kb.paessler.com
Welcome to the Paessler Knowledge Base Archive. Here, you will find articles from kb.paessler.com.Please note that this is a mere import of all questions and the corresponding replies into a new platform. The important articles were transfered manually - articles in this folder were imported automatically. We tried to keep links working, but some may fail. If you find some, please let us know. Please bear in mind that articles in this folder may contain old / outdated data.
Has anyone virtualized a Windows server in VMware with PRTG XL1 with around ten thousand sensors, all distributed with remote probes?
I'm looking into virtualization because of the problems that windows sometimes delivers with updates. ...
Tue, 10 Jun, 2025 at 8:21 PM
I'm trying to add the WMI remote ping sensor, but I'm getting the following error.
"This sensor has not received any data since startup. Check the "Interval Delay WMI" channel of the Probe Health sensor. Consider dis...
Tue, 10 Jun, 2025 at 8:21 PM
Hi,
Is it possible to check the state of a GraphQL API to make sure that it is running.
I want to post data to https://my-api.azurewebsites.net/graphql in the form
{
"query": "mutation
{ authenticateUser(email: ...
Tue, 10 Jun, 2025 at 8:21 PM
Hello everyone,
I have a script who reads a SQL Lite database from a network share in powershell. It works perfectly directly in PowerShell. But from PRTG, the script can't access to the file. So, after few failures, I try with a map...
Tue, 10 Jun, 2025 at 8:21 PM
Hello,
we use Aruba Comware Switch as IRF and we will monitor traffic with sFlow.
The traffic to be monitored consists of two interfaces (bridge aggregation).
On Switch side is sFlow enable and send the data to the prtg monitoring system.
N...
Tue, 10 Jun, 2025 at 8:21 PM
I need to use an existing PRTG licensed installation to query for additional information that doesn't need to be available beyond a month. In order to obtain the data I am looking for I have added all of my sensors under a different gro...
Tue, 10 Jun, 2025 at 8:21 PM
Hello,
i have a problem with monitoring CPU Utilisation and Memory Usage for following switches:
HPE FlexNetwork 5510 24G 4SFP+
HP Aruba 2930F 48G 4SFP (JL260A)
Im using SNMP protocol to monitor them and i can successfully monitor th...
Tue, 10 Jun, 2025 at 8:21 PM
I have a Powershell script that is doing some free space calculation.
In PRTG is shows the last channel value as 0%, min and max also at 0%.
I have enabled the debugging on the sensor and have it output being written to disk. Here is the ...
Tue, 10 Jun, 2025 at 8:20 PM
We had a PRTG Sensor for CPU.
The original VM had 16 CPU on the box.
At some point in time -> we decided to scale it down to 8 CPU only.
The change was done.
However the PRTG Sensor still shows 16 CPUs in its configuration.
Every tim...
Tue, 10 Jun, 2025 at 8:20 PM
Hi, I have a problem with my MySQL sensor with the error "The given key was not present in the dictionary."
Previously it looked fine but now I didn't see my live MySQL graph dashboard. Any idea how I can fix it?
DB host : M...
Tue, 10 Jun, 2025 at 8:20 PM
Hi,
My goal is check uptime of one web service with authentication. I have created HTTP Advanced sensor type and add login and pass in settings of that sensor. Check get method. I need to check its uptime only with authentication, but aut...
Tue, 10 Jun, 2025 at 8:20 PM
Hey,
using the PRTG API with PHP I'd like to clone a master device and after that resume my new device.
As shown in the API reference I duplicate my master device:
http://yourserver/api/duplicateobject.htm?id=id_of_device_to_clone&...
Tue, 10 Jun, 2025 at 8:20 PM
hello,
i want to add a service (Remote Desktop Licensing) to monitoring from a server, but when i get a message after a while:
cant create the wmi service on device .......
TOctCheckWMIMetaBase.MetaWork: timeout while waiting in Workent...
