kb.paessler.com
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I try to add a new Symantec sensor and it doesn't list in the sensors any longer..can you advise?
Article Comments
Hi Stephen,
There is no dedicated sensor for Symantec Endpoint (or any other Security Suite for that matter...
Tue, 10 Jun, 2025 at 10:31 PM
Hi ,
I want to have customized notification for Threshold Trigger.
e.g. When threshold is reached we get notification saying " CPU threshold reached (CPU) (75%)" , however when it becomes normal the notification that we recei...
Tue, 10 Jun, 2025 at 10:31 PM
I have a pretty complex map that I would like to duplicate into a second map then make just a few changes to. Is this possible to do?
Article Comments
Hello dreniarb,
thank you for your post.
As most objects in PRTG, you can...
Tue, 10 Jun, 2025 at 10:31 PM
I have installed in our company's trial version of PRTG Network Monitor 16.1.22.2565. The installation was carried out on a physical server:
CPU - 1xQuadCore Intel Xeon E3-1230, 3200 MHz
Memory - 8Gb
HDD - 4x500Gb WD5003ABYX-01WERA0 RAI...
Tue, 10 Jun, 2025 at 10:31 PM
Hi All,
I want to configure our iDrac version 8 so that PRTG kan check snmp but I cannot get it to work.
SNMP is correct installed.
Is idrac8 not supported?
Article Comments
Hello Poort80 Hosting Services,
we appreciate yo...
Tue, 10 Jun, 2025 at 10:31 PM
Hi guys,
we want to add the current state of a sensor to a downtime report, so we can see, which of the sensors with a down state are already acknowledged. I tried a few of the columns you can find in the API section for live data, but ha...
Tue, 10 Jun, 2025 at 10:31 PM
We have a couple of PRTG servers connected with our PRT Enterprise console. Now on a regular basis we run different PRTG versions on different servers and we can't view all our servers in the enterprise console because they run on diffe...
Tue, 10 Jun, 2025 at 10:31 PM
No response (check: firewalls, routing, snmp settings of device, IPs, SNMP version, community, passwords etc) (SNMP error # -2003)
how do I solve this error?
Article Comments
Hello Prtgeo,
Please have a look at this article ...
Tue, 10 Jun, 2025 at 10:31 PM
We have ran into a issue several times where users who are not local admins but that have the ability to pause and add sensors can also update the core software. Can the ability to update software be only for admins that have the ability to...
Tue, 10 Jun, 2025 at 10:31 PM
Is it possible to generate a daily e-mail report that looks similar to the Devices->Overview page? Something that lists all the devices and their sensors with the current status?
The Top 100 Uptime/Downtime Report is the closest I'...
Tue, 10 Jun, 2025 at 10:31 PM
Hi.
I need to know whether to cluster all installations have the same licenses ?. We currently have unlimited. Thank you
Article Comments
Hello
With the Unlimited license you can use 1 Master plus 1 for failover node in clust...
Tue, 10 Jun, 2025 at 10:30 PM
I am looking for a document that describes the syntax and meaning of the commands found in the HTML file for the MAP objects.
<div class="map_object map_table <#sensor type="colorclassofstate" prefix="map_objects...
Tue, 10 Jun, 2025 at 10:30 PM
Dear all,
First sorry for my bad english. I have a Vcenter to manage many vmware esxi, but when i add Vcenter to PRTG, time interval and database load from vcenter is too slow (vcenter and prtg server in the same local network). Time inte...
Tue, 10 Jun, 2025 at 10:30 PM
I saw the new pingdom sensor and thought I would try it. It doesn't seem to inherit the proxy settings, so it seems unusable for those of us that have to proxy. On a different subject, we still see WMI issues. Certain sensors will fa...
Tue, 10 Jun, 2025 at 10:30 PM
How do I know if my registry key I have on hand is in 32-bit or 64-bit registry format? For example, I need this information to manually monitor the Windows registry with PRTG.
Article Comments
On 64-bit Windows systems, there a...
