kb.paessler.com

Welcome to the Paessler Knowledge Base Archive. Here, you will find articles from kb.paessler.com.Please note that this is a mere import of all questions and the corresponding replies into a new platform. The important articles were transfered manually - articles in this folder were imported automatically. We tried to keep links working, but some may fail. If you find some, please let us know. Please bear in mind that articles in this folder may contain old / outdated data.

PRTG does not replace the certificate
Hello everybody. I use the PRTG version with SSL enabled. My certificate has expired and when I try to change it using the "prtg certificate importer" program it is done, but the old certificate is still on the site. I've tr...
Tue, 10 Jun, 2025 at 4:44 PM
Certificate Importer - key
I have created a new certificate from a Windows CA and exported it as a PFX (password protected). As the PFX contains information for both certificate and private key I would have expected the importer file to work but it keeps asking for a...
Tue, 10 Jun, 2025 at 4:44 PM
certificate
how do I install a certificate please to secure the website? I'm sure there must be an article in the knowledgebase but I couldn't find a search function. Article Comments Here's how to import your own SSL Certificat...
Tue, 10 Jun, 2025 at 4:44 PM
Why is the log of an SSH Script sensor (or any sensor AFAICS) not being displayed in the UI?
The sentence "Please check the sensor log." in the error messages is just kidding if I – comprehensible due to security policies – don't have access to the PRTG server's file system. Without a log error tracing is old-fa...
Tue, 10 Jun, 2025 at 4:44 PM
How can I integrate EgoSecure into PRTG?
Is it possible to integrate EgoSecure into PRTG? What steps do I need to take? Article Comments This article applies to PRTG Network Monitor 19 or later Integrating EgoSecure into PRTG EgoSecure offers comprehensive data protection soluti...
Tue, 10 Jun, 2025 at 4:44 PM
3PAR
H, i want check the 3PAR with cli, i found this script for nagios. It is possibile to use for prtg? https://github.com/kishikawa/3par/blob/master/check_3par here is the script. Thx Article Comments How about using the MIB ...
Tue, 10 Jun, 2025 at 4:44 PM
SNMP Trap Receiver, how do I receive notifications?
I'd like to receive an email whenever my SNMP trap sensor receives a trap, but it seems it only goes into warning/error if the sensor goes down. I think the filter has something to do with it, but I'm really confused about the form...
Tue, 10 Jun, 2025 at 4:44 PM
syslog port does not seem open on the probe
We are trying to set up syslog monitoring for a backup device. We have configured remote logging on the device that should generate the syslog messages to send them to the PRTG probe. No messages are coming in. When testing the syslog por...
Tue, 10 Jun, 2025 at 4:44 PM
Notification in the syslog.
Hi. I have cisco switch. I have installed a syslog senser How can I send messages to the mail according to any criteria ? Port shutdown or ssh connection ? Article Comments Hello Andrei, Thank you for your message. To tr...
Tue, 10 Jun, 2025 at 4:44 PM
How do you set up an snmp trap receiver?
I have a HP DL360 Gen7 server running ESXi 5.5.0 iLo3 is on 192.168.1.1 I have PRTG installed on server with IP 192.168.1.100 I have setup an snmp trap receiver within PRTG pointing at the iLo3 address of 192.168.1.1, when i reboot that s...
Tue, 10 Jun, 2025 at 4:44 PM
Detailed how-to to eale SMNP traps to generate email
Hi Team, Thanks again. Love your product. I've found some fairly brief instructions on how to enable the trap collector to send an email but I just can;t get it. I;d like for particular traps received to generate an email alert. P...
Tue, 10 Jun, 2025 at 4:44 PM
Cisco Communicationsmanager (CUCM) - Syslog via SNMP
Good Morning, we would like to read syslogs from a Cisco Communications Manager (CUCM) via SNMP, here we are mainly interested in the information that the RTMT tool can provide from the CUCM. Does anyone here in the forum have an appropria...
Tue, 10 Jun, 2025 at 4:44 PM
SYSLOG on PRTG (Server VMWare)
Hi PRTG Admin, I want to do SYSLOG on my own server (VMWare) and have some questions as below: 1. Can I do the SYSLOG on Server and if PRTG can do, how can I setup and monitoring the SYSLOG on PRTG? 2. What function of PRTG can do for...