Tue, 10 Jun, 2025 at 8:20 PM
Did somebody already tried to implement monitoring via PRTG towards the power flow apps on the microsoft azure platform?
Microsoft is shifting more and more to this platform to do automatisation on the Dynamics 365 platform, but i would l...
Tue, 10 Jun, 2025 at 8:20 PM
Hi PRTG,
We have a SQL server cluster comprised of 2 servers, with various databases instances on.
- Microsoft Server 2016
- SSMS v 17.9.1
- SQL server v 13.0.5865.1
We are trying to add a Microsoft SQL v2 sensor to monitor a specif...
Tue, 10 Jun, 2025 at 8:20 PM
Hi PRTG,
We have experienced an issue today where our PRTG server clock was mistakenly changed. We’ve noticed that when we changed the clock for about to hours, the probe health device was disconnected and has a 400% delay interval. We re...
Tue, 10 Jun, 2025 at 8:20 PM
When I was try to add PRTG map to my view in zabbix using the url widget, preview load stuck on "loadpinner" Loading ... and map won't load.
Article Comments
Tue, 10 Jun, 2025 at 8:20 PM
Please let me know if there are any sensors available for Pure Storage & Infinidat Storage
Article Comments
Hello,
You can find all available sensors here. I'm afraid there are no native sensors specifically for Pure St...
Tue, 10 Jun, 2025 at 8:20 PM
currently. im using google SMTP to send my sensor notifications to my email but as of may 30th, there disabling there less-secure feature and will require now to use Google's OAuth2 using the google sign-in button
is that button or so...
Tue, 10 Jun, 2025 at 8:20 PM
Want this feature implemented, too? Please upvote by clicking Thumbs up!
(Posts as a reply won't be published in this feature request thread. Read Me!)
User story
As a PRTG user, I want to be able to monitor HPE primera stora...
Tue, 10 Jun, 2025 at 8:20 PM
Hello guys,
does someone know the used OID from the MIB (CISCO-PROCESS-MIB) for the System Health CPU? (Source 1)
Cisco devices have different OIDs for the CPU usage reporting and collecting and averaging over a certain period (5 sec, 1...
Tue, 10 Jun, 2025 at 8:20 PM
Hello, I'm trying to extract probes status by API call
/api/table.json?content=probes&columns=objid,status&filter_parentid=0
But the result always showing that the probes are all up even if i'm sure i have 2 probes disco...
Tue, 10 Jun, 2025 at 8:20 PM
after some tweaking i got this to work.
requirement to install putty/plink
script:
---
@echo off
set SERVER=%1
set USERNAME=%2
set PASSWORD=%3
plink %USERNAME%@%SERVER% -pw "%PASSWORD%" -batch echo $(($(awk -F . '{print $...
Tue, 10 Jun, 2025 at 8:20 PM
I have just upgraded PRTG to version 22.1.75.1594.
After the restart I am getting an error on probe Sensor SQL Server (MSSQLSERVER) Locks Manager.
The error is:
"Microsoft Windows Server 2016 Standard" does not support LockReque...
Tue, 10 Jun, 2025 at 8:20 PM
We have a service account that is being used for DFS and the account needs to have certain permissions applied to it. We've noticed that if the DFS server is rebooted then the service account loses the permissions it needs for one of ou...
Tue, 10 Jun, 2025 at 8:20 PM
Hi.
We have several colleagues that work after hours that does not have access to pause alarms from the interface.
Is one of these possible?:
1. Create a group in PRTG that allows members to pause alarms for MAX 24h?
2. A tool/script...
Tue, 10 Jun, 2025 at 8:20 PM
I'm using a custom SSH script to retrieve the state of a service on a Ubuntu server. I added test123 to the array to check if I receive a down state on my channel. But PRTG displays all services are running, even test123.
What am I mis...
Tue, 10 Jun, 2025 at 8:20 PM
Hello,
i have many Sensors where i have to set the same Limits (i.e Error above 90% for example) for the Sensor channels.
