kb.paessler.com
Welcome to the Paessler Knowledge Base Archive. Here, you will find articles from kb.paessler.com.Please note that this is a mere import of all questions and the corresponding replies into a new platform. The important articles were transfered manually - articles in this folder were imported automatically. We tried to keep links working, but some may fail. If you find some, please let us know. Please bear in mind that articles in this folder may contain old / outdated data.
I need to monitor a site for up time, however every time the URL is hit it creates a unique session key which then becomes part of the url.
Is there a way to account for this in setting up a sensor?
Article Comments
Hello,
I...
Tue, 10 Jun, 2025 at 2:28 PM
I am running PRTG version 12.4.4.3099 on a Windows 2008 R2 server. I have defined a custom NetFlow v9 sensor for data coming from a cisco 2911 router. The sensor works fine overall. I have a number of tcp and udp ports defined, plus icmp...
Tue, 10 Jun, 2025 at 2:28 PM
Hello PRTG Team,
We need very urgent a possibility of Port UP/DOWN Monitoring at normal Switches with snmp.
Is it possible, if yes how can we do it?
Thank you and best Regards
Marc Mestl
Article Comments
Hello,
this is p...
Tue, 10 Jun, 2025 at 2:28 PM
It there any time limitation to do the registration? I bought the version 12 on Nov 2013.
Article Comments
Hi,
may you please elucidate? What registration are you referring to?
Best regards
Feb, 2013 - Permalink
The L...
Tue, 10 Jun, 2025 at 2:28 PM
Hello,
what are the indicators I should use to monitor the performance of Windows Server so I can know when server performance is slow/bad or not?
Thanks,
Customer
Article Comments
Hi,
you might have a look at the availab...
Tue, 10 Jun, 2025 at 2:28 PM
Am looking to purchase but would really like to speak with someone about the PRTG clustering and pro
I have a master and one failover node. It doesn't matter which server I connect to I see a probe for the master but not for the failover node. I attempted to add the probe from the failover as a remote probe to the master. I then set it...
Tue, 10 Jun, 2025 at 2:28 PM
After an autodiscovery of a windows server, a handful of sensors are reporting "wmi - class not specified".
What is this error?
Article Comments
Could you please elucidate? What precise WMI sensors are returning this...
Tue, 10 Jun, 2025 at 2:27 PM
one sensor is checking free disk space on windows 2008r2-server volume c: d: e: and seven other volumes. can i exclude one single volume for example volume g: from being monitored?
Article Comments
Hi,
I'm afraid this is no...
Tue, 10 Jun, 2025 at 2:27 PM
Is there a way to show uptime and not the loading time for specific HTTP sensors on the Maps designer?
Article Comments
Hello,
I'm very much afraid this is not possible. The Uptime/Downtime Values in the "General stat...
Tue, 10 Jun, 2025 at 2:27 PM
I am trying to monitor a switch with SNMP version 3. I correctly entered the information but when I attempt to monitor SNMP traffic I continually get this error. I am sure that it is something very simple that I overlooked but I did confirm...
Tue, 10 Jun, 2025 at 2:27 PM
Dear
I have unix machines HP-UX, AIX
So, I want to monitor CPU, MEM, DISK usage for those servers via PRTG.
Now, our prtg version is PRTG Network Monitor 13.1.1.1266 x64.
Please somebody help me...
thank you
Article Comments
H...
Tue, 10 Jun, 2025 at 2:27 PM
The body of the "Summary Notification" email (text, not html) truncates the lines for each sensor with "..." after 59 characters. How do i adjust the maximum length of a line in the message?
example:
PRTG VLB Cluste...
Tue, 10 Jun, 2025 at 2:27 PM
Hey there,
Is there any known MIB for Trend Micro Worry Free Business Security Servers for Monitoring via SNMP or rather the Description of the SNMP-Traps?
Or if there is a possibility to Read some Status out of WMI-Classes.
Thank you in...
Tue, 10 Jun, 2025 at 2:27 PM
The error message states "The request was aborted: Could not create SSL/TLS secure channel"
Article Comments
This means, that you did enter wrong credentials in the device settings.
Please go to the device settings and...
Tue, 10 Jun, 2025 at 2:27 PM
We have an average disk read sensor that happily works.
Then all of a sudden it decides it cant connect, every other sensor is happy on that particular server.
Any advice on what i can check would be appreciated
thanks
Ash
Articl...
Tue, 10 Jun, 2025 at 2:27 PM
Hello,
I have a number of Cisco MDS devices, some ports are in shut mode and PRTG recognize them as Down, how can i overcome it?
