kb.paessler.com

Welcome to the Paessler Knowledge Base Archive. Here, you will find articles from kb.paessler.com.Please note that this is a mere import of all questions and the corresponding replies into a new platform. The important articles were transfered manually - articles in this folder were imported automatically. We tried to keep links working, but some may fail. If you find some, please let us know. Please bear in mind that articles in this folder may contain old / outdated data.

Stop Maintenance Window in Standalone
I would like to stop a "One Time Maintenance" window that I started. My server is currently configured in "Standalone" mode. I attempted to convert the server into "Cluster Mode" to access the "Cluster ...
Tue, 10 Jun, 2025 at 3:34 PM
What's the open vulnerability report CVE-2020-14073 that my security tracker informed me about?
Can you confirm the vulnerability? Which products and versions are affected by the vulnerability? When do you plan to release a fixed version? Are there any mitigating factors or recommended workarounds? Article Comments Importa...
Tue, 10 Jun, 2025 at 3:34 PM
Amazon EC2 CPU Credit Balance
Would it be possible to add monitoring of "CPU Credit Balance" for t2 instances to the Amazon Cloudwatch Sensor? Article Comments Hello, thank you very much for your feedback. We've put this on the wishlist. I ca...
Tue, 10 Jun, 2025 at 3:34 PM
[OPEN] Ubiquiti native Sensors
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User Story As a PRTG Admin I would like to use a native Sensor to monitor...
Tue, 10 Jun, 2025 at 3:34 PM
Ping sensor data collection during core server outage
Hi, we have a core server and an exclusive remote probe to perform monitoring of (ping) sensors only for public data link and some SNMP of the internal network. I realized that even shutting down the core server for a few minutes, I did...
Tue, 10 Jun, 2025 at 3:34 PM
SNMP Library sensor fails to install
I'm having a heck of a time trying to get an SNMP Library sensor to install for a specific device. I've used the Paessler SNMP Tester (version 20.2.4) and adjusted the device's SNMP and security settings to allow the tester to ...
Tue, 10 Jun, 2025 at 3:34 PM
Getting a consistent error when trying to extract data.
Hi I am getting a consistent error when trying to extract data using powershell. I have gone through the history of the sensor and can not find the value the is being reported as an error. Do you now of a way of making powershell ignore th...
Tue, 10 Jun, 2025 at 3:34 PM
Relating to Libraries in Maps
Good Day, Why when inserting the custom object, does my group objects seem distorted.(The actual icons of the library object) Please advise soonest. The code I used was posted and displayed below, <!--Custom Map Objects: Library LibI...
Tue, 10 Jun, 2025 at 3:34 PM
Lookup in customsensor
Hi! I'm create lookup, like this: <?xml version="1.0" encoding="UTF-8"?> <ValueLookup id="prtg.device.interface.updown" desiredValue="3" xmlns:xsi="http://www.w3.org/2001/XMLSchema...
Tue, 10 Jun, 2025 at 3:34 PM
Sensor for EMC VNX
Hello everybody, we want to monitor our EMC VNX with PRTG. Unfortunately we always get an error message with the sensors. "Cannot load endpoint https://x.x.x.x/api/instances/system/0?fields=health,currentPower: expected status 200 OK...
Tue, 10 Jun, 2025 at 3:34 PM
Why do I keep getting these tickets?! "We recommend Windows Server 2012 R2 or later"
Hi, I keep getting these tickets "We recommend Windows Server 2012 R2 or later". However, it is running on Windows 10 Pro, which exceeds your requirements, so why am I getting these over and over? Thanks Article Commen...
Tue, 10 Jun, 2025 at 3:34 PM
"If a Sensor Query Fails" don't do nothit
Hi all, I'm using the sensor wmiprocesssensor to check the performance of the process related to SSIS service. That process is not always running maybe because there is not job running sql side. when PRTG doesn't find the process th...
Tue, 10 Jun, 2025 at 3:34 PM
Veeam Powershell Scrip Sensor Error
Sensor Veeam Agent Backup Antwort nicht wohlgeformt: "([xxx] Beim Verbinden mit dem Remoteserver "xxx" ist folgender Fehler aufgetreten: Zugriff verweigert Weitere Informationen finden Sie im Hilfethema "about_Remote_T...
