kb.paessler.com

Welcome to the Paessler Knowledge Base Archive. Here, you will find articles from kb.paessler.com.Please note that this is a mere import of all questions and the corresponding replies into a new platform. The important articles were transfered manually - articles in this folder were imported automatically. We tried to keep links working, but some may fail. If you find some, please let us know. Please bear in mind that articles in this folder may contain old / outdated data.

Is it possible to nest a PRTG map in another one?
I would like to link to another map in my PRTG dashboard. How can I do this? Moreover, is it also possible to embed a map into another one? Article Comments This article applies as of PRTG Network Monitor 19 Nest Maps in PRTG ...
Tue, 10 Jun, 2025 at 4:49 PM
How can I display sensor data from various PRTG installations in a single map?
I would like to retrieve information on certain indicators such as availability of systems of more than one PRTG installation and show this data on one dashboard. How can I summarize data of different sensors on different PRTG installatio...
Tue, 10 Jun, 2025 at 4:49 PM
How can I monitor join.me with PRTG?
I use join.me for video conferencing, meetings, etc. How can I monitor this with PRTG? Article Comments This article applies as of PRTG 20 Monitoring join.me with PRTG With PRTG, you can monitor join.me out of the box with t...
Tue, 10 Jun, 2025 at 4:49 PM
How can I monitor GoToMeeting with PRTG?
I use GoToMeeting for video conferencing, meetings, etc. How can I monitor this with PRTG? Article Comments This article applies as of PRTG 20 Monitoring GoToMeeting with PRTG With PRTG, you can monitor the overall status of...
Tue, 10 Jun, 2025 at 4:49 PM
How can I monitor RingCentral with PRTG?
I use RingCentral for video conferencing, meetings, etc. How can I monitor this with PRTG? Article Comments This article applies as of PRTG 20 Monitoring RingCentral with PRTG With PRTG, you can monitor RingCentral out of th...
Tue, 10 Jun, 2025 at 4:49 PM
How to integrate ScriptRunner into PRTG?
Is it possible to integrate ScriptRunner into PRTG? What steps do I need to take? Article Comments This article applies as of PRTG Network Monitor 19 Integrating ScriptRunner into PRTG using Notifications PRTG monitors the a...
Tue, 10 Jun, 2025 at 4:49 PM
How can I integrate Derdack Enterprise Alert into PRTG?
PRTG can send notifications but it does not track these notifications to make sure that they are received and resolved. Is it therefore possible to integrate Derdack Enterprise Alert into PRTG? What steps do I have to take? Article ...
Tue, 10 Jun, 2025 at 4:49 PM
Changing Polling port from 443 to custom port for specific device
Hello Team, I just recently change my firewall port for accessing it from 443 <https> to custome port and its giving me alerting http forbidden. i want to poll an individual device from specific port. can anyone suggest if its posib...
Tue, 10 Jun, 2025 at 4:49 PM
Approx. arrival beta of new UI/API
Hey there, I am wondering when will the new UI/API go into (public) Beta testing? I'm very hesitent to try the Alpha on production. Will there be a way for users to decide if they want to use the new UI or the old UI while it is still...
Tue, 10 Jun, 2025 at 4:49 PM
Reuse PRTG License for a new environment
I would like to ask the following question. We currently have an environment that we are not using for production elements. We would like to reuse the same license for a new environment in order to re-balance with production elements ...
Tue, 10 Jun, 2025 at 4:49 PM
SNMP Service check
We are using SNMP service checks. When a service is starting no alert send only when a service is stopped. Any idea how to fix this? Article Comments Hi there, Do I understand that you want to reverse the default settings ...
Tue, 10 Jun, 2025 at 4:49 PM
Update history does not contain any entries.
Dearest, We have a customer who runs a weekly cleanup (as part of a bigger software solution) on their servers and the update history always gets removed aswell. Is there a way to get rid of the 'Update history does not contain any ...
Tue, 10 Jun, 2025 at 4:49 PM
Rest Custom v2 Sensor - Get length of Array
Hi All Is it still possible to monitor the length of a JSON array with the new Rest Custom v2 sensor? I know it is possible within the Rest Custom Sensor (v1?) with a template and the len() function as value: "value": len($....
Tue, 10 Jun, 2025 at 4:49 PM
Dell PowerEdge R6525
Hallo, Wir haben neue DELL Poweredge im Einsatz. Gerne würde ich diese mit den PRTG Dell Sensoren überwachen. (Dell Poweredge System Health) Leider erhalte ich immer eine Fehlermeldung: Could not create the SNMP Dell PowerEdge System H...