Tue, 10 Jun, 2025 at 10:30 PM
Hello,
I have an FRITZ!Box 6360 from Kabel Deutschland and since yesterday the Paessler FRITZ!Box Internet Sensor stopped working with the error
"The remote server returned an error. (401) Invalid Action"
Yesterday there was...
Tue, 10 Jun, 2025 at 10:30 PM
Bei der AVM Fritzbox (http://www.avm.de/de/Produkte/FRITZBox/index.php) gibt es leider nicht die üblichen Techniken um die Bandbreite der Verbindung ins Internet zu überwachen (wie z.B. SNMP).
Kann ich mit PRTG auf eine andere Weise die B...
Tue, 10 Jun, 2025 at 10:30 PM
Hello,
Is there a way to supervise Fritzbox with the AVM FRITZ!Box WAN Interface v2 Sensor form "outside" ? With the public IP ?
In the local network, it works fine.
But distant, it doesn't.
Thanks.
Article C...
Tue, 10 Jun, 2025 at 10:30 PM
hello , i would like to monitor the delivery of emails in to a speific inbox in my exchange 2010 server.
I am having trouble trying to get the PRTG to connect into the mailbox.
FIrst off , what is the best sensor to do this with ?
...
Tue, 10 Jun, 2025 at 10:30 PM
Hi,
is there a way to parse incoming emails in an account for specific key words.
We are getting Email-Notifications from quite a number of customer systems (RAID-Managers, NAS-Sytems, Backup Sytems).
We need a sensor parsing keywords...
Tue, 10 Jun, 2025 at 10:30 PM
Hey folks
I got asked if I'm using vmware virtualisation technolgy during the installation guru. We're not using VMWare. My company uses Parallels Virtuozzo Containers.
My question is if this software would run there as nice as I ...
Tue, 10 Jun, 2025 at 10:30 PM
We have a host of different HP servers (different models ranging from 350s to 380s) running Windows 2008/2008 R2. is it possible to monitor the hardware, specially RAIDs and disks, using WBEM and read the data from HP System Management with...
Tue, 10 Jun, 2025 at 10:30 PM
I have a problem with the Windows Update sensor. On the system the remote registry is enabled and running. Windows update is set automatic but I get an error: Protocol error (code: PE023)
What can be the problem? .Net Framework is install...
Tue, 10 Jun, 2025 at 10:30 PM
Hi,
I am trying to add the Last Windows Update Sensor and I keep getting the same error:
Requested registry access is not allowed.
The servers are running Windows 2008, 2008 R2, SBS 2011.
Windows updates are set to download automatic...
Tue, 10 Jun, 2025 at 10:30 PM
Hi,
We have a problem with the Last Windows Update sensor.
The error is: 0: Could not determine the last time Windows Update has updated computer 127.0.0.1
The Server is Windows Server 2008 R2 Standard, Windows updates are working cor...
Tue, 10 Jun, 2025 at 10:30 PM
Hello,
we have two Windows 2012R2 servers, where the Last Windows Update sensor is not working properly. The error message says, that the remote registry service is not running. The service is set to "Automatic (Trigger Start)" on...
Tue, 10 Jun, 2025 at 10:30 PM
My team is using prtg api for network monitoring. We want to add the prtg api to our IBM IOC tool. By integrating the api, we will be able to view and monitor our data in the tool. We are unable to find other means to integrate the api. Is ...
Tue, 10 Jun, 2025 at 10:30 PM
I am getting incorrect values for the Cisco IP SLA HTTP sensor, specifically the TCP RTT.
PRTG is reporting the DNS RTT as identical to the TCP Connection RTT value on all my devices. Is it possible there is an error in your OID for that...
Tue, 10 Jun, 2025 at 10:30 PM
Hello:
We have created a REST endpoint on one of our applications that is returning data for an HTTP Data Advanced sensor. Some of the channels in this feed represent average response times for operations within the application. The sen...
Tue, 10 Jun, 2025 at 10:30 PM
what is http loading time
Article Comments
Hello David,
thank you for your inquiry.
