kb.paessler.com

Welcome to the Paessler Knowledge Base Archive. Here, you will find articles from kb.paessler.com.Please note that this is a mere import of all questions and the corresponding replies into a new platform. The important articles were transfered manually - articles in this folder were imported automatically. We tried to keep links working, but some may fail. If you find some, please let us know. Please bear in mind that articles in this folder may contain old / outdated data.

Read last line of JSON
I am needing to read the value of the / LAST / time it encounters a JSON entry, not the first.. this is what i hav, i need to pull the value of the last time it reads "count" for exmaple.. but it appears to only read the 1st ti...
Tue, 10 Jun, 2025 at 3:25 PM
Status Donuts in Map
I want to use a group of devices in my the status donut. When I click on the status icon on the right to see details, it gives me a list of all the devices in our environment. How can I limit it to only the devices in a group? Artic...
Tue, 10 Jun, 2025 at 3:25 PM
SAP Monitoring
Is there any possibility to monitor SAP CCMS or SAP Control with PRTG? Article Comments There is a SAP Plugin, which creates a communication bridge between SAP and PRTG. It connects to the desired SAP system using Computing Cent...
Tue, 10 Jun, 2025 at 3:25 PM
MS Netlogon Patch breaks PRTG sensors
Once we applied these patches, the stability of our PRTG instance was lost - the additional load involved with handling the more secure encryption must have pushed our probes over the limit and we're getting a lot of complaints now abou...
Tue, 10 Jun, 2025 at 3:25 PM
Handling "No such object (SNMP error # 222)" for the SNMP Cisco ASA VPN Connections sensor
The SNMP Cisco ASA VPN Connections sensor queries a couple of different OIDs, but on some ASA versions, one of them is not returned by the device, Active Email Sessions. This device template (download link) creates an SNMP Custom Advanced...
Tue, 10 Jun, 2025 at 3:25 PM
How do I view ISP bandwidth
I want to see if there is a problem. Article Comments Hello, Thank you for your post. Can you please describe more in detail what you would like to monitor? Kind regards, Sasa Ignjatovic, Tech Support Team Sep, 2020 ...
Tue, 10 Jun, 2025 at 3:25 PM
Backwards (?) Sensor
Hi! I bet this is a Newbie Quest but I don't no how to better describe my Problem: I have 10 different Sensor that I managed to successful read from a XML Source. It is about open Slots - the more available the better. If the Number goe...
Tue, 10 Jun, 2025 at 3:25 PM
SOAP Host Hardware Status Warning
Hallo zusammen Ich hab ein Problem mit einem SOAP VMware Host Hardware Status Sensor. Seit einigen Tagen hab ich einen Warning State auf dem Sensor. Benutzerberechtigungen für den ESXi-Host (Parent Device) sind richtig gesetzt. Es gab k...
Tue, 10 Jun, 2025 at 3:25 PM
lost password
I lost the password of the demo. No email received. What are the options? Article Comments Hello, Thank you for the message. If you lost the password of the prtgadmin account, you can use the PRTG Administration tool to chan...
Tue, 10 Jun, 2025 at 3:25 PM
How do I Monitor Hard Drive SMART Events?
I had a RAID fail because of multiple drive failures. Problem was reported via SMART but nothing in the OS or PRTG picked it up. What is the best way to monitor for Hard Drive SMART events? Article Comments I would like to kn...
Tue, 10 Jun, 2025 at 3:25 PM
Active Directory Integration with Sub Domains
According to the manual its currently not possible to include AD subdomains in the PRTG. Os there a workaround or know somebody that Paessler is working on a solution? Kind regards Article Comments Hello Harti, I am afraid t...
Tue, 10 Jun, 2025 at 3:25 PM
Feature Request: Add "Set as mastersensor" to sensor context menu
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User Story As a PRTG User, I would like to have a shortcut to set a senso...
Tue, 10 Jun, 2025 at 3:25 PM
snmp Memory usage - difference between virtual memory and physical memory ?
Hello, I think that I have a stupid question but I still pose it... What is the difference between the virtual memory and physical memory on the SNMP memory usage for Windows? Best regards, Article Comments Hi FVE, Please ...
Tue, 10 Jun, 2025 at 3:25 PM
What kind of mode does a probe operate in ?
In the core log, there are two modes of a probe, burst mode and streaming mode. What are the meaning of these two modes, and what are the differences? Article Comments Hi Jonathan, Under normal circumstances, a Probe is cont...
