kb.paessler.com

Welcome to the Paessler Knowledge Base Archive. Here, you will find articles from kb.paessler.com.Please note that this is a mere import of all questions and the corresponding replies into a new platform. The important articles were transfered manually - articles in this folder were imported automatically. We tried to keep links working, but some may fail. If you find some, please let us know. Please bear in mind that articles in this folder may contain old / outdated data.

Traffic: How to display bytes in kb/s?
Things to know about the OID I'd like to change: 1. It describes basically the output of bytes (rx) in bytes e.g. 317286123 2. The modem is not made by a big company 3. There is still a MIB for it Goal: I want to display this OID i...
Tue, 10 Jun, 2025 at 3:21 PM
Sensor Share folder and ACL permissions
Hi, I would like to know how I can add a sensor to show the user and groups that have permissions in shared folders. I have found GetWMIObject sensor and now I need to expand using something like Get-ACL. thank you. Article Comm...
Tue, 10 Jun, 2025 at 3:21 PM
Acknowledged alarm
What happens when a sensor is acknowledged [when it goes down] and another channel in the same sensor subsequently also goes into a down status ? Will the sensor resume notification only for the the channel that went down subsequently ? ...
Tue, 10 Jun, 2025 at 3:21 PM
APC Battery Replacement date
I have searched the kb and found some decent answers. https://helpdesk.paessler.com/en/support/solutions/articles/66899-apc-ups-snmp-battery-replace-sensor#reply-219779 was close to my answer. My supervisor would like proactive warnings o...
Tue, 10 Jun, 2025 at 3:21 PM
Port Scanning Sensor - Support More than 42 Ports Scannable in 15 Minute Timeout
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User Story As a PRTG User, I want to be able to use the Port Scanner sens...
Tue, 10 Jun, 2025 at 3:21 PM
Problem with account registered in prtg
A customer inserted his credentials in some sensor / device in the prtg, and after a while he changed the password in the Active directory, and this is causing an error in his account, where can I find the customer's registration? becau...
Tue, 10 Jun, 2025 at 3:21 PM
Oracle share
How can i add a sensor for checking share on oracle? I will check the share about size. Article Comments Hello, Thank you for your post. We do not have a dedicated sensor for monitoring shares on oracle. Perhaps you can use ...
Tue, 10 Jun, 2025 at 3:21 PM
Generating report - Availability of all server on a probe
Hi, is there a possibility to create an availability report of all servers on a probe? Single servers are not the problem, but I was asked if I can create an overview of all servers on a specific probe and their availability. Kind Rega...
Tue, 10 Jun, 2025 at 3:21 PM
Custom REST sensor on monitoring call in virtual host of tomcat
Hi everybody, The custom REST sensor worked perfectly the last year for us. Now that we need to deploy the same application twice, we started to use virtual hosts of tomcat. I now detected that the custom rest sensor cannot use the custom h...
Tue, 10 Jun, 2025 at 3:21 PM
Customizing gauge type map objects
I'd very muche like to have a map object like the "primary channel gauge" - without all the extras. The sensor is very large with much of the space being taken by the device name in the upper left, the current value in the low...
Tue, 10 Jun, 2025 at 3:21 PM
How can I monitor my Altaro HyperV backup event logs and make PRTG notify me?
I am using an Altaro backup server for my HyperV backups and I’d like to monitor the event logs to see if backup was successful or not. I want PRTG to notify me, especially when backup fails. Is there a sensor that I can use? Articl...
Tue, 10 Jun, 2025 at 3:21 PM
Get utilization percentage reports
I'd like to get reports on all my 10G interfaces which exceed 50% utilization. As well, I'd like that to send notifications when interfaces exceed 50%. Is this possible with PRTG? And how would I set this up? Article Comm...
Tue, 10 Jun, 2025 at 3:21 PM
Error Generating CSR using openSSL
I am trying to install a domain cert into my PRTG server following the steps listed herehttps://https://helpdesk.paessler.com/en/support/solutions/articles/76000045249#reply-713. When I run the openssl req -nodes -newkey rsa:2048 -keyout pr...
Tue, 10 Jun, 2025 at 3:21 PM
API Filter Sensor History by Datetime
How do you filter by the datetime column when querying the history endpoint? I am trying to get ONLY historical messages for that are GREATER THAN the time in which the report is run. Can you please provide an example of filtering by greate...