Is there a way to let channels inherit the Limits or do i have to add the limits manually for each sensor channel? ...
Tue, 10 Jun, 2025 at 8:20 PM
Hello,
I am having some trouble configuring the SNMP DELL Hardware Sensor for my machine. I have a Dell PowerEdge T440 and would like to use the sensor to monitor hardware-specific counters.
What I did so far:
installed the OMSA-Pac...
Tue, 10 Jun, 2025 at 8:20 PM
I have successfully connected PRTG to ServiceNow Event Management and can see the events. I am not getting are the fields I want from PRTG. Do you have any documentation that you can provide me on pulling additional fields into ServiceN...
Tue, 10 Jun, 2025 at 8:20 PM
Hello,
I can't really make sense of the documentation, so I'll try this way:
My problem:
I want to set up email notifications.
There are several hundred devices with several thousand sensors. In general, no user has access to all ...
Tue, 10 Jun, 2025 at 8:20 PM
Want this feature implemented, too? Please upvote by clicking Thumbs up!
(Posts as a reply won't be published in this feature request thread. Read Me!)
User story
As a PRTG user, I want to display the number of stars (priorit...
Tue, 10 Jun, 2025 at 8:20 PM
This could potentially be a new feature request, and that is a way to monitor switch port capacity on a switch?
eg: You have a 48 port switch with all ports patched, but how do you know what ports could be re-purposed.
I had thought of ...
Tue, 10 Jun, 2025 at 8:20 PM
How can i get the information about the cartridge toner levels of a versand4100 working at a fiery print server?
Article Comments
Hi,
The Fiery EX and EX-P 4100 servers for the Xerox Versant 4100 series Press both support SNMP...
Tue, 10 Jun, 2025 at 8:19 PM
Hello Paesslerists...
I have a question...
I'm creating a template to check a web server...
Which you can do with:
<check id="https443.prtg" meta="http" requires="ping">
<metadata&g...
Tue, 10 Jun, 2025 at 8:19 PM
Facing issue with JMX probe. Getting below error.
Error
-------
/opt/jmx/logs/wrapper.log
INFO | jvm 1 | 2022/01/31 12:35:20 | Connection/SSL Problem; Failed to retrieve RMIServer stub: javax.naming.CommunicationException [Root ex...
Tue, 10 Jun, 2025 at 8:19 PM
User story
As a PRTG user, I want to use Value Look Lookup / Bitfields with 64 Bit.
Details of user story
Bitfields in Custom Channels today only support 32 Bits. So a Bitfield with 64 Bit Integer value can't be displayed correctl...
Tue, 10 Jun, 2025 at 8:19 PM
Prtg Version: 21.3.71.1416+
The channel is wrongly configured as watt unit does not exist (See: https://www.paessler.com/manuals/prtg/custom_sensors#advanced_elements)
<result>
<channel>Power</channel>
<...
Tue, 10 Jun, 2025 at 8:19 PM
Hello,
I would like to ask if it is possible to activate flow protocols on Windows and be able to monitor web flows.
Otherwise, why can't we use the Packet sniffer for windows?
Thanks in advance.
Article Comments
Hello t...
Tue, 10 Jun, 2025 at 8:19 PM
Hey folks,
So we just did a hardening exercise using the CIS standards WIN 2019, which disables PING (ICMP) responses. THis now seems to have affected the monitoring of the systems, as now they show that the PING responses are not being ...
Tue, 10 Jun, 2025 at 8:19 PM
Hello all,
I did create an new map object by copying the file "An Icon A9.hml" to "An Icon A9_noPaused.htm". I did edit the file as follows:
Changed the 1st line from:
<!--Status Icons: Name and status (sizea...
Tue, 10 Jun, 2025 at 8:19 PM
Hello,
please i need to create a simple powershell script for check the last modified time of a folder, then if is upper 24 ours get an alert, and if is under 24 ours it's ok.
I can get the last time but i don't know how to get the ...