Tue, 10 Jun, 2025 at 3:25 PM
Issue with WMI after windows lock up
HI, I'm having weird issue with a two different Windows 2016 std servers. If for some reasons windows lock up then i reboot system but after the reboot all wmi sensors are in error PE015. I tried several reboot with no luck. No proble...
Tue, 10 Jun, 2025 at 3:25 PM
Change Report Subject
My C level folks want the subject changed on report emails, but there seems to be no way to do this for reports, or for the attachments. Is there some mechanism that can be used to set the subject (specifically, I need to remove the sys...
Tue, 10 Jun, 2025 at 3:25 PM
What is the health check method in a cluster mode?
In a cluster mode, how long is the health check cycle between the master and the failover node? Looking at the cluster status, its connection automatically reconnects every specific time. What makes the nodes works this way? Ar...
Tue, 10 Jun, 2025 at 3:25 PM
MQTT Subscribe Sensor JSON Path
How can I find the JSON Path for my Device? I have a ESP32 + Temperature Sensor which submits to a Mosquitto Instance on a Raspberry. But I'm not able to find the right JSON Path. I tried getting a JSON response locally on the rasp ...
Tue, 10 Jun, 2025 at 3:25 PM
Check if file exists in Sharepoint
Every week one file with the name "YYYY-MM-DD".csv (ex: 2020-09-24.csv) is uploaded to Sharepoint. Is it possible to monitor, if this file exists? Is there a way to work with variables in the file-sensor? Or should I use a differ...
Tue, 10 Jun, 2025 at 3:25 PM
Monitoring Wikipedia Articles
I would like to monitor the changes to a specific wikipedia article in PRTG. The behavior of the sensor should be something like: if some changes were made to the article, then display a warning and give a summary of the changes. is there a...
Tue, 10 Jun, 2025 at 3:25 PM
Snmp CPU load sensor
planing to add cpuload sensor using snmp in server 2019 but seems it won't work, need your help. Article Comments Hi there, please check whether you have SNMP correctly configured: https://blog.paessler.com/how-to-enable-s...
Tue, 10 Jun, 2025 at 3:25 PM
Having error adding snmp cpu load in prtg
----------------------- New Test ----------------------- Paessler SNMP Tester - 20.2.4 Computername:host 9/24/2020 4:46:13 PM (1 ms) : Device: ip 9/24/2020 4:46:13 PM (4 ms) : SNMP v2c 9/24/2020 4:46:13 PM (6 ms) : Scaninterfaces Scanning S...
Tue, 10 Jun, 2025 at 3:25 PM
set WMI Free Disk Space sensor Drive property in poweshell
I have to add 100s of disk space sensors from a powershell script that identifies all the varying number of disks on each server. Each time I clone ones of these sensors, how can I set it to the relevant drive letter to check against (F:, G...
Tue, 10 Jun, 2025 at 3:25 PM
Request for Cisco Uptime Sensor
Hello - I'd like request that a Sensor be created specifically for the Cisco Uptime to read beyond the 32 bit value: A support engineer on the knowledge page suggested a perfect solution by scanning a SNMP OID for the snmpEngineTime w...
Tue, 10 Jun, 2025 at 3:25 PM
Update Geo Location on Map upon device discovery
When devices are discovered, GPS coordinates or physical addresses can be pulled in via SNMP. However, the Geo Map isn't automatically updated with that informatoin as the device is discovered. You have to go into each devices setting...
Tue, 10 Jun, 2025 at 3:25 PM
Cloud Heartbeat Monitoring for PRTG
We would benefit from having our PRTG server send "proof of life" heartbeat status updates to a cloud service which could in turn notify (email/text/etc) if the PRTG server hasn't made contact within a specified duration. Th...
Tue, 10 Jun, 2025 at 3:25 PM
Can I put a Date in File Name field in File Content Sensor
I want to use File Content sensor to scan my log file for some alarming message. We are using log4net Rolling log for logging. Our log File name is something like HeadEndService_20200925.log. When I tried File Content sensor, it only accept...
Tue, 10 Jun, 2025 at 3:25 PM
Synology SNMP_EXCEPTION_NOSUCHINSTANCE
I have Synology DS1515, DSM 6.2.3-25426 Update 2 What am I doing wrong? Im unable recive any OID answer. Paessler SNMP Tester - 20.2.4 Computername: XX Interface: 172.20.20.198 25.09.2020 20:34:53 (10 ms) : Device: 172.20.20.1 25.09.202...