Tue, 10 Jun, 2025 at 3:34 PM
Slow Remote Probe Performance
We setup a remote probe on a subsidiary company network which is behind a firewall. We can connect to the probe. We had ports TCP 23560 birectional opened on the firewall between our networks. We installed the probe with an account we had c...
Tue, 10 Jun, 2025 at 3:34 PM
View Unprocessed mail
We have a help desk mail database (office 365) that processes email from the inbox to the help desk system. I want to set up a sensor to watch the inbox to notify a distribution group if an email is stuck in the inbox. I successfully setu...
Tue, 10 Jun, 2025 at 3:34 PM
Failover cluster
In System requirements for PRTG it is said that PRTG cluster is not recommended for 5000 licence thus meaning safe spot for clustering is 2500 sensors. What are the possible problems if I'd try to make failover cluster for 5000 sensors,...
Tue, 10 Jun, 2025 at 3:34 PM
prtg probe slow and multiple sensors with false positives
We have a prtg installation with a probe and 5 remote probes with unlimited sensors running since some years. It worked very well since a couple of weeks ago, where we noticed a deterioration in probe performance in sense that we see a l...
Tue, 10 Jun, 2025 at 3:33 PM
What are the commandline options for PRTG-Desktop?
Hello, I would like to automatically start PRTG-Desktop at systemboot in Fullscreen. Is there a commandline option for this? I couldn't find any documentation on the matter, but i've found out, through testing, that option "-...
Tue, 10 Jun, 2025 at 3:33 PM
Maps: blinking elements
Goodmorning, is it possible to make an object (representing a device) blinking if there's an error on one sensor? Article Comments Sure. It's as simply as adding some code to the styles_custom_v2.css, located under C:\...
Tue, 10 Jun, 2025 at 3:33 PM
I have 8 ESX host running 6.7 all of them get warning
Sensor Hardware Status Warning 199 elements return a warning state. There are no error or warnings in vcenter Article Comments Hi, Could you please let me know which version you're currently using? Jul, 2020 - Permalin...
Tue, 10 Jun, 2025 at 3:33 PM
In Map Designer can it be automated to add a link to the sensor
I'd like to be able to click on sensors or graphs in the Map View that take me to that exact sensor. I know i can do this with an external link, or by adding code to the map manually, but would it be possible to have a checkbox that act...
Tue, 10 Jun, 2025 at 3:33 PM
Tabelle abfragen
Eine Abfrage aus einer SQL-Datenbank erzeugt mir eine Tabelle nach folgendem Muster: Spalte1: ServiceName Spalte2: AnzahlFehler z.B.: Ergebnis einer Abfrage: service1 4 service2 0 service3 1 service4 0 service5 111 : ...
Tue, 10 Jun, 2025 at 3:33 PM
how i can i add new sensors with curl
Hi, i want to add new sensors using a linux system. So i wanted to use curl doing some api calling. Is this even possible ? I found nothing about that in your docs. Regars, Robert Article Comments Hello Robert, What ar...
Tue, 10 Jun, 2025 at 3:33 PM
Exclude notification from a specific sensor-type/tag?
We have been using PRTG for some time now, ang getting notified(mail) everytime we get a warning, alarm or up-status, which is for the most fine, but we do get quite a few mails from sensors that are not "super" important. Is th...
Tue, 10 Jun, 2025 at 3:33 PM
Datei älter als 7 Tage dann Fehler
Hallo zusammen Ich habe folgendes Problem: Wir haben einen Ordner auf unserem Server und möchte eine Fehlermeldung erhalten, wenn eine ZIP-Datei älter als 7 Tage ist. In diesem Ordner hat es jedoch noch andere Dateien mit einem anderen Date...
Tue, 10 Jun, 2025 at 3:33 PM
Implementation of LAPS (Local Admin Password Solution)
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User Story As a PRTG User, I want an easy way to secure the Windows polli...
Tue, 10 Jun, 2025 at 3:33 PM
how to monitor snmp centos7
Dear Support, I have problem when monitoring CentOs7. I got this reference : https://https://helpdesk.paessler.com/en/support/solutions/articles/76000063850 from support team. And have been followed all instruction but, PRTG still can not...