Thank you,
yaron
Article Comments
Hello,
thank you very much for your KB-Post. May I please as...
Tue, 10 Jun, 2025 at 2:27 PM
Hello,
I need help, how can I aggregate multiple snmp bandwidth sensors in one graph to see the total bandwidth usage of all of them?
Thanks.
Article Comments
Hi,
you might want to have a look at the Sensor Factory sensor for t...
Tue, 10 Jun, 2025 at 2:27 PM
Hello
PRTG V5 customers in using very long time to get the Cisco Nexus 7K SNMP.
PRTG v6 using SNMP to get the faster time.
I wonder if the difference between the two versions of the.
Article Comments
Hello,
please explai...
Tue, 10 Jun, 2025 at 2:27 PM
I think its not very clever to have only nodes with the same PRTG version to be able to connect to the master node, because obviously it is not always that you'll find the failover node being updated but the master.
Cluster: Access de...
Tue, 10 Jun, 2025 at 2:27 PM
I need to keep the windows event log for a minimum of 365 days. Can PRTG sensor do that? Also, the two event log sensors, WMI and API, do it get the last event since the sensor ran? Meaning if 100 events occurred, will the sensor return ...
Tue, 10 Jun, 2025 at 2:27 PM
I need to monitor how long a process runs.
Usually it rund 2 Second, but some time it runs for hours.
an i need to know when that happens.
any ideas?
Article Comments
You can use a WMI Process Sensor. It has one channel called...
Tue, 10 Jun, 2025 at 2:27 PM
A few of our servers running Windows Server 2008 R2 stop responding to snmp queries. I am monitoring CPU, Mem, Disk, Network, Uptime using snmp and they all have stopped at the same time, on different occasions at different times on differe...
Tue, 10 Jun, 2025 at 2:27 PM
We had to change the IP address of our PRTG Server now the Server shows the core probe and all associates groups as being disconnected. We already tried the MAC lookup fix in the registy and rebooted the server.
Article Comments
...
Tue, 10 Jun, 2025 at 2:27 PM
Is there a way to setup our scanning intervals/notifications to check the device 2 times before it sends us an alert? For instance I have the scan interval set at 5 minutes and would like the device to be below the threshold for 10 minutes...
Tue, 10 Jun, 2025 at 2:27 PM
Hi,
We are trying to add some sensors to know the status of the hard drives of our new HP ProLiant G8 server. We use the Physical Disk Sensor from PRTG but it can found them.
The SNMP is activate too.
Do you have an idea of a solution f...
Tue, 10 Jun, 2025 at 2:27 PM
When viewing a sensor data page and clicking on the send link button I get an error:
can not start outlook. Script error. unknown command.
I have the outlook 2010 client installed and configured and I can send and recieve emails fine. ...
Tue, 10 Jun, 2025 at 2:27 PM
Is there a way to generate a report that is consolidated in one PDF file rather than have the report
I have generated the report I need however it is scattered over 19 different files that are between 500Kb to just over a Mb. I need to get this in to one consolidated PDF file.
Article Comments
Hello,
it is possible to change...
Tue, 10 Jun, 2025 at 2:27 PM
Hi
I would like to create a report that will be generated every morning and will have a list of all the sensors with down status.
How can I do that?
Thanks
Meir
Article Comments
Hello,
this can be done by using a Custom Exe ...
Tue, 10 Jun, 2025 at 2:27 PM
Hi, we are starting to test PRTG within our organisation but we have noticed that every report we run does not show source or destination IP's. Can someone please advise?
thanks
Natasha
Article Comments
Hello,
I presum...
Tue, 10 Jun, 2025 at 2:27 PM
I use an filecontentsensor on an Windows 2008 networtshare to montior an mailserver. I got not everytime actial values. Whe I show to the file the content is different to the sensor. Update the sensor dos not change this. If I go to the mai...
Tue, 10 Jun, 2025 at 2:27 PM
Which files/directories should I exclude from scanning within in the antivirus software ?
Article Comments
Hello,
we recommend to exclude the both the PRTG Program Directory and Data Directory. Please see the following article...
Tue, 10 Jun, 2025 at 2:27 PM
We would like to have a big 56" TV mounted on the wall opposite us with PRTG running. (InBuilt, Dashboard 2 for example)
Is there any documentation on supported TVs that can handle the Ajax view? Or would we have to mount a computer ...