Tue, 10 Jun, 2025 at 3:25 PM
File Content Sensor - dynamic filename
I am trying to monitor the content of a logfile, using a File Content Sensor. My problem is that our server creates logfiles with the date encoded as part of the filename, e.g. MyServerLog_dd_mm_yyyy.txt. Is there anyway of monitoring t...
Tue, 10 Jun, 2025 at 3:25 PM
DISK FREE SPACE Windows Server (SNMP)
Hello We would like to ask if we can monitor Disk Free Space with SNMP on Windows Servers ? Is this possible ? For Security reasons we do not want to use WMI or PowerShell. Article Comments Hello Giannis, Thank you for your ...
Tue, 10 Jun, 2025 at 3:25 PM
How do I monitor all services on a server set to automatic
How can I monitor all services set to automatic on a server? Article Comments Hey fitzgeraldk, on PRTG you got the option to monitor services via Windows Object (WMI). You can choose service for service, but you have to know...
Tue, 10 Jun, 2025 at 3:25 PM
PRTG Update path
Hi, We are using PRTG version 18.4.47.1962. We want to update to the latest 20.3.61.1649. Could you please suggest if a direct update is available or we need to go to some other version first? regards, Shadid Article Comments...
Tue, 10 Jun, 2025 at 3:25 PM
Is there any sensor giving the status of a RAID virtual disk on dell poweredge?
Unless I am wrong, neither of SNMP Dell PowerEdge Physical Disk Sensor SNMP Dell PowerEdge System Health Sensor are giving the state of a virtual disk (eg. online, rebuilding, degraded, etc.). I have tried by plugging those sens...
Tue, 10 Jun, 2025 at 3:25 PM
How do I schedule auto discovery for the weekend?
I want to set up an automatic auto discovery weekly but I only want it to run on Sundays. How do I accomplish this? In the object settings under Schedule, I only see weekly. Article Comments Hi there, the "weekly" ...
Tue, 10 Jun, 2025 at 3:25 PM
PRTG trial License on Windows 10 ARM and Wine on Linux
Can I get the PRTG trial License on Windows 10 ARM and Wine on Linux? PRTG can't read the system ID for request the trial Licence. Article Comments Hi Feodor, PRTG Network Monitor is a Windows application and requires one...
Tue, 10 Jun, 2025 at 3:25 PM
Trigger on multiple sensor events
Hi, Is it possible to set up a state trigger of multiple sensor events? Example. I have two switches monitored. If one goes down no triggered notification. If both goes down an I would like to get an e-mail trigger notification. A...
Tue, 10 Jun, 2025 at 3:25 PM
process several lines from sql tablespace occupation query
Hello support, I want to ask you how to process a result from a sql query which retrieve all tablespace name which occupation like this : TABLESPACE_NAME SIZE(MB) USED(MB) MAX_EXT PCT_MAX_SIZE -------------------...
Tue, 10 Jun, 2025 at 3:25 PM
Auto update time/time window
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User Story To control the times auto updates a checked for Details of U...
Tue, 10 Jun, 2025 at 3:24 PM
Random value in URL (avoiding cache)
Hello, I am working with HTTP Advanced sensor. I am interested is it possible to add "random value" parameter to URL, in order to avoid response caching on web server side? For example, my URL is: http://www.demo.url/index.php?l...
Tue, 10 Jun, 2025 at 3:24 PM
SMTP relay server error
I am having the below issue, Error sending "Email": SMTP relay server ("smtp.office365.com") connection failed (Sensor/Source/ID: 6832/2415/1) It is working fine and after our last update the above issue happen. Tha...
Tue, 10 Jun, 2025 at 3:24 PM
HA cluster formation feature request.
PRTG large installations need XL1 or even EM. Complex network monitorig should make available features that make things simple. HA cluster has 5000 sensors limitation which will increase server count. This should be overcome. Another pro...
Tue, 10 Jun, 2025 at 3:24 PM
PRTG to monitor it's setup sufficiency in relation to evolving monitoring load.
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User Story As a PRTG User, I want PRTG to monitor it's setup sufficie...