Tue, 10 Jun, 2025 at 3:21 PM
Find Windows credential
We have a prtg that is integrated with AD, the client does not know where he set the windows password on the prtg, it could have been on some device or on a sensor, and it changed the AD password and this is causing a problem in his account...
Tue, 10 Jun, 2025 at 3:21 PM
Only receive notifications for Ping Sensors down
My problem is identical to this thread from 9 years ago: https://helpdesk.paessler.com/en/support/solutions/articles/25383-disable-notifications-for-all-sensors-except-most-critical In essence, we want to receive email notifications for w...
Tue, 10 Jun, 2025 at 3:20 PM
PRTGProbeService keeps starting then stopping
Hello, PRTGProbeService is starting and stopping constantly. While is up, I'm able to login before it stops and logs me out, looking at the services PRTGProbeService is constantly starting, staying on for a minute then going onto stop...
Tue, 10 Jun, 2025 at 3:20 PM
PRTG Updates
Hello PRTG Network Teams. I have a problem with the PRTG uptade of my company. At this moment, I have the PRTG with the version 17.2.30.1825 and i can not update this PRTG by the last version. The PRTG that we have, it has a license a...
Tue, 10 Jun, 2025 at 3:20 PM
how to change the column option on alarm tab in prtg
hi there; how to change the column option on alarm tab in prtg; best regard and thanks Article Comments Hi, Could you please let us know which column you mean? Nov, 2020 - Permalink for example "Last Value" c...
Tue, 10 Jun, 2025 at 3:20 PM
Dell/EMC switch OS10 SNMP Monitoring with prtg
I want to monitor a dell switch S5212f-on (os10) model with PRTG, I made the following configurations but still cannot read information from the switch. sw1# show snmp engineID local Local default SNMP engineID: 0x800[.....] Configure S...
Tue, 10 Jun, 2025 at 3:20 PM
Dell/EMC Netwroker Sensor
Ein fertiger Sensor für den Dell bzw. EMC Networker Backup wäre hilfreich Article Comments Hallo jeicker, am Besten wäre es hier einen entsprechenden Feature Request zu eröffnen, damit wir neben diesem einen Thread auch weiter...
Tue, 10 Jun, 2025 at 3:20 PM
sFlow from Alcatel failing
Hi I am sending sFlow packets from an Alcatel switch to PRTG, but using the sFlow tester packets are failing on stage (5), Source ID/Sequence Has anyone got sFlow working on an Alcatel? Thanks Richard Article Comments Hello Rick...
Tue, 10 Jun, 2025 at 3:20 PM
Sensors show wrong status in Map
We have various device groups and various active directory based user groups. Every user group was denied acces from the Root level. Every user group was granted read-only access only to its corresponding device group. This arrangement work...
Tue, 10 Jun, 2025 at 3:20 PM
SyntaxError: invalid syntax: _channels: list = [] on result.py
Hi, We are adapting our Python to run on a PTRG Python Sensor, and first of all I tried to see the result of the example.py script , so I can use the same methods on out when we run it on PRTG Python environment via command Prompt on (C:\...
Tue, 10 Jun, 2025 at 3:20 PM
can i have a list of all error codes and their equal meanings but PE errors?
i want to do an overhaul in my network and i need to have all error codes with their equal meanings. i could find PE errors at your website whereas i coulnt find the others. could you please help me with my aims? Article Comments ...
Tue, 10 Jun, 2025 at 3:20 PM
Export sensor data via API
Dear, how can I get data from a sensor and export via api? the way I'm doing is giving me a wrong value example of the message This XML file does not appear to have any style information associated with it. The document tree is shown ...
Tue, 10 Jun, 2025 at 3:20 PM
Report with alerts within specific hours
Hello. When i arrive to my office every day in the mourning i would like to have a report with all alerts that our company have in the night. This is because we may have lost connectivity with another site for instance 1h and i would l...
Tue, 10 Jun, 2025 at 3:20 PM
Is there a way to add map metadata to a map?
Specifically, I'd like to add the last edited date to each map in a consistent format, and possibly the map name Article Comments Hello, Thank you for your message. I`m afraid that PRTG doesn't have native objects fo...