The "Loading Time" displayed in HTTP sensors is the time that the sensor (PRTG) takes to receive the HTTP Header for the website. ...
Tue, 10 Jun, 2025 at 10:30 PM
Hi,
I would like to monitor scheduled tasks in Windows Server 2003. I need the "last run time" and the "last result code" as channel data and a warning if "last run time" is older than xx minutes or "las...
Tue, 10 Jun, 2025 at 10:30 PM
Hello.
PRTG v 13.4.7.3532
On server(win 2008 r2) i have tasks in Microsoft-Windows-TaskScheduler.
I want to make sensor , which sends me e-mail, when Microsoft-Windows-TaskScheduler have warnings or errors.
Basic sensors WMI Event Log or E...
Tue, 10 Jun, 2025 at 10:30 PM
Using the Windows Defragmentation tool, I can analyze my harddisk and generate a report on its fragmentation status.
I would like to show this information in PRTG. How can I do this?
Article Comments
PTF.VolumeFragXML
This i...
Tue, 10 Jun, 2025 at 10:30 PM
Hallo,
eine SNMP-Sensoren zeigen dauerhaft "ungewöhnliche Werte". Ich würde gerne den Schwellenwert für diese Meldung konfigurieren, kann aber keine Einstellungsmöglichkeit finden? Kann mir hier jemand die passende Info geben?
V...
Tue, 10 Jun, 2025 at 10:30 PM
Dear all
Hope you are doing well, I am good.
I would like to know if is possible to have monthly report with specific date and time:
Eg: From Monday to Friday (7AM to 5PM) but for all month except Saturday and Sunday .
Best Regards
...
Tue, 10 Jun, 2025 at 10:30 PM
At this moment I can request PRTG through the API to give me a historical graph of for example the CPU sensor. I use this call:
http://myprtgserver/chart.png?id=2949&avg=15&sdate=2016-01-20-00-00-00&edate=2016-01-21-00-00-00&a...
Tue, 10 Jun, 2025 at 10:30 PM
I am using the IMAP Round Trip sensor to monitor our outbound email sending. I have 2 sensors set up, one using GMail and one using AOL. Currently if either one is in error I get notified even if the other is working. AOL is flaky at tim...
Tue, 10 Jun, 2025 at 10:30 PM
How can i monitor the speed of my Networkcard?
Example: if the speed fallback from 10GB to 1GB i Need an alert.
Which sensor are the right one?
(Targets are Windows Server 2012 R2)
regards,
Ralf
Article Comments
Did you alre...
Tue, 10 Jun, 2025 at 10:30 PM
Hello,
Been using PRTG for a while now and just recently set up the NetFlow V9 probe. Everything was working great until today when I decided to add a new custom TopList.
Once I added the custom Toplist (Destination ASI) the probe color...
Tue, 10 Jun, 2025 at 10:29 PM
I am playing around with creating Device templates and I seem to run in to some problem when I use sensors from "WMI Logical Disk" Specifically the "Current Disk Queue Length X". When creating the template I get a list o...
Tue, 10 Jun, 2025 at 10:29 PM
Is it possible to query for uptime data on PRTG sensors and export this information directly Excel?
Article Comments
If you have a requirement to frequently obtain uptime data from any sensors you have configured in PRTG, you ca...
Tue, 10 Jun, 2025 at 10:29 PM
We've just setup a remote probe at one of our remote locations (East Coast USA).
We need ideas/tips as to how to monitor their user experience. There are a few users at this remote location and they all run windows machines. There...
Tue, 10 Jun, 2025 at 10:29 PM
I needed to move an installation of PRTG from Windows 10 to Server 2012 R2 (For the obvious reasons mainly control of updates).
I had to update my PRTG installation (both running 16.1.22.2657), data copy and registry went ok and the serv...
Tue, 10 Jun, 2025 at 10:29 PM
Hello,
We are going to hit go over the recommended 5000 sensors soon, do we move are PRTG Servers onto a more Physical Server, currently they are on Virutal
Article Comments
Hello,
Kindly note that we recommend up to 2000 ...
