10.x All "voice" servers and stuff have 1...
Tue, 10 Jun, 2025 at 8:19 PM
Can't poll Fortigate with SNMP.
Hi I´m new to using PRTG. I have a FortiGate 100F that I can't poll with SNMP in PRTG. This is the first and only device that we have tried to poll with SNMP in our PRTG system. I can ping the Fortigate from PRTG, and when I run Pae...
Tue, 10 Jun, 2025 at 8:19 PM
How can I hide the “Activate New UI And New API (Alpha)” banner in PRTG?
What is the "Activate New UI And New API (Alpha)" banner in the setup settings of the PRTG web interface and how can I hide it? Article Comments This article applies as of PRTG 22.2.76 How to hide the “Activate New...
Tue, 10 Jun, 2025 at 8:19 PM
Adjusting Result Handling storage log file rotation filesize / entries
Regarding the debug logs that are enabled via Result Handling / Store result, and then stored in : C:\ProgramData\Paessler\PRTG Network Monitor\Logs\sensors I notice that the files being outputted appear to be automatically rotated, suc...
Tue, 10 Jun, 2025 at 8:19 PM
How set notification of channel (modbus) with value (On/Off)?
How set notification of channel (modbus) with value (On/Off)? now, i've configured notification template by http to send notification by telegram apps. Article Comments Hello, Does your Modbus sensor already go into Down s...
Tue, 10 Jun, 2025 at 8:19 PM
spiceworks.com HTTP Full Web Page sensor
Hi folks, I have an HTTP Full Web Page sensor configured to look at https://on.spiceworks.com. I have also tried https://accounts.spiceworks.com/. If I use either the Chromium or Internet Explorer browser engine the sensor reports the pag...
Tue, 10 Jun, 2025 at 8:19 PM
Windows scheduled task monitoring
Hello, I'm looking for a way to monitor the state of a given Windows Scheduled Task. There used to be a sensor that is now deprecated since version 16.x. The recommended sensor to replace it is also old (2016) and the manual seem...
Tue, 10 Jun, 2025 at 8:19 PM
PRTG Notification
How cloud we find out where the alert Notification configured a P1 Critical SMPT alert? Few asset threshold configure a critical but unbale to fine the template where it was configured? Article Comments Hello there, You may c...
Tue, 10 Jun, 2025 at 8:19 PM
SNMP timeouts?
Hi all, I'm currently working on getting our PRTG instance to report on Meraki devices via API, but at this time PRTG only works with numbers, not text fields. As such, I'm trying to at least get SNMP setup. I have access to two...
Tue, 10 Jun, 2025 at 8:19 PM
PRTG Notification to Cell Phone
Hello, I used to have notifications working so it would send me an email (xxx-xxx-xxxx@vtext.com) to my cell phone so it would appear in iMessage, it used to work but recently it's stopped working. When I go into notifications>rela...
Tue, 10 Jun, 2025 at 8:18 PM
Nested Security Group Awareness
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User Story We are in the process of restructuring our security so that it...
Tue, 10 Jun, 2025 at 8:18 PM
User Groups - Active Directory
Q1) Created user group and linked to AD. I get no errors, I can login with the credentials of the AD user. However, no matter what I do I see nothing when I log in. No groups , devices, sensors. I have setup the "Access Rights" on...
Tue, 10 Jun, 2025 at 8:18 PM
Sangfor HCI Monitoring
Team, can we monitor Sangfor HCI 6.3 with PRTG? Any guidelines how we can monitor Sangfor HCI with prtg. Thank you Article Comments Hi Umair, Thanks for your KB post. We do not have a native sensor for this device applicat...
Tue, 10 Jun, 2025 at 8:18 PM
map graph with more sensors (channels) included
Hello, is there a possibility to include two or more different sensors (channels) in a one map graph? Article Comments Hello Michel, I think that the best way would be to use Sensor Factory Sensor. This will merge different g...
Tue, 10 Jun, 2025 at 8:18 PM
PRTG API - How to know a which value are waiting by PRTG Server/possible for an propert's object
Hello there, I'm using PRTGApi from lordmilko to manage a bulk sensors creation. I'm trying to automatically configure a new HTTP advanced sensor with a sentence verification into the web page. I use this PS command : $HttpSe...
Tue, 10 Jun, 2025 at 8:18 PM
I need help to monitor a database in oracle through the sensr of
I´m jr, I know little about this tool, but I need to monitor a database Article Comments Hello, I would recommend that you take a look at our Getting started page for first steps in PRTG. Kind regards, Sasa Ignjatovic, ...
Tue, 10 Jun, 2025 at 8:18 PM
Veeam Backup Job Status Advanced
After Update to Version 22.1.74.1869+ the Veeam Sensor shows following Error if Veeam creates a synthetic full backup. The following reverse lookup value is invalid: Postprocessing. Valid reverse lookup values are: Idle, NeverStarted, Pau...
