kb.paessler.com

Welcome to the Paessler Knowledge Base Archive. Here, you will find articles from kb.paessler.com.Please note that this is a mere import of all questions and the corresponding replies into a new platform. The important articles were transfered manually - articles in this folder were imported automatically. We tried to keep links working, but some may fail. If you find some, please let us know. Please bear in mind that articles in this folder may contain old / outdated data.

How to monitor Cisco 4500 switch backplane usage
Dear support , how to monitor switch performance good or poor , base on statistics? Thanks Article Comments Hi, I would recommend to use the Cisco System Health Sensor to monitor your Cisco device. In addition I would recommen...
Tue, 10 Jun, 2025 at 3:39 PM
Displaying IP-Route
Good Morning, I want to display an IP-Route with specific Hops (Server, Switch, Router...) on the Magic Map. My concept is, that dots, whose color depends on their ping state, are connected via lines. These lines also also should change ...
Tue, 10 Jun, 2025 at 3:39 PM
Sensor for HPE Simplivity
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User Story As a PRTG User, I want to Monitor HPE Simplivity System Deta...
Tue, 10 Jun, 2025 at 3:39 PM
APC SmartConnect Integration
Has anyone been able to get data out of APC's cloud connected UPS management solution SmartConnect? We have several UPS units that use this and while we can log into the SmartConnect interface and get status/details I'd like to get...
Tue, 10 Jun, 2025 at 3:39 PM
PRTG restore procedure using backup
Hi, we have a PRTG server we need to take a corrective action on the server and we will not have a backup of the operating system and we also cannot remain with the server inoperative for a long time. We want to protect ourselves with t...
Tue, 10 Jun, 2025 at 3:39 PM
how can i restrict user account to view only one sensor not all my networks
i created SNMP sensor to some organisation as our customers then i create user for them and i want them just check their sensor that was i created. Article Comments Hi, You can restrict the view by changing the access rights o...
Tue, 10 Jun, 2025 at 3:39 PM
Monitor RPKI Validation
Hi, I use PRTG to monitor my BGP routers in AS. I have a Cisco ASR1100 without RPKI-ROUTER-MIB support. Is there an alternative way to check the validation of the routes? My RPKI Server is a debian based with RIPE RPKI Validator 3 ser...
Tue, 10 Jun, 2025 at 3:39 PM
deactivate refresh map?
Is it possible to deactivate the auto refresh of a map via the url? What I mean is, instead of setting the interval with "&interval=60" just turn it of with eg. "&refresh=off". Thanks for your advice :) ...
Tue, 10 Jun, 2025 at 3:39 PM
No Packet Loss Showing in Customized Ping
Hi there, I want monitor a device availability with this customization: Monitoring 1000 Ping request of 100 bytes packet size in 1 hour So, i need a single ping request sensor for every 3.6 seconds (4s) I created a single ping request s...
Tue, 10 Jun, 2025 at 3:39 PM
How to monitor concurrent connections in Firewall Checkpoint?
Normally when I want to check the concurrent connections in my firewall I use the command "fw tab -t connections -s" in the command line of my CheckPoint, however I don't have a history of them, either by day or by time of day...
Tue, 10 Jun, 2025 at 3:39 PM
Cisco Memory Sensors
On many of the newer Cisco switches, there is a concept of platform memory. This is memory on the device similar to RAM on a PC and not the memory that is contained within the processor. You can get the memory levels from the following co...
Tue, 10 Jun, 2025 at 3:39 PM
Regarding Saturation or Full bandwidth usage
Hello... I have some questions on : 1- How can I know I faced to saturation issue. 2- I have 70Mbps Download International Bandwidth. How can I know I am Used total traffic, because of many of users Asks for Slow down. 3- What mean t...
Tue, 10 Jun, 2025 at 3:39 PM
Twilio SMS integration?
We are working on expanding our notifications so that we can have a tiered notification system and we have decided to work with SMS notifications. We use Twilio for SMS notifications to our clients, and with that being a provider we already...
Tue, 10 Jun, 2025 at 3:39 PM
Number of CPU's on WMI sensor
Without deleting the sensor, is there a way to change the number of cores the cpu monitor sees. Our MSP changed the number of cores to 24 when we wanted it changed to 16. PRTG being as awesome as it is, saw the 24. Now the extra 8 procs ...
