kb.paessler.com

Welcome to the Paessler Knowledge Base Archive. Here, you will find articles from kb.paessler.com.Please note that this is a mere import of all questions and the corresponding replies into a new platform. The important articles were transfered manually - articles in this folder were imported automatically. We tried to keep links working, but some may fail. If you find some, please let us know. Please bear in mind that articles in this folder may contain old / outdated data.

Adding WMI Volume with PRTG API Powershell
We want to add wmi volumes with the prtg api powershell. The command should be something like $params = new-sensorparameters -rawtype wmivolume -target Get-Device "XXXXXXXX" | Add-Sensor $params But then you need to add the v...
Tue, 10 Jun, 2025 at 3:05 PM
Powershell script not returning value
Greetings! I've created a powershell script to return a digit value: $Process = get-wmiobject MSBTS_ServiceInstance -namespace 'root\MicrosoftBizTalkServer' -filter '(ServiceStatus = 32)' | measure-object write-host ...
Tue, 10 Jun, 2025 at 3:05 PM
Add a ProgressBar in Maps
Hello, I want to share my work for an horizontal progress bar. Known restrictions (for the moment) : - Value must be a 0/100 range because I don't know how to get the maximum value - Object height is hard coded. I wasn't able to mat...
Tue, 10 Jun, 2025 at 3:05 PM
SMNP sensor always in error
Hi, I'm trying to monitor a trunk status on avaya IPO pbx. I'm using a snmp custom string sensor looking for a value string on a specific OID I've the specific error but it don't turn green when the error is resolved I nee...
Tue, 10 Jun, 2025 at 3:05 PM
Y-axis parameter creation request when creating a graph with API
User story When calling a graph with an API command I want you to create a parameter that allows you to change the scale of the Y-axis of the graph. Acceptance criteria When calling a graph with an API command I want you to create a ...
Tue, 10 Jun, 2025 at 3:05 PM
PRTG Logfiles
I have a 1TB of space for my logs, and even with shortening the length of time held, the space is still filling and is currently down to 2% left. How best to free up some space? Article Comments Hello, Thank you for your messa...
Tue, 10 Jun, 2025 at 3:05 PM
Can the device name of a sensor be listed in a library when using tags?
When using TAGs to list sensors in a library (for example all PING sensors), there is no way to know which sensor is from which device without hovering above it. Can the device name be displayed next to the sensor name? Because we cannot ...
Tue, 10 Jun, 2025 at 3:05 PM
How can I monitor PtP tunnels in Watchguard
I need to monitor a group of tunnels that I have against some providers. The tunnels are established by a Watchguard M370 firewall, I can't specifically find a sensor and I already tried the MIBs that the website of this provider tells ...
Tue, 10 Jun, 2025 at 3:05 PM
Report of No-Alaram Sensors
Dear Support Team, Hello, Is there any way to find out the status of "Connection Status Handling" of all sensors? I want to know for example how many sensors are in "ignore all disconnected states" or in "show al...
Tue, 10 Jun, 2025 at 3:05 PM
Updating PRTG Core and Remote Probe
Hello, We have one PRTG core physical server and about 5 Remote Probe Virtual Server, I'll be updating the core to the latest version and it should push the updates to remote probe servers, my questions is: Do I have to pause or put...
Tue, 10 Jun, 2025 at 3:05 PM
What happens if the service overloads?
Dear Support Team, Hello You mentioned before that there is not a certain number for sensor counts in XL licenses and that it's related to a lot of things such as sensor types, intervals, APIs, reports, maps, dashboards, number of use...
Tue, 10 Jun, 2025 at 3:05 PM
Custom EXE/script sensor
Hello, I have a Custom EXE/script sensor which should check zen.spamhaus.org if my ip has been blocked but I get alert emails where the IP is always 127.0.0.2 which is not the same IP which I put in the parameters. Is my Sensor not conf...
Tue, 10 Jun, 2025 at 3:05 PM
why is the http sensor reporting dead time connections?
I am using an http sensor to monitor my web application ... but for some time, I have observed dead connection times while I normally access my application .. what could be the cause? here is the overview of my http sensor: Failed to es...