Tue, 10 Jun, 2025 at 4:44 PM
How can I disable password auto-complete on the login page?
I would like to turn off the automatic completion of usernames and passwords on the login page of PRTG. Can I disable this auto-complete functionality of the web browser for both input fields? How can I apply this security enhancement? ...
Tue, 10 Jun, 2025 at 4:44 PM
Syslog notification
Is it possible to send a notification when a particular syslog message is received on the sensor that contains a particular message string? Article Comments Hey there, Thank you very much for your KB-posting. Using the Wa...
Tue, 10 Jun, 2025 at 4:44 PM
Activate notification when you receive a trap
Is it possible to activate a notification when you receive one (1) SNMP trap with the Sensor Trap Receiver? Article Comments Hey Fernando, Thank you very much for your KB-posting. Using the Warning- and Error-filters in th...
Tue, 10 Jun, 2025 at 4:44 PM
cisco switch port-security violation snmp trap
Can prtg send snmp trap for cisco switch port-security violation? is each switch port consider a sensor? Thank you, Article Comments Hello, When you're monitoring a device with a Trap Receiver sensor it is that devi...
Tue, 10 Jun, 2025 at 4:44 PM
syslog error
Auto going down after few second coming up error message is 0.02 error #/s (Errors) is above the error limit of < 0.01 #/s please advice to me Article Comments Hello. By default, the Syslog Receiver Sensor has the ...
Tue, 10 Jun, 2025 at 4:44 PM
How can I send alarms into PRTG
I have different application program running. In case of an error situation I want to send an alarm into PRTG. How can I send alarms from an other source into PRTG? And second, how can I create an new device object and sending regularly ...
Tue, 10 Jun, 2025 at 4:44 PM
Is there a way to monitor a particular domain's registration date of expiry etc
Is there a way to monitor a particular domain's registration date of expiry etc Article Comments Hi there, There is no native sensor within PRTG which will display the date of expiry. However there is one custom sensor fro...
Tue, 10 Jun, 2025 at 4:44 PM
What do I need to know about the data sharing options in Paessler PRTG Hosted Monitor?
In PRTG Hosted Monitor, I can choose to opt out of sharing my data, use the default data sharing, or opt in to fully share my data. What does this mean and how would my data be used if I choose to share my data? Article Comments ...
Tue, 10 Jun, 2025 at 4:44 PM
Several standard lookups not found
Hi, we have several hundred Sensors reporting "lookup empty or not available". When i try to check the configured lookup in the sensor configuration, i can't find it in the drop-down list, but find the lookup file in core se...
Tue, 10 Jun, 2025 at 4:44 PM
Remote Probe can't be installed on a Windows Server 2019 on Proxmox
Hello, I want to install remote probe on a Windows Server 2019 that runs on Proxmox. Now i want to download the PRTG Remote Probe installer. It downloads the file, but then comes an error. The output says: We found out that you are logged i...
Tue, 10 Jun, 2025 at 4:44 PM
Clustering Remote Probes
I would like to request to the features needed to create and deploy clustered remote probes, such that all probe host within each cluster both monitor and contain the all the data collected so that if a remote probe host system is replaced ...
Tue, 10 Jun, 2025 at 4:44 PM
Feature Request:
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User story As a PRTG user, I would like to use my Viral Environment as a ...
Tue, 10 Jun, 2025 at 4:44 PM
PRTG 23.1.82.2074, SMTP Relay Port: 587 setting not used, mail always send via port: 25
Hi, i have updated to PRTG 23.1.82.2074. After update SMTP Delivery stopped working. It seems like PRTG ignore the setting of SMTP Relay Port. In my case it is set to SMTP Relay Port: 587 But if i trace by wireshark, i see, that connectio...
Tue, 10 Jun, 2025 at 4:44 PM
Trigger another sensor (script).
Hello! I want to create a scheme, where sensor status will run (trigger) a linux command (script). Example: I have a "SNMP Custom Table" sensor which control some parameters on a Linux server and when it's goes to "Do...
Tue, 10 Jun, 2025 at 4:43 PM
How can I increase font size on device tree view?
We use PRTG 13 to monitor our applications and servers in a command center environment where PRTG will be projected on a wall for the whole room to see. We primarily use the device tree views so that groups, subgroups and devices can be e...