Tue, 10 Jun, 2025 at 3:39 PM
PRTG does not update automatically, why?
Hi, PRTG has not accepted automatic updates for a while. We need to download the version and perform the installation manually. Is there any reason why this occurs? We have no problem running it manually, we just want to understand ...
Tue, 10 Jun, 2025 at 3:39 PM
Unable to get SMS alerts to send out via Bulk SMS
I've gone in to Notification Delivery and selected usa.bulksms.com in the predefined list and entered my account info below with username and password and account ID. I've then in the Notifications section clicked on my object and ...
Tue, 10 Jun, 2025 at 3:39 PM
Microsoft Teams is not summarizing notifications
Hi there, Long time reader, first-time poster. I can't quite get notification summaries working with Microsoft teams. Here's what the library notification trigger and template are set to: https://ibb.co/09pgCkS https://ibb.co/...
Tue, 10 Jun, 2025 at 3:39 PM
PRTG Last down time and PRTG graph confusion
Dear Support In my prtg tool the last down time shows 2 and 1 hour days back. But in the same prtg graph at that time it was not showing any indication of down. and the traffic was smooth. Article Comments Hello, Please note...
Tue, 10 Jun, 2025 at 3:39 PM
Forwarding Netflow from PRTG to another collector
Can I forward Netflow traffic (replicate) to another Netflow collector? Article Comments Hello, Unfortunately, PRTG has no capability to forward flow data. Alternatively you could maybe configure the sending device to send fl...
Tue, 10 Jun, 2025 at 3:39 PM
Possible bug with library inheritance?
We are running 20.1.56.1547+ and have noticed an issue where sensor notifications are not always being inherited based on 4-star library settings. This has caused a serious problem in the past day to go unnoticed for an unacceptable amount ...
Tue, 10 Jun, 2025 at 3:39 PM
Pause Sensors automatic
Is there a way so that PRTG starts to pause automatic Sensors on a specific Time? Article Comments Hello MatzeK, thanks for your KB porting. Please find all relevant information regarding schedules under the links below: h...
Tue, 10 Jun, 2025 at 3:39 PM
sensor which won't show error if there is downtime
Hi I'm wondering if someone could help me with a type of sensor I need to create. I want to monitor some values on machine (like windows services). I created a ping sensor for the machine, and created a dependant sensors to this p...
Tue, 10 Jun, 2025 at 3:39 PM
Monitoring CPU Wait Time per Dispatch on Hyper-V
I'm interested in monitoring the wait time of our Hyper-V servers, but I don't see any sensor able to do this. Am I missing something, or is there really no sensor capable of doing this? Article Comments Hello, Thank ...
Tue, 10 Jun, 2025 at 3:39 PM
How to Setup ip public with the PRTG web interface?
Hello, I want to access the PRTG web interface via the internet in general. What configuration do I need to configure? Article Comments Hi there, you can make the PRTG web interface available to the outside like any other w...
Tue, 10 Jun, 2025 at 3:39 PM
Simulate Error On ALL SENSORS
Hi All, The Simulate Error function can only be applied on a single sensor could I use Library to group all sensors and set test trigger to simulate the error alerts? The purpose of this is to ensure the error alerts on ALL sensors would ...
Tue, 10 Jun, 2025 at 3:38 PM
Backup PRTG Recommendation
Hi, we know that PRTG has a proprietary database. The recommendation is that to guarantee an integral backup of the bank's data, the ideal is to turn off the service to copy the files to another place. So I thought... Our PRTG s...
Tue, 10 Jun, 2025 at 3:38 PM
TNS error(ORA-12541: TNS: No listener) in Oracle SQL v2 Sensor
we got ORA-12541 when run the sensor Article Comments Hi, Please follow the steps of this reply to raise the timeout of the meta scans. Start with a value of 20s and see if you can add the Oracle Tablespace sensors properly. ...
Tue, 10 Jun, 2025 at 3:38 PM
Need to automatically export specific sensor data (csv,xml)
Hi Hi need to export sensors data of a Specific Sensor "Group Name"(id=2853) with the following colums: group,device,host,status possibly colums separated by comma withouth the raw coulums. Here is what actually i get: ...
Tue, 10 Jun, 2025 at 3:38 PM
Push notification Android when not connected to PRTG server
I have installed the PRTG app on my phone. I have also set up push notifications. Our PRTG server is only available when on corporate WIFI or via VPN. I will get notifications when "offline", but I only see part of the notificatio...
