kb.paessler.com

Welcome to the Paessler Knowledge Base Archive. Here, you will find articles from kb.paessler.com.Please note that this is a mere import of all questions and the corresponding replies into a new platform. The important articles were transfered manually - articles in this folder were imported automatically. We tried to keep links working, but some may fail. If you find some, please let us know. Please bear in mind that articles in this folder may contain old / outdated data.

May i can Update from PRTG 6 to PRTG 12
for this , i want to updated to PRTG 12,but i dont want clean all data for it , backup the prtg 6 data, then into the prtg 12 , please someone can help me how to do it ? thanks Article Comments Hallo, direct updating ...
Tue, 10 Jun, 2025 at 2:46 PM
send email notification
how to create speed trigger for a specified sensor, and sending a notification via email, when conditions are met. thank you, Article Comments hallo, please take a look at https://www.paessler.com/manuals/prtg/notificatio...
Tue, 10 Jun, 2025 at 2:46 PM
How to extract System health sensors Reports daily basis or 2 day basis
Hello Team, I need to extract daily or 2 days reports of system health sensors like Available RAM memory, CPU Overload, Health. Please suggest How can i extract all these information in PDF and excel format also. Article Comments ...
Tue, 10 Jun, 2025 at 2:46 PM
When are you going to release new types of charts for monitoring in the maps feature
Right know we can count on only one type of Grafic, with lines and stacked lines. However, would be nice to work with bar charts, One example would to be to monitor 3 types of sensors that repeats then selves in 3 machines. For instance, ...
Tue, 10 Jun, 2025 at 2:46 PM
Network Adapter with PRTG as VM in VMWare?
What is the best practices for setting up network adapters under a VMWare ESXi 5 for running PRTG in a Windows 2008 R2 VM? Should multiple virtual NICs be used? Should adapter type be set to VMXNET 3? Article Comments Hello, ...
Tue, 10 Jun, 2025 at 2:46 PM
PRTG extremely slow -> Reinstall ?
Hello, Since 2 days, PRTG is very slow. The problem occurred at once. Since the problem occurred, we must wait for a long time in order to connect. I already tried to restart the server several times, but the problem is still present. I...
Tue, 10 Jun, 2025 at 2:46 PM
snmp tester 3.2 , how to calulate counter value
7/16/2012 4:33:34 AM (204 ms) : Start using SNMP V1 7/16/2012 4:33:34 AM (334 ms) : ------- 7/16/2012 4:33:34 AM (396 ms) : Value: 23121745 7/16/2012 4:33:35 AM (448 ms) : Done How to calculate this value and what is mening of this value ...
Tue, 10 Jun, 2025 at 2:46 PM
what happened to CISCO-ENVMON-MIB in version 12?
In PRTG version 8 sensors, under 'SNMP library' there was "CISCO-ENVMON-MIB" (or similar) which I used for creating temperature graphs from Cisco routers. We upgraded to v12 & it's gone. Is there a way to get tem...
Tue, 10 Jun, 2025 at 2:46 PM
How to send a txt message to a cell phone when a sensor is down
I would like to send a short txt message when a sensor is down ( example - machine name or device , Description of device ) to a cell phone there will be multiple cell phones that will receive txt message with different providers. I have se...
Tue, 10 Jun, 2025 at 2:46 PM
Db check with sql query
Hello, I want to check db status via sql query. However, I must use date value in the sql command. ex; EXEC [db_query] 1,'(StateDate)' I want to use "StateDate" as last error date. How can I use last error date in the...
Tue, 10 Jun, 2025 at 2:46 PM
[ifalias] different from older scheme, creates new sensor
I have had PRTG installed for a number of years and have been upgrading with each new version. All of the switchports that were created a while back look like this "(006) Fa0/6 Fa0/6" or if they have a custom description "(0...
Tue, 10 Jun, 2025 at 2:46 PM
Alarms and warnings is locking up
I installed the Corporate version over my trial version and now every time that the Alarms and Warnings window opens, it locks up the server. Any idea why? Article Comments Hello, I'm assuming your are talking about the t...
Tue, 10 Jun, 2025 at 2:46 PM
A lot of Server TimeSync in probe logs
Hello, From time to time I got "Server TimeSync" in the probe logs. What does it mean? It seems that these logs appears just before I have to reboot the probe because the captors belonging to the probe display status unknown. ...