Tue, 10 Jun, 2025 at 4:49 PM
IMAP Sensor ohne internen Mailserver
Hallo, ich würde gerne den IMAP-Sensor nutzen, um Backup-Mails zu überwachen. Das Postfach liegt allerdings nicht im Netz, sondern ist ein normales IMAP-Postfach bei Ionos. Ist das überhaupt möglich? Ich habe nirgends eine Möglichkeit gefun...
Tue, 10 Jun, 2025 at 4:49 PM
Can I turn a core server into a remote probe?
Our partner company has their own PRTG core server with about 40 devices on it and no remote probes right now. They want us to take over management of this system. What we'd like to do is add a remote probe at their site runs from our...
Tue, 10 Jun, 2025 at 4:49 PM
Custom Sensor: Pending Reboot Status
Hallo Zusammen, wir haben als MSP bei einigen Kunden einen Pending Reboot Sensor, welcher in der Registry einen Eintrag überprüft, ob der Windows Server einen ausstehenden Neustart hat oder nicht. Soweit so gut. Wir setzen hierzu in den...
Tue, 10 Jun, 2025 at 4:49 PM
Improved SNMP trap management
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User Story As a PRTG User, I want PRTG to provide complete SNMP trap mana...
Tue, 10 Jun, 2025 at 4:49 PM
Syslog Receiver Sensor Always Has Error Warning
Hi, I just wanted to ask if there is a solution to my syslog receiver sensor keeps getting an alert warning every now and then. thanks Article Comments Hello Dear customer, Thank you for contacting PRTG support. I wil...
Tue, 10 Jun, 2025 at 4:49 PM
LOGS/SENSORS directory missing on probe server
Hello, I'd like to analyse sensors results (on my PRTG serveur V22), I activated result handling on a specific sensor to write result in a TXT file, but there's no directory named LOGS under PRTG Network Monitor. I took a look ...
Tue, 10 Jun, 2025 at 4:49 PM
Monitor Adobe Cloud
Hello All, I receive a question from a colleague if its possible to monitor the status of Adobe Cloud service, like on the official adobe site (https://status.adobe.com) in PRTG. Unfortunatly I can't find anything in PRTG or in the KB...
Tue, 10 Jun, 2025 at 4:49 PM
Weird behaviour POWERSHELL script data returned to PRTG
Hello, I'm testing a simple Powershell script, and the behaviour is rather stranger. My script is: $pathcounter = (Get-ChildItem -Path C:\Windows).count Write-Host $pathcounter #returning PRTG XML data "<prtg>" ...
Tue, 10 Jun, 2025 at 4:49 PM
Windows Events
Is it possible to capture events on a Windows server, and report if the rate of which they come in increases drastically. Or to report if certain events are seen? Article Comments Hi Mark, I would recommend to use the WMI Even...
Tue, 10 Jun, 2025 at 4:49 PM
How execute batch script on remote server
Hello, What is the best practice for executing a batch script on a remote server. I have created a script in /Custom Senors/EXE and created a sensor on a remote server using this script but the script is executed on the PRTG probe. Th...
Tue, 10 Jun, 2025 at 4:49 PM
How i can export group access rights of the all groups
I need to check all permisions on the prtg, how i can export group access rights massive to any format (csv, xml, txt, etc) Article Comments Hi Julio, Thanks for your KB post. We do not have such a feature yet. If you are good...
Tue, 10 Jun, 2025 at 4:49 PM
Powershell script partial runned on probe in other domain
Hi, Our main probe is running in domain1.local, a second probe is running in domain2.local We monitor a webserver in domain2 with the probe in domain2., this works OK. I want to add an XML/EXE sensor to that for a specific query on the we...
Tue, 10 Jun, 2025 at 4:49 PM
How to insert Alerts icons in Notification message?
Hi there! Is it possible to paste icons (Red and Green alerts) in notification message, for example like this: "New alert %icon_sensr %sensor on %device."?? Article Comments Hello, You can use custom text for the Em...