Tue, 10 Jun, 2025 at 3:05 PM
PowerShell 7
I would like to use PowerShell 7.XX instaed of PowerShell 5.XX Is there anyway that i can force PRTG "PwerShellScriptRunner" to use PS 7 ? I have already treid the following: - I have installed PS 7 x86 and insterede the path ...
Tue, 10 Jun, 2025 at 3:05 PM
How can I monitor packet loss on two different internet links?
hello to the whole community I am looking to perform a packet loss monitoring to the internet by two totally different providers. I have the possibility to connect my server where the PRTG is to both links since I have 2 NICs that allow m...
Tue, 10 Jun, 2025 at 3:05 PM
Log for Changing on TCP Port for Web Server
Dear Support Team, Hello Is there any log that i can find out who has changed the TCP port for web server from http to https? Thanks a lot Article Comments Hello, If it was changed within the webinterface, it's logged ...
Tue, 10 Jun, 2025 at 3:05 PM
Compile Historic Data for Multiple sensors of the same type
Would be extremely helpful to compile historic data of the same sensor type into one csv. Currently this needs to be done by exporting historic data sensor by sensor and manually compiling the data into one Excel sheet. Article Com...
Tue, 10 Jun, 2025 at 3:05 PM
Geo Map not loading
Hi, I've just activated the Geo Maps feature and set it to "default" (also tried "Here" Maps setting). The core server can access all Here-Maps API URLs as described in your KB. But the map still isn't loading, i...
Tue, 10 Jun, 2025 at 3:05 PM
How can I clear the message of VMWARE HOST HARDWARE STATUS SENSOR?
I'm using a VMWARE HOST HARDWARE STATUS SENSOR. As soon as this sensor was created, it was displayed in a Warning status. Even though Limits option of all the channel are set to 'Disable limits', they've been still displa...
Tue, 10 Jun, 2025 at 3:05 PM
New Alerts on Service Restarts
Dear Support Team, Hello Suppose I currently have 200 down sensors in the PRTG. The downtime of these is 100 days. When the service restarts (sometimes manually, sometimes due to system overload or other problems), some of them are shown ...
Tue, 10 Jun, 2025 at 3:05 PM
PRTG Windows Updates sensor with servers NOT in domain
Hi, I have been trying to get the windows updates sensor working for windows servers. We are hosting several windows machines for customers that are NOT part of a domain. Our PRTG server can connect to all those servers through a managemen...
Tue, 10 Jun, 2025 at 3:05 PM
Custom report
Is there a way to create a custom report which will export which sensors are on specific servers selected for the report? Article Comments Hello, Thank you for your message. Regarding what you would like to achieve, I invite...
Tue, 10 Jun, 2025 at 3:05 PM
SNMP custom sensor for AudioCodes
Hello, We currently have a trial license for PRTG; we are in process of evaluating (we currently have a trial license). We are trying to add a custom sensor for Audiocodes sbc on PRTG. Initially we attempted to use the entire oidlib file...
Tue, 10 Jun, 2025 at 3:05 PM
Monitoreo de UPS Gamatronic ?
Buenas nosotros contamos con 2 dispocitivos ups marca gamatronic, la misma no se puede monitorear con el sensor de ups estandar, ya que el archivo mib es bastante diferente, como puedo hacer para que me ayuden con un sensor para ups gamatro...
Tue, 10 Jun, 2025 at 3:05 PM
Cisco Device Template including Down Ports on AutoDiscovery
Hey all, We are looking into automating device creation and are encountering some Template issues... I have created a device ( Cisco Switch ) and we manually created snmp traffic sensors. Then we can select all interfaces Gi1/1 -> Gi...
Tue, 10 Jun, 2025 at 3:05 PM
Dependency of two performance counters
Hi! We configured two custom performance counters for a dedicated software to monitore on the one hand the amount of licensed users and on the other hand the amount of logged in users (the license model is concurrent). So it is possible...
Tue, 10 Jun, 2025 at 3:05 PM
Does the Port Sensor still exist?
Hi I'm trying to see if I can monitor a port but I don't see a "Port Sensor" anymore when I try and search it up on the available sensors? Was this renamed? Article Comments Hi there, the Port Sensor is still...
Tue, 10 Jun, 2025 at 3:05 PM
Sensor for external DNS resolution
I was wondering if there was a Sensor or a script, I could use to test if a FQDn resolves to a specific IP over an External defined DNS, so if it doesn't resolve to that IP anymore it's gonna give me a warning. Example: FQDN: pb...