Tue, 10 Jun, 2025 at 3:33 PM
Explain Historic Data (request stats) for System Health Temperatures sensor
Dear All, Can someone explain me what request stats means on report historic data PRTG Example: Request Stats: Good: 99.791 % [42984] Failed: 0.209 % [90] Article Comments Hello, as this is already answered in other pos...
Tue, 10 Jun, 2025 at 3:33 PM
Library Tag Inheritance
Hi all, in our setup we want to use libraries as the base for our mail notification. For this I've created a library tree with several groups for different star settings like this Library - Group 1 - - Node 1 - - Node 2 - - Node...
Tue, 10 Jun, 2025 at 3:33 PM
SNMP v2c - custom port - cant connect to device
Hi guys, i am setting up SNMP v2c but I need to use custom snmp port to connect as I have to set up destination nat for multiple devices to connect from outside over to inside nat. So every device will have 1 port higher: 16101, 16102 and...
Tue, 10 Jun, 2025 at 3:33 PM
Map link lines
On the PRTG maps when connecting a line from one site (represented by a group of sensors or a probe) to another site the line is coloured based on the status of the sensors at the group/probe level. is there a way to make this colouring rel...
Tue, 10 Jun, 2025 at 3:33 PM
Powershell script in PRTG
Hi All, I try to use powershell to get some extended properties of all the files in my folder. I use the script below and from the powershell console it works fine. When PRTG runs it, it gives the error below: You cannot call a method o...
Tue, 10 Jun, 2025 at 3:33 PM
elements return a unknown state: System Board 1
Hi, We are getting a warring for our Dell T420 Server in PRTG, however IDRAC and ESXi show no issues. Is PRTG hardware sensor getting a value it does not understand ? [Hardware Status] Unknown. 3 elements return a unknown state: S...
Tue, 10 Jun, 2025 at 3:33 PM
Break sensor status, inheritance
Sensors linked to a device in a group feed their status through to the group, If one sensor is failed, this accumulates to a sensor in the group being failed. Is there a way to block inheritance of a sensor to a group, or to an upstream gro...
Tue, 10 Jun, 2025 at 3:33 PM
recommended process to perform a prtg reset (gray sensors after restart plattform prtg)
Hello everyone. A query. One of the recommendations for prtg maintenance is disk defragmentation and monthly restart. What is the recommended process to perform this reset? We have a 5250 sensor prtg cluster. After the restarts, it behaves ...
Tue, 10 Jun, 2025 at 3:33 PM
Add status filter to Donut map
Hi, O, a map, i want to show all status donut, except from the acknowledge alarms Is it possible to do this with a custom mapobject copied from a existing donut.htm? Is there an other way of implementing this. Article Comments ...
Tue, 10 Jun, 2025 at 3:33 PM
How to Monitor Free Disk Space on Ubuntu Linux
Hello, can anybody please help me how to Setup a Sensor under Ubuntu and what I have to choose under PRTG to get this working? Article Comments Hi there, Thank you for your post. Please take a look at the following articles:...
Tue, 10 Jun, 2025 at 3:33 PM
Can PRTG send a notification based on scheduler?
we need schedule notifications by email on specific date/time without any trigger. how can it do it? Article Comments Hello Sean, The concept of PRTG is to just trigger status related emails via triggers. If you want to send o...
Tue, 10 Jun, 2025 at 3:33 PM
Monitoring UPS information
Hello I have an APC UPS connected via USB to a Synology NAS. I use PRTG to monitor several SNMP oid and it works ok. im using synology's mib which i already imported to prtg. i have two questions since Im interested in using prtg to mon...
Tue, 10 Jun, 2025 at 3:33 PM
Monitor for multiple strings in Event Log monitor sensor
Hello, I have a sensor created to monitor the Windows event log for new events containing a certain string in the event message. What I'd like to know is, can I search for multiple message strings with the same sensor using an OR operat...
Tue, 10 Jun, 2025 at 3:33 PM
How can I change authentication for custom SMS delivery?
When using SMS delivery with a custom URL, I run into authentication error although the URL works in a browser. Is there a way to fix this? Article Comments This article applies as of PRTG 20 Basic Authentication for SMS Deliv...