Tue, 10 Jun, 2025 at 2:46 PM
Can I show a differet result depending on an OID read by sensor (string or integer)
Dpending on OID value read, the custom MIB explain me what does it mean: E.g.: in CISCO-STACK-MIB we have a lot of oid with syntax: INTEGER { other ( 1 ) , ok ( 2 ) , minorFault ( 3 ) , majorFault ( 4 ) } I need to show real status, not o...
Tue, 10 Jun, 2025 at 2:46 PM
Install Remote Probe on ESX
I would like to monitor my ESX host health using PRTG. All the instructions for this say that the parent device for the probe needs to be the ESXi host... okay, fine, I get that, but my question is, how in the world do I get a remote probe ...
Tue, 10 Jun, 2025 at 2:46 PM
Custom OID for APC Cooling units
I have a APC RC and SC units and I am looking for some help in setting up the OID correctly. How do I get the correct information for the OID? I am will to hire someone to help and get this done as soon as possible as My cooling equipment h...
Tue, 10 Jun, 2025 at 2:46 PM
My PRTG graphs do not show multibyte characters (Japanese, Chinese, etc.). What can I do?
We use an installation across multiple languages. When my American colleagues log in to our PRTG installation, multibyte characters are not displayed correctly. They see squares instead of these characters. In the HTML text, those charact...
Tue, 10 Jun, 2025 at 2:46 PM
Sonicwall NSA-4500 using Netflow v9
I am trying to configure PRTG with Netflow v9. I can see the packets making it to the PRTG server, but the PRTG software isn't seeing it. IPs and ports are correctly pointing to one another. I need help figuring this out. I did find t...
Tue, 10 Jun, 2025 at 2:46 PM
subscription
How do I renew my subscription to PRTG Network Monitor 1000? Article Comments Hello, please just simply get in contact with our Sales team with an email to sales@paessler.com or login to the Customer Service Center on our Webs...
Tue, 10 Jun, 2025 at 2:46 PM
with a custom sensor, can i monitor which tests are being taken per user on a certain application?
I would like to find out if there is a way to create a custom sensor to monitor which tests are being taken in certain web applications by specific users, also if I can monitor the users that are logged on to that specific web site or web a...
Tue, 10 Jun, 2025 at 2:46 PM
How to monitor LVM partition?
Hi Guys, I have DRBD mounted on LVM partition /dev/drbd0 50G 46G 1.7G 97% /mysql-drbd here is my LVDISPLAY output http://screencast.com/t/c2sn1xasB4 I also added disk checks in my snmpd.conf as shown below disk /...
Tue, 10 Jun, 2025 at 2:46 PM
Cluser Setting
When I try to active Cluster Failover Node on master one, i don't see anything in Cluser Setting except "save canges" button Article Comments Hello, can you please send us a screenshot showing the issue via email...
Tue, 10 Jun, 2025 at 2:46 PM
Is there a way to export notifications and groups as a report?
Our groups and notifications are growing rather complex and I was wondering if there exists a way to generate a report on the data or even export it so i could then import it into something that can create the needed report. Artic...
Tue, 10 Jun, 2025 at 2:46 PM
setting threshold
can i setup a graph that after a threshold is met the graph line will turn a different color? Article Comments Hi, I'm afraid this is not possible. Sorry. There is a exception but this one is a bit complicated. You might t...
Tue, 10 Jun, 2025 at 2:46 PM
Share Disk Free space trigger
Hi how can i monitor the free space that will treger at 15% or less ? https://dl.dropbox.com/u/18472823/prtg.jpg thanks a lot Article Comments Hi, you may define error and warning limits for each sensor in the "Chann...
Tue, 10 Jun, 2025 at 2:46 PM
notification messages
How can i customize my messages to get only topic of alarm and maby short describe without all history in email like groups history comments and etc ? Article Comments Hi, to modify the notification, please go to "Setup&...
Tue, 10 Jun, 2025 at 2:46 PM
Nofication when X number of devices fails
Hi, I want to create a notification that triggers when 50% of devices fails. any way i can do that? Thanks Article Comments Hi, I'm afraid that is not possible. Sorry. Best regards Jul, 2012 - Permalink PTF.Senso...