Tue, 10 Jun, 2025 at 3:20 PM
Remote probe install stuck on Npcap
Hi all, I've seen various post about this, but has not the outcome i'm looking for. My problem: Ive a VM for the PRTG remote probe, but this server also runs other apps. Wich uses WinCap/Npcap wich is already installed. So dur...
Tue, 10 Jun, 2025 at 3:20 PM
Notify Traffic volume in 5 minute intervals
I can create a notification trigger based on volume with a minimum time of 1 hour. I need to reduce that time from 1 hour to 5 minutes or maybe 1 minute. I am currently running on version 20.4.63.1427+ Article Comments Hello W...
Tue, 10 Jun, 2025 at 3:20 PM
How to change the default colors of the channels in graphs
hi there, is there any way to change the default colors of the channels in graphs so that then it the color of channels in the new sensors be according to new colors, best regard and thanks Article Comments Hi there, please ta...
Tue, 10 Jun, 2025 at 3:20 PM
Changing the Ping sensor to be the Master Sensor
I have a couple thousand ping sensors, and I did not realize that I had to set the Master Sensor setting before creating a template. I tried selecting all the ping sensors to make the change, but the option to select the Master Sensor is no...
Tue, 10 Jun, 2025 at 3:20 PM
Incident Report
We really need a incident report. This would be a report to run daily which summaries events by status which I can do in a map. I find it interesting that PRTG Reporting is so utterly useless. You can really delete Reports as it is today...
Tue, 10 Jun, 2025 at 3:20 PM
XML EXE Script Sensor - Win10 Powershell
I have successfully added a Demo sensor using the Demo Batch file provide in the PRTG Windows installation. C:\Program Files (x86)\PRTG Network Monitor\Custom Sensors\EXEXML\Demo Batchfile - Returns static values in four channels.bat I&...
Tue, 10 Jun, 2025 at 3:20 PM
PRTG email alerts subject to long
How to change PRTG email alerts subject, that due to long, its weird.. Current subject as " [%sitename] %device %name %status %down" and email subject like as [PRTG-MTSECUTIL01] STFW01 SonicWall CPU Health (SNMP SonicWall Syst...
Tue, 10 Jun, 2025 at 3:20 PM
Receiver Syslog - Regular expression
Hello, I'm saving the syslog messages of a device with a sensor Syslog Receiver. I can apply some regular stores data in order to implement the alarms expression. Example: Receiver syslog message = 1622. Regular expression for the statu...
Tue, 10 Jun, 2025 at 3:20 PM
Monitor a running application
We have some crummy vendor provided applications that instead of running as a service require an actual application to be logged in on a server. Thus there is no service available to monitor. How can I set up a sensor to monitor when an ap...
Tue, 10 Jun, 2025 at 3:20 PM
How to fix Sensor RDP - Cannot assign requested address. (socket error # 10049)
Sensor RDP Cannot assign requested address Socket Error # 10049 Cannot assign requested address. (socket error # 10049) Windows Server 2012 Remote desktop enabled Remote Management enabled PRTG Article Comments Hello there, ...
Tue, 10 Jun, 2025 at 3:20 PM
Windows Update Sensor only returns errors PE233 and PE231 for some sensory
We have a number of Windows update sensors and two have been misbehaving a little while, but only recently started giving a "useful" error message saying the following: XML: The returned XML does not match the expected schema. (co...
Tue, 10 Jun, 2025 at 3:20 PM
Oldest file channel to show the aged file count details?
Customer request to view the aged file count details from the folder sensor alert. Is that any option available in oldest file channel at present it shows only the day and hr only. so, please help us to reply my query. Article Comme...
Tue, 10 Jun, 2025 at 3:20 PM
Ignore group of sensors
Hi, We do have a customer with alot of sensors. Under the customers remote probe there is a group with sensors, that only the customers are reacting on. Is it possible to hide those sensors (when error) so that they will not show up in ...
Tue, 10 Jun, 2025 at 3:20 PM
Export - edit - import
Can I export all my sensors to Excel, then edit them and import them again to overwrite the sensors? Article Comments Hello, Thank you for your message. Can you please describe what you would like to achieve exactly ? To exp...
Tue, 10 Jun, 2025 at 3:20 PM
Excluding weekends calculations from a custom report
I Created a custom schedule. It includes 5 working day and 12 working hours. I run a report using this schedule. When I choose only 5 days, I get for example, average traffic of 90Mbit/s. When I choose the same 5 days + the weekend, the ave...