Tue, 10 Jun, 2025 at 4:43 PM
Remote probe connexion over IPv6
Hello! Are the remote probes fully compatible with IPV6? Regards Article Comments hello there Thanks for reaching us. It depends on what you refer to IPV6 support. Some sensors might support IPV6. However, the hosted probe...
Tue, 10 Jun, 2025 at 4:43 PM
SNMP TRAP RECEIVER SENSOR
Good day Do you know when the snmp trap receiver will work with snmp v3? I could't find it in the road map thanks! Article Comments Hello, Thank you for your interest in this. Please vote for this feature in our feature ...
Tue, 10 Jun, 2025 at 4:43 PM
HP MSA 2060 SSH Issues
We are having issues with SSH sensors causing our MSA controllers to stop functioning correctly. They can still be pinged and when accessing the web GUI through the second controller it all comes back as normal but all PRTG sensors stop wor...
Tue, 10 Jun, 2025 at 4:43 PM
No response (code: PE002) For DNS query sensor
Hello, All of a sudden from today we are seeing this error on PRTG No response (code: PE002). Yesterday it was working fine without any issues. Only thing we did is we paused the sensors and resumed it back today it shows No response (...
Tue, 10 Jun, 2025 at 4:43 PM
PE002
Hello, there is a Problem in our Environment with our ESXi-Servers and PRTG. We were able to configure PRTG-Sensors for VMware Hardware status and it was working fine for 4-5 Months. Now the Sensor keeps saying: No Response (PE002) ...
Tue, 10 Jun, 2025 at 4:43 PM
Unable to register license for PRTG Network
I have the activation file but I can't get passed the interface to access the setup section to upload the file. Not Activated (Failed to establish secure connection Socket Error #11001 Host not found.) Article Comments Hi th...
Tue, 10 Jun, 2025 at 4:43 PM
Windows 7 for some reason PRTG Desktop has stopped Working?
prtgdesktop.exe has stopped working A problem caused the program to stop working correctly. Article Comments Hello Pablo, Thank you for contacting PRTG support, As you can see on this article Windows 7 is no longer supporte...
Tue, 10 Jun, 2025 at 4:43 PM
Issue with changing footer in report
I am writing to report an issue I encountered while trying to change the footer in my report. I followed the instructions provided in https://helpdesk.paessler.com/en/support/solutions/articles/76579-how-can-i-change-the-header-and-footer-i...
Tue, 10 Jun, 2025 at 4:43 PM
New UI - new features not accessible
Hi, we just updated to the latest version PRTG Network Monitor 23.1.82.2074 x64 Now I want to use the new UI and alle features, I activated the new version, PRTG Core server performed a restart... Whe I click on "Open new UI" on ...
Tue, 10 Jun, 2025 at 4:43 PM
Active Directory Replication Errors sensor not working since update to 23.1.82.2074
I am now receiving access has been denied. Article Comments Do you use a user with restricted permissions? If you created such a user with access to the cimv2 namespace, please be advised that this sensor needs access to the Mic...
Tue, 10 Jun, 2025 at 4:43 PM
Using Invoke-Sqlcmd not working from custom sensor
Trying to get a custom sensor working with Invoke-Sqlcmd in it. The PowerShell is short and works from the server that the probe is on, using the Windows account that the probe is using. However when run by PRTG, the message is that Import-...
Tue, 10 Jun, 2025 at 4:43 PM
Rest custom sensor
Hi all, Is there any way to configure the channel type data as string? It shows only integers and floats. Documentation says it uses lookups too, but I don´t see where can I configura a custom lookup to match string values. BR. ...
Tue, 10 Jun, 2025 at 4:43 PM
Create channels dynamically using REst Custom Sensor
Dear Support, We want to monitor the state of some databases asking via api rest. The JSON response has a variable lenght of database dictionaries as the DDBB are being created/deleted from time to time. I made a static custom Rest sens...
Tue, 10 Jun, 2025 at 4:43 PM
Pause a TCP sensor when another is OK
I have to systems, Main and Backup, and use a TCP sensor to monitor if an especific port is active, but only the Main is active so the same sensor in the backup system is always in fail. Only when Main fails the backups turns to active. I...