Tue, 10 Jun, 2025 at 2:46 PM
WMI sensor problem Error 80070005 code Pe015
I'm trying to monitor a virtual machine its cpu load, Memory and users logged in. Il get the following error back: Status: down, Error: Connection could not be established (80070005:acces denied - Host *host*.*domain* user: administra...
Tue, 10 Jun, 2025 at 2:46 PM
ID field for advanced custom sensor
Hello, I'm in the process of setting up an advanced custom sensor. Is it possible to create an ID field for each channel to identify the channels uniquely instead of the channel name. This would make the custom advanced sensor much mo...
Tue, 10 Jun, 2025 at 2:46 PM
Ping Sensor
We have several remote sites connected by T1 data circuits. Each site has a local server with a PRTG remote probe installed. I would like to measure the ping times to each location from the corporate headquarters. When I ping from a comm...
Tue, 10 Jun, 2025 at 2:46 PM
linux services check
i want to check service on my linux server's like httpd service . i check it whith http transaction but http stopped and i not get any notification. can i check this service in linux server whithout check url only on server ? Ar...
Tue, 10 Jun, 2025 at 2:46 PM
SNMP Traffic Sensor, Errors In / Out Channels, what do they monitor?
I'm looking for specific information regarding the Errors In & Errors Out optional channels within the SNMP Traffic Sensor. I have a need to monitor the Input, Output, CRC, and Frame error interface statistics. I would prefer to n...
Tue, 10 Jun, 2025 at 2:46 PM
Trap receiver and sensors
We are not sure how to configure SNMP trap receiver to work with sensors. We have different groups with different devices that can send traps. But the trap receiver can only be setup on probe. How do we forward the reception of trap to spec...
Tue, 10 Jun, 2025 at 2:46 PM
How can i customize a notification for a sensor down to a specified group of sensors?
I have a group of Physical servers and I would like to customize the notification for Ping down sensor only, to say "Physical server down" or something like it and the name of the server. Could anyone let me know if there is a way...
Tue, 10 Jun, 2025 at 2:46 PM
Is there any sensor that can be used to monitor a subnet state?
I work in a place with different buildings and we manage different subnets for all of the network, i would like to know if there is a way to monitor a specific subnet with the PRTG sensors and receive notifications on their down/up state. ...
Tue, 10 Jun, 2025 at 2:46 PM
When connecting to network monitor, Firefox crashes.
Firefox just had an update yesterday. Whenever I connect to Network Monitor with the AJAX interface, Firefox crashes. This happens on two different computers that just updated their Firefox software. Network monitor works if I use one o...
Tue, 10 Jun, 2025 at 2:46 PM
Cluster memory usage
I have two identical machines running PRTG. The master node will start to eat up system memory overtime while the failover node is connected. Once failover is disconnected by setting it inactive or stopping core server service, there is a h...
Tue, 10 Jun, 2025 at 2:46 PM
Scheduled reports keep running after deletion
I deleted a weekly report, but I keep getting email (with an empty report) from the backup server. How do I get rid of it? Article Comments hallo, what do you mean by backup server? The failover node in a PRTG Cluster? Jul...
Tue, 10 Jun, 2025 at 2:46 PM
upgrading from 9 to 12
hello does upgrading from prtg 9 to 12 requires re activating the license? Article Comments Yes, it does. Aug, 2012 - Permalink
Tue, 10 Jun, 2025 at 2:46 PM
How do I recover a lost licence key for PRTG Traffic Grapher 6?
I need reinstall on my new server vmware and i dont have any idea where i saved the license. Someone help me where can retrieve that? Thanks a lot Article Comments Dear Neilson, please log in to our customer service center...
Tue, 10 Jun, 2025 at 2:46 PM
Probe disconnected after installing new certificate
Hello, My old certificate expired so I created a new one. Now 2 of my probes (9 in total) have disconnected. I restarted the Core and the Probe services. I restarted the probes. The 2 have the same problem: Probe Healt status is dow...
Tue, 10 Jun, 2025 at 2:45 PM
Is there a way to add a device without an IP address or a DNS?
I would like to add a device, so i can add several website sensors from different hosted servers. This will help to monitor the websites all from one place and as a sensor backup in case we lose connectivity to the hosted servers. This serv...
Tue, 10 Jun, 2025 at 2:45 PM
No data in report
a report for a sensor that was working fine before now shows no more data. I recently changed the scanning interval from 5min to 1min. Article Comments You changed the scanning interval from 5min to 1min on these sensors. PR...