Tue, 10 Jun, 2025 at 2:27 PM
Sehr geehrte Damen und Herren,
gibt es eine Möglichkeit einen Cisco Nexus 5548UP zu überwachen?
Z.B.: Datenverkehr auf einzelnen Ports, Fehler ein - und ausgehend ...
Wir benutzen PRTG 13.1.1.1182.
Danke.
Article Comments
...
Tue, 10 Jun, 2025 at 2:27 PM
I need to be able to use your application with the Trango Link 45 units. They work in my old CyberGauge for Windows application with no problem. Please put me on a link for a solution.
Article Comments
Hallo,
what SNMP setti...
Tue, 10 Jun, 2025 at 2:27 PM
Good day,
I am very new to Netflow, so you will have to forgive my "entry-level" questions. I have setup Netflow v5 on my Cisco 1811 Router and the associated sensor on my trial install of PRTG v13.1.2.1462. This router is the...
Tue, 10 Jun, 2025 at 2:27 PM
I am trying to use the PRObject executable to pause/un-pause sensors for the command line. I keep receiving the error "The operation has timed out".
An example of the command
PRObject.exe -u=https://prtgserver -un=myuserna...
Tue, 10 Jun, 2025 at 2:27 PM
Our current state trigger is set to notify after 30 seconds of downtime. We have multiple worldwide offices and the networks tend to take hits now and again. This is fine during business hours. However, when the offices are closed we wou...
Tue, 10 Jun, 2025 at 2:27 PM
We are running PRTG Network Monitor 13.1.3.1543 [Preview]
The similar sensors function does not work, on the status page i get a message like:
Similar Sensors Analysis currently suspended
What is the reason?
Article Comments
...
Tue, 10 Jun, 2025 at 2:27 PM
The PRTG Monitor , wich is a very usefull software for our network, doesn´t start automatically. When booting up the Server (Windows Server 2008), i have to start PRTG via the server administrator programm.
Is there any possibility to co...
Tue, 10 Jun, 2025 at 2:27 PM
After spending way to much time trying to get the queuesizes via the message queuing service (which in turn uses a messagecount.exe utility found in the sensor system sub directory of the prtg install location) I finally gave up.
Situati...
Tue, 10 Jun, 2025 at 2:27 PM
I need to be alerted if a website is up, and not if it's down. It's a backup site that shouldn't be running if the primary site is functioning. So I've setup a sensor with a PowerShell script on a remote probe which checks...
Tue, 10 Jun, 2025 at 2:27 PM
For the snmp traffic sensor... Under normal operations this sensor shows as down if the connection is actually down. Is there anyway to keep this sensor in an up state if the connection goes down?
Thank you
Article Comments
De...
Tue, 10 Jun, 2025 at 2:26 PM
hey
is it possible to making the snmp traffic sensor to only show in put traffic and out put traffic on the interface as default on all the sensor we have,(remove traffic total and downtime graph)
if not is there some work around so we ...
Tue, 10 Jun, 2025 at 2:26 PM
HI all,
In my company we are looking for a monitoring tools that is able to monitor a central place (datacenter) and several other sites.
Is PRTG able to work in this kind of archiecture :
- An instance in the datacenter monitoring dat...
Tue, 10 Jun, 2025 at 2:26 PM
Hi
I would like to monitor the status of VPN tunnels from our R71 Checkpoint firewall
I have the Checkpoint MIB and when I start to setup an SNMP library sensor I can see 12 tunnel state entries which relate to our 12 tunnels. They are ...
Tue, 10 Jun, 2025 at 2:26 PM
Hi.
I already managed to disable email notification for devices and sensors were it's not necessary for me to get a notification. For example user workstations. It may help to monitor their bandwidth or cpu usage, but there is no need...
Tue, 10 Jun, 2025 at 2:26 PM
I am getting error 401 when using the advanced http sensor, yet the credentials I have entered into the sensor are correct. Is there a certain syntax for the credential that I have to use?
Article Comments
When you enter in cred...
Tue, 10 Jun, 2025 at 2:26 PM
I don't know if this is possible, but I have 2 servers and I want to check that one of the servers has a service running. I'm not concerned if both are down, but I would need to know that that one of the services is running on one ...
Tue, 10 Jun, 2025 at 2:26 PM
Quick Question: Is the charted value of a sensor, the instantaneous value or the average between scans?
Article Comments
Hi,
depends on which graph you are referring to. The live graph contains the "real" value where...
Tue, 10 Jun, 2025 at 2:26 PM
Does anyone present there monitoring data via a simpler (bigger) interface ?