Tue, 10 Jun, 2025 at 3:05 PM
How to read the graph
Hi All, I'm New user to PRTG, evaluating the product to see if it can help us to find bandwidth on our WAN Links Looking at the SNMP Traffic 64bit data coming from our Fortigate, how to read these graph If someone can point me to some ...
Tue, 10 Jun, 2025 at 3:04 PM
History Report of Email Notification to IT Servers Admin team
We are using PRTG to monitor our servers and I have received a request today for exporting email notifications sent by to export email notifications sent by PRTG to our IT Admin team from specific group of servers from a year back to today....
Tue, 10 Jun, 2025 at 3:04 PM
PRTG Administration Tool
Hello, We noticed that in Start menu on our Windows server the "PRTG Administration Tool" icon is missing. It seems that our AV tool has deleted the .exe file, so now we can't get/start PRTG Administration Tool. Is there a...
Tue, 10 Jun, 2025 at 3:04 PM
PRTG Ad Sync / Downtimes
Hello guys I am in the process of automating the PRTG alerting / maintenance window. We have created 23 groups as timeslots on our Active Directory for each day. These are called "Monday 00" for Monday 00:00; "Monday 02&quo...
Tue, 10 Jun, 2025 at 3:04 PM
Is there a way to connect PRTG to a LoRa-backend?
Hi, I'm trying to setup a LoRa-network for my thesis and I'm also trying to include PRTG. Is there a way to connect PRTG to a LoRa-backend or a way to input and convert payloads from the LoRa-sensors? Regards, Pieter Hap ...
Tue, 10 Jun, 2025 at 3:04 PM
Is there a way to send PRTG syslog message to SMS?
Customers want to be able to send messages in Syslog Receiver to SMS messages. Is there a way to send PRTG syslog message to SMS? We are hoping to add this feature. Article Comments Hello Dorothea, Thank you for your message...
Tue, 10 Jun, 2025 at 3:04 PM
SPN issues with LastWindowsUpdateSensor
Hello everybody, On some of my servers (with SQL Server and/or Business Object installed on it), I'm unable to use the "LastWindowsUpdateSensor". PSRemoting is enabled, I checked the SPNs and created the "5985" S...
Tue, 10 Jun, 2025 at 3:04 PM
Native sensors for Lenovo
Native sensors for Lenovo systems (server, switches) would be helpful since these devices are often used. Article Comments Hello Melanie. Thank you for reaching us. We are constantly looking to improve PRTG in order to meet o...
Tue, 10 Jun, 2025 at 3:04 PM
Is it possible export every notification setups through api with PRTG?
Is it possible export every notification setups through api with PRTG? With csv. for example. And we will have data as list. Like what we've mentioned above, we'd really like to know if it is possible. Our customer is really appr...
Tue, 10 Jun, 2025 at 3:04 PM
SNMP get-next request
I have a question about possibiility of generating SNMP get-next request by SNMP Custom Sensor. I'm monitoring HP P2000 G3 disk arrays and there is for example "unit status" parameter, which shows status of the device. I'v...
Tue, 10 Jun, 2025 at 3:04 PM
How to use Get-Next in PRTG
Hello I need to monitoring the Cisco Unity, the OID used is 1.3.6.1.4.1.9.9.385.1.2.1 - ciscoUnityServerState, with another monitoring tool it is possible. Use get-Net: disabled Aessler SNMP tester - 20.2.4 Device name: SOUMIMOPRO1 In...
Tue, 10 Jun, 2025 at 3:04 PM
How to check current Auto-Discovery setups through api?
Also can we export the Auto-Discovery data through api? Thank you Article Comments Hello Dorothea, Regarding the auto-discovery settings, I'm afraid that is it necessary to execute a call for each A-D setting of an object,...
Tue, 10 Jun, 2025 at 3:04 PM
Trying to read out Cisco IOS version and hardware model fails
I'm trying to read out Cisco IOS version and hardware model but it's failing also after upgrading PRTG network monitor to the latest version 14.2.10.2114+ I'm using the snmp custom sensor and OID value 1.3.6.1.2.1.1.1.0 The ...