Tue, 10 Jun, 2025 at 3:38 PM
PRTG Notifications returning SSL Error
I have a notification set up in PRTG that is performing an http action to send notifications via slack webhook. Currently every time a sensor is put in an alarm state, the notification throws the following error: Failed to establish secur...
Tue, 10 Jun, 2025 at 3:38 PM
WMI stopped working (Windows 10) after update on some machines
First of all I'm a very happy user of the PRTG Monitor software for many years. I've had my share of challenges, but so far have always been able to find a solution. However my current problem has got me completely stumped. I...
Tue, 10 Jun, 2025 at 3:38 PM
Is there a report I can create to list the number of each type of sensor on each probe?
I'd like to get a status report on how many sensors we have on each probe and which type of sensors they are. (snmp, wmi, etc) Is this possible? Article Comments Hi there, I'm afraid it's not possible to get a re...
Tue, 10 Jun, 2025 at 3:38 PM
Graphs
Team, How can you make graphs looks like bar graphs (filled in), rather than line graphs. The display is small and data points are hard to distinguish. Thanks Article Comments Under Setup | System Administration | User Interf...
Tue, 10 Jun, 2025 at 3:38 PM
Sensor for monitoring Cisco stacks
Is there any sensor for monitoring Cisco stacks switchs? Article Comments Hi Naseeb, Did you already check the following article. If not, please take a look at it since it describes how to monitor cisco stack switches. Mar,...
Tue, 10 Jun, 2025 at 3:38 PM
Local Storage of Data Files and Monitoring Database
Hi, recently we moved the (Local data file storage and monitoring database) and also (Path to probe data storage) from disk C: to disk D: As our PRTG is located on a virtual server, disk C: \ is a virtual disk and disk D: \ is another v...
Tue, 10 Jun, 2025 at 3:38 PM
Manage a MacOs (High Sierra) with SNMP using PRTG web
Hello, actually am using the PRTG web version but i cant find a way to manage my MacOs (High Sierra) on my LAN with SNMP. I tried to add a new device on the PRTG monitor with the private ip (192.168.0.6) and tried the ping sensor, but not...
Tue, 10 Jun, 2025 at 3:38 PM
How to make sensors keep sending emails if they keep going below limits
Hi there, I am new to PRTG and have set up a few sensors for Azure servers, currently a disk space sensor gives a warning by sending an email as it goes 20% lower disk space, but when disk space is still decreasing, the sensor no longer sen...
Tue, 10 Jun, 2025 at 3:38 PM
Sensor Configuration - Inquiry
Hi PRTG, We noticed that some of our ping sensors have the following properties: 1. Downtime 2. Ping time 3. Maximum 4. Minimum 5. Packet loss Whereas some of our ping sensors only have the following properties: 1. Downtime 2. Packet lo...
Tue, 10 Jun, 2025 at 3:38 PM
Packet Loss Average Percentage with Decimal Accuracy
Dear Technical Support Team, Hello Is it possible to see the packet loss average percentage with decimal accuracy in PRTG historic data and reports? Thanks a lot. Article Comments Hi Hossein, The packet loss is displayed in...
Tue, 10 Jun, 2025 at 3:38 PM
More than one line between the devices
HI How can I drawn more than one line between the devices on the Map on Prtg. example i want to connect switch ports. please help me i added the html that u created but nothing happen. Article Comments Hi, Officially it's...
Tue, 10 Jun, 2025 at 3:38 PM
Custom Sensor For EMC Storage Arrays
After reading a few other posts on the KB regarding requests for better monitoring for EMC SAN arrays, I took it upon myself to create something that provided the data I personally wanted to see about my SAN. This script requires naviseccl...
Tue, 10 Jun, 2025 at 3:38 PM
PRTG Cluster in a Windows Failover Cluster Setup
Hi all As far i understood, PRTG cluster has no possibility of connecting to PRTG webserver using a virtual IP (VIP). When a PRTG master node fails, all clients and smartphones need to manually connect to the slave node. I would like t...
Tue, 10 Jun, 2025 at 3:38 PM
PRTG remote probes updates: Pause any notifications?
Hi, Well here's my problem: When the core server updates itself and after that starts sending the update to the remote probes, all the notifications (email alerts) located on the remote probes go crazy. How can I pause all the remote ...