Tue, 10 Jun, 2025 at 3:20 PM
What URLs should be open to use a slack notification?
I am trying to use slack notification in PRTG. For security reasons, only necessary URLs and IP addresses should be opened. What URL or API do PRTG use when requesting slack? Please tell me the URLs that needs to be open. Thanks. ...
Tue, 10 Jun, 2025 at 3:20 PM
Notification on Warning Level
Dear Sir, I have configured the PRTG to send notification (Email) by "When sensor state is down for at least 600 second perform Email to ....." All sensors that are going to Down, I'm receiving email. It is OK. but I want ...
Tue, 10 Jun, 2025 at 3:20 PM
Ping über verschiedene Routen?
Hallo, Zu einer redundant angebundenen Colocation möchte ich die Verfügbarkeit der Leitungen monitoren. Es gibt eine Primärverbindung (MPLS) und eine Sekundärverbindung (IPsec). Mein Problem, an das ich stoße ist, dass sowohl für die Ü...
Tue, 10 Jun, 2025 at 3:20 PM
Windows Update Status Sensor Returns Couldn't retrieve OS information. Resultset was empty
The Windows Updates Status returns error "Couldn't retrieve OS information. Resultset was empty" Core is running 18.1.37.13946+ and has powershell 4.x installed Target is running Server 2012 R2 and has powershell 4.x insta...
Tue, 10 Jun, 2025 at 3:20 PM
Docker Monitoring Beta
When will the beta of the docker sensor be finished and be available as a "normal" sensor? Article Comments Hello Johannes, Thank you for your message. The Docker sensor will be deprecated and replaced by a new one...
Tue, 10 Jun, 2025 at 3:20 PM
Prtg monitor Servers
I have installed a PRTG server with a probe for my company, but I can't figure it out. The PRTG does not read my 3 servers and the rest of the 4 does. While they are all networked and members of domain. They are Windows Server machines ...
Tue, 10 Jun, 2025 at 3:20 PM
How can I dynamically create channels based on a query?
So I can use the SQL v2 sensor to run a query and get results. But how can I take those results and display them. For example, query would give 4 columns of date like so: CustomerDB,DBSize,UserCount,Sizeperuser Cust1db,300,6,50 Cust2db,...
Tue, 10 Jun, 2025 at 3:20 PM
untrasted or invalid certificate error on PRTG app for iOS
Hi, I followed this reply to import the ssl certificate https://https://helpdesk.paessler.com/en/support/solutions/articles/76000045249#reply-673 but I get the error in the object I read this question https://helpdesk.paessler.com/en/suppor...
Tue, 10 Jun, 2025 at 3:20 PM
Threshold notification between two number or define limit warnings that warning are in two numbers
Hi All I won't to make threshold notification between two number or define limit warnings that warning are in two numbers (0 to 50 is green, 50 to 60 is red (Down) and 60 to 100 is green) Can are doing this with PRTG? Article Co...
Tue, 10 Jun, 2025 at 3:20 PM
Multi edit to add dependencies
I would like to set dependencies for multiple devices [and their sensors] to the ping sensor of the device. The said ping sensors are set under the device groups. Is there a way to add this for all the device groups at once, instead of indi...
Tue, 10 Jun, 2025 at 3:20 PM
Inverted Sensor
I need to set up a sensor that shows green when an .exe is not running on a VM and then red when the .exe is launched. Is there a good way to do this? Article Comments Hello Andy, Thank you for your message. I'm afrai...
Tue, 10 Jun, 2025 at 3:20 PM
[OPEN] Allow Certificate-Based Authentication Throughout Clients
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User Story As a PRTG User, I want to use certificate-based authentication...
Tue, 10 Jun, 2025 at 3:19 PM
Add Python Modules
I've written a custom python script to pull data from the Google Analytics Realtime Reporting API. The existing PRTG sensor for Google Analytics leverages the Core API so this won't work in this case (I've tested). It has been...
Tue, 10 Jun, 2025 at 3:19 PM
PRTG + NGINX Reverse SSL Proxy
Hello there, I was wondering if someone could help me out in regards to using a custom SSL certificate for my PRTG instance. I currently run a NGINX Reverse SSL Proxy server on a Linux webserver (xx.xx.xx.10) and my PRTG on a Windows S...