Tue, 10 Jun, 2025 at 3:04 PM
Symantec Endpoint Security Sensor
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User Story As a PRTG User, I want to monitor the update status of Symante...
Tue, 10 Jun, 2025 at 3:04 PM
WMI sensors stop working
WMI sensors stop working. nothing has changed on network, with service account being used, or on the server where the WMI sensors WERE working. At random time, PRTG starts puking up "Connection could not be established (code: PE015)&...
Tue, 10 Jun, 2025 at 3:04 PM
Enhancing the http API to work with Key's in addition to login credentials
We need to monitor a web API for a client of ours. To be able to connect to the API, a key is provided. In this case, we are requesting a feature enhancement for the http API for this purpose. Hoping to hear your response soon. Thank...
Tue, 10 Jun, 2025 at 3:04 PM
Search String in Event Log (Windows API) Sensor
I try to filter a String in the Event Message. The Filter includes 2 tab-stops (EventID: 4624, String in the Event Message: Logon Type: 3). I enter the string step by step. After entering %Logon% - I have results, but not the rights. Af...
Tue, 10 Jun, 2025 at 3:04 PM
can i monitor html div id?
hi i want to monitor a html div id. is there any way to do that? example: <div id="AP_Container"> thanks, Article Comments Hello, Thank you for your message. Regarding what you want to do, you can use...
Tue, 10 Jun, 2025 at 3:04 PM
Port Down/Disconnected Alert
I am trying to generate alerts for ports down/disconnected on a Fortigate Firewall. All my SNMP sensors are working and I can initiate a down state on the port that then reflects in PRTG. What I need to know is where is the global setting t...
Tue, 10 Jun, 2025 at 3:04 PM
custom EXE/XML Sensor with Meta-Scan
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User story It would be nice if custom sensors could be easily added with ...
Tue, 10 Jun, 2025 at 3:04 PM
Read-only filesystem on Linux
We've had problems in the past with Linux systems which have caused the systems file systems to go to read-only mode. I want to monitor and send an alarm when this happens again but can't find any sensor for PRTG that supports this....
Tue, 10 Jun, 2025 at 3:04 PM
Exchange 2010 Performance Counter error
Hello, I have a problem with this sensor : MSExchange Store Interface: RPC Latency average (msec) _Total When I open the performance counter on the server, there is no issue, I have this metric But PRTG is telling me : "The dat...
Tue, 10 Jun, 2025 at 3:04 PM
Netflow logs
Hi, How can i export source and destination ip from Top Talkers/Top Connections ? In wich directory is saved daily logs? Thank you Article Comments Hi there, You can enable the option "Stream Data Handling" to ...
Tue, 10 Jun, 2025 at 3:04 PM
Cisco ios 15 Syslog msgs
I have PRTG manager in my company. On every cisco device with ios 12 when i add syslog sensor everything is ok. On cisco devices with ios 15 when I add sensor for syslog said ok but i dont have any msgs record on the prtg. Any thoughts? ...
Tue, 10 Jun, 2025 at 3:04 PM
API Historicdata json id and channelid possible?
Hello, I have 1 sensor with 30 channels. I want to have a historicdata in json for 1 specific channel of this 30 channels. Here the closest I get so far: http://xyz-prt/api/historicdata.json?id=2490&channelid=6&avg=0&sdat...
Tue, 10 Jun, 2025 at 3:04 PM
Is there any way to bulk rename sensors using windows powershell?
Is there any way to bulk rename sensors using windows powershell or cmd? Article Comments Hello, Thank you for your message. To rename many sensors in PRTG, you can use the following API call : /api/rename.htm?id=ObjectID&...
Tue, 10 Jun, 2025 at 3:04 PM
Docker swarm stack monitoring
Hi We have a docker swarm consisting of serveral nodes and need to monitor a stack (several services) which can be on any of the docker swarm nodes. Using the REST Custom sensor as suggested [here](https://helpdesk.paessler.com/en/suppo...
Tue, 10 Jun, 2025 at 3:04 PM
In a VM - PRTG can't start
Hii!! So, in a VM of Azure, in the "Internet protocol version 4 (TCP/IPv4) Properties" I change the checkbox of "Use the following DNS server addresses" TO "Obtain DNS server address automatically" and then I s...