Tue, 10 Jun, 2025 at 8:19 PM
I want to use a sensor to tell me when users in AD are locked out or disabled. Is there some way to do this using PRTG?
Article Comments
This article applies to PRTG Network Monitor 13 or later
Search AD-Account Custom Sensor ...
Tue, 10 Jun, 2025 at 8:19 PM
Currently the email for when any device comes back online is:
Probe Device Down ended (now: Up) (Downtime: 7 m 55 s)
Which is confusing to say the least. How can I change it to just say
Probe Device Up (Downtime: 7 m 55 s)
for al...
Tue, 10 Jun, 2025 at 8:19 PM
I have two Palo Alto firewalls setup in an Active\Passive configuration. I have added the OID codes to monitor the HA on both firewalls. (1.3.6.1.4.1.25461.2.1.2.1.11.0 and 1.3.6.1.4.1.25461.2.1.2.1.12.0)
The current active firewall has ...
Tue, 10 Jun, 2025 at 8:19 PM
Hi All,
Do any of you monitoring the BGP status successfully using PRTG ?
I run BGP on cisco routers, switches, and Nexus as well. I have integrated the PRTG with Servicenow for incident creation as well.
I couldn't deploy BGP sen...
Tue, 10 Jun, 2025 at 8:19 PM
Hi,
So I am trying to configure some monitoring for a device that uses dBm as its measurement. So far I have added extended processing to pull the value from the "device message" and make it its own value using the regular expr...
Tue, 10 Jun, 2025 at 8:19 PM
Hi,
I have this error on a 'Disk Free' sensor, Target Dell laptop windows 7. The error specifies q: drive, but I dont have a q: drive?
I ran the WMI tester and query which accesses my c: drive fine. The query used and results a...
Tue, 10 Jun, 2025 at 8:19 PM
Hello,
I'm having an issue where I cannot get my Azure server to be seen in PRTG. I can ping both devices to each other via command line and both complete a trace route without any issues. They can see each other both by IP address an...
Tue, 10 Jun, 2025 at 8:19 PM
Hi,
we want to monitor our 90 access points, but we don't need to see everyone on the board.
So we would like to know, if it's possible to put all 90 AP's in one displayed device?
All we want to be informed of, is, if the AP&...
Tue, 10 Jun, 2025 at 8:19 PM
Hi
We have a segmented network in which (for example) all "voice" related devices have a separate network.
For example:
All servers (inlcuding PRTG) and stuff have 10.10.10.x
All "voice" servers and stuff have 1...
Tue, 10 Jun, 2025 at 8:19 PM
Hi
I´m new to using PRTG.
I have a FortiGate 100F that I can't poll with SNMP in PRTG. This is the first and only device that we have tried to poll with SNMP in our PRTG system.
I can ping the Fortigate from PRTG, and when I run Pae...
Tue, 10 Jun, 2025 at 8:19 PM
What is the "Activate New UI And New API (Alpha)" banner in the setup settings of the PRTG web interface and how can I hide it?
Article Comments
This article applies as of PRTG 22.2.76
How to hide the “Activate New...
Tue, 10 Jun, 2025 at 8:19 PM
Regarding the debug logs that are enabled via Result Handling / Store result, and then stored in :
C:\ProgramData\Paessler\PRTG Network Monitor\Logs\sensors
I notice that the files being outputted appear to be automatically rotated, suc...
Tue, 10 Jun, 2025 at 8:19 PM
How set notification of channel (modbus) with value (On/Off)? now, i've configured notification template by http to send notification by telegram apps.
Article Comments
Hello,
Does your Modbus sensor already go into Down s...
Tue, 10 Jun, 2025 at 8:19 PM
Hi folks,
I have an HTTP Full Web Page sensor configured to look at https://on.spiceworks.com. I have also tried https://accounts.spiceworks.com/. If I use either the Chromium or Internet Explorer browser engine the sensor reports the pag...