Tue, 10 Jun, 2025 at 10:29 PM
I have a group of servers I'm trying to find an optimal maintenance window for. My thought was to compare CPU usage on all the servers and find a time/day each week where they all consistently have low CPU usage to install patches and ...
Tue, 10 Jun, 2025 at 10:29 PM
I can´t config any snmp communication with PRTG. Any special configuration on the switch?
Article Comments
Hi Drauh,
Did you already try to follow these configuration hints configuration hints to configure SNMP on your Cisco ...
Tue, 10 Jun, 2025 at 10:29 PM
I configured prtg and used snmp trap sensor. Then I get the trap massages but the problem is can not generate mails. please help me...
Article Comments
Hi Palipera,
My recommendation is to create a notification which trigger...
Tue, 10 Jun, 2025 at 10:29 PM
I'm using the NetFlow V9 Sensor.
How can I get a Historic Data report (custom period, for example - 1 Month) for the "Top Talkers" or "Top Connections" or "Custom Toplist"?
Article Comments
Hell...
Tue, 10 Jun, 2025 at 10:29 PM
I want/must Monitor our etc\motd from different Servers. The Problem is, this Server dont have a samba running.
With the old nagios System ist going with the nrpe.
Is there any idea Change to Monitor this with PRTG?
Article Comments...
Tue, 10 Jun, 2025 at 10:29 PM
Is it possible to get a notification only if a group of sensors, or all the sensors on a device fail?
We have some failover systems that normally have one of their possible targets down, but I want to get an alert when all of a systems ta...
Tue, 10 Jun, 2025 at 10:29 PM
I have about 200 "old" Windows Update (remote registry) sensors that I have to update with powershell ones...
Is there a way to mass update this sensors without loosing settings like warning and error limits?
Article Comm...
Tue, 10 Jun, 2025 at 10:29 PM
prtg gathers correct netflow sensor values for a (Cisco 3850 device running IOS XE 3.2.3) interface in table format (as seen in the "top connections" table) but none of the sensor graphs ("live data", "24 hours"...
Tue, 10 Jun, 2025 at 10:29 PM
I using Paessler snmp tester, i can get the result (refer the snmp walk below)
1.3.6.1.4.1.2011.5.25.111.4.1.1.26.5.97.100.109.105.110.2.51.71.933.1 = "0" [ASN_UNSIGNED]
1.3.6.1.4.1.2011.5.25.111.4.1.1.26.5.97.100.109.105.110.3....
Tue, 10 Jun, 2025 at 10:29 PM
I have noticed that once a week or even once a day all of the sensors lose connection on my primary domain controller. After about an hour it comes back on and everything is ok.
All the errors say that the connection Timed out or that the...
Tue, 10 Jun, 2025 at 10:29 PM
I'm trying to use PRTG Network Mon to monitor bandwidth usage on the couple of SSID's I have running on the IAP-105's I've attempted to convert the .my files from Aruba to the OIDLIB files, and when I add the sensors, I'...
Tue, 10 Jun, 2025 at 10:29 PM
Hi,
My company give to our clint's webhosting, and email service, the main server is a cpanel.
we want to monitor out custumers email with round trip mail, i just create two account's in outlook and gmail.
i'm trying to c...
Tue, 10 Jun, 2025 at 10:29 PM
Hello,
I found out, when I set an one-time maintenance window, PRTG set the window in the sensor settings and deactivate the inheritance of maintenance windows which comes from the parent groups for example.
That's at least not a prob...
Tue, 10 Jun, 2025 at 10:29 PM
We have had a network outage whereby the connection between the probe and device has been dropped a short time. Afterwards the WMI sensors of 1 particular device stayed grayed out. I'm not able to get data out of these sensors. From the...
Tue, 10 Jun, 2025 at 10:29 PM
Hello,
I'm trying to create a a new map and i'm having an issue with icons. In one of the sample maps a "Internet cloud" icon is shown and it is bright green. I would like to have a similar icon in my custom map that is ...