Tue, 10 Jun, 2025 at 3:33 PM
Powershell - Update wmi disk sensor limits
Hello, I want to update all wmi disk sensor limits (+- 500 sensors). I want to remove the Size limit check for all disks. On the sensor, not on the channels (this is already done). I thought i could do this via powershell, but I don't...
Tue, 10 Jun, 2025 at 3:33 PM
Catastrophic Restore
My workstation had a catastrophic crash and lost the hard drive. Our server core was on the machine. There are no backups for the machine so I will need to reinstall everything on it. I would like to move the server core to one of our serve...
Tue, 10 Jun, 2025 at 3:33 PM
How to extract script name field from PRTG sensor with the help of powershell script
Hi I have written powershell script to extract the the information related to sensors like name , id , channel values , priority , interval etc . But I am not finding suitable command to extract the information Script name from relevant ...
Tue, 10 Jun, 2025 at 3:33 PM
Sophos XG Firewall - Cannot monitor with PRTG Template (or at all)
Hey All Having trouble with this. Was following this article to monitor our firewall, but I am unable to do so. https://https://helpdesk.paessler.com/en/support/solutions/articles/76000045474 Our firewall management/LAN is accessed by...
Tue, 10 Jun, 2025 at 3:33 PM
mobile app - notification only for selected probes
we have several probes and each colleague should be able to define which probe may wake him/her up by sending notifications. currently every alarm "wakes" everybody up. I saw one can get notified if a ticket gets created and assig...
Tue, 10 Jun, 2025 at 3:33 PM
PRTG and MIB with bitfield
Hi, I implemented snmp protocol in our device, I wrote MIB file following SNMPv2 specifications. I converted my MIB to oidl file to be imported in PRTG and it worked. In my MIB file I defined a field with syntax BITS (showed at the end of...
Tue, 10 Jun, 2025 at 3:33 PM
Get probe IP or Hostname in Script
Hello, I currently have one problem with a powershell-script. I want to use the same script for different servers and probes, which is no problem in itself. My problem comes in, when I wanna run the powershell-script on the probe or on ot...
Tue, 10 Jun, 2025 at 3:33 PM
Monitor RTSP Stream
Hello, we have a link to a couple of RTSP video streams and we're looking at monitoring whether or not the stream is up via a ping. Is this something that is possible with PRTG? Article Comments Hello Phillip, can you be m...
Tue, 10 Jun, 2025 at 3:33 PM
Flexibility on PRTG Desktop Pop Up Notification
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User Story As a PRTG User, I want more flexibility on PRTG Desktop Pop Up...
Tue, 10 Jun, 2025 at 3:33 PM
Sunburst View Gone Small
I don't have a lot on our PRTG yet, But for some reason, the Sunburst view has gone weird... When viewing the webpage via chrome on any PC we have tried, the Sunburst is about 10% of the page. Not bigger like it used to be and I'm n...
Tue, 10 Jun, 2025 at 3:33 PM
Folder sensor
Does the folder sensor support GLOB or REGEX pattern matching ? I need to monitor a folder for number of files, but it should disregard files with specific filename pattern. Article Comments Hello, the sensor does not support ...
Tue, 10 Jun, 2025 at 3:33 PM
Setup Core Server in DMZ with Remote Probe
Hi there, I am about to set up the PRTG and are not sure which setup is the best for my use case. Use case: Remote monitor a network, which itself is "protected" to the internet via Firewalls and a DMZ, from another network&#...
Tue, 10 Jun, 2025 at 3:33 PM
Feature request - non-device devices
It would be nice to be able to link non-device related items like services and processes in the device/sensor tree Although it is possible to create fake devices witt fake IP addresses, it would be cleaner if a separate object were availabl...
Tue, 10 Jun, 2025 at 3:32 PM
Rotating Background Image
Is there a way to change the background image of a map using a script? I tried renaming the file used but it doesnt affect the map displayed. Maybe there is some fancy user defined html, css or js code I could use for this purpose? Thanks f...
Tue, 10 Jun, 2025 at 3:32 PM
network monitor(physical network) on azure or aws
Would like to use PRTG to monitor my physical network(access points, switches, some server in my office) but would like PRTG to be installed on my AWS or azure servers. Is this possible? how can I achieve this? Article Comments ...