Tue, 10 Jun, 2025 at 3:24 PM
Adding a Windows API (Event Log) user error
I am getting the following error after I add a Windows API Event Log. Logon failure: The specified username is invalid(2202) (code: PE029) Is their anyway to test this out on the PRTG or target Windows server side? Article Comm...
Tue, 10 Jun, 2025 at 3:24 PM
PRTG Desktop don't Connect after Restart
Hi, i've installed PRTG Desktop and connect to the Server with my credentials on Port 443. After i restart my Computer the Desktopapp don't reconnect and if i check the credentials, i see they are not the same like i entered. T...
Tue, 10 Jun, 2025 at 3:24 PM
Factory Sensor - Average of last 15 minutes
Dear all, is it possible to calculate the average of the last 5 minutes of a value with a Factroy Sensor? Case: We get from a JSON File the Temperature from our air condition, in detail from the air blown into the room. Cause of the...
Tue, 10 Jun, 2025 at 3:24 PM
Notification Trigger Inheritance
If "Inherit all triggers from parent objects and use the triggers defined above" is selected, does one override the other or do they both apply? For example, my inheritance is "When sensor state is Down for at least 300 s...
Tue, 10 Jun, 2025 at 3:24 PM
Weather Radar on Map
Hello, First time poster, long time reader. I wanted to see if there is a way to get a live weather radar map inside of a PRTG map. I have tried to use IFRAME but a lot of sites have the IFRAME ability turned off for security i would gues...
Tue, 10 Jun, 2025 at 3:24 PM
Change color of Acknowledge sensor status in PRTG
Hello. We would like to change the color of acknowledged sensors in PRTG. We are able to change the color of acknowledged sensors in sunburst / treemap map objects (in v12 and v13) with below css code. How do we change the status icon (e.g....
Tue, 10 Jun, 2025 at 3:24 PM
Auto discovery - existing sensors
I have an IIS server that I add client sites to. If I set up auto discovery weekly, will it delete existing sensors, or will it intelligently see that certain sensors already exist and ONLY create new sensors? I can't find anything an...
Tue, 10 Jun, 2025 at 3:24 PM
I can't seem to connect to my server using this URL
I keep getting a "Maximum Tries Exceeded" error when I try to connect to my server via my script using this URL: "https://" + The IP for my server + "/api/getstatus.json?id=0" Article Comments Hi t...
Tue, 10 Jun, 2025 at 3:24 PM
monitor data channels configured with HSRP protocol
Good afternoon, I need your help, how can I monitor two data channels configured with HSRP protocol, and know when they are switched, which sensor I can use or how I can do it. Thank you Article Comments Hello there, Thank y...
Tue, 10 Jun, 2025 at 3:24 PM
Initial login to a site I want to monitor
Hiya. I am trying to monitor a site using httpfullsensor. When I monitor the public parts of the site, that's fine, everything works; but I need to login as me initially to monitor the innards of the site, and that login has a 2FA....
Tue, 10 Jun, 2025 at 3:24 PM
Custom Template Sensor Syntax given as answer is unclear
I'm running into some issues regarding the Custom Template Sensor Syntax, and saw this KB: https://helpdesk.paessler.com/en/support/solutions/articles/80514-create-channels-dynamically-based-on-json-objects In it, Stephen Linke gives ...
Tue, 10 Jun, 2025 at 3:24 PM
Slack Global Status Monitor
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User Story As a PRTG User, I want a Global Slack Status Sensor (think Zoo...
Tue, 10 Jun, 2025 at 3:24 PM
Moving probe machine
Could you please direct me to the PRTG manual page for probe migration ? Where are the steps on the Knowledge base article https://https://helpdesk.paessler.com/en/support/solutions/articles/76000063736 , mentioned on the PRTG manual itself...
Tue, 10 Jun, 2025 at 3:24 PM
Prtg doesn't send email notification
Hello, i configured my Prtg server. Test e-mail works correctly. I create a Failed Login sensor like that "Logfile: Security / Event Type: Security Audit Failure / Filter by id: 4625" Scanning: 60sec If a Sensor Qurty Fails: set ...
Tue, 10 Jun, 2025 at 3:24 PM
User Group Access Rights
How can I find out which devices or sensors a group has access to? I know that it is possible to see, to which groups, the access of a device or sensor has been given. (in access rights section in device or sensor settings) But I want to ...