Tue, 10 Jun, 2025 at 4:43 PM
Probe being overwhelmed by WMI
Is there anyway of finding the devices that are timing out on the WMI. My probe goes from delayed to disconnected. Article Comments
Tue, 10 Jun, 2025 at 4:43 PM
Auto Discovery Metascan timeout
Hallo Paessler Team, wir haben erneut ein Problem mit der Auto Discovery Funktion. (Analog zu KB: IPMI - Timeout.) bei uns betrifft es jedoch selbst SNMP Sensoren. Speziell aktuell der SNMP Traffic Sensor. Selbst bei manuellem hinz...
Tue, 10 Jun, 2025 at 4:43 PM
Sensor Configuration Problem - Switch DELL
Kind regards, I am currently trying to add a sensor for monitoring a Dell Switch model S4048-ON, however, repeated attempts have not been successful. Has anyone else had this problem? It is worth mentioning that this migration is being ...
Tue, 10 Jun, 2025 at 4:43 PM
If Service is Not Running - restart it
Hi, Question 1: Is it possible to get a list of all services we monitor and their settings in "If Service is Not Running"? I want to see which services are set to "Start/Restart service". 90% of our services can be ...
Tue, 10 Jun, 2025 at 4:43 PM
Hyper-V get a list of snapshots
Hi, snapshots that are not deleted can often lead to problems. Also it can negatively affect the performance. So I want to see which Hyper-V machine has snapshots. Probably with an option to only warn if the snapshot persists for longer t...
Tue, 10 Jun, 2025 at 4:43 PM
Disable New Log Entry
Hi, is possible disable this function? I migrated from other server and not remember this https://ibb.co/K5ZvTc1 Article Comments Hello mgasperin, Thank you for the post, I see a tab with alerts/paused and other status for you...
Tue, 10 Jun, 2025 at 4:43 PM
Migrate Sensors of Core Server to a Probe Server
Hi Is there a migration path of Migrating all Sensor (with or without Historical data) from a core server to a probe server which is "linked" to the core server? Example: Coreservername: ServerCORE01 Probeservername: ServerP...
Tue, 10 Jun, 2025 at 4:43 PM
PRTG Cluster - Licensing 2023
I would like to ask the same question from this thread where we have two conflicting answers from two Paessler employees, and one answer talking to deprecated versions of PRTG Monitor. https://helpdesk.paessler.com/en/support/solutions/ar...
Tue, 10 Jun, 2025 at 4:43 PM
Aruba Power and Temp Sensors
i have an Aruba 3810M-16SFP+-2-slot switch with 2 power supplies, i would like to monitor these and the temperature sensor, i unfortunately don't get a satisfactory result. can anyone help. Thanks Article Comments Hello Dear...
Tue, 10 Jun, 2025 at 4:43 PM
How can I set up a monitor for Citrix license use on license server?
Trying to set up monitor to show real time license use on our Citrix license server. I used a template from PRTGPlugins, but it doesn't list the licenses. Only shows RDP and Ping monitors. Article Comments Hello, I'm ...
Tue, 10 Jun, 2025 at 4:43 PM
How do I create an API key for Paessler PRTG OPC UA Server?
Paessler PRTG OPC UA Server requires an API key with specific access rights. How can I create an API key? Article Comments Creating an API key for Paessler PRTG OPC UA Server Open the API key settings of PRTG. To do so, go to...
Tue, 10 Jun, 2025 at 4:43 PM
Sensor check on weekday without paused state
Hi, im having a custumer request for a sensor that only checks on wednesdays at 12 am. Ive tried to create a custom scheduele but if its not wednesday it pauses the sensor... how can i accomplish that? thanks in advance Artic...
Tue, 10 Jun, 2025 at 4:43 PM
Problem with Oracle TableSpace sensor
Hi! I have a big oracle database and I want to know how much free space I have. I want to use Oracle Tablespace sensor, but it timeouts randomly, I have 6 hours scanning intervals and MetaScanTimeout increased to 1200 in regedit (DWORD 32-b...
Tue, 10 Jun, 2025 at 4:43 PM
prtg custom sensor SQL
Hi im having trouble to run this powershell command via custom sensor ... running it with the powershellscriptrunner.exe i get only empty results - that seems to time out $cmd = Invoke-Sqlcmd -ServerInstance instance -Database db -Qu...