Tue, 10 Jun, 2025 at 3:32 PM
How to configure Microsoft SQL Database mail status sensor?
HI Team, I want to configure the sensor for inbuilt database mail service for the Microsoft SQL database. Please help Article Comments Hello, Thank you for your post. Please see our guide on how to set up SLQv2 sensors. Al...
Tue, 10 Jun, 2025 at 3:32 PM
Compare two snmp values
Hello, I need two compare two snmp values for exemple I need to check if the value returned by the oid 1.3.6.1.4.1.12356.101.13.2.1.1.15.1 is the same as the one returned by the oid 1.3.6.1.4.1.12356.101.13.2.1.1.15.2 If the results a...
Tue, 10 Jun, 2025 at 3:32 PM
Issues with PowerShell return values
Hi there, I'm running into issues regarding PowerShell return values. I'm using a PS script to detect whether Windows processes are responding or not. Here's the code: Param( [string][Parameter(Mandatory=$True)]$p_name ) ...
Tue, 10 Jun, 2025 at 3:32 PM
Administrator account lock out
hi, Our administrator account gets locked out from the PRTG server. Would any of the scans or the probes cause the lock out? Article Comments Hi there, do you refer to your Windows Administrator account? If so, please c...
Tue, 10 Jun, 2025 at 3:32 PM
How can duplicate or clonning map objects inside of Map Designer? PRTG 19.2.50.2842
Hi i've starting create a good dashboard but it's leave a loft of time due i cannot duplicate or clonning map objects inside of Map Designer. I don't know if i dont to know that or if this funcionality dont exists... Somebody co...
Tue, 10 Jun, 2025 at 3:32 PM
HTTP/1.1 400 Bad Request
I'm using PRTG version 18.3.44.2059. I am getting "HTTP/1.1 400 Bad Request" when send notification to Microsoft Teams. Under Execute HTTP Action URL: URL of Incoming Webhook (Generate using connector) SNI: Do Not Send SNI...
Tue, 10 Jun, 2025 at 3:32 PM
PRTG Map: multiselect
Goodmorning, is there a way to select multiple items on a map and move them togheter? Article Comments Hi Andrea, I'm afraid that it will only be possible to move the objects one by one, sorry. I will forward the feedbac...
Tue, 10 Jun, 2025 at 3:32 PM
Monitoring IP Address of a machine
Is there any option to monitor the Ip address used in a windows machine like what IP address is used in the machine and how long it is used and what is the new IP address which is changed? Article Comments Hi there, I would re...
Tue, 10 Jun, 2025 at 3:32 PM
Recommended Memory Limits for Exchange Servers
Hi We are trying to tidy up our PRTG Warning/Error limits and one of the sensors consistently warning or erroring are servers with Exchange installed. I know Exchange "grabs" a lot of memory it is not necessarily using, and so...
Tue, 10 Jun, 2025 at 3:32 PM
Install PRTG in virtual machine
Hello, good morning, I am new to this. I am trying to install prtg in a virtual machine with windows server 2019 operating system, the problem I have is that it does not recognize my devices at the root, I would like to know if there is any...
Tue, 10 Jun, 2025 at 3:32 PM
Gracefully uninstall remote probe
What is the procedure to gracefully un-install /remove PRTG remote probe ? In addition, is there any procedure to be performed on the PRTG core server ? Article Comments Hello, we usally delete remote probe on the core-server ...
Tue, 10 Jun, 2025 at 3:32 PM
Cloud sensors
Hi, Does the core server have to be up and connected to the interent to receive notifications from the HTTP cloud sensor? Thanks Article Comments Hello there, The core is not needed here, but the probe server must have a...
Tue, 10 Jun, 2025 at 3:32 PM
Treemap Gerätereihenfolge
Ich würde in einem Treemap gerne von links nach rechts und dann oben nach unten die Geärte einen Ordners als "Kacheln" darstellen. Dabei sollten die Namen in der gleichen Reihenfolge (Alphabetisch) wie im Gerätebaum sein., Geht ...
Tue, 10 Jun, 2025 at 3:32 PM
Delay PRTG sensor alarm error state
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User Story As a PRTG User, I want to have a possibility to delay the sens...