Tue, 10 Jun, 2025 at 4:49 PM
Can't get Microsoft. 365 Monitor to accepts creds
I have followed the guide and set everything up in office365/Azure for the app but it keeps telling me The sensor could not authenticate with Microsoft 365. Article Comments
Tue, 10 Jun, 2025 at 4:49 PM
how to collect windows event logs to PRTG
Dear All, I am new in PRTG, I am using trail version of PRTG to check the feasibility of my requirement. How I can collect event logs from windows and linux to PRTG server. If any one can suggest me. Regards Nitesh Article Com...
Tue, 10 Jun, 2025 at 4:48 PM
Probe Device Sensor VMware Virtual disk, 0 (code: PE016)
Hello! I had to restore PRTG Server with Veeam Backup After restore and start the Server I got this error. The WMI query does not return any results. The reason might be an issue with the host's WMI system. For more information, see h...
Tue, 10 Jun, 2025 at 4:48 PM
DID SNMP from sensor to prtg server support AES-256bit?
DID SNMP from sensor to prtg server support AES-256bit? Article Comments Hello, Currently PRTG's SNMP sensors do not support AES-256. It's already planned for future versions, however there's no ETA yet. Jan, 202...
Tue, 10 Jun, 2025 at 4:48 PM
About the AES256bit
Hi there, i would like to ask from the prtg sensor transferring data to destination of prtg server, within this path have AES256bit? as we need to comply the security. please do anyone know about this? Article Comments You can f...
Tue, 10 Jun, 2025 at 4:48 PM
NAT/PAT MIB Cisco devices
Hi All Please could someone confirm if there is a MIB to confirm actual translation stats from Cisco devices. Some of the MIBs available provide data in seconds, where I am requiring a MIB that gathers stats on the actual translation th...
Tue, 10 Jun, 2025 at 4:48 PM
How to scan Effekta MD3000 UPS?
Hi forum, i have a Effekta MD3000 UPS, which is unfortunately not listed in the list of known devices. I tried an automatic search, but only basic services are shown like IP-Address, HTTP and HTTPS. How can i monitor this device. It has S...
Tue, 10 Jun, 2025 at 4:48 PM
What does PRTG's "Limit features and delay display" option do?
In System Administration, on the User Interface tab, there is a Performance Handling option in section PRTG Web Server. What does the Limit features and delay display option do? Which features are missing when enabled? Article Com...
Tue, 10 Jun, 2025 at 4:48 PM
How many flows per second can PRTG handle in its flow (NetFlow, sFlow, jFlow) sensors?
I would like to know more about the limits of PRTG when it comes to evaluating flow streams received from my devices (Cisco, HP, Juniper, and others). Are there any special system requirements? Article Comments This article appl...
Tue, 10 Jun, 2025 at 4:48 PM
How to see, which component uses the bandwith
Moin together, unfortunately I still have a 16 DSL connection at home with 10-11MBit/s effective. It often happens that the line is completely busy and I do not know where the traffic comes from. I am looking for a simple and cheap solu...
Tue, 10 Jun, 2025 at 4:48 PM
Why do I get the message "The flow processor has dropped flows."?
Why do I get the error message The flow processor has dropped flows. The reason might be that PRTG is not able to process the incoming flows fast enough. To resolve this issue, consider using remote probes. Also try to optimize your incl...
Tue, 10 Jun, 2025 at 4:48 PM
UCS SNMP not working
after swapping FI's the SNMP stopped working to the VIP address or the address of the primary, on the subs will work. Cisco support says to just use VIP but VIP doesn't work. Prior to the Hardware upgrades all IP's would work....
Tue, 10 Jun, 2025 at 4:48 PM
PE192 "No IP SLAs available" when trying to add a Cisco IP SLA sensor
Hi, I have the issue when trying to add a Cisco IP SLA sensor that in step 2 of 2 under IP SLA Specific, the message No IP SLAs available appears. Why I click continue, I get this error message: Oops... Nothing was selected, no senso...
Tue, 10 Jun, 2025 at 4:48 PM
Add user to group fails
When trying to add a user to a group it fails with Error (Bad Request) The homepage URL cannot be an external domain or host Article Comments Hi, thanks for your question. Can you please raise a support ticket by clicking ...
Tue, 10 Jun, 2025 at 4:48 PM
HTTP Content sensor - Request returned not enough values. (0/2) (code: PE174)
We set up the followning status site: <!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01//EN" "http://www.w3.org/TR/html4/strict.dtd"> <html> <head> <title> STATUS &...
Tue, 10 Jun, 2025 at 4:48 PM
Where can I find information about PRTG configuration and data?