Tue, 10 Jun, 2025 at 3:24 PM
Mehrere Sensoren gleichzeitig löschen
Guten Tag, Ich möchte meine Sensoren bereinigen und gleich mehrere zusammen löschen. In Ihrer Datenbank habe ich dazu eine Lösungsantwort gefunden. "Guten Tag, das kann man jetzt bereits über das Multi-Edit und einer geeigneten U...
Tue, 10 Jun, 2025 at 3:24 PM
Sensor HPE Proliant Systemzustand "Gesamtzustand" Fail
Hallo, wir setzen bei einem HP-Server den Sensor "SNMP HPE ProliantSystemzustand" schon seit Monaten erfolgreich ein. Seit diesem Wochenende meldet er im Kanal "Gesamtzustand" einen Fehler. Allerdings sind alle anderen K...
Tue, 10 Jun, 2025 at 3:24 PM
Manual start an Upgrade of a remote Probe after the automatic upgrade failed
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User Story As a PRTG Administrator, I want to be able to start an upgrade...
Tue, 10 Jun, 2025 at 3:24 PM
Ping server up/down?
I have set up a ping sensor to determine if a server is connected or not. However I now realise the ping is internal and so does not alert if the server is disconnected. I have also set a notification on the sensor's up/down status ...
Tue, 10 Jun, 2025 at 3:24 PM
HA monitoring not working for Checkpoint firwall
HA is configured for Checkpoint firewall by importing MIB file downloaded from Checkpoint website. However I have not been able to monitor it as it shows as down. Sensor name "HA started" using the OID 1.3.6.1.4.1.2620.1.5.5. Cou...
Tue, 10 Jun, 2025 at 3:24 PM
i get this error when i try to monitor elastic with python advanced scripts
i try to run an script to monitor elastic but when i add sensor i get the error : XML: Structural error in xml file, 1 open items. -- JSON: The returned JSON does not match the expected structure (Invalid JSON.). (code: PE231) my scri...
Tue, 10 Jun, 2025 at 3:24 PM
API Extract: Who acknowledged an Alarm
Hi, I need to create a report that lists who has ack'd a sensor alarm. I believe something similar to the following should have the username in the message column: api/table.csv?id=125881&content=messages&filter_status=620...
Tue, 10 Jun, 2025 at 3:24 PM
doubt map x api
how can I make the data of a dashboard available in an API too? So that we can be integrated into our BI. Article Comments Hello Daniel, Thank you for your message. The data displayed on the dashboards come from the objects ...
Tue, 10 Jun, 2025 at 3:24 PM
Netflow Various channel
I have netflow configured and I found documentation to add a new channel. About 90% of the traffic I am trying to monitor is going into the various channel. I need to break this out and add more channels but I am not sure what this traffic ...
Tue, 10 Jun, 2025 at 3:24 PM
Monitoring grace period on terminal server
Hi there, I´m stuck a little and hope, someone can help me out... I try to monitor the remaining days (grace period) on a terminal server with PRTG. On the server, this can pretty easy be done with an elevated prompt: {{{C:\WINDOWS\sy...
Tue, 10 Jun, 2025 at 3:24 PM
User filter to hide irrelevant alarms from the group for him
Want this feature implemented, too? Please upvote by clicking Thumbs up! User Story As a PRTG User, I want to have a filter that allows me to select specific alarms from the group that I don't want them to be visible for me. ...
Tue, 10 Jun, 2025 at 3:24 PM
FR - Acknowledge a Warning
User Story As a PRTG User, I want to be able to acknowledge the warning sensor with a message, so my engineers know that we are working on the warning. Details of User Story When a Sensor goes into a warning state, we would like the abil...
Tue, 10 Jun, 2025 at 3:24 PM
Disk Size of a VMware Virtual Machine on datastore
Hi, is there a sensor for vmware esx that monitor disks size of a single virtual machine in the datastore? Thanks Article Comments Hello, Thank you for your message. I'm afraid that we do not provide sensor for that,...
Tue, 10 Jun, 2025 at 3:24 PM
Time setting used in message -options required.
We are in the process of implementing PRTG EM for Tata Motors with infrastructure spread globally. Bulk of the installation is spread across in India in a single timezone. However, some infrastructure such as production servers are placed o...
Tue, 10 Jun, 2025 at 3:24 PM
Date on charts missing when timeline is less than 24 hours
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User Story When zooming into a multi-day sensor chart (2 days+) the date ...