Tue, 10 Jun, 2025 at 4:43 PM
Ajax Error at "Create Configuration Snapshot"
Hi Support, i have this problem a long time now. But now i have a little time to post it here :) Everytime before i plan an update of the PRTG core server, i do the "Create Configuration Snapshot". When i click the button &quo...
Tue, 10 Jun, 2025 at 4:43 PM
3rd Party SMS Notification
Hi there As you mentioned in PRTG > Setup > Account Settings > Notification Templates > Execute HTTP Action > Payload, "No XML or JSON is allowed. Only the content type application/x-www-form-urlencoded is supported.&qu...
Tue, 10 Jun, 2025 at 4:43 PM
DB2 Connection String
Greetings, I've been attempting to create a connection to a DB2 database using the ADO SQL v2 sensor, to no avail. I've confirmed that the IBM Data Access Drivers are installed and tested connections outside of PRTG. both throug...
Tue, 10 Jun, 2025 at 4:43 PM
SMTP Blacklist?
I have two locations using the same outlook email address for SMTP notifications. Both stopped working around the same time period. When I looked at an SMTP blacklist for both places they both did have a single blacklist. I tried changing...
Tue, 10 Jun, 2025 at 4:43 PM
Maps - Top Ten Channel view
I would like to setup a map view that will show the top ten results for a Channel over a group of sensors. In this, I am monitoring a vCenter cluster and I would like to see the top ten CPU Ready channels across the whole vCenter cluster. ...
Tue, 10 Jun, 2025 at 4:43 PM
I want to import channels to an custom SQL sensor
I have an custom sql sensor with a query. Its about 121 lines. Every line should be a channel in the sensor. I use the key value pair. It would be also possible to use every value in the row 0 for one channel, if this is working somehow. ...
Tue, 10 Jun, 2025 at 4:43 PM
Filtering out unwanted events from WMI Event Log
Hello, I would like to set up sensors for various Event IDs in the System log. The problem is that Windows is using the same IDs for different messages. How can I exactly filter out events with a specific string in them? I noticed the...
Tue, 10 Jun, 2025 at 4:43 PM
Ping different device interface
I need to monitor multiple interfaces for a number of devices (NAS, virtualization hosts, etc). Is there a way I can tell the ping sensor to use an address other than the primary address for the device? Is there a better way to do this? ...
Tue, 10 Jun, 2025 at 4:43 PM
Monitor the PM2 Process Manager
Hello all, has someone knowledge with the monitoring of the PM2 Processmanager? https://pm2.keymetrics.io I like to monitor the status of the services wich are managed with PM2 I found a tool called "pm2-prtg" with that and the...
Tue, 10 Jun, 2025 at 4:43 PM
How to automatically assign a device to a library or something similar
We have created an abc analysis for our devices. Now all devices of category A should execute sms and teams notifications after a certain time. Category B should execute only teams and mail after a certain time and category C only mails. ...
Tue, 10 Jun, 2025 at 4:43 PM
sFTP Server File Count Sensor
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User story I want to be able to list files on an SFTP server and check if...
Tue, 10 Jun, 2025 at 4:42 PM
Has anyone set up SMS messaging with Twilio
Trying to set up SMS messaging using Twilio. Set it up with Pagertree and it was very simple. Take their API plug it in and it worked. No such luck with Twilio. Anyone have any experience or thoughts on Twilio? Article Comments ...
Tue, 10 Jun, 2025 at 4:42 PM
Add group to Device
According to the Add a group dialog I can add groups to probes or groups only: > = Select a Probe or Group to Add the New Group to = > > Select a probe or group from the list. But, I have a use case where I have to create 51 ...
Tue, 10 Jun, 2025 at 4:42 PM
Questions not being published - not impressed
Have been registered for some time now yet my questions are not being published why ? Article Comments Hi there, I'm very sorry about that. Unfortunately our Knowledge Base had issues with sending mails to our helpdesk in...
Tue, 10 Jun, 2025 at 4:42 PM
Email Alerting - Active Directory User
Hi - We have gone from using local accounts to Active Directory authentication , however our alerting has now stopped working . I created a user group called "my user group" and I show in it under the "primary group", wh...
Tue, 10 Jun, 2025 at 4:42 PM
PRTG and Monitoring SQL 2107 databases
Hi, I am new to PRTG and have got stuck with a problem trying to monitor our SQL 2017 databases. Basically it doesn't matter what we do we cannot find any sensor that will list the databases and allow us to monitor them . We were assur...