Tue, 10 Jun, 2025 at 3:38 PM
Ubiquiti device statistics not seen
Good Morning I already created the sensor with all the steps of the t Powershell script, it runs the sensor it is in green state without errors, but it doesn't show information about the connected clients, the connected APs etc. I fol...
Tue, 10 Jun, 2025 at 3:38 PM
Check date from REST API
Hi, I have an appliance with a REST API which are returning a number of things, including the date and time of the last cluster sync. I need to check that this date and time does not get more than one hour behind the current date and ti...
Tue, 10 Jun, 2025 at 3:38 PM
Custom map with Library
Hi, ### <!--Custom Map Objects: Library Sunburst ID in HTMLbefore--> <div class="map_object map_table <#sensor type="colorclassofstate" prefix="map_objectstate_" id="<@objectid>">...
Tue, 10 Jun, 2025 at 3:38 PM
What is the trial feedback form and how can I disable it?
A feedback form appears when I open the PRTG web interface. What is this about and how can I disable it? Article Comments This article applies as of PRTG 20.2.59 What is the trial feedback form and how to disable it With PRT...
Tue, 10 Jun, 2025 at 3:38 PM
Exchange DAG sensor reporting incorrect values
We have the DAG sensor applied to both member servers of the DAG. Each parent device is using and Exchange administrative account and the device is specified by the FQDN of the server. Last night, I was running maintenance on the servers ...
Tue, 10 Jun, 2025 at 3:38 PM
Autodesk Cloud Service Monitoring
Is there a way with PRTG that I can monitor particular services on this page https://health.autodesk.com/? I've liked how PRTG created one for RingCentral, although it would be nice to limit it to services, we use I think I can do it ...
Tue, 10 Jun, 2025 at 3:38 PM
Enterprise Console Upgrade
When trying to upgrade to V20.x the enterprise console will not upgrade. No errors shown. Article Comments Hi there, Please note that the Enterprise Console is deprecated. Please use PRTG Desktop instead. PRTG 20.2.58 also p...
Tue, 10 Jun, 2025 at 3:38 PM
Convert message string to numbered value or how to monitor string messages of a sensor in a PRTG map
Hello there, We are monitoring our Infoblox Appliance and using a Sensor created by using the Infoblox mib. Sensor is "Ib Ha Status". This sensor returns a message with Passive or Active. But it does not create a channel, so t...
Tue, 10 Jun, 2025 at 3:38 PM
required userright to mark a device or sensor as "favorite"
Hi PRTG support team, we create several AD-DS groups and linked them without admin privileges to PRTG. Users are able to see all shared devices and sensors, but cannot mark obejcts as favorite. What privileges are reqired to mark favorite...
Tue, 10 Jun, 2025 at 3:38 PM
Prtg Page stuck on loading loop
Hi i work in my station with 3 screens on one of them i open Prtg monitor after couple of minutes PRTG page try to refresh and stuck on loading(refreshing) loop the only way to solve it, its to open PRTG on new tab until the next ti,e...
Tue, 10 Jun, 2025 at 3:38 PM
Can I make a sensor on java?
Hi, I have a program that gets some data from purecloud´s api. Can I make a custom sensor for prtg using it? I would like to show the number o licenses used. Article Comments Hi, If you can create a script which is able to pul...
Tue, 10 Jun, 2025 at 3:38 PM
How can I remove a banner displayed on WEB UI?
A banner with Greg is constantly displayed and I do not need them. Please let me how to forcibly remove these banner. For example, the following banner keeps appearing. ------------------------------------------------------- Let PRTG find...
Tue, 10 Jun, 2025 at 3:38 PM
Device not returning OID values to PRTG SNMP Tester
Hi - trying to make use of MIB Importer and SNMP Tester to create new sensors on our devices. Not having any luck so far. I'm using an HPE Aruba 2930M switch as my target device; have obtained the vendor MIBs and imported using the MIB ...
Tue, 10 Jun, 2025 at 3:38 PM
how to monitor an android phone device and add sensors to it
hello ,i'm new to PRTG,i've searched about this topic and all what i found is how to login to PRTG server using android ! what i wanted to do is to activate SNMP or WMI (as in windows) in my android phone ,and monitor it as a devic...