Tue, 10 Jun, 2025 at 3:24 PM
Sql Server Response Time Sensor
Hi, How can we show in in PRTG The "response time" which is seen on the screen when the "filtered by sql server" on the disk activity area under the disk tab on the resource monitor screen? Thanks Article Com...
Tue, 10 Jun, 2025 at 3:24 PM
changing state on a "Print Queue Sensor"
Hello, I was wondering if it was possible to change after a several time, for exemple 5min between each scan interval, and something like 4 scan interval done in warning state make it pass into error state Best regards, Article ...
Tue, 10 Jun, 2025 at 3:24 PM
PRTG: send message on IP + port trough TCP
Good evening, is it possible to send out from PRTG an ASCII type message trough TCP on desired IP + PORT following the alarm event (notification template). Our 3rd party system is listing on its IP address + desired port and will ...
Tue, 10 Jun, 2025 at 3:24 PM
Delay PRTG sensas warning or error state
Dear Paessler development team, I've been reading the feature requests and my demand is reflected in several questions from other users already but I would like to make this issue more "general". We are using PRTG for almo...
Tue, 10 Jun, 2025 at 3:24 PM
What should I consider when upgrading?
I am currently using 19.2.50.2842 version. Can I upgrade directly from this version to version 20.3.62.1397? And Do I need a activation process when upgrading? And I can't use auto update and activation because internet is not ava...
Tue, 10 Jun, 2025 at 3:23 PM
Monitor remote probe connectivity
We have multiple remote probes in different customer sites. Recently due to internet problem probes could not communcate to core server but we did not receive any alarms that the particular probe got disconnected. I came across a KB artic...
Tue, 10 Jun, 2025 at 3:23 PM
What are the considerations for upgrading?
I am currently using 19.2.50.2842 version. Can I upgrade directly from the current version to 20.3.62.1397 version? There is no internet connection, so I can't use a Auto Update. I am trying to update manually using a installer. ...
Tue, 10 Jun, 2025 at 3:23 PM
What is the relationship between .dat file and .old file?
The following is a description of the old file in the manual. -------------------------------------------------------------------------------------------------- PRTG Configuration.old : Backup of previous version of monitoring configurat...
Tue, 10 Jun, 2025 at 3:23 PM
How to obtain the availability percentage report of all sensors in CSV format
I want to get the availability percentage report for all sensors in CSV, is that possible? Article Comments Hello Diego, Thank you for your message. You should get a list of all the sensors including their uptime with the fo...
Tue, 10 Jun, 2025 at 3:23 PM
Überwachung Fujitsu Primergy Server iRMC S4
Hallo, hat jemand hier vielleicht eine Idee wie man bei den Fujitsu Primergy Server die das iRMC S4 haben, die Festplatten überwachen kann? Leider finde ich keine passenden OIDs dazu und eine andere Möglichkeit fällt mir nicht ein. ...
Tue, 10 Jun, 2025 at 3:23 PM
Best Practice Shop Monitoring
Hallo, ich würde gerne unseren Online-Shop mit PRTG überwachen. Hat jemand Erfahrung mit Shop-Monitoring und kennt noch ein paar Sensoren, die genutzt werden können abgesehen von den Standard:(Ping, HTTP, HTTP(Erweitert), DNS). Grüße ...
Tue, 10 Jun, 2025 at 3:23 PM
How to get XML attribute value via XPath for HTTP XML/REST Value sensor
How can I get the 'value' for 'RecentRequestsPerSecond' using XPath on the XML below using the HTTP XML/REST Value sensor? <xxxxresponse> <action>GETSTATISTICS</action> <response>Success</respons...
Tue, 10 Jun, 2025 at 3:23 PM
HPE Virtual Connect Sensor
My HPE Virtual Connect is setup as Active/Passive, I only have two virtual connect bays at this time. PRTG is monitoring both Virtual Connect bays independently, currently when one bay is a "Passive state", it shows as "down...
Tue, 10 Jun, 2025 at 3:23 PM
GitLab Build Status Sensor Fails Upon Creation
Hello, I am attempting to create a GitLab Build Status Sensor for our cloud deployment of GitLab. Upon creating the sensor, you are asked for your access token. Hovering over the `i`, a toast appears that states the access token can be ge...
Tue, 10 Jun, 2025 at 3:23 PM
How to disable all the 'suggestions' and 'help'
How do you turn off all the nonsense? I found this to disable all the dumb help links that pop up on every page: https://helpdesk.paessler.com/en/support/solutions/articles/27443-how-can-i-remove-the-help-box-completely-from-the-web-interfa...