Tue, 10 Jun, 2025 at 8:19 PM
Hello,
I'm looking for a way to monitor the state of a given Windows Scheduled Task.
There used to be a sensor that is now deprecated since version 16.x.
The recommended sensor to replace it is also old (2016) and the manual seem...
Tue, 10 Jun, 2025 at 8:19 PM
How cloud we find out where the alert Notification configured a P1 Critical SMPT alert?
Few asset threshold configure a critical but unbale to fine the template where it was configured?
Article Comments
Hello there,
You may c...
Tue, 10 Jun, 2025 at 8:19 PM
Hi all,
I'm currently working on getting our PRTG instance to report on Meraki devices via API, but at this time PRTG only works with numbers, not text fields. As such, I'm trying to at least get SNMP setup.
I have access to two...
Tue, 10 Jun, 2025 at 8:19 PM
Hello,
I used to have notifications working so it would send me an email (xxx-xxx-xxxx@vtext.com) to my cell phone so it would appear in iMessage, it used to work but recently it's stopped working. When I go into notifications>rela...
Tue, 10 Jun, 2025 at 8:18 PM
Want this feature implemented, too? Please upvote by clicking Thumbs up!
(Posts as a reply won't be published in this feature request thread. Read Me!)
User Story
We are in the process of restructuring our security so that it...
Tue, 10 Jun, 2025 at 8:18 PM
Q1)
Created user group and linked to AD. I get no errors, I can login with the credentials of the AD user. However, no matter what I do I see nothing when I log in. No groups , devices, sensors. I have setup the "Access Rights" on...
Tue, 10 Jun, 2025 at 8:18 PM
Team,
can we monitor Sangfor HCI 6.3 with PRTG? Any guidelines how we can monitor Sangfor HCI with prtg.
Thank you
Article Comments
Hi Umair,
Thanks for your KB post. We do not have a native sensor for this device applicat...
Tue, 10 Jun, 2025 at 8:18 PM
Hello,
is there a possibility to include two or more different sensors (channels) in a one map graph?
Article Comments
Hello Michel,
I think that the best way would be to use Sensor Factory Sensor. This will merge different g...
Tue, 10 Jun, 2025 at 8:18 PM
Hello there,
I'm using PRTGApi from lordmilko to manage a bulk sensors creation.
I'm trying to automatically configure a new HTTP advanced sensor with a sentence verification into the web page.
I use this PS command :
$HttpSe...
Tue, 10 Jun, 2025 at 8:18 PM
I´m jr, I know little about this tool, but I need to monitor a database
Article Comments
Hello,
I would recommend that you take a look at our Getting started page for first steps in PRTG.
Kind regards,
Sasa Ignjatovic, ...
Tue, 10 Jun, 2025 at 8:18 PM
After Update to Version 22.1.74.1869+ the Veeam Sensor shows following Error if Veeam creates a synthetic full backup.
The following reverse lookup value is invalid: Postprocessing. Valid reverse lookup values are: Idle, NeverStarted, Pau...
Tue, 10 Jun, 2025 at 8:18 PM
Hi Team,
We have server PRTG running wind server 2016, running version 21.4.73.1656+. I want to ask why after recalculate service server PRTG Core not running auto so we must starting manual. Before upgrading we don't have the problem ...
Tue, 10 Jun, 2025 at 8:18 PM
I just added the WSUS Statistics sensor, and it starts and stays in an error state, stating "Unable to connect to remote server." I have tried adding this sensor both on the WSUS server itself, and the local probe (installed the W...
Tue, 10 Jun, 2025 at 8:18 PM
Hi all,
Need assistance in setting up monitoring for Multiple Services across multiple Servers dealing with One Application.
Reason for asking is because I have 3 Servers (and more for other Apps) that comprise an Application:
Server ...
Tue, 10 Jun, 2025 at 8:18 PM
Greetings
How can I set a rule to email me if a ping takes longer than for example 100ms to return?
Thanks
Article Comments
Hello Dear customer,
You can set up and enable the sensor limits in PRTG for the Ping sensor by follo...