Tue, 10 Jun, 2025 at 3:38 PM
Custom EXE script
Hi there, I'm trying to find if a user is still using his VM by pulling his last logon and I'm having trouble with the output. When I run it in PS it works as expected, but in Prtg it only shows the message text without the date of ...
Tue, 10 Jun, 2025 at 3:38 PM
RSSI sensor
Hi I try to monitor RSSI (Received Signal Strength Indicator) on my Cisco 819g router, but I can't see this type of sensor. Can someone help me with this, do I need some custom value to make this sensor? Article Comments H...
Tue, 10 Jun, 2025 at 3:38 PM
I would like, via the SSH sensor, to retrieve the number contained in the response of an order
Hello, Objective: to know the number of users connected to an OpenVPN Access Server. What I want to do seems very simple: I would like, via the SSH sensor, to retrieve the number contained in the response of an order. The original ord...
Tue, 10 Jun, 2025 at 3:38 PM
Average value on Map
Hi, I need to create a summarized live map based on Average value in last hour. I found this question for showing the sensor "value" on map: https://helpdesk.paessler.com/en/support/solutions/articles/62000-values-only-on-map...
Tue, 10 Jun, 2025 at 3:38 PM
How many sensors can be added to the local probe in cluster mode?
I'm using PRTG with Cluster which consists of 1 master node and 1 failover node, and there is 4 remote probe. I'm going to add syslog sensors to a remote probe. How many sensors can I add ? How many sensors are recommended? A sp...
Tue, 10 Jun, 2025 at 3:38 PM
how to monitor a modem that has no snmp configuration ?
hello, thanks for the great support team, i'd love to continue using the software and go deep in it ,sometimes ,i face some problems: i have huawei old modem ,has no snmp configuration in it , is there any way to monitor its services...
Tue, 10 Jun, 2025 at 3:38 PM
It is possible having two PRTG 100 free sensor servers inside a network?
Hello, In my scenario, I already have a PRTG 100 free sensors installed on one server. We purchased a surveillance system with 35 IP cameras and we want to monitor that too. It is possible installing another PRTG on different server and b...
Tue, 10 Jun, 2025 at 3:37 PM
WMI sensors can't be read
the last weeks I have the following problem In my office network I have my PRTG monitoring computer and some other ones. In our datacenter, wich is in another location, anothe IPsegmet that is connected through a LAN2LAN VPN i have my ser...
Tue, 10 Jun, 2025 at 3:37 PM
Crazy percentage cpu load
Dear, good afternoon on all my servers the snmp it takes from 0 to 100% but there is one that has a totally random value follow the link https://imagizer.imageshack.com/img923/8436/po0ZT5.png Article Comments Dear Daniel, th...
Tue, 10 Jun, 2025 at 3:37 PM
Downtime Inquiry
Hi Paessler, we are currently monitoring the downtime of our sensors. We also had our notification setup for our sensors. We noticed that the we are receiving SMS notification for the sensors that have low latency (?). This is the exact me...
Tue, 10 Jun, 2025 at 3:37 PM
Increase the size of Alarm text
I have a map using Alarms(Gauges) I would like to increase the size of the text that is shown on the map. Any advise would be greatly appreciated Article Comments Hello, For this, you would need to create a custom map object t...
Tue, 10 Jun, 2025 at 3:37 PM
Monitoring ILO3 on PRTG
Hello, I have no problem monitoring ILO4 and up, But when it comes to ILO2 or ILO3, I have no way to set SNMP community on it, Is there any way to monitor it with SNMP HP System Health? Thanks Article Comments Hi there, Yo...
Tue, 10 Jun, 2025 at 3:37 PM
Software Inventory
Is there a way to setup a custom probe to produce a list of installed software? Article Comments Hello, thank you very much for your KB-Post. I'm very much afraid PRTG cannot produce such an inventory list of installed sof...
Tue, 10 Jun, 2025 at 3:37 PM
Monitoring Windows Azure
Hi, is there any way to monitor Windows Azure based services? Our idea is to implement HTTP tests to monitor the service but we need to monitor also the servers (Worker Role, Server Role), CPU Usage, Memory,...; and also storage usag...
Tue, 10 Jun, 2025 at 3:37 PM
PRTG can not connect to a MySQL database
Hi, I am having a problem with a MySQL v2 Sensor. I want to monitor a MariaDB (Verion 10.1.44) database on a Debian 9 server. Errormessage: "Unable to connect to any of the specified MySQL hosts.". I cannot connect to the databa...