Tue, 10 Jun, 2025 at 3:04 PM
Mail custom text format for notification on snmp trap reception
I use custom text mail format in the notification with only %trapmessages. It worked fine and the format was the following: Bindings: SNMPv2-MIB::snmpTrapOID.0 = SNMPv2-SMI::enterprises.27894.9.1.2.2 SNMPv2-SMI::enterprises.27894.9.1.2.3 ...
Tue, 10 Jun, 2025 at 3:04 PM
Specific Privilage for User Group
Dear Support Team Hello Is there any way to have a group with just "pause/resume" privilege? I want the members of that group not to be able to delete or create any group or device or sensor and only be able to pause or resume ...
Tue, 10 Jun, 2025 at 3:04 PM
Notification when value does not change
Hi, I've a custom script sensor that fetch a variable numeric value provided every 5min by a third part system. If this system "hang" the numeric value will remain constant for a long time. Is there a way to setup the PRT...
Tue, 10 Jun, 2025 at 3:04 PM
Combined summarize sensors bandwidth traffic report
Hi How can I create historic bandwidth / traffic report with Combined summarized sensors? For example for last week. For example I have a switch with 48 interfaces and I have 1 sensor for each sensor. I need a report with some selected s...
Tue, 10 Jun, 2025 at 3:04 PM
Change related background color
Hi, Since the new update (we haven't updated in 6 months) the color scheme have changed. Great but I would love to change the colors but I simply cannot do this. I have read countless of forums but they are all outdated. I want to c...
Tue, 10 Jun, 2025 at 3:04 PM
Map Circle Object with Status Related Background
How can I create monitoring objects in a circle format and status colors to use in creating maps. https://helpdesk.paessler.com/en/support/solutions/articles/25613-how-to-create-a-custom-map-icon Article Comments Hello, T...
Tue, 10 Jun, 2025 at 3:04 PM
Windows WMI free disk space monitored only for free bytes
Hi, I've a lot of server to monitor with different partition name and size. All I want is: - Warning under 5 GB free space in partition - Error under 2 GB - I don't want to manually modify one by one every sensor/channel! Is ...
Tue, 10 Jun, 2025 at 3:04 PM
PRTG MAP Connector Color in function of a specific sensor
Hello, I would like to know if my connector link of a group can be green in function of one sensor (especially the ping sensor because it's the ping sensor who's determinating if the link is up or down) Thanks for your answers. ...
Tue, 10 Jun, 2025 at 3:04 PM
IMAP subject detection
The IMAP probe does not detect mail with the following subject (in french) : "État OK". Below is the log of the probe. Additional information: the logs show that the probe correctly detects the object of other emails Sensor LO...
Tue, 10 Jun, 2025 at 3:04 PM
Colored Maps for Ackknoledge Sensor
Hello All, As i'm looking at (i.e. Traffic Light) Mapobjects he see following in source: <#sensor type="colorclassofstate" id="<@objectid>" var="status"> <#objectproperty type="...
Tue, 10 Jun, 2025 at 3:04 PM
Registry Monitoring Issue
Hi There, I understand that the abiity to monitor registry entries is no longer part of the core PRTG system but it is still possible via EXE/Script and Paessler also provide a PowerShell script (if not officially supported anymore) I ...
Tue, 10 Jun, 2025 at 3:03 PM
How can I monitor my Crypto Coins
Using PRTG I would like to monitor the values of my Crypto Coins. How can this be done? Article Comments This is possible with the new free 'CryptoValueXML' Custom Sensor from PRTG Tools Family. The sensor req...
Tue, 10 Jun, 2025 at 3:03 PM
Bundled Sensor Limits
Hi, Is there a way to set the default limit for the WMI Memory sensors to specific values? IE, the default warns at 30% remaining free. We only want to be alerted at 3% remaining free and have to edit for every server we add. Can we set...
Tue, 10 Jun, 2025 at 3:03 PM
changing colors of map objects
Trying to figure out where I can define/replace some colors. For the traffic light it was pretty easy as the color was defined in hex right in the map object file. I'm now trying to do status donut with dark text. It has an include ...
Tue, 10 Jun, 2025 at 3:03 PM
How create a good PING Sensor
Hello Team, I want create Ping Sensor to monitoring the single Ping lost. With the standard Ping sensor configuration I receive a "down" state only after 5 ping. My scope is to have a grafical view of a CMD Ping command, I'd l...