Tue, 10 Jun, 2025 at 3:19 PM
create a remote ping
Hi all I want to create a probe that pings via SSH example: SSH connection XXX.XXX.XXX.XXX id AAAA PW BBBB ping address YYYY.YYYY.YYYY.YYYY.YYYY.YYYY.YYYY I created a device to which I specified SSH parameters and my probe inherits ...
Tue, 10 Jun, 2025 at 3:19 PM
List of channals
Hello, I want to get the list of all channels in my sensor or sensors, I used this API to get the List. But I didn't get the Channel Name and another information that belong to the channel. https://localhost/api/table.xml?content=ch...
Tue, 10 Jun, 2025 at 3:19 PM
why does my report show 2 graphs instead of one?
recently, i have tried to take a graph report in prtg. although, it is expected that there has been just one graoh for each sensor, however, i receive 2 graphs for each one. whats the problem? Article Comments Hello there, do...
Tue, 10 Jun, 2025 at 3:19 PM
Unable to send out test or notification email
Hi all, I am new to the PRTG setup, I will wish to have email notification send to us when sensor values change or status down. I am using Direct delivery using built-in email server (default) with the sender to my own company email (Te...
Tue, 10 Jun, 2025 at 3:19 PM
cannot setup LDAP
cannot setup, error as below The validation of the data you entered has failed. The Active Directory domain is not accessible The settings have not been changed. Error details Version: 20.4.63.1427 Server: 127.0.0.1:4443 URL: /editsetti...
Tue, 10 Jun, 2025 at 3:19 PM
Create channels from custom SNMP query
Hi, I try to figure out is there a way to convert single snmp query response "00 4D 00 01 00" to five different channels in prtg? Also would like to know is there way to convert hex to dec (4D => 77 which is temperature val...
Tue, 10 Jun, 2025 at 3:19 PM
Metric report
I need to capture some metrics regarding the use of PRTG. When an alert is triggered, can i generate a report telling me how long it was before it was acknowledged, paused or cleared? I will like to run this report for all alerts say ove...
Tue, 10 Jun, 2025 at 3:19 PM
Hyper-V Host Server sensor problem
Hello, When adding hyper-v host server sensor I get an error "Microsoft Windows Server 2019 Datacenter" does not support BytesPersec (Field). This host have another sensors (CPU, Memory, Diskspace) which work fine. Additionally ...
Tue, 10 Jun, 2025 at 3:19 PM
Downtime Report for All Device
Hi Team, I would like to download a monthly report that consist the following below for all the 100 devices that being monitored. It should display items as below in a csv or xml file. 1. Downtime (Date & Time) 2. Uptime (Date...
Tue, 10 Jun, 2025 at 3:19 PM
How to change snmp udp 161 to tcp 161 for monitoring devices
In the infrastructure that monitoring exists a firewall that this blocking port UDP 161 and only allows tcp 161, exists the procedure to change my monitoring in PRTG over tcp 161? Its very important to have ready this monitoring for my clie...
Tue, 10 Jun, 2025 at 3:19 PM
use sensor “SNMP CPU Load” to query the Paloalto firewall CPU load
Hi, We have use the PRTG build-in sensor “SNMP CPU Load” to query the Paloalto firewall CPU load, and we get two value : processor 1 & processor 2. Is it possible to know what is the snmp oid we query? Best Regards, Jackson Ku ...
Tue, 10 Jun, 2025 at 3:19 PM
Hiding Paused Sensors
Dear Support Team, Hello, Is there any way or solution for hiding paused sensors of a device? Best Regards Article Comments Hi Hossein, Thank you for your post. I'm afraid to tell you though, that it's not possible to ...
Tue, 10 Jun, 2025 at 3:19 PM
A Monitoring Agent
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User Story As a PRTG User, I want an installable agent for Windows server...
Tue, 10 Jun, 2025 at 3:19 PM
Feature request
Is it possible to request a functionality to be added to PRTG here? I learned through another inquiry that when using SNMP sensors and the SNMP Tester tool that PRTG does not support the use of hexadecimal number formats. Since I was trying...