I'm looking into geekboards or something similar
demo http://dashingdemo.herokuapp.com/sample
Application http://shopify.github.com/dashing/
I got frus...
Tue, 10 Jun, 2025 at 2:26 PM
Hi All.
Has anyone monitor TSM backups, schedules and others status in PRTG?
How can I do it?
Tks.
Thiago
Article Comments
Hello,
thank you very much for your KB-Post. I'm very much afraid we ourselves do not have ex...
Tue, 10 Jun, 2025 at 2:26 PM
When looking at the Top Talker report, is the Bytes column the quantity of data exchanged between hosts or the quantity of NetFlow data about that conversation between hosts?
Article Comments
Hello,
thank you very much for thi...
Tue, 10 Jun, 2025 at 2:26 PM
Good Afternoon,
I wonder if the program can be installed in a virtualized environment, VMware Infrastructure 3 currently own and I will upgrade to 5 and also use VMware servers with VMware ESXi environment, your program runs smoothly in t...
Tue, 10 Jun, 2025 at 2:26 PM
After upgrading PRTG to version 12.4.6.3230+ which includes the 64bit CoreServer,
all of our VMWare Hostserver Hardware status (SOAP) sensors report "no data".
What can I do to get the sensors working again?
Article Comm...
Tue, 10 Jun, 2025 at 2:26 PM
I would like to read the current state of sensor by using HTTP API.
is that possible? I would like to pass the Object ID.
thanks for help
Article Comments
Hi,
yes it is possible using the API to get the actual sensor state. I...
Tue, 10 Jun, 2025 at 2:26 PM
I love this knowledgebase software and was wondering if you developed this in house, or are using a product.
If it's a product, could you tell me which one please? I'm looking for one for internal use as well, and this is by far t...
Tue, 10 Jun, 2025 at 2:26 PM
Hi,
i'd like to monitor some values of a Tomcat Java VM using the JMX Proxy Servlet.
For Example something like this:
http://localhost:8080/manager/jmxproxy/?get=java.lang:type=Memory&att=NonHeapMemoryUsage&key=used
As i r...
Tue, 10 Jun, 2025 at 2:26 PM
Hi,
a Network with a remote probe had no internet-access for two days.
The time the remote probe couldn't reach the prtg server is shown blank in all graphs an the tables.
Shouldn't the remote probe store some data an send it to t...
Tue, 10 Jun, 2025 at 2:26 PM
members of a notification group are still receiving notifications after they have been removed from the group? How can I stop notifications from being sent to non-group members?
Article Comments
Hello,
usually this happens whe...
Tue, 10 Jun, 2025 at 2:26 PM
We want to monitor all error events from Application and System log, but only if the message does NOT contain the string "SConnection".
How can we do this?
Article Comments
Hello,
thank you very much this KB Post. ...
Tue, 10 Jun, 2025 at 2:26 PM
Are there any templates available or any guides on how to get information out of a Bluecoat Proxy. Things like traffic, CPU, memory, hardware status etc.
Article Comments
Hi,
it seems Bluecoat offers SNMP MIB files and a confi...
Tue, 10 Jun, 2025 at 2:26 PM
Hello,
don't really know if it is the appropriate place to ask this question, but i was troubleshooting my snmp configuration between a windows server 2008 and a network device using your SNMP Tester v5 beta, and i found this error :
...
Tue, 10 Jun, 2025 at 2:26 PM
Is it possible to monitor bandwidth by user/IP I'm in a Windows active directory environment?
Thanks
Article Comments
Hi,
please see this KB article which already addresses this topic.
Best regards
Mar, 2013 - Permalink
Tue, 10 Jun, 2025 at 2:26 PM
Hi,
The default limit values for channel 9 - Voltage 4 (-11.95V) are in the wrong order.
The max is set per default at -14381 and the min at -9524
As these number are negative, the min should be -14381 and the max -9524
Manually correc...
Tue, 10 Jun, 2025 at 2:26 PM
I don't know how to configure the SELECT of SQL sensor. The sentence is like: select * from zlog where idlog = 000000? where I put the SELECT? Inside query? Can you help me?
Thank you.
Article Comments
Such queries need t...
Tue, 10 Jun, 2025 at 2:26 PM
Here is Software Version and Server Information
PRTG Network Monitor 8.1.0.1628
Operating System: Windows 7/2008 R2 (6.1.1 Build 7601 Service Pack 1), 4 CPUs, , on VMware
Server Time: 3/20/2013 10:05:25 PM
Server CPU Load: 8%
I am trying ...