Tue, 10 Jun, 2025 at 2:45 PM
Product Activation
Hello, we recently had the need to change our PRTG Core Server. The problem was that we installed a trial version, because we could not stop our monitoring. Now we solve the problem, I need the server where is the Trial version has a regist...
Tue, 10 Jun, 2025 at 2:45 PM
Erstellung von (World)Maps in PRTG
Hallo, ich habe eine Frage, bezüglich der MAPS. Ich möchte eine World Map erstellen mit unseren Sensoren, finde aber keine Möglichkeit dies zu erstellen? Könnten sie mir evtl. weiterhelfen? Link: http://www.google.de/imgres?q=prtg+world...
Tue, 10 Jun, 2025 at 2:45 PM
Context Switches/sec Inconsistent
Hi, When monitoring my 2003 servers with the context switches /sec under WMI vital data, I noticed that the data is inconsistent with the performance monitor data. PRTG's numbers from this counter are gigantic in comparison to perfmon&...
Tue, 10 Jun, 2025 at 2:45 PM
Feature Request - Sensor notifications
Currently Notifications are able to be set by group and/or individually. This has serious limitations as you may want email notifications about one sensor but not of another or you may want notifications from one sensor to go to someone els...
Tue, 10 Jun, 2025 at 2:45 PM
How to monitor number of running processes on a Windows 2K8 64Bit R2 system ?
Hello, I need to create one sensor to monitor the number of processes running on windows 2k8 64bit r2. Only the number of all processes running on the server. How i can create this ? Best Regards, Rodrigo Araujo ITMNETWORKS Brazil ...
Tue, 10 Jun, 2025 at 2:45 PM
Remove remote probe after being deleted
I ran the uninstall on a remote probe and it was successful. I rebooted both the remote probe and the main server but the remote probe still show up in the GUI and web as a Disconnected probe with the probe health as being down Art...
Tue, 10 Jun, 2025 at 2:45 PM
SNMP Cisco ADSL - Multiple ADSL Interfaces
The new SNMP Cisco ADSL probe is a really welcome addition. However, we have a significant number of routers with more than one ADSL interface. It appears that the new sensor only provides statistics on the first interface. Is there any w...
Tue, 10 Jun, 2025 at 2:45 PM
Sunburst view with IE
I can get Firefox to work, but not IE. Our company uses Internet Explorer. Any recommendations I can make to allow the Sunburst to work within IE? Article Comments Which version of IE do you use? Thanks. Aug, 2012 - Permali...
Tue, 10 Jun, 2025 at 2:45 PM
gmail imap round treap sensor
please somebody can explain my how to configure right the imap round trip sensor for gmail ? i get socket error 10060 and i not understand what is wrong with it Article Comments Hello, the socket error 10060 usually means tha...
Tue, 10 Jun, 2025 at 2:45 PM
Upgrade server core
Bom dia, verifiquei nas bases de conhecimento e no endereço que voces sugerem para calcular a configruação para monitorar meu ambiente. O problema é que me pareceu muito vago, e talvez nao seja a maneira mais correta. Preciso adquirir uma m...
Tue, 10 Jun, 2025 at 2:45 PM
What could be causing more than 100 sensors to down state at the same time?
Hello, I have installed PRTG on a core server and also a probe remote on a different server. there was something weird that happened with the sensors the other day, causing more than 100 sensors from the remote probe to go into down state ...
Tue, 10 Jun, 2025 at 2:45 PM
DNS lookup in syslog receiver sensor
Is there a way to have the PRTG syslog receiver do a DNS lookup on the source of each syslog message? For example, right now I get this in the log: 1438: Severity "Warning" in [172.26.243.30: : 2012 Aug 6 14:03:19 PDT: %OSPF-4-D...
Tue, 10 Jun, 2025 at 2:45 PM
Wrong graph format shown (line instead of stacked)
This is a problem that crops up a lot and has happened in many past versions of PRTG as well as the latest. Not exactly sure what the trigger is, but I think it may have to do with a sensor being paused/unpaused and/or after a probe is rebo...
Tue, 10 Jun, 2025 at 2:45 PM
Changing the service user?
Hi, I would like to run PRTG under a specific AD service account. By default, the services use the local system account. When i try to change the user for the service, the core service comes up and stops immediately. To get it back up and...