Tue, 10 Jun, 2025 at 3:32 PM
[OPEN] More Features for "Device Tools"
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User Story As an IT provider and PRTG User, I want a little more focus on...
Tue, 10 Jun, 2025 at 3:32 PM
API for Notifications Settings
Is there an API for changing Notification Template settings. Specifically adjusting the email address set in a Notification Template? Article Comments Hi there, The official "change object"-API is not supporting this...
Tue, 10 Jun, 2025 at 3:32 PM
Monitor Web Calls that Require Token Authentication
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User Story As a PRTG User, I want to test web calls that require token au...
Tue, 10 Jun, 2025 at 3:32 PM
Import failure on MIB Stack
Hello, When i import my MIB with Mib importer i got a failure : Missing import module : FDDI-SMT73-MIB. Here is the link to the MIB : ftp://ftp.cisco.com/pub/mibs/v2/CISCO-STACK-MIB.my Our Switches are Cisco Catalyst 2960 Thanks fo...
Tue, 10 Jun, 2025 at 3:32 PM
Custom Object Donut
Hello, is it possible to show the device states instead of the sensor steads? I want to show the numbers of devices, not the number of sensors. Cant find any value in the object to change it: {{{<!--Status Donuts:All sensor states (d...
Tue, 10 Jun, 2025 at 3:32 PM
CPU all process usage
Hi is somehow possible to monitor all process separate CPU usage for history ? We need to find back what process has high CPU usage on some time in history. Article Comments Hi there, I'm afraid there is no sensor avail...
Tue, 10 Jun, 2025 at 3:32 PM
How can I automatically backup PRTG to an offsite location?
I googled how to backup PRTG and I found two relevant articles, the first referring to the second: https://helpdesk.paessler.com/en/support/solutions/articles/76000045330-how-do-i-back-up-all-data-and-configuration-of-my-prtg-installation...
Tue, 10 Jun, 2025 at 3:32 PM
API PRTG - Angular
Hello, I want to make an application in angular using the PRTG API but I don't know how to use it. If any person made an application in angular that can guide me, I would be very grateful. I have a problem with the get request bec...
Tue, 10 Jun, 2025 at 3:32 PM
WMI: Process not found (code: PE009) -- PerfCounter: No data to return. (Performance Counter error 0
This error is being encountered on a new server we've built to replace an old server. On the old server, the sensor works perfectly fine. Here is everything I've checked: OS version is the same - 2008 R2 (replacing physical server w...
Tue, 10 Jun, 2025 at 3:32 PM
client certificate within a HTTPS Advanced Sensor
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User Story As a PRTG User, I want to use client certificate within a HTTP...
Tue, 10 Jun, 2025 at 3:32 PM
Sensor Creation date of a file
Is there a sensor that retrieves the "creation date" of a file? Article Comments Hello, out of the box there is no such sensor. You might want to program such sensor yourself. It could be done with powershell. The sc...
Tue, 10 Jun, 2025 at 3:32 PM
Increase PRTG capacity
I have one PRTG server and am monitoring some switches and firewalls with it. I however am running out of resources on the server. I see I can make a cluster or add remote probes. What is the best way to add capacity to the system so I c...
Tue, 10 Jun, 2025 at 3:32 PM
NetFlow sensor is showing up as unkown
I have NetFlow running on a Meraki MX450. It is showing as gray/unknown and has last been up around 7 days ago but it obviously receives data as it is scanned every 15 minutes and the data updated. I have no idea what to do to make it becom...
Tue, 10 Jun, 2025 at 3:32 PM
remove PAESSHSTART and PAESSHEND from history
since upgrading to PRTG version 9, SSH sensors leave behind a line in server's bash history file: echo PAESSHSTART;df -TP;echo PAESSHEND since sensor is checked every 1-5 minutes, this fills the server's history with these lines...
Tue, 10 Jun, 2025 at 3:32 PM
Windows backup monitoring - how to and where's the new sensor?
I'm pretty sure I read in some release notes, that there is a new sensor for monitoring windows backups. Searching the KB, I see some posts regarding various methods, but most of these are late 2011. What's the current best way to...