Tue, 10 Jun, 2025 at 3:23 PM
How to monitor remote Linux servers with a public IP?
I have about 6 remote Linux servers. Some of them are on Digital Ocean. How to include them in PRTG for monitoring? Article Comments Hello David, Thank you for your message. I'm afraid that the monitoring of Linux server...
Tue, 10 Jun, 2025 at 3:23 PM
Implementing SNMP Table via powershell (snmpcustomtable)
Hi group We try to add SNMP Tables to monitor Linux processes. Everything is working when I add it via GUI, but not when I add this sensor via Powersell. I compare these sensors (GUI vs. Powershell) with Get-Device -Id 1234|Get-Sensor...
Tue, 10 Jun, 2025 at 3:23 PM
Postgresql DB Query using an SSH tunnel
Hallo, ist es möglich, Postgresql Abfragen an einen Datenbankserver durch einen SSH Tunnel zu senden? Viele Grüße Frederik Article Comments Hallo, Leider ist es nicht möglich Monitoring Abfragen durch einen SSH Tunnel zu s...
Tue, 10 Jun, 2025 at 3:23 PM
Monitoring Enterasys B5G
I have been trying to figure out how to monitor the different components on an enterasys B5G switch and havent had much luck. Nearly exactly like this request: https://helpdesk.paessler.com/en/support/solutions/articles/80280-monitoring-...
Tue, 10 Jun, 2025 at 3:23 PM
How can I monitor the number of sensors in a specific group?
I would like to monitor the sensor count in a certain group in PRTG. How can I get the number of sensors in a group of devices? How do I include the sensor count in a sensor? Article Comments This article applies as of PRTG 20 ...
Tue, 10 Jun, 2025 at 3:23 PM
Citrix XenServer Host Sensor Generating too many channels
Hello, I want to use XenServer Sensor, but every time I try, it generates more than 500 channels, slowing down and potentially overwhelming the Remote Probe. I Would like to know if there is a way to REDUCE the channels generated by thi...
Tue, 10 Jun, 2025 at 3:23 PM
HTTP Post Notifications to google chat
Hi, My workplace are in the process of moving from Slack to g suite, and thus I wanted to move my current webhook notification to google chats. The slack webhook was super easy to setup, and the notifications were very useful and easily c...
Tue, 10 Jun, 2025 at 3:23 PM
PRTG Probe Upgrade killed by CheckPoint Sandblast agent
Good morning, i have a problem with our CheckPoint Sandblast agent and the Upgrade process of the PRTG Remote Probe. After the Core server ist updated, the Update process for the probe is failing because the AV scanner / Reputation filter...
Tue, 10 Jun, 2025 at 3:23 PM
Geräte nur für gewisse Usergruppen sichtbar machen?
Ich betreue für diverse Abteilungen das PRTG nun möchte ich das dies Abteilungen nur die Geräte sehen für die sie auch verantwortlich sind. Die Maps habe ich schon dementsprechend angepasst. Article Comments Hallo, haben Sie s...
Tue, 10 Jun, 2025 at 3:23 PM
Dependency vs notification timers
In the process of standardizing my notification times, I noticed that I have multiple objects that have the same notification times as the sensor they are dependent upon. Is there an order of operations in how the dependency would trigger ...
Tue, 10 Jun, 2025 at 3:23 PM
Sensor REST Dell EMC Capacity Error 422
Hello, I want to use the RESTDell EMC Capacity Sensors to monitor the filesystem usages on our EMC Unity, but after adding the sensor it says: Cannot load endpoint https://xxx.xx.xxx.xxx/api/instances/systemCapacity/0?fields=sizeFree,s...
Tue, 10 Jun, 2025 at 3:23 PM
How can I prevent alerts that happen after hours from generating tickets in the morning?
Hello, We have several customers who only want alerting to happen during business hours. What is currently happening is we have 2 scheduled that run so the data is collected for historical purposes. What we are trying to avoid is having e...
Tue, 10 Jun, 2025 at 3:23 PM
API - Find custom sensor parameters
Hello, I'm trying to cleanup my PRTG cores, and trying to find a way to extract a list of all custom sensors with the script name and parameters (I have some scripts with hard coded passwords in sensor settings and I'll appreciate...
Tue, 10 Jun, 2025 at 3:23 PM