Tue, 10 Jun, 2025 at 3:37 PM
Using PRTG for automated inventory tracking
Hello, My company is an outsourced IT provider for small to medium businesses - approximately 1000 customers. I have PRTG running in a lot of my customer sites. We currently use Spiceworks to pull inventory data into our proprietary cust...
Tue, 10 Jun, 2025 at 3:37 PM
Script to get data from webpage
Hi all, I'm trying PRTG to replace our old nagios monitoring and I'm very happy how easy and well documented this tool are. Anyway I need some help to get the temperature value from an environmental sensor made for Nagios (eesenso...
Tue, 10 Jun, 2025 at 3:37 PM
PRTG API Call for notification templates
Is it possible to use an API call to return a list of notification templates and their statuses (Active or Paused)? Article Comments Hi there, Unfortunately, that is not possible via PRTG's regular API. However if you want...
Tue, 10 Jun, 2025 at 3:37 PM
Bandwidth Report on a device
Dears, I am really new with PRTG so please accept my apologies if my request is stupid. I'd like to know if it is possible to run a report to obtain total bandwidth passing through a device. I know it is possible to have result b...
Tue, 10 Jun, 2025 at 3:37 PM
Commands used in SSH sensors
I would like to know the specific commands used for: SSH load average SSH meminfo SSH INodes Free The reason is I need to know the permissions required in the target device to execute these sensors before I can ask for a user, so I ca...
Tue, 10 Jun, 2025 at 3:37 PM
Installation hang
Windows 10, latest updates. Run PRTG Network Monitor installer as administrator (downloaded today). Setup gets to "Updating Windows Firewall Settings" and opens a cmd window to netsh.exe Nothing further happens. Malwarebytes and W...
Tue, 10 Jun, 2025 at 3:37 PM
Can I get a phone call when Sensors are DOWN?
is it possible to get a phone call when Sensors go down? Article Comments Yes this is possible. Setup a SMS Notification and enter as Recipient Number your land-line phone number. The SMS to Speech Service (if available) will th...
Tue, 10 Jun, 2025 at 3:37 PM
Grafana integration ?
Hello, Is there any API or dashboard module for prtg and grafana integration? Article Comments Hi there, Nothing that is officially supported but there is a PRTG Grafana plugin here: https://github.com/neuralfraud/grafana-prt...
Tue, 10 Jun, 2025 at 3:37 PM
Is it possible to parse/scrape a custom 404 page with an HTTP sensor?
We have a need to check if a custom error page is correctly in place for certain servers based on Tomcat. Unfortunately, the HTTP Advanced sensor doesn't seem to get past (ignore) the 404 error and scrape the error page itself for text ...
Tue, 10 Jun, 2025 at 3:37 PM
Listing all users connected on RDS Gateway
Hello everyone, I am new on PRTG and i'm loving it so far ! I have one demand: we are using a RDS Gateway and i'd like to know if there is a script or sensor that allows us to have the names of persons connected (we already have ...
Tue, 10 Jun, 2025 at 3:37 PM
SMS delivery, do I need to acknowledge?
Hello ppl at Paessler I connected the SMS delivery feature of PRTG to Node-RED using its core 'http in' node. When I send a test message I sucessfully receive it but I notice PRTG resends it a few times. Do I need to acknowledge b...
Tue, 10 Jun, 2025 at 3:37 PM
Broken chart
We are having a problem with a client, when we restart the core server and it stays, for example, 10 minutes away. Is it normal to have a blank graph during this time? is there anything that can be done so that it doesn't appear? foll...
Tue, 10 Jun, 2025 at 3:37 PM
Notification Triggers - exe program
Notification Triggers - exe program didn't work i put the program exe in PRTG Network Monitor\Notifications\EXE and create Notification Triggers When Traffic Total channel is Above 1 Mbit/second for at least 60 seconds, perform SDN W...
Tue, 10 Jun, 2025 at 3:37 PM
Get MariaDB database size
I have a MariaDB 10.3 on my Linux server that I want to monitor. I wanted to get the database size with the following query: SELECT table_schema AS "Database", ROUND(SUM(data_length + index_length) / 1024 / 1024, 2) AS "Si...
Tue, 10 Jun, 2025 at 3:37 PM
Why does my User Groups appear in my Device Tree list ?