Tue, 10 Jun, 2025 at 3:32 PM
AD trust monitoring
Hello, we need to monitor ad trust between our domin to wish our portg is member and an other domain. how we can do this please. Article Comments Hello, for AD trust, there is no build-in sensor. You could write a powershell...
Tue, 10 Jun, 2025 at 3:32 PM
Can't make powershell script working (PE018)
Hello, I have PowerShell script which runs in the PowerShell CLI but getting the following error from prtg "Your request has timed out. Depending on the sensor type you use, the reason might be that the sensor could not connect to the ...
Tue, 10 Jun, 2025 at 3:32 PM
Packet Sniffer Sensor doesn't recognize network adapter
I'm new to PTRG so please bear with me. I am attempting to add the packet sniffer sensor to my local probe. When configuring it, the network adapters setting is grayed out and says "No network adapters available." I current...
Tue, 10 Jun, 2025 at 3:32 PM
Customize/create printer sensor
I want a printer sensor which show me also the printer's error code. Also i want the ping channel (?!) not showing an error if the Web Gui is still available. What's your suggestion to start with? Article Comments Hell...
Tue, 10 Jun, 2025 at 3:32 PM
See Total Traffic Usage At Report
How to show the total traffic usage on generated report? Article Comments Hello, please allow me to refer to the following post, where this is already discussed: https://helpdesk.paessler.com/en/support/solutions/articles/283...
Tue, 10 Jun, 2025 at 3:32 PM
Missing Temperature Sensors on Cisco ASA 5506-X
The "SNMP Cisco System Health" sensor does not appear to be properly setup to pull temperature data from Cisco ASAs. We are using (primarily) Cisco ASA 5506-x in our branch firewalls and PRTG is not showing temperature data from a...
Tue, 10 Jun, 2025 at 3:32 PM
Maps - Datentabellen
In der Liste ist unten ja eine Blätterfunktion eingebaut, aber es wird immer die volle Liste angezeigt. Kann ich die Anzahl der Werte pro Seite festlegen/ändern? Grüße Thomas Article Comments Hallo Thomas, dies ist leider ni...
Tue, 10 Jun, 2025 at 3:32 PM
new placeholder "library"
I propose adding a new placeholder "library" to this list: https://https://helpdesk.paessler.com/en/support/solutions/articles/76000063844 this way, we can write generic notification template scripts utilising the name of the li...
Tue, 10 Jun, 2025 at 3:31 PM
HTTP sensors for content type image
I am trying to setup HTTP advanced sensors for a URL that returns a content type --image/png. I am setting up the Custom Content Type on the HTTP specific section as "image/png". It does not seem to be working while testing as ...
Tue, 10 Jun, 2025 at 3:31 PM
Notification Handling During Paused
Collect vs. Discard. I have a sensor that is monitoring a router interface connected to a broadband circuit. I want to collect data all hours. I only want to alert during business hours. I don't want an alert in the middle of the ni...
Tue, 10 Jun, 2025 at 3:31 PM
SNTP time difference - resolution finer than whole seconds?
Is there a way to set the SNTP sensor to report time difference in units finer that whole seconds? For testing purposes I'm deliberately letting the system clock on my PRTG server drift, and tracking the difference with the SNTP sen...
Tue, 10 Jun, 2025 at 3:31 PM
New placeholder "library"
Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User Story As a PRTG User, I want a new placeholder for libraries so I ca...
Tue, 10 Jun, 2025 at 3:31 PM
PRTG HTTP-API for Libraries
Hi Experts, I have started using the PRTG HTTP-API and noticed no documentation talking about Libraries in regards to the API calls. Is there any sort of support for libraries in the API? If so what would be some examples of it being ...
Tue, 10 Jun, 2025 at 3:31 PM
need Windows Process Monitor
We need a better analysis of when which service is using the CPU and RAM. We have a script that shows all the processes and the load, but on a Windows Terminal Server the processes are random and not static. We hope that PRTG will be more f...
Tue, 10 Jun, 2025 at 3:31 PM
Advanced SSH Script - Empty Response
Hi guys, Here's the execution/output of my script in /var/prtg/scriptsxml, which returns json: user@host:/var/prtg/scriptsxml$ sudo ./authsensor.sh { "prtg": { "results": [ { "channel&quo...
Tue, 10 Jun, 2025 at 3:31 PM