Tue, 10 Jun, 2025 at 4:42 PM
factory sensors not displaying all channels on maps
I’m trying to display individual channels of sensor on a map but found out it not possible, so I went ahead and created factory sensor to display the channels on the map but it’s not displaying all channels on map. What should I be checkin...
Tue, 10 Jun, 2025 at 4:42 PM
Monitoring Windows Server Firewall
Hi, How can i monitor windows server firewall using PRTG ? Is it enable or not, port open etc... If someone could help that would be very nice. Thanks . A Article Comments Hello, The following articles might be of inter...
Tue, 10 Jun, 2025 at 4:42 PM
Python Json Result problem since update to 23.1.82.2175
Hello, we have a JSON Sensor, which in 2020 we had to change the name of the import library from paepy to prtg. But now, as we just use 23.1.82.2175 we get the message could not load prtg. Did the name of the python Library change again...
Tue, 10 Jun, 2025 at 4:42 PM
sflow toplist with interface name [ifname] instead of port is [port] possible/howto?
Hello, is it possible to display the [ifname] instead of the [port] in sflow toplists / data tables? For Stacks and EtherChannel Links the interface snmp ifindex number (like 775, 1053, 1073741823) is not very readable. So it would be nic...
Tue, 10 Jun, 2025 at 4:42 PM
After server upgrade free disk space WMI sensors dont work
Hello, We did in place upgrade in our prtg server 2012 r2 to 2019. After upgrade all free disk sensor gone red except prtg server itself. We have snapshot we can go back to 2012 but 2012 support will finished middle of the year. When ...
Tue, 10 Jun, 2025 at 4:42 PM
Flashing traffic light
<!--Status Icons: Traffic light (Black Background)--> <div class="map_object map_table map_icon_large" id="<@itemid>" objectid="<@objectid>" subid="<@subid>" style="ov...
Tue, 10 Jun, 2025 at 4:42 PM
unusual-status simulate
User Story As a PRTG User, I would like to get the function - unusual-status simulate as additional as only error-status simulate function Details of User Stories Actual i can simulate and test the sensor only for ok, warning and down set...
Tue, 10 Jun, 2025 at 4:42 PM
M365 sensor
Hi all, I'm struggling with adding the M365 sensor into a device and hoping someone here can help. I've created a new device called O365 and added the Tenant ID/Client ID/Client Secret. Initially I had errors with the URI but si...
Tue, 10 Jun, 2025 at 4:42 PM
Red alert sensors prtg
Hello, we installed a new firewall in our environment, after this migration, the sensors of our lanes turned red and it is giving the error "It was not possible to establish the connection (code: PE015)" maybe there is some port t...
Tue, 10 Jun, 2025 at 4:42 PM
Can I modify SSH Remote PING with new command ?
I want to monitoring ping use SSH Remote PING for router and switch, after i try is get issue on script/command ping. In router and switch the count for ping is "count", but in SSH Remote PING is "-c". Can I create new...
Tue, 10 Jun, 2025 at 4:42 PM
List of sensors with notification
How can I produce the list of the sensors configured with an email notification or a sms notification ? Article Comments Hello Yves, We assume that you want to extract a list of Email or SMS notifications, If yes then you may ...
Tue, 10 Jun, 2025 at 4:42 PM
error when sending HTTP Action
Hello everyone, I have the PRTG version 22.4.81.1532 installed. an error appears during HTTP Action. EIdHTTPProtocolException: HTTP/1.1 400 Bad Request. I also have an older version of PRTG 19.4.54.1506 installed Everything works on th...
Tue, 10 Jun, 2025 at 4:42 PM
Can PRTG Network Monitor be hosted on a Cloud Server while being used to monitor Dedicated Servers?
As the question states - I was wondering if it would be possible to host the PRTG Network Monitor on a cloud server, and use it to monitor dedicated servers. Article Comments Yes this would be possible but you would want to make...
Tue, 10 Jun, 2025 at 4:42 PM
Exclude VM Templates
Hi there, is there a possibility to exclude specific VM Tempalte from Autodiscover. f.e. we´ve some streamed devices from a image that must not be discovered. Best Regards Markus Article Comments Hello, this might be possi...