Tue, 10 Jun, 2025 at 2:45 PM
Connection Refused
When the physical server on which PRTG is installed is rebooted the PRTG Web Server settings default to use the "Localhost: Use 127.0.0.1". Consequently after each reboot we cannot access PRTG remotely until we use the Server Adm...
Tue, 10 Jun, 2025 at 2:45 PM
mail smtp sensor error
i configure smtp without username and password it say smtp work fine! but then i put username and password i get error! connection closed gracefully so is the some way i can get the smtp sensor trace conversation not only error ? ...
Tue, 10 Jun, 2025 at 2:45 PM
Need to modify alert: device info
Probe Local probe Group Servers Device KIMWMWN64DB1 (KIMWMWN64DB1) We'd like to change the host name shown in parentheses of the Device field to the IP address of the Device. Is this possible? Article Comments ...
Tue, 10 Jun, 2025 at 2:45 PM
wmi checks periodically "access is denied"
Hello, We have one Windows Server 2008R2 which we check with some wmi monitors (cpu/diskspace/...). Now every few times a day these monitors return the error: error 80070005: Access is denied. The timing and duration of the error state is...
Tue, 10 Jun, 2025 at 2:45 PM
Performance impact on monitored devices? (WMI sensors)
I'd like to know if there is a measurable performance impact on servers monitored with WMI sensors by PRTG. I doubt there's much of an impact when using sensors like SNMP, SMB free space and so on - but WMI? At least on the probe ...
Tue, 10 Jun, 2025 at 2:45 PM
Sonicwall F/W update changed pRTG port monitoring
I've updated Sonicwall F/W and MIBs to 5.8.1. Ran discovery, now i have new ethernet sensors and the old ones show traffic from different ports. Is there a way to edit the interface numbers so I can get the new ports associated with t...
Tue, 10 Jun, 2025 at 2:45 PM
How can I monitor a process on a RedHat Linux server?
How do I monitor the CPU and memory usage of a Linux process? The only sensor I see in PRTG is the WMI Process monitor, but I need to monitor a process in Linux. Article Comments Hello, I'm afraid this is currently not po...
Tue, 10 Jun, 2025 at 2:45 PM
How Do I add Hardware Monitoring to new Dell R610
I am using PRTG version 9 and want to know how to add a sensor(s) to monitor my new Dell R610 server. The server is running HyperV r2 OS. thanks, tk Article Comments Hello, this should basically be possible with all WMI S...
Tue, 10 Jun, 2025 at 2:45 PM
Problem with selecting object for dependency
Hi, In past versions of PRTG I've used a master object (ping) to pause an object if that sensor is down - works great. Now in the latest version of PRTG (12.3.1.2420) I am unable to set this up anymore, as the child ping object is not...
Tue, 10 Jun, 2025 at 2:45 PM
Monitoring VMWare ESX4.1 Host
We would like to monitor, how may VMs are running on a host - just the enumeration, how many are online / offline - as a number and not the machine names. Is there a way to customize such a sensor, because obviously there is not such a sens...
Tue, 10 Jun, 2025 at 2:45 PM
ssh script private key password no authenticate
Hi, we are trying to connect to linux server via custom ssh sensor, I added private key in prtg config + login via private key, but authentication doesn't work. (logging on linux host says authentication failure). I tried the key pai...
Tue, 10 Jun, 2025 at 2:45 PM
Can the Web Server Stress tool combine PRTG data or vica versa.
I would like to see an blended view of results from PRTG while using the Web Server Stress tool. Is this possible, or are there some suggested workarounds to make this almost seamless? Thanks! Article Comments Hi, I'm a...
Tue, 10 Jun, 2025 at 2:45 PM
Local probe disconnected, how can i fix it
My local probe is disconnected, aswell are the other probes disconnected. I tried to restart it ,but it didn't worked. I restarted my server it also didn't worked. I scanned my system for errors: ------------ C:\Users\administrator&...
Tue, 10 Jun, 2025 at 2:45 PM
change interface ifIndex on linux machine
Hello, I know that issue about change ifIndex on linux machine is old and I think nobody solve it yet. But my question is if there is any workaround on filtering in netflow. for exemplo when I want to filter a flow by interface I setup ...