Tue, 10 Jun, 2025 at 8:18 PM
What API call would I use to list warning and information events an child probes in JSON format? Can I include specific specific child probes or its has to be all?
Article Comments
Hi there,
Following API call should give you ...
Tue, 10 Jun, 2025 at 8:18 PM
Want this feature implemented, too? Please upvote by clicking Thumbs up!
(Posts as a reply won't be published in this feature request thread. Read Me!)
User Story
As a PRTG Admin I would like to use a native Kaspersky sensor ...
Tue, 10 Jun, 2025 at 8:18 PM
I'm trying to setup a threshold trigger for an uptime channel on a device. Easy enough to do. Beyond that, I want to eliminate a redundant notification trigger that will always happen when a manual process occurs as a result of that not...
Tue, 10 Jun, 2025 at 8:18 PM
Hi all,
I'm trying to use API to monitor our Meraki estate, but from what I can see, using the REST Custom v2 sensor, we can only return number based results. I'm wanting to monitor a text field that responds with either "onlin...
Tue, 10 Jun, 2025 at 8:18 PM
Hi there,
I recently tried to setup a Netflow v9 sensor for the first time, but can´t seem to get it to display anything.
With Netflow tester I can confim that data is being received and can be decoded by the PRTG server, but nothing get...
Tue, 10 Jun, 2025 at 8:18 PM
Hi Community,
We would like to have a custom traffic sensor which find all our switchport interfaces with the description 'Uplink' and which will be added to the monitored switch via template.
If we use the already defined traff...
Tue, 10 Jun, 2025 at 8:18 PM
Hallo liebes Support Team,
gibt es denn eine Möglichkeit User's welches gesperrt wurden, über PRTG zu überprüfen? bzw. eine Nachricht zu erhalten, falls einer der User in der ADS gesperrt wurde?
Ich bedanke mich recht herzlich für ...
Tue, 10 Jun, 2025 at 8:18 PM
Hi there,
I am getting the following error while using the windows update status sensor.
"Connecting to remote server veeam.dempo.local failed with the following error message : WinRM cannot process the request. The following error ...
Tue, 10 Jun, 2025 at 8:18 PM
Hello,
i have following xml output to monitor:
<xyz>
<a>1</a>
<b>1</b>
<c>1</c>
<d>1</d>
[...]
</xyz>
so there are many channels.
I use the Rest Custom Sensor. If i select ...
Tue, 10 Jun, 2025 at 8:18 PM
Hi,
I am looking for any option to integrate my ticketing tool with PRTG?
Any document/link should be helpful.
Thanks
Article Comments
Hello Sanoj,
Can you tell us which ticketing tool are you trying to integrate into PR...
Tue, 10 Jun, 2025 at 8:18 PM
Is the PRTG Core Server on Windows 11 ARM Platforms supported?
Install was successful, but I was unable starting the service.
Article Comments
Hello there,
Thanks for the KB post. I am afraid PRTG doesn't support the inst...
Tue, 10 Jun, 2025 at 8:18 PM
Want this feature implemented, too? Please upvote by clicking Thumbs up!
(Posts as a reply won't be published in this feature request thread. Read Me!)
User story
As a PRTG user, I want the PRTG Web Server to reuse existing c...
Tue, 10 Jun, 2025 at 8:18 PM
Hello,
we have a problem adding an IPMI sensor Error PE127 to an Intel server.
When running the command Ipmiutil.exe health -n IPADRESS - U USER -P PASSWORD the message
ipmiutil ver 2.96
ihealth ver 2.96
BMC manufacturer = 000157 (In...
Tue, 10 Jun, 2025 at 8:18 PM
I have setup IPFIX Sensors and I can confirm in a packet capture on the PRTG server that IPFIX messages are making it to the server, but I nothing is showing up in my IPFIX sensors. I am not really sure where to go from here. Any advice ...