Tue, 10 Jun, 2025 at 3:03 PM
Can't create user account
Hi, We install a new PRTG (1000 sensors) using our existing config (version17, 1000 sensors). The admin of the new license and old license is different. We need to create a user account in the new PRTG with the same username and password ...
Tue, 10 Jun, 2025 at 3:03 PM
Microsoft 365 Status sensor
Hello, I'm trying to setup the "Microsoft 365 Advanced Status" sensor on my PRTG setup, but I got this error message : The sensor could not connect to the server. Connection failed: ChilkatLog: Connect_Socket: ChilkatVersi...
Tue, 10 Jun, 2025 at 3:03 PM
Customizing the PRTG Web Interface (Sunburst, Gauges, Sensors)
Hi, one of my colleagues is color blind. The default colors of yellow and green look almost exactly the same to him, if not the same. He is unable to "see" or decide which is the green or which is the yellow. Using https://helpdes...
Tue, 10 Jun, 2025 at 3:03 PM
Sensor Factory not working
I have a sensor factory that is meant to add 2 sets of pages printed values to give me the total. Whenever I set the channel it will only show one of the values #1:Black Pages printed ( channel (17555,0) + channel (17553,0) ) A...
Tue, 10 Jun, 2025 at 3:03 PM
i am trying to create oracle sensor sql v2 but actually failed
i am trying to setting Oracle sensor v2 sql but failed with error user/password invalid. i try to change user /password but can't find any filed for it. only service appear. Please advise. Article Comments Hello, You c...
Tue, 10 Jun, 2025 at 3:03 PM
I'm not able to synchronize my LDAP to PRTG
I've set my LDAP and groups correctly following this link: https://meca-monitor.me.local/help/active_directory_integration.htm However, I'm not able to see the status of the sync or even see the new members of the group in my ...
Tue, 10 Jun, 2025 at 3:03 PM
Multible selfsigned and public trustet certificate monitoring
Hello, follow challenge i have to solve. We have on a server 3 certifcates activ, 2 selfsigned and 1 public trusted. the sefsigned has CN & SNI name like "server1.domain.com" & "server2.domain.com" the publ...
Tue, 10 Jun, 2025 at 3:03 PM
Total devices / IP Report
Hi! I need the total devices with its IPs of my PRTG, can you help me? Device Name IP Article Comments Hello Juan, Thank you for your message. To generate a list of your devices with their IP address I invite you to u...
Tue, 10 Jun, 2025 at 3:03 PM
Add an option for individual setting of historical data
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User story I would like to have the possibility, for individual groups, d...
Tue, 10 Jun, 2025 at 3:03 PM
Proxy Auto-Configruation for HTTP sensors
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User story As a PRTG user, I want the ability to have sensors use a proxy ...
Tue, 10 Jun, 2025 at 3:03 PM
PRTG refuses API call
Hello, we have developed an application, that parses and evaluates the REST API XML. Recently, the PRTG server refuses the connection of the PHP server. Where can I enter the IP of the server so that the application work again? PRTG ver...
Tue, 10 Jun, 2025 at 3:03 PM
REST auth token
In order to use IBM flashsytem REST API I need to use username and password to get a token and then use the token for following requests curl -k -X POST -H 'Content-Type:application/json' -H 'X-Auth-Username:prtgapi' -H &#...
Tue, 10 Jun, 2025 at 3:03 PM
How to export syslog messages into files ?
I'm using a syslog sensor. On 'Mesages' tab of the syslog sensor, how do I extract or export the entire contents collected into a file? And only up to 1000 times are displayed on that tab? To check the original raw data of t...
Tue, 10 Jun, 2025 at 3:03 PM
What are the permissions required to install PRTG?
Should PRTG Installer be run only under an administrator account? Which privileges are required when installing with an AD account? Can I run the Installer by changing the default installation path : "C:\Program Files (x86)\PRTG Netw...
Tue, 10 Jun, 2025 at 3:03 PM
How to set purge for syslog sensor
I have an question about a purge option of syslog sensor. I can specify a value in the Sensor settings: 'Syslog Specific' -> 'Purge Messages After'. Does purge work only by this setting? Does this value work independ...