Tue, 10 Jun, 2025 at 10:29 PM
I have a group of 100 LDAP servers. Is there a way to configure LDAP Auth for the whole group of servers(100) without having to individually each auth account on each server? Or does your application integrate into CyberArk Password man...
Tue, 10 Jun, 2025 at 10:29 PM
Is it possible to monitor Distributed File System Replication (DFS-R) with PRTG? How can I achieve this?
Article Comments
Monitoring Distributed File System Replication (DFS-R)
Just thought I'd share a small and simple VBS...
Tue, 10 Jun, 2025 at 10:29 PM
I'm having issues running a custom EXE/Script sensor. It's a simple PowerShell script that's tested to return string output in the form of value:message.
Status summary of the sensor:
Response not wellformed: "(File C:...
Tue, 10 Jun, 2025 at 10:29 PM
Hi
I've create some sensors for know how many users are connected on specifics applications.
But i've got a problem, the channel use only the uptime and the downtime of the ap, but i wanna have some channels with the value. I&#...
Tue, 10 Jun, 2025 at 10:29 PM
Hello, we are integrating prtg to AD network.
What are the minimum privileges needed by the user for integration with AD?
It is not possible to be a full user, according to company policies.
Thank you
Article Comments
Thi...
Tue, 10 Jun, 2025 at 10:29 PM
Hi,
I've created the following script:
Write-Host "<prtg>"
param([string]$ComputerName)
$value= Get-WmiObject -Query "SELECT * FROM Win32_Processor" -ComputerName $ComputerName
$LoadPercentage = $valu...
Tue, 10 Jun, 2025 at 10:29 PM
We are able to monitor ink levels for black, cyan & yellow using SNMP. That is not the case for magenta.
Using snmpwalk, the following OIDs were identified as being related to ink levels:
iso.3.6.1.2.1.43.11.1.1.6.0.1 = STRING: &qu...
Tue, 10 Jun, 2025 at 10:29 PM
I would like to purge the logs after a week but do not know where the setting is, please could someone let me know
Article Comments
From the web interface, head to "Setup -> System Administration -> Core & Probes&...
Tue, 10 Jun, 2025 at 10:28 PM
Hallo,
ich habe einen SNMP Traffic Sensor für ein Gigabit Interface einer CheckPoint 4600 angelegt.
Die Werte werden angezeigt, jedoch nur die Hälfte des tatsächlichen Wertes.
Gibt es eine Möglichkeit, dass ich einen Multiplikator (mal 2) s...
Tue, 10 Jun, 2025 at 10:28 PM
Hi, I have config netflow v5 in PRTG. I can see the total traffic but don't know where to get the separate host traffic. will appreciate if someone can help. thanks
Article Comments
Hi there,
This sort of information is ag...
Tue, 10 Jun, 2025 at 10:28 PM
Hallo,
wir haben ein Laufwerk unseres File-Servers entfernt, trotzdem prüft aber PRTG noch immer das alte Laufwerk und meldet einen Fehler. Wie kann ich den Eintrag des Laufwerks dauerhaft entfernen? Zum Einsatz kommt der WMI-Disc-Space-S...
Tue, 10 Jun, 2025 at 10:28 PM
Hello,
I want to execute a Powershell script from a remote probe to another server within the same network. When I change the param $ComputerName to a valid value I get results like I should, but when I put the script in PRTG it does not ...
Tue, 10 Jun, 2025 at 10:28 PM
I successfully get messages from the ITWatchDogs unit as follows...
(note I put the MIB file which is available for download under the right-hand menu on the ITWatchDogs unit web interface, into the folder PRTG likes)
4/4/2016 10:14:57 AM...
Tue, 10 Jun, 2025 at 10:28 PM
Have a customer, currently 5 sites (MX firewall and MR WAP), they are happy with features on Meraki Dashboard, but the data lapses after 30 days.
They would like to have data available for 3 years in the past.
They want following info:
H...
Tue, 10 Jun, 2025 at 10:28 PM
Hello,
How can i add custom "Average Interval" in "Historic Data" tab?