I need some details about the configuration and data of PRTG. Is there an overview about articles regarding PRTG data? Article Comments This article applies as of PRTG 22 About PRTG configuration and data See the following a...
Tue, 10 Jun, 2025 at 4:48 PM
What should I check in the case of speed and performance problems with PRTG?
What should I consider if PRTG shows weak performance and low speed? Article Comments This article applies as of PRTG 22 Checklist for best performance Have a look at the following articles for the best possible performance ...
Tue, 10 Jun, 2025 at 4:48 PM
What options does PRTG provide for network traffic, Linux, and macOS monitoring?
I would like to know more about how to monitor bandwidth usage in my network as well as Linux and/or macOS monitoring. Where can I find information about these topics? Article Comments This article applies as of PRTG 22 Monito...
Tue, 10 Jun, 2025 at 4:48 PM
Dependency deadlock
I just came across an interesting issue with deadlocked dependencies. Case as follows: Remote site with dynamic IP address, gateway router configured with DDNS (No-IP). PRTG has a ping sensor for the gateway router to check if the site is...
Tue, 10 Jun, 2025 at 4:48 PM
Is there a method to ensure something DOESN'T exist?
We have a few servers where people who have admin rights did things like adding SMTP in the past. We do not want this. We can set up SNMP checks to see if a service is present, or a port check to ensure that something is up. But is there a...
Tue, 10 Jun, 2025 at 4:48 PM
Certificate warnings from Cisco CUCM
Good Morning, is there anyone here in the forum who successfully gets certificate warnings from Cisco Communicationsmanager (CUCM) via SNMP? Does anyone have a template for this? Article Comments Hello Mzumbeel, Have you seen...
Tue, 10 Jun, 2025 at 4:48 PM
Apply a Filter in SNMP Trap Receiver
Hello, I´ve configured a SNMP Trap-Receiver Sensor and get Trap Messages from the Agent Device. Here´s the content of the column "bindings" in the message-tab: SNMPv2-SMI::enterprises.6101.710 = Scan: STORAGE SCANNER Virus: ...
Tue, 10 Jun, 2025 at 4:48 PM
Sort devices by IP address?
I have all of my devices named for their IP address.. this is how we used to identify what office is what network, old habits die hard I guess.. When I right-click the group and choose sort automatically, the IP addresses do not get sort...
Tue, 10 Jun, 2025 at 4:48 PM
[Map] Alarm Gauges not alway
Hi, I have a problem when create Alarm Gauges on Map (Properties/Data Talbe/ Alarm Gauges). When I move it to Map and view map, it show sensors in alarm, but afew time later, it change to show sensors in normal. How to change it to alway s...
Tue, 10 Jun, 2025 at 4:48 PM
What do I need to know about PRTG 22.2.77 regarding Python?
I want to install the PRTG 22.2.77 update. What do I need to know? Article Comments This article applies as of PRTG 22.2.77 Python update and Python library update PRTG 22.2.77 includes an update of the Python distribution. ...
Tue, 10 Jun, 2025 at 4:48 PM
What do deprecation and discontinuation in the context of sensors mean?
PRTG created a ticket to inform me that a sensor that I use will be discontinued in the future. What does this mean and what do I need to know? Article Comments Frequently asked questions about deprecated and discontinued sensors What does...
Tue, 10 Jun, 2025 at 4:48 PM
What's the batch response format for PRTG ?
Hello, I have a batch script used to get users connected to a RDS server. I use this command to talk with PRTG, but it does not suite. ECHO "2:%COUNT%:Critical! Number of active sessions = %COUNT%" EXIT On my sensor the fi...
Tue, 10 Jun, 2025 at 4:48 PM
Display last message value instead of response time
Hello, Our company is currently using PRTG to monitor some devices on several different locations. Now we would like to monitor more things about some Palo Alto firewalls, so we imported some MIB's. We can now read the system softwa...
Tue, 10 Jun, 2025 at 4:48 PM
Chronyd Check PRTG Oracle Linux
Hello Community, For the implementation of PRTG in an Oracle Linux 7 environment we would like to monitor the time service "chronyd" as well. We are still completely new to this area. Unfortunately we could not find a sensor that ...
Tue, 10 Jun, 2025 at 4:48 PM
SQL Mirroring
Hello All, newbie here, wanted to reach out and ask if anyone knows of, or has any suggestions of how I can monitor sql db mirroring, but get an alert when it fails. Article Comments Hello, Unfortunately, we do not have any ...