Tue, 10 Jun, 2025 at 2:45 PM
Failover node
If I bought a 1000 sensors license. Do the number of sensors share between master & failover node and can we use the the failover node to monitor the devices of it own subnet ? Article Comments Hello, in a PRTG Cluster th...
Tue, 10 Jun, 2025 at 2:45 PM
Netflow and SonicWall NSA devices
I'm looking for help getting SonicWall to provide reliable netflow to PRTG. I'd like to know about settings at both the SW end and PRTG to enable reliable handshake. I tried this some time ago, but the SW firmware wasn't stabl...
Tue, 10 Jun, 2025 at 2:45 PM
Report Average with sorted results
I am trying to edit the HTML for reports : <#report type="averagetable" repnodeid="<@subid>" repsensid="<@objectid>" avg="<@tableaverage>" sdate="<@start>" edate...
Tue, 10 Jun, 2025 at 2:45 PM
How to do a partial restore?
Hello How to do a partial restore? We only have a backup D:\PRTGDATEN\Configuration Auto-Backups\PRTG Configuration (Backup 2012-08-16).zip which contains a single file. Thanks & Bye. Article Comments Hello, what exactly...
Tue, 10 Jun, 2025 at 2:45 PM
IIS Refresh Causing Sharepoint 2010 Sites to Unload
IIS Refresh Causing Sharepoint to Unload between the Hours of 12pm and 6am Which is Causing Errors on PRTG. Is there a way to stopping this or would it Cause Problems with Sharepoint/IIS. If it would Could I stop PRTG Checking For Error...
Tue, 10 Jun, 2025 at 2:45 PM
Why are dependencies not showing when deleting?
Hello Why are dependencies not showing when deleting? For example, when deleting a group it is displayed "Benachrichtigungen verwenden dieses Objekt nicht" but there _is_ at least notifications using this group "Wenn der Sens...
Tue, 10 Jun, 2025 at 2:45 PM
How does PRTG load balance polling?
I have a two part question. 1. If I have a network with 100 switches and a poll interval of 5 minutes, does PRTG spread the polling of the devices over that 5 minute period? Or does it poll all 100 devices at the same time every 5 minute...
Tue, 10 Jun, 2025 at 2:44 PM
Can I group sensors fpr multiple hosts?
Can I group a group and add sensors for multiple machines to this group. eg create a group called PageFile the add all the pagefile sensors for the servers in the Database group to the Pagefile group? Article Comments Hallo, ...
Tue, 10 Jun, 2025 at 2:44 PM
SQL Server 2008 cluster and sensor values
Hello We have a two node (sql1 and sql2) active/active cluster (Windows 2008 R2) each running two SQL instances. PRTG is installed on both nodes, the master node is sql1. The cluster is named sqlcluster. Trying to monitor these four SQL...
Tue, 10 Jun, 2025 at 2:44 PM
How to change parent group of device?
I added a lot of devices, but decided to change the device groups for better management of notifications. How can I change the Parent Group of an existing device? Article Comments Hi, you can move a device to a new group. The...
Tue, 10 Jun, 2025 at 2:44 PM
Failover formation does not work.
We use 1 core node in cluster with a failover node. When the core node crashed the failover node said it became the master node. After the core node came back online nothing was monitored in the time the core node was down. How is this poss...
Tue, 10 Jun, 2025 at 2:44 PM
Monitor only Total Data Flow through router
Please could you clarify the exact steps to simply monitor total broadband usage? We are baffled by the sheer range of options on PRTG and just want to get this simple side of it working! We want PRTG monitor to fill only ONE role: to mon...
Tue, 10 Jun, 2025 at 2:44 PM
when using free disk space sensor we get an error
when using free disk spce sensor we get the error connection could not be established (80070005: Access is denied Article Comments Hi, please have a look at this article. The mentioned error code and possible solutions can b...
Tue, 10 Jun, 2025 at 2:44 PM
Map Details Hangs in after upgrade
I just upgraded to version 12.3.2.2681 and now it hangs on processing when I try to open the map designer in the web based app. Article Comments Hello, can you please run the following request against you PRTG, and then send ...
Tue, 10 Jun, 2025 at 2:44 PM
QOS remote probes
Hello Everyone, I am brand new to PRTG and need some help. I want to use the QOS sensor to emulate voice traffic and figure out where we are lacking on our network. I have installed the remote probe, acknowledged probe and added QOS s...