Tue, 10 Jun, 2025 at 4:42 PM
Removing IP from notification
Hello, Is there a way to remove the IP address from the notification that the system send ? I want to send notification based on triggers but remove the IP of the machine that has the issue, just leave the machine name. Article Com...
Tue, 10 Jun, 2025 at 4:42 PM
Saving Maps
Is it possible to save maps per period (for example weekly). I would like to track changes in my network. Article Comments Hello dear customer, PRTG maps are not stored as HTML files. The map layout is saved as part of the PRT...
Tue, 10 Jun, 2025 at 4:42 PM
Ability to Set Default Dependency Delay Value Globally or with Supported API Call
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User story As a PRTG user, I want to be able to set a default dependency ...
Tue, 10 Jun, 2025 at 4:42 PM
OPC UA Sensor - RSA 4096 Support
Currently the OPC UA sensor supports only RSA 2048. It would be highly advantageous to also support RSA 4096 as a lot of plant control systems only support RSA 4096 for enhanced security. Article Comments Hi Simon, thanks for th...
Tue, 10 Jun, 2025 at 4:42 PM
update SMTP notification delivery to use OAUTH (modern auth) instead of basic auth
as noted here: https://helpdesk.paessler.com/en/support/solutions/articles/76000045334-can-i-use-microsoft-office-365-as-smtp-relay-server-for-prtg-email-delivery#reply-316325 While Microsoft is still allowing SMTP AUTH in its current ba...
Tue, 10 Jun, 2025 at 4:42 PM
Native Sensor for Azure Active Directory Connect (AADC) monitoring
I would like to see a native sensor to be able to monitor Azure Active Directory Connect (AADC) in PRTG. (https://learn.microsoft.com/en-us/azure/active-directory/hybrid/whatis-azure-ad-connect) The following parameters would be interesti...
Tue, 10 Jun, 2025 at 4:42 PM
How to remove %host placeholder (ip address / DNS-Name) from notification E-Mails?
Hello, I want to remove the %host field from the notification e-mail's breadcrumb. The breadcrumb of the default e-mail notification is: %probe > %group > %device ( %host ) Article Comments Hi there, I suspect ...
Tue, 10 Jun, 2025 at 4:42 PM
PRTG found "No such object (SNMP error # 222)" ERROR
Dear Sir My operating system is HPUX B.11.31_ia64 version, I've made sure my SNMP is enabled and tested it with PRTG Tools. This error occurs when I want to monitor CPU Usage, how can I solve it? Article Comments Hi there,...
Tue, 10 Jun, 2025 at 4:42 PM
The sensor could not connect to Microsoft 365. Connection rejected
I'm trying to deploy a o365 sensor I've set up Azure AD to allow PRTG server to access to mail account, but when I deploy the sensor after validating correctly the account PRTG show The sensor could not connect to Microsoft 365. ...
Tue, 10 Jun, 2025 at 4:42 PM
WMI Access without Administrative Rights
Hello :) Is it possible to use WMI sensors without domain or local adminstrative rights? Created a normal user for testing, is it possible to give the rights to check this (ACL) ? Can I do it from another server? Article Comments ...
Tue, 10 Jun, 2025 at 4:42 PM
Different notification groups on different sensors on a single device
If I have a device with several sensors, is there a way to send notifications from one sensor to a group (apps) and notifications for a different sensor to a different group (Infrastructure)? Article Comments Hello, this is po...
Tue, 10 Jun, 2025 at 4:42 PM
Guide basic AWS backup monitoring
Hi, Not really a question, more as a quick howto as I didn't really find a guide on how to do this. This might not be the cleanest option there is, but this was all I had the budget for. Background We inherited an AWS tenant from...
Tue, 10 Jun, 2025 at 4:42 PM
Core health sensor Free virtual memory displays wrong value
The free virtual memory channel claims that it has 134 million mega bytes of free memory. This is obviously wrong, as the virtual machine PRTG runs on only has 8 GB assigned to it. The physical memory sensors give correct values. It is just...
Tue, 10 Jun, 2025 at 4:42 PM
M365 email monitoring - Contains All
Hi all, I'm struggling to configure the 'Contains All' subject line when I have multiple emails. My situation is that I have a Datto box with a dozen vm's on there and I was hoping to put all 12 vm's in the subject li...
Tue, 10 Jun, 2025 at 4:42 PM