Tue, 10 Jun, 2025 at 4:48 PM
Capteur Etat du système HP en erreur inexpliquée
Bonjour, Le capteur Etat du système HP concernant un iLO HP est en erreur lié au canal "Etat général". Pourtant, en se connectant sur l'iLO HP, les voyants pour System Health et iLO Health sont tous les 2 OK. Pourquoi ce capte...
Tue, 10 Jun, 2025 at 4:48 PM
Teltonika RUT950 router
Hello, Does anybody have experience monitoring the port traffic on a Teltonika router? I have tried adding a sensor using SNMP protocol for traffic monitoring but it always fails to add. I currently only have PING and HTTP sensors runnin...
Tue, 10 Jun, 2025 at 4:48 PM
SSL: error:140770FC:SSL routines:SSL23_GET_SERVER_HELLO:unknown protocol
We have set up PRTG in our environment, just one core server. In our attempts to remediate a lot of sensors in red /failed state, we recently came across two exchange servers that amongst other things were giving errors for the SSL Certific...
Tue, 10 Jun, 2025 at 4:48 PM
MIB Importer: out-of-memory while importing DELL EMC ISILON MIB-file
When importing the MIB-file of a DELL EMC ISILON the Paessler MIB-Importer says "Out of memory". I am using the Version v3.5.8 Is there another way to generate OIDLIB-files? Is there a newer version? are there more log-files / ...
Tue, 10 Jun, 2025 at 4:48 PM
How can I add a non-primary Toplist to PRTG Maps?
When I open the Map Designer in PRTG and open the Graphs section there, I can add a “Primary Toplist of a Sensor” to my map. However, I would like to include a Toplist distribution chart in PRTG maps which is not a primary. The same is for ...
Tue, 10 Jun, 2025 at 4:48 PM
Option to disable "no data since" notification after maintenance schedule/dependency resumes sensor.
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User story As a PRTG user, I want ... Maintenance schedule paused senso...
Tue, 10 Jun, 2025 at 4:48 PM
Packet Sniffer frequently reports 0 bits/s
Hi, I have a remote probe installed on a Windows 10 VM on a proxmox virtual host, which has a 10 gigabit physical link of the host machine bridged to it. The physical link in turn is connected to a SPAN port on my core switch. In PRTG I h...
Tue, 10 Jun, 2025 at 4:48 PM
Is there a way to limit scans?
So it appears that an auto-discovery scan automatically includes ALL management protocols (ICMP, WMI, SNMP, etc for credentials entered), but is there no way to limit the scans to disable some or limit the scope of the scanning? I've us...
Tue, 10 Jun, 2025 at 4:48 PM
What to do about "Could not find a table row matching the index you specified when adding the sensor
Hello, So recently I started monitoring a few Cisco WLC's using the template provided in the relevant kb post. Everything seemed to be working quite well at first. However, over last weekend the error "Could not find a table row...
Tue, 10 Jun, 2025 at 4:48 PM
prtg, log table, message
Hi, Is it possible to have only the lastvalue displayed on the message column under the log table, specifically upon error state, rest of the time the message is good, but upon error, we get a long message stating "error caused by l...
Tue, 10 Jun, 2025 at 4:48 PM
PRTG Server boots overnight
We have a Win11 PC running the PRTG Server 21.11.0. There are occasional overnight reboots of this PC, which appear to be initiated by PTRG. As the PC is used for other 24/7 processes, I don't want PRTG forcing a reboot. It's not ...
Tue, 10 Jun, 2025 at 4:47 PM
SNMP Sensor - How to configure for smoke detector output
Hi All, I've been using PRTG for some time to monitor values from SNMP or other devices, works great. However I need to monitor some smoke detectors connected to an APC NetBotz appliance via SNMP v3. It's all configured and I'...
Tue, 10 Jun, 2025 at 4:47 PM
Is it possible to run PRTG behind an nginx reverse proxy?
I found a post on your KB regarding how to set PRTG up to run behind an IIS reverse proxy, but I can't find anything on setting it up behind an nginx reverse proxy. Is this possible? And if so, do you have any further information regard...
Tue, 10 Jun, 2025 at 4:47 PM
Edit TAG
I need to edit dozens of TAGS that are applied to hundreds of devices and groups. At this moment only multiple edition of all devices or groups. It would be a significant improvement to have a table with all the tags added by users, modifyi...