Tue, 10 Jun, 2025 at 3:03 PM
IMAP Monitoring
Hello everybody, I have added an IMAP sensor and can monitor incoming emails from a specific sender with a specific term. But I don't get an email through PRTG when an email comes from the specific sender. I only get warning on web in...
Tue, 10 Jun, 2025 at 3:03 PM
PRTG Cluster - Failover Node Email
I have a PRTG working as Master and Failover. Both the PRTG nodes are operational in 2 separate locations. Both the PRTG have access to Internet, but PRTG nodes(Master and Failover) are not connected through Internet, rather through a dedic...
Tue, 10 Jun, 2025 at 3:03 PM
EXEXML sensor channel question
Hello, I return the following JSON: {"Prtg":{"Text":"There are some problems","Result":[{"Channel":"Cameras Errors","Value":4,"LimitMode":1,"LimitMaxEr...
Tue, 10 Jun, 2025 at 3:03 PM
How can I integrate AlertOps into PRTG?
PRTG can send notifications but it does not track these notifications to make sure that team members who are responsible and on call receive and resolve them in time. Is it therefore possible to integrate AlertOps into PRTG? What steps do I...
Tue, 10 Jun, 2025 at 3:03 PM
How can I integrate Derdack SIGNL4 into PRTG?
In the PRTG apps for iOS and Android, PRTG can show alerts and whether they are acknowledged or not. However, you cannot see your team members who are on call in case you get, for example, a critical alert and you are no expert on the matte...
Tue, 10 Jun, 2025 at 3:03 PM
Powershell class for Custom Sensor Result
Hi all, I've been writing a lot of custom scripts to be used with PRTG in the past years. Most of these were written in Powershell. A few months ago, I started playing with Python scripts in PRTG and I noticed there's a CustomSen...
Tue, 10 Jun, 2025 at 3:03 PM
on my windows PRTG env, how can I monitor "real" linux memory?
I found https://helpdesk.paessler.com/en/support/solutions/articles/9973-how-to-correctly-monitor-linux-real-memory-usage which looks like it would solve my problem if I was running PRTG on a linux box but my PRTG is monitoring from Windo...
Tue, 10 Jun, 2025 at 3:03 PM
Can 'port' sensor check both LISTEN and ESTABLISHED ?
Does port sensor check both TCP status, 'LISTEN' and 'ESTABLISHED'? Is it correct to check OPEN status of the port using the telnet protocol? I am using a port sensor, which checks port 34506. In PRTG, it has error mess...
Tue, 10 Jun, 2025 at 3:03 PM
Bash does not return values on my PRTG script
Hi Forum, I have the below written script that I would like to return values on PRTG, I can successfully display some values, however some don't display because they are not integers I guess. #!/bin/bash app_name="ListenerSer...
Tue, 10 Jun, 2025 at 3:03 PM
Rest API Custom Template using Lookup
Hey guys. I would like help. I have an API where I want to collect the status. Contacting the return is a string, I am using the lookup but it is giving the error: Could no evaluate channel value of Status: expected type string for paramete...
Tue, 10 Jun, 2025 at 3:03 PM
Can we acknowledge repeated syslog warnings
We have our syslog sensors configured to include all severity levels (0-6) and would like to keep it set that way but it creates a lot of warnings and we would like to be able to acknowledge the repeat warnings for a period of time (ex: 1 d...
Tue, 10 Jun, 2025 at 3:03 PM
SNMP issues with QNAP ES1686DC
Good day! I'm trying to configure SNMP for the QNAP Health sensor in PRTG, and though it looks fine on the NAS' side, and in PRTG too, I get the "No such instance, error 223" issue. If I use the SNMP tester I get this...
Tue, 10 Jun, 2025 at 3:03 PM
When will there be support for 64 bit lookup values?
I'd like to see support for 64 bit lookup values implemented. The docs state that SingleInt and Range are restricted to 32-bit (but it does not inform if it's signed or unsigned values. This should be clarified as well, to be honest...
Tue, 10 Jun, 2025 at 3:03 PM
Collect notifications and send them when reactivated only if are still down after resume
Hi, is there a way to send notification when a sensor is reactivated but only if are still down after resume? We don’t need to know if a sensor goes down and than up during the paused time but only if wen reactivated, is still down. Thank...
Tue, 10 Jun, 2025 at 3:03 PM