Tue, 10 Jun, 2025 at 8:18 PM
PRTG Core server service not auto running after recalculate
Hi Team, We have server PRTG running wind server 2016, running version 21.4.73.1656+. I want to ask why after recalculate service server PRTG Core not running auto so we must starting manual. Before upgrading we don't have the problem ...
Tue, 10 Jun, 2025 at 8:18 PM
WSUS Statistics sensor stays in error state
I just added the WSUS Statistics sensor, and it starts and stays in an error state, stating "Unable to connect to remote server." I have tried adding this sensor both on the WSUS server itself, and the local probe (installed the W...
Tue, 10 Jun, 2025 at 8:18 PM
How to monitor Multiple Windows Services
Hi all, Need assistance in setting up monitoring for Multiple Services across multiple Servers dealing with One Application. Reason for asking is because I have 3 Servers (and more for other Apps) that comprise an Application: Server ...
Tue, 10 Jun, 2025 at 8:18 PM
Rule to email ping ms
Greetings How can I set a rule to email me if a ping takes longer than for example 100ms to return? Thanks Article Comments Hello Dear customer, You can set up and enable the sensor limits in PRTG for the Ping sensor by follo...
Tue, 10 Jun, 2025 at 8:18 PM
Child probes API call
What API call would I use to list warning and information events an child probes in JSON format? Can I include specific specific child probes or its has to be all? Article Comments Hi there, Following API call should give you ...
Tue, 10 Jun, 2025 at 8:18 PM
[OPEN] Native sensor for Kaspersky Server Products
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User Story As a PRTG Admin I would like to use a native Kaspersky sensor ...
Tue, 10 Jun, 2025 at 8:18 PM
Conditional Formatting or Multi-sensor notification triggers, is it possible?
I'm trying to setup a threshold trigger for an uptime channel on a device. Easy enough to do. Beyond that, I want to eliminate a redundant notification trigger that will always happen when a manual process occurs as a result of that not...
Tue, 10 Jun, 2025 at 8:18 PM
Workaround for API call text field to number field?
Hi all, I'm trying to use API to monitor our Meraki estate, but from what I can see, using the REST Custom v2 sensor, we can only return number based results. I'm wanting to monitor a text field that responds with either "onlin...
Tue, 10 Jun, 2025 at 8:18 PM
Netflow v9 sensor not showing any data
Hi there, I recently tried to setup a Netflow v9 sensor for the first time, but can´t seem to get it to display anything. With Netflow tester I can confim that data is being received and can be decoded by the PRTG server, but nothing get...
Tue, 10 Jun, 2025 at 8:18 PM
Monitor only uplink interfaces on a Cisco switch
Hi Community, We would like to have a custom traffic sensor which find all our switchport interfaces with the description 'Uplink' and which will be added to the monitored switch via template. If we use the already defined traff...
Tue, 10 Jun, 2025 at 8:18 PM
Windows account locked monitoring
Hallo liebes Support Team, gibt es denn eine Möglichkeit User's welches gesperrt wurden, über PRTG zu überprüfen? bzw. eine Nachricht zu erhalten, falls einer der User in der ADS gesperrt wurde? Ich bedanke mich recht herzlich für ...
Tue, 10 Jun, 2025 at 8:18 PM
Windows Update WinRM cannot process the request
Hi there, I am getting the following error while using the windows update status sensor. "Connecting to remote server veeam.dempo.local failed with the following error message : WinRM cannot process the request. The following error ...
Tue, 10 Jun, 2025 at 8:18 PM
Rest Sensor API create dynamic channel names without default channel discovery
Hello, i have following xml output to monitor: <xyz> <a>1</a> <b>1</b> <c>1</c> <d>1</d> [...] </xyz> so there are many channels. I use the Rest Custom Sensor. If i select ...
Tue, 10 Jun, 2025 at 8:18 PM
Ticketing tool Integration option in PRTG
Hi, I am looking for any option to integrate my ticketing tool with PRTG? Any document/link should be helpful. Thanks Article Comments Hello Sanoj, Can you tell us which ticketing tool are you trying to integrate into PR...
Tue, 10 Jun, 2025 at 8:18 PM
PRTG Core Server on Windows 11 ARM Platform
Is the PRTG Core Server on Windows 11 ARM Platforms supported? Install was successful, but I was unable starting the service. Article Comments Hello there, Thanks for the KB post. I am afraid PRTG doesn't support the inst...
Tue, 10 Jun, 2025 at 8:18 PM
PRTG Web Server - Use HTTP Keep-Alive by Default
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User story As a PRTG user, I want the PRTG Web Server to reuse existing c...
Tue, 10 Jun, 2025 at 8:18 PM