Tue, 10 Jun, 2025 at 8:17 PM
I often need to access a PRTG Web Application that's hosted extremely far from my location. Accessing this server is extremely slow, and I recently realized that it's because by default, PRTG seems to have the Connection HTTP header...
Tue, 10 Jun, 2025 at 8:17 PM
Hi Team.
Since the Cisco 9800 WLC doesn't offer any MIB for "Client Count" and "Connected AP Count" we need to use Telemetry to monitor these values.
But i have no glue how PRTG can receive any Telemetry Data from...
Tue, 10 Jun, 2025 at 8:17 PM
I revoked the local admin privileges of the account PRTG uses to monitor our servers out of the local admin group, and went through a couple tutorials to setup WMI access for non-administrative users. I'm successfully monitoring perform...
Tue, 10 Jun, 2025 at 8:17 PM
Hi I want below to set as a sensor. please help me
curl https://xx.xx.xx.xx/health
{"status":"OK"}
if status is OK sensor should be green, other wise it should alert me.
Article Comments
Hello Dear cust...
Tue, 10 Jun, 2025 at 8:17 PM
I defined a custom lookup and when there is no data on a given channel the sensor is still "OK" ?!
How can I switch it to "Error"? and please ... no value limits ...
<?xml version="1.0" encoding="UT...
Tue, 10 Jun, 2025 at 8:17 PM
I want to add all 5 IPsec VPN tunnels of MY CISCO ASA Firewall 5520 with Different IPS of remote Ends(for the Ipsec ) in PRTG WITH . I just added One IPSEC Tunnel by adding the sensor (SNMP CISCO ASA VPN)and it automatically detected and a...
Tue, 10 Jun, 2025 at 8:17 PM
Hello I'm trying to get sensors and each sensor's probe id By API HTTP request(like in columns we have group, device...). i've tried many links but no luck yet
Article Comments
Hi,
I'm afraid this is not possib...
Tue, 10 Jun, 2025 at 8:17 PM
Apologies, I couldn't find this in the documentation, but what happens to the Web Interface in the event of a primary node failure and the failover node takes over? Would we need to manually change external DNS to point to the external ...
Tue, 10 Jun, 2025 at 8:17 PM
I am currently running PTRG v22.1.75.1594+.
The last 2 times AutoUpdate has checked, I have gotten the message "The downloaded file is not a valid installer." I get the same message if I click the 'Check For Latest Update and...
Tue, 10 Jun, 2025 at 8:17 PM
Hello, I have created a custom sensor as explained here https://www.paessler.com/manuals/prtg/custom_sensors#advanced_sensors
If the custom sensor returns multiple channels, how can I define the primary channel (preferred in xml)? And how...
Tue, 10 Jun, 2025 at 8:17 PM
Hi community,
I would like to know how to find out the number of currents sessions or TCP connections that are on my devices. Among all the devices I am monitoring, there are two of them, a firewall and a switch, from which I want to know...
Tue, 10 Jun, 2025 at 8:17 PM
Hello.
We're using PRTG to Provide Dashboards (via the Maps Feature) to our own customers and partners. However, this means we have a considerable large number of maps and sometimes when we replace or adjust sensors, maps end up with ...
Tue, 10 Jun, 2025 at 8:17 PM
Hey everyone, I am currently looking into clustering and from what I have been reading from the documentation is that both of the PRTG cluster nodes have to have an external IP so that the remote probes can simultaneously connect to each cl...
Tue, 10 Jun, 2025 at 8:17 PM
Hello,
when we create a report with the sensor status history then it always starts with an unknown state. Is it possible to change this behavior? The interval for polling the sensor is set to 60 seconds, so the unknown state is always be...
Tue, 10 Jun, 2025 at 8:17 PM
I would like to request that you add built-in support for Extreme network devices. We use their network switches and wireless access points.
Article Comments
Hello
Thank you very much for your contact.
Currently we don...
Tue, 10 Jun, 2025 at 8:17 PM