Tue, 10 Jun, 2025 at 2:26 PM
why i cant sign in into my account here?
how can i change my IP address or hide it , change or hide it for free?
Article Comments
Hello,
I'm sorry, which account are you referring to? And how does it relate to PRTG? Are...
Tue, 10 Jun, 2025 at 2:26 PM
We used to have audible notification for alarms on our Externally displayed Map but since upgrading to ver. 12, they are no longer working.
Is there a way to set this up again?
Regards,
Article Comments
With "external...
Tue, 10 Jun, 2025 at 2:26 PM
I am trying to use NetFlow monitor for a Sonicwall NSA 2400.
Both NetFlow V5 and NetFlow V9 seem to bring in a small amount of data but it isn't what is truly going through the link.
I'm seeing it show something like 265kbit/s b...
Tue, 10 Jun, 2025 at 2:26 PM
After a reboot of a physical host I receive no data to return performance counter error. Can someone please assist in troubleshooting and resolving this issue.
Thank you,
- Jared
Article Comments
Hi,
please check this arti...
Tue, 10 Jun, 2025 at 2:26 PM
Just wondering, I've noticed that when I set up two NetFlow monitors on the same device that things don't seem to work properly? Is it possible that one absorbs all the information and the other one does nothing?
Article Com...
Tue, 10 Jun, 2025 at 2:26 PM
I have a handful of comptuers that have changed IP addressed overnight (using DHCP) and now they are throwing errors becuase PRTG is still trying to access the computer at the old address. The DHCP and DNS server have the updated names and...
Tue, 10 Jun, 2025 at 2:26 PM
I'd like to create a sensor in PRTG that actually logs into an ASP.NET web site to make sure that the site is functional. This is an ASP.NET site so session infro is maintained.
I've tried the HTTP transaction sensor, but since...
Tue, 10 Jun, 2025 at 2:26 PM
Hello,
I was wondering if it was possible to monitor UPS power levels through PRTG. The UPSs all have smart web cards that currently have a ping sensor on them, but that only monitors the individual web cards, not the power of the UPS its...
Tue, 10 Jun, 2025 at 2:26 PM
It would be very helpful if a single WQL query could have multiple channels. It's very tedious to have to create a file for each query and then set up sensor factories.
It would also be nice if the desired WQL query could be entered i...
Tue, 10 Jun, 2025 at 2:26 PM
We would like to add a custom feature (a drop-down list with hyperlinks to certain websites) to the default menu bar in the PRTG web interface. I have already managed to get this thing working but I would like to be able to hide this for a...
Tue, 10 Jun, 2025 at 2:26 PM
I can not install "Hyper-V Cluster Shared Vol. Disk Free" sensor on any Hyper-V Cluster host.
.Net 4.0 is installed on PRTG Probe machine.
Article Comments
Hello,
which exact error do you get when you try adding th...
Tue, 10 Jun, 2025 at 2:25 PM
Hi. This may sound like a repeated question, but as far as I can tell, I've tried all the suggestions I've found, and I'm still having an issue.
I have a powershell script that, no matter what exit code I return, the sensor s...
Tue, 10 Jun, 2025 at 2:25 PM
We have a CPU sensor, and when looking back at the past 30 days, there is one entry in the list that says the CPU was using 60000%. This is obviously a wrong reading, and it completely throws the last 30 days graph out of whack, as the scal...
Tue, 10 Jun, 2025 at 2:25 PM
I'm new to the use of the prtg application, but I'm trying to monitor a cisco sf200-26, which i'm unable to. There is no snmp, and the rmon is internal to the switch.
How can i capture the rmon info to display a graph on the tra...
Tue, 10 Jun, 2025 at 2:25 PM
I just installed a trial version of PRTG network monitor. I want to monitor internet bandwidth speed from the ISP.
Article Comments
If I understand your question correctly, then you want to measure the maximum bandwidth that is ...
Tue, 10 Jun, 2025 at 2:25 PM
I have a cisco 2911 router v15.3(1)T with 2 interfaces on which I want to track Netflow data. One is a tunnel interface and the other is gigabitethernet. The tunnel is a backup path and should always have zero production traffic traversin...
Tue, 10 Jun, 2025 at 2:25 PM
Is it possible to monitor how long a process has been running?
we have a system that if this certain process has been running longer than 30 min there is an issue and should be marked down.
Thank you for your help
Article Commen...