When I add a User Group as well as appear in the usual User Group pages in the System Administration the name of the group also appears in the Device Tree under the local probe (at the bottom of the list..) with the "Add Device" t...
Tue, 10 Jun, 2025 at 3:37 PM
API call fails with error 401
Hi, I'm trying to connect to PRTG to request some information via the API tools. I'm requesting URL: https://myserver/api/table.json?content=sensors&columns=objid,group,device,sensor,status,message,lastvalue&username=my...
Tue, 10 Jun, 2025 at 3:37 PM
Probe Health Disconnect & All Sensors often grey
Hi PRTG Admin, Last year, I configuration PRTG & found Probe Health Disconnect & All Sensors often grey, then open case to PRTG (Case PAE1085211) This case already solve by set interval time to 5 minutes for all WMI sensors. But...
Tue, 10 Jun, 2025 at 3:37 PM
Can disconnected remote probes be classified as "not an alarm"
Dear Paessler We have remote probes running on many systems worldwide. These are deployed on devices that may loose internet connection from time to time. This does however not mean the probe server is in bad shape. Only that the internet...
Tue, 10 Jun, 2025 at 3:37 PM
Reporting template
We must have the option to display only DOWN messages for a report HTML template (Sensor Status History). For each Sensor Status History Report not of course also Unknown Times (Updates, automatic PRTG service, maintenance window) we'...
Tue, 10 Jun, 2025 at 3:37 PM
Collaboration for support on AIX
Dear Sir/Madam, i have implemented PRTG for one of my customers. He has also an AIX environment which he wants monitored. Is there any possibility to for them to provide support in the form of providing command outputs that might help...
Tue, 10 Jun, 2025 at 3:37 PM
Json result error format
Hi, I´m getting data from an external api, I´m trying to show the result that is just a number. Rptg has a json format for the custom sensor, first I was using a try catch block in powershell, later I am just returning a json with an error ...
Tue, 10 Jun, 2025 at 3:37 PM
I'm getting "SNMPERR_BAD_SENDTO (SNMP error # -12)" when trying to add a snmp sensor to localhost
I'm running a remote probe locally on a device that I want to monitor using SNMP. Everytime I try to add a sensor I get the error "SNMPERR_BAD_SENDTO (SNMP error # -12)". What can I do to make it work? Article Comments...
Tue, 10 Jun, 2025 at 3:37 PM
Cloning of the Devices.
Hello! What happening when i make a clone one of my Device? It same as create new device or clone connect to original somehow? Why clones are paused with comment "Pause by Parent"? They has Dependencies to it Original? Or they a...
Tue, 10 Jun, 2025 at 3:37 PM
Data Table mit den Werten der letzten 30 Tage
Hallo! Ich würde gerne einen Data Table anlegen und den MAX Wert der letzten 30 Tage einblenden. Folgendes habe ich probiert, aber hat noch nicht funktioniert. <!--Data Tables: Channels_custom--> <div class="map_object ma...
Tue, 10 Jun, 2025 at 3:37 PM
Can the Rest Custom Sensor forgive some invalid JSON?
I'm trying to use the Rest Custom sensor (along with a sensor template) to pull some data from a JSON feed but it's failing to do with with "Invalid character 'N' looking for beginning of value body". Now this is...
Tue, 10 Jun, 2025 at 3:37 PM
Gerätevorlage für Remote Probes
Hallo zusammen, Ich wollte mal nachfragen, ob dies überhaupt möglich ist oder jemand eine Idee hat, wie ich eine Gerätevorlage für Remote Probes machen kann. Wir haben ca. 150 Server, welche alle mit einer Remote Probe ausgestattet werd...
Tue, 10 Jun, 2025 at 3:37 PM
SNMPERR_UNSUPPORTED_SEC_LEVEL (error SNMP # -34)
Trying to monitor a FortiWLC using MIB I downloaded. Imported the MIB converted to OID with PRTG software. Setup snmpv3 on WLC gettign this error#-34 when trying to add the snmp library. Ive also used SNMP tester im getting the same error w...
Tue, 10 Jun, 2025 at 3:37 PM
Can an SNMP Trap be passed to powershell?
I've been researching this but couldn't find a clear answer. What I would like to do is once a specific trap is received, pass that to powershell for some custom handling related to the message. It is possible to do this? If not...
Tue, 10 Jun, 2025 at 3:37 PM