Tue, 10 Jun, 2025 at 3:19 PM
Half donut object shape sensor
Hello. In older versions I use shapes like half donut (semicircle) around a clock in PRTG map. In this version I can't find this kind of object. After replying I can send you an image to show what I need. Article Comments He...
Tue, 10 Jun, 2025 at 3:19 PM
Extended flexible way to handle sensor's incoming data
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User Story As a PRTG User, I want possibility to evaluate incoming sensor...
Tue, 10 Jun, 2025 at 3:19 PM
Do not reset an acknowledged error when a scheduled maintenance window ends
We have a number of servers that have maintenance windows configured. For a number of our servers, there are some sensors where we expect an error condition to persist for some time (at the moment, usually due to the closure of sites due t...
Tue, 10 Jun, 2025 at 3:19 PM
Remove unrestricted acknowledgement from the selection list
Is it possible to remove the unlimited acknowledgement from the selection list? It should only be possible to confirm at specific times. Is this only possible for certain users? Article Comments Hello Michel, Thank you for you...
Tue, 10 Jun, 2025 at 3:19 PM
Setting alerting based on limits
Can someone please advise the best practice on setting up alerting based on limits. For example, what would be the most suitable set up for ping sensor for Access points? Whats the best bottom and upper limit? Article Comments H...
Tue, 10 Jun, 2025 at 3:19 PM
How to hide all Paused Sensors?
Core version: 18.2.41.1652 Hi, I see a few comments about how to do this on earlier versions but these seem to point towards a View option that does not appear to be within the current version. Is there a way you can hide all paused sens...
Tue, 10 Jun, 2025 at 3:19 PM
.NET & API Usage
I am using C# to call the PRTG API. I get past authorization, but can't get past a "browser not supported" error message. I have tried a few settings, but haven't had any luck getting past it. Any suggestions? A...
Tue, 10 Jun, 2025 at 3:19 PM
2 day data toner level on scheduled SNMP printer sensor 0
L.S. I have several HP printers, that are in power-save during out-of-office hours. This gave me error's, so I put these printers on a Week-day Eight-to-Five schedule. This work fine. Looking at the "Pages Printed" graphs,...
Tue, 10 Jun, 2025 at 3:19 PM
How do I monitor a Windows Event Log other than the default ones?
I'm trying to monitor the event log on a clustered node for any changes in virtual machine location. I've found the correct location and event ID I want to be notified for but the log is not in the list of the Windows API Event Log...
Tue, 10 Jun, 2025 at 3:19 PM
WMI: Unable to establish connection 800706BA: The RPC server is not available
hello everyone, I have a problem with my PRTG all my sensors are not giving although a few days ago all were working I have the error "WMI: Unable to establish connection (800706BA: The RPC server is not available - Host: 192.168.xx.xx...
Tue, 10 Jun, 2025 at 3:19 PM
Windows - SNMP Virtual Memory Vs PageFile
I may be crazy but I thought Virtual Memory in Windows was the page file. The SNMP Memory Sensor can show physical and Virtual. The Virtual Memory seems to equate to same value as physical however I'm seeing almost 100% Virtual memory u...
Tue, 10 Jun, 2025 at 3:19 PM
How can I check if a user is logged in on a specific Webpage?
Hello! :) I am trying to find a way to monitor our 4 Raspberry info tvs. On these machines is running raspberry pi and chromium with a url switch plugin. So the raspberry shows all 30 seconds another URL. On of these URLs is a grafana...
Tue, 10 Jun, 2025 at 3:19 PM
Is there a way to find sensors that have a high frequency?
We have nearly 10,000 sensors running on our environment and would like to check that none of them have been set to monitor at a high frequency. Is there a simple way to check for this? Article Comments Hello Giles, Thank you ...
Tue, 10 Jun, 2025 at 3:19 PM
System Uptime sensor Graph
hi Expert, My system uptime sensor graph has shown low reading while that sensor doesn't down. This happens within 8hour and after that my graph back to normal back. I check the data table, within that time my sensor detected uptime ...
Tue, 10 Jun, 2025 at 3:19 PM
What causes a Access violoation ?
I have a problem with SNMP FUJITSU SYSTEM HEALTH V2 SENSOR. The problem is an error occurs with the following message:"Access violoation at address00A7695E in module 'PRTG Probe.exe'. Read of address 00000015 in FujitsuiRMC s...