Tue, 10 Jun, 2025 at 4:47 PM
how to add a trusted cert-authorothy to ssl certificate sensor
we are using an internal pki for our ssl protected services. unfortunately the ssl sensor statest that our pki is not trusted. so how can i add our pki, so that it is trusted by this sensor? Article Comments Hi Andreas, Did yo...
Tue, 10 Jun, 2025 at 4:47 PM
How to solve vulnerability CVE-2016-7103, CVE--2015-9251 on PRTG 22.4.81.1532
Would like to know if the vulnerability is detected as mentioned above, how am I able to solve it? The CVE-2016-7103 is about the cross scripting vulnerability in jquery UI ver 1.10.3. I have downloaded the latest jquery but where shou...
Tue, 10 Jun, 2025 at 4:47 PM
TAG Management
Want this feature implemented, too? Please upvote by clicking Thumbs up! As a PRTG user, I want edit dozens of TAGS that are applied to hundreds of devices and groups. At this moment only multiple edition of all devices or groups. It wou...
Tue, 10 Jun, 2025 at 4:47 PM
Feature request: Resend update button
We have lot's of probes that use unreliable cell connections for their connection back to the core server. When we update our version we often have to run the update manually at multiple sites as it doesn't download the first time. ...
Tue, 10 Jun, 2025 at 4:47 PM
Is Paessler PRTG affected by CVE-2022-23529
Hello, is Paessler PRTG affected by CVE-2022-23529? https://nvd.nist.gov/vuln/detail/CVE-2022-23529 Best Regards, Thomas Article Comments Hi, no PRTG does not use nodejs and therefore is not affected. Best Regards, Mathias ...
Tue, 10 Jun, 2025 at 4:47 PM
Capteur de mise a jour Serveur hors du domaine
Bonjour, J'essaie de mettre un capteur de mises a jours sur un serveur hors domaine. PRTG me retourne l'erreur suivante: La connexion au serveur distant srv-phone.escr.local a échoué avec le message d’erreur suivant : WinRM ne p...
Tue, 10 Jun, 2025 at 4:47 PM
Monitor the status of a script
We would like to monitor the status of a data import script with PRTG. What is the best solution here? I have two ideas but for both of them I am not sure if they doable. Solution 1) At the end of the script we make a REST call to PRTG an...
Tue, 10 Jun, 2025 at 4:47 PM
custom notifications
We are running PRTG Network Monitor 22.4.81.1532. I am working on a custom powershell notification to send information a different ticketing software. The powershell script is getting info to the other system, but some of the information...
Tue, 10 Jun, 2025 at 4:47 PM
Aruba Mobility Conductor MIBs and PRTG
Does anyone know the correct MIB file(s) to use to manage the Aruba Mobility Conductor product? I downloaded the MIBs from Aruba (there is a standard MIB with generic files and then there an Aruba specific MIB), but since there are so many ...
Tue, 10 Jun, 2025 at 4:47 PM
Datacore
Guten Tag. Wir verwenden Datacore SanSympfony Speichervirtualisierung. Gibt es eine Möglichkeit mit PRTG direkt Diskpools und Virtual Disks zu überwachen? Bisher kann ich nur Kapazitäten der LUNs überwachen, die der ESX Host sieht. Geht...
Tue, 10 Jun, 2025 at 4:47 PM
Copying config files from one installation to another with different license keys
Hello, Is it possible to copy the configuration of a PRTG installation to one that uses a different license key? In the docs I read it only mentions using the same license key. Article Comments Hi, thanks for you question! Ye...
Tue, 10 Jun, 2025 at 4:47 PM
PRTG, remote probes, and Dashboards
Here is our use case. Maybe someone can tell me if I am going about this wrong or not. We are an ISP looking to put probes at each major pop site. I have been told if I put devices under each probe we can not have them in a single unified ...
Tue, 10 Jun, 2025 at 4:47 PM
Custom SNMP Library files are not being added to device.
I have around 4 remote probes which are all in the same network inside of Azure. I also have a single PRTG Core server. Assume that they are IP'd as: X.X.0.1 (Core), X.X.0.2-5 Remote Probes Each remote probe connects via VPN into an...
Tue, 10 Jun, 2025 at 4:47 PM
Can PRTG update SNMP location from device?
Hi I'm trying to add correct location information in my Cisco-devices. It is possible to add an address in Cisco-devices with the global command: "snmp-server location xxx, xxx". When I add this information, I'd like PRT...