Tue, 10 Jun, 2025 at 2:44 PM
i want to calculate the inbound and outbound values manually and verify the data captured from the r
I have router log with few command output. I need to calculate inbound and outbound values manually. can anyone help me how to do it? Article Comments Hello, does the router not support SNMP or maybe Netflow/Sflow or similar? ...
Tue, 10 Jun, 2025 at 2:44 PM
SNMP Traffic Monitoring for Cisco Tunnel Interface
Hello, I would like to ask why my SNMP traffic sensors for cisco tunnel interface changed sometimes. For example, I have added a sensor monitoring interface tunnel 84. However, I have found that sometimes, the sensor would be monitoring int...
Tue, 10 Jun, 2025 at 2:44 PM
Is Paessler building for WS_Man?
We have been evaluating Server 2012 and it seems that MS is not suppoting snmp settings in server 2012. This is MS's public snmp stance. http://msdn.microsoft.com/en-us/library/windows/desktop/aa377981(v=vs.85).aspx will pRTG suppo...
Tue, 10 Jun, 2025 at 2:44 PM
Cisco bandwidth shows "0" inbound and outbound
We are licensed for PRTG-1000 - but we recently asked for, and have received, a demo license so we could advocate for consolidating all monitoring in our local data center to PRTG. The last version we downloaded and installed before we appl...
Tue, 10 Jun, 2025 at 2:44 PM
Checking Domain Registration Status
Is there a way to monitor a particular domain's registration status? And date of expiry etc Article Comments hallo, not out of the box, sorry. You might be able to crate your own custom .exe sensor that could do that Au...
Tue, 10 Jun, 2025 at 2:44 PM
mib auslesen über prtg oder tool
hallo liebes paessler team, folgende problematik: wir haben mehrere konica minolta bizhub-modelle im einsatz. diese sind im prtg-monitoringtool aufgenommen. druch die auto-discovery wurden ein paar sensoren gefunden, unter anderem ein s...
Tue, 10 Jun, 2025 at 2:44 PM
Why does my advanced script on the prtg keep returning output: missing prtg?
I've put a powershell Advanced script in prtg but keep getting the output: missing prtg. The script works fine in powershell. The script contains a string to run C# code to make a Http request and should return a xml string with channel...
Tue, 10 Jun, 2025 at 2:44 PM
How long the sensor was warning?
Hi. I add Upper Warning Limit (kbit/s) to sensor channel. In reports i can get uptime stats: time of up or down, but how i can get how much time when traffic was more than upper limit. Article Comments Hello, I'm afraid i...
Tue, 10 Jun, 2025 at 2:44 PM
Syslog sensor does not work
Hello, I use a syslog sensor to monitor around 20 phones. The only problem is that the syslog sensor cannot handle the messages all these phones send at the same time. I know the limitation to this sensor. I was wondering if there i...
Tue, 10 Jun, 2025 at 2:44 PM
chart show wrong percent data
the chart shows for a 5000 kbit/s port a 1 % capacity utilization when 2900 kbit/s in use. Should there not more than 50% capacity utilization to be displayed? Article Comments Hello, can you please send us a screenshot showin...
Tue, 10 Jun, 2025 at 2:44 PM
Add sensor for multiple network cards
hi there usually a server has several network adapters! our esxi hosts have 4 of them. is it possible to configure them separate in case that there is only one adapter down prtg does not show the server as unreachable? i tried adding a se...
Tue, 10 Jun, 2025 at 2:44 PM
How to Monitor Internet Usage
Hello pls i would like to know how to find out which user on my LAN consumes the highest internet bandwidth. Article Comments Hi, please see this article for this purpose. Best regards Aug, 2012 - Permalink
Tue, 10 Jun, 2025 at 2:44 PM
Anyone have any experience with BACKUPEXEC PLUGIN?
I'm looking for a way to monitor a Backup Exec job byte count over a period of time. In my research I came across this site. Does anyone have any experience with this site? Better yet, is there a way to do this in PRTG natively? BA...
Tue, 10 Jun, 2025 at 2:44 PM
Same IP for two customers
If two customers have same IP subnet used for their servers, can PRTG monitor devices within the subnet of two customers with out conflict using two remote probes? Article Comments Yes, this is possible - as they are in 2 differ...
Tue, 10 Jun, 2025 at 2:44 PM