Tue, 10 Jun, 2025 at 3:19 PM
Security of probe-to-server connection
Is there somewhere a documentation where I can read about security of remote probe connections. I (or my client) want to know how server can be sure that probe connection is valid (probe id, personalized certificate etc..), is it really SSL...
Tue, 10 Jun, 2025 at 3:19 PM
VMware - vSphere Cluster and VM DRS Score as PRTG Sensor
Hello PRTG Team, we updated to vSphere version 7, with this version the DRS Score was introduced. This score is pretty useful and we want to have it within PRTG. We like to have the Cluster DRS Score within PRTG to see the "Happine...
Tue, 10 Jun, 2025 at 3:19 PM
Disk Array Sensor
Hi, I would like to ask if there is a a sensor or a similar one that we can use for the RAID/disk array of a server, via iLO (HPE) or iDRAC (DELL). I have searched the available sensors, but the only ones are: individual Physical disk sen...
Tue, 10 Jun, 2025 at 3:19 PM
VMware - vSphere Cluster and VM DRS Score as PRTG Sensor
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User Story As a PRTG User, I want the DRS Score from VMware vSphere as a ...
Tue, 10 Jun, 2025 at 3:19 PM
Synology physical disk = smart?
Hello! I would like to ensure that the SNMP synology physical Disk sensor monitors for S.M.A.R.T drive status? I want to be sure to know if a disk enter warning or failed state. If not: how may i check for this values with SNMP? ...
Tue, 10 Jun, 2025 at 3:19 PM
Log Entries
Hello in the log module we can apply a filter by date, which granularity is taken into account We did a test by selecting minutes that did not seem to be taken into account 2020-11-24 16h16 to 2020-11-24 16h24 in the event of an alert, the ...
Tue, 10 Jun, 2025 at 3:19 PM
Rest Custom API Channel limit 50 exceeded
I have created a REST Custom Sensor to Monitor our VPN Tunnels on a Palo Alto Firewall. We have over 50 Tunnels so my question. Is it possible to just create the tunnels that startswith "at00" ? Example from a Tunnel Name &qu...
Tue, 10 Jun, 2025 at 3:19 PM
Check log file for keywords
Hi, we would like to check logfiles on a Linux server for keywords (like error). Are there possibilities for this or has someone already written a script for this? Thanks in advance. With best regards, Dennis Hartmann Article Co...
Tue, 10 Jun, 2025 at 3:18 PM
Sniffer only seeing broadcast traffic
Hello, I am testing out the sniffer sensor and have it configured in the following way: Configured port mirroring (spanning) The server setup is a sVM on hyper V server with several nics. One nic is dedicated for PRTG management, ho...
Tue, 10 Jun, 2025 at 3:18 PM
Suggestion to Graph Settings
Hello, I always use most detailed settings for Graph Settings. Now it is: LiveGraph 16h/1min = 960 values x3 Graph1 2d/1min = 2880 values x30 Graph2 60d/1h = 1440 values x12.5 Graph3 750d/1d = 750 values for unknown reasons you are u...
Tue, 10 Jun, 2025 at 3:18 PM
Flexibility on Polling Interval
Is it possible to allow more flexibility on the polling interval on the hosted version of PRTG like on the installed software variant? Currently the lowest polling frequency possible to configure on the hosted version is 60 seconds, but we ...
Tue, 10 Jun, 2025 at 3:18 PM
Inhalt einer Datei auslesen
Guten Morgen, folgendes Szenario: Wir haben ein Logfile, in welchem eine Anwendung ihren derzeitigen Status schreibt. In dem Logfile steht dann immer nur ein einziges Zeichen (0, 1, 2 od. 3). Gibt es einen Sensor, mit welchem ich das ...
Tue, 10 Jun, 2025 at 3:18 PM
Export sensors and import into different PRTG instance
Is it possible to export a group of sensos from one PRTG instance and then import them into a dfferent PRTG instance? We have 3500 sensors in a PRTG instance hosted by a 3rd party (they have multiple customers on their instance) and we ar...
Tue, 10 Jun, 2025 at 3:18 PM
PRTG Mobile App with NFC Reader
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User Story As a PRTG User, I want the PRTG Mobile App to read NFC-Tags. ...
Tue, 10 Jun, 2025 at 3:18 PM