Tue, 10 Jun, 2025 at 4:47 PM
Finding sensors that are not assigned to a library
Is there a way to pull a report of any sensors that are not assigned to a library? Article Comments I'm sorry, I'm afraid such a report is not possible. Jan, 2023 - Permalink
Tue, 10 Jun, 2025 at 4:47 PM
Custom Rest sensor - expressions and filtering
Hi, Trying to use a custom rest sensor to monitor an endpoint, but I'm having trouble finding the correct syntax to do calculations. For example: This is the JSON returned: [ { "request": { &quo...
Tue, 10 Jun, 2025 at 4:47 PM
How to migrate an actual Cluster probe on two new servers
Hello, I Would like to migrate my actual PRTG Probe Cluster (two old servers) on two new servers. Do you have a process ? Best regards, Article Comments For a migration I would follow this guide here: https://https://helpdes...
Tue, 10 Jun, 2025 at 4:47 PM
Sensors SNMP SAN Fujitsu ETERNUS DX100
Hello, We have a PRTG (version 22.3.79.2108+) server and we need to monitor, the components of a SAN Fujitsu ETERNUS DX100 such as Disks, CPU, RAM, etc... I configured the SNMP on the SAN and on its Device added to PRTG (same SNMP commun...
Tue, 10 Jun, 2025 at 4:47 PM
Exe/Xml: Add Placeholders for DB Credentials
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User Story As a PRTG User, I want to use Placeholders for DB credentials ...
Tue, 10 Jun, 2025 at 4:47 PM
PRTG Custom Sensor Powershell script with openssl, wrong output
Hello, I created a powershell script to monitor a FTPS Server SSL Certificate. Openssl is installed on the probe server and running the script in powershell gives the correct output, however PRTG always gets the code 2 which I use for "...
Tue, 10 Jun, 2025 at 4:47 PM
error bei ssh-script "Antwort nicht wohlgeformt: "1 " (Code: PE132)"
Hallo, bei einem ssh-script, dass als Antwortwerte nur 1 (= OK) und 0 (= NOK) kennt, kommt nach dem hinzufügen des Sensors die Fehlermeldung Antwort nicht wohlgeformt: "1 " (Code: PE132) was soll mir das sagen und wie bekomme ...
Tue, 10 Jun, 2025 at 4:47 PM
PRTG Redis Sensor
at present PRTG redis sensor doesn't support certificate validation for redis. We took your open source code and modified it to support certificate validation. Please let us know, how do we propose this solution to you? Also let me kn...
Tue, 10 Jun, 2025 at 4:47 PM
writing custom lookup for bitfield network port state
I have read a very good article about decoding the port state on a linux system of a network bond. The informations are encoded as bitfield: https://movingpackets.net/2017/10/17/decoding-lacp-port-state/ Bit Name 0 LACP_Activity 1 ...
Tue, 10 Jun, 2025 at 4:47 PM
Windows Update Sensor not working on Windows Server 2022
Hi! I've run into an issue with the Windows Update Sensor on Windows Server 2022. I get the following error in PRTG: Couldn't retrieve OS information. Resultset was empty. I've setup this server last week and never got the senso...
Tue, 10 Jun, 2025 at 4:47 PM
Massively save storage with averages by time
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User story As a PRTG user, I want ... Massively save memory with averages...
Tue, 10 Jun, 2025 at 4:47 PM
How can I monitor licenses in my network?
I need to monitor multiple licenses on several Hosts (like firewall appliances, antivirus servers, etc.). How can I do that with PRTG? Article Comments To monitor the licenses that are used in your network, regardless of the app...
Tue, 10 Jun, 2025 at 4:47 PM
HTTP Advanced Sensor with prtg variables
Hello support team and community, I'm currently try to replace our meraki monitoring from direct icmp calls to cloud based monitoring. I don't use the beta or prtg meraki sensors. My plan is to use the HTTP Advanced Sensor and c...
Tue, 10 Jun, 2025 at 4:47 PM
Text with status related text and text-color on maps
Hi, I'm building some maps, and I'm trying to put a simple text with a status related color, so, if the sensor is UP, it will be green and the text will be UP, etc. I've only implemented a single color text, using the custom H...
Tue, 10 Jun, 2025 at 4:47 PM
Using regex or wildcards(*) in the filter rules of device templates
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User story As a PRTG user, I want to use regex or wildcard(*) in the filt...
Tue, 10 Jun, 2025 at 4:47 PM