Tue, 10 Jun, 2025 at 2:25 PM
I need to create a report for last month that shows utilization for each day for a specified time period say 6:00 AM to 6:00 PM. I not sure what I’m missing you can do so much with this can anyone point me in the right direction?
Ar...
Tue, 10 Jun, 2025 at 2:25 PM
I need to add a bunch of custom exe sensors.
They all call a PRTG-plugin ONTAPMON.exe, but each time with a different set of parameters.
Is it possible using API to modify those parameters?
And if so: how?
And if not so: is there any easy...
Tue, 10 Jun, 2025 at 2:25 PM
I'm trying to figure out the best way to monitor a WAN connection. I'd like to use this monitor as a dependency for my other checks. Most people would use "ping" to monitor a WAN link, however it would appear that ping i...
Tue, 10 Jun, 2025 at 2:25 PM
hello. I installed the trial version. I wanted to test how the auto-discovery. I add a device, select a template e-mail server (MS exchange). prtg adds standard sensors, and does not add any specific sensors for the mail server. Why?
...
Tue, 10 Jun, 2025 at 2:25 PM
I have a few offices that are connected via Junniper site-to-site IPSec tunnel. I am unable to get them to respond to SNMP requests by PRTG.
Article Comments
Have you tried connecting with our SNMP Tester? Does that yield resul...
Tue, 10 Jun, 2025 at 2:25 PM
I've setup several remote probe's to investigate what is eating up bandwidth at my remote sites. Unfortunately, after reviewing the packet sniffer's Top reports, the bulk of the traffic is placed in the 'Other' bucket, w...
Tue, 10 Jun, 2025 at 2:25 PM
Hi,
We have a custom map which is working fine but the only thing is that an Acknowledge-sensor background is to RED for us. Is it possible to change this background color in the customerstyles.css ?
I tried
div.senso{
background...
Tue, 10 Jun, 2025 at 2:25 PM
Can a Hyper-V cluster be monitor as a whole or does it need to be monitored as separate servers?
Article Comments
With Hyper-V you cannot monitor the cluster per se, you would need to monitor the individual hosts. You can set t...
Tue, 10 Jun, 2025 at 2:25 PM
I have a server that we monitor remotely which is not on the domain.
The monitoring is not particularly stable at the best of times - its had a PE055 error for the past 15hours and a reboot hasnt fixed it.
Can we install a remote probe ...
Tue, 10 Jun, 2025 at 2:25 PM
I just setup a cluster and I would like to keep the sensors from turning red if one node is unable to reach the device. Is this possible?
Article Comments
Hi,
no, this is not possible due to the cluster architecture. Sorry.
Bes...
Tue, 10 Jun, 2025 at 2:25 PM
Is PRTG can moniter Solaris platform if yes what necessary changes/requirement need to be done in so
Is PRTG can moniter Solaris platform if yes what necessary changes/requirement need to be done in solaris side
Article Comments
The PRTG SSH sensors support Solaris and you can use NetSNMP, to activate some of the snmp sensors, ...
Tue, 10 Jun, 2025 at 2:25 PM
Hi, I'm thought at the Cluster for my PRTG monitor but I have some doubts about how the behavior PRTG when I start the failover node.
for exemplo, my failover it is without any device regitered so when it into in the cluster what will i...
Tue, 10 Jun, 2025 at 2:25 PM
Hi
The HTTP Advanced sensor can show split up times for first byte, loading time etc. However IMAP sensor, POP3 sensor, Port sensor and alike show only response time. I need to know what exactly is the response time. Is it only the time f...
Tue, 10 Jun, 2025 at 2:25 PM
I want to setup PRTG so that when one of my site's routers becomes unreachable (no ping response), all devices at that particular site are paused, as we see a router go down, then several devices at that site go down as well. If the rou...
Tue, 10 Jun, 2025 at 2:25 PM
Hi Support team,
we have a strange problem here:
We are monitoring a customers Stonegate Firewall with PRTG for several weeks now without any problem.
Since last week all SNMP sensors on that machine don’t work anymore, only PING works fine...
Tue, 10 Jun, 2025 at 2:25 PM
I have a switch that is occasionally returning a zero value for the ifOutDiscards counter. I believe this is a bug in the switch. PRTG does have a workaround to handle such situations, but PRTG's workaround seems to be not ideal.
Th...
Tue, 10 Jun, 2025 at 2:25 PM
How can we update a probe from 32bit to 64bit on the same server to improve performance. Can this be done on the main server without losing the devices too?
Article Comments
Hello,
only the server part of PRTG can be installe...
Tue, 10 Jun, 2025 at 2:25 PM