Article Comments
Dear MAA
Please note that custom intervals are not officially supported. The intervals are defined in the file histo...
Tue, 10 Jun, 2025 at 10:28 PM
Hello. In relation to all the sensors changes, that recent versions have introduced - is there a way to have prtg send the last trap text message in sms notification? %trapmessages and %traperrors works only with email. Same goes with Syslo...
Tue, 10 Jun, 2025 at 10:28 PM
I've configured Flexible NetFlow on a Cisco router running Cisco's IOS. The template I'm using includes for example the application name identified by the NBAR engine on the Cisco device. What I'm trying to achieve is to use...
Tue, 10 Jun, 2025 at 10:28 PM
Hello, I am trying to setup FNF on a Cisco 2921 Router. Is this Flexible Netflow Version 9 supported? I am trying to capture MPLS Interface traffic. I am working with Cisco currently, but so far only able to get traditional Netflow version ...
Tue, 10 Jun, 2025 at 10:28 PM
After recent network hiccup direct performace counters stopped working.
Existing sensors (pure performace counters) report:
The wait operation timed out (Performance Counter error 0x102)
New sensor (pure performance counters) not possible...
Tue, 10 Jun, 2025 at 10:28 PM
Hello,
How can I change AUTO REFRESH AND ALERTING -> Auto Refresh Interval (Sec.) less than 20 seconds.
Where can i find <#object type="settings"/> file to change settings (if i can)
Thanks
Article Comments
...
Tue, 10 Jun, 2025 at 10:28 PM
I'm using both SNMP trafic sensor to monitor bandwidth usage on cisco router interface and also use Netflow sensor to have more detail view on what type of data running through it. but why i'm reading different graph result ?
for e...
Tue, 10 Jun, 2025 at 10:28 PM
Hallo,
ich möchte die Maps an einem Großen Monitor präsentieren.
Dazu muss ich aber die Schriftgröße der Symbole A- C ändern.
Welche Änderungen müssen vorgenommen werden?
Folgende Threads konnten mir leider nicht weiterhelfen:
https://h...
Tue, 10 Jun, 2025 at 10:28 PM
Yesterday evening at 5:30pm I replaced a switch. All was working fine afterwards - for a while. At 6:50pm four of our printers stopped reading the Total Pages Printed snmp setting. Just four of them - there are about a dozen other printers...
Tue, 10 Jun, 2025 at 10:28 PM
Hi,
I've installed PRTG in my PC. Now I need to monitor a SharePoint site/server.
What are the steps for doing that? The UI is clean and neat but I am lost in terms of configuring a new device, specifically a SharePoint device.
Th...
Tue, 10 Jun, 2025 at 10:28 PM
Could we have a status type - 'Information'
There are sensors which could only be added as information with current status and not down or just OK
Article Comments
Hello,
Thank you very much for your feedback. We reall...
Tue, 10 Jun, 2025 at 10:28 PM
Hi,
We are having some performance issues with our PRTG Installation, and quick background.
Machine has 24 Gb RAM, SSD Storage for the Database etc, 2x Xeon E5-2640.
From what I can tell PRTG will only use 8 Gb of RAM and no more, mon...
Tue, 10 Jun, 2025 at 10:28 PM
My PRTG intallation monitors thermometer.
So, the best choice for graphs data averaging is Sign-dependent Extremum. Or, lets call it Adaptive Maximum.
Minimum for negative values, and maximum for positive values, and average for mixed value...
Tue, 10 Jun, 2025 at 10:28 PM
Hi,
I have just set up a simple Master/Failover cluster in PRTG. The Master is operating correctly and the cluster health is green but the sensors I have on the master (which have been moved from Local Probe in to Cluster Probe) are not s...
Tue, 10 Jun, 2025 at 10:28 PM
Hello!
I've written a batch file which shall read the output from an *.exe file, manipulate this outputstring, and give it to my PRTG Sensor.
When I test my batch-file in cmd it works fine, but when i load my PRTG Sensor the Sensor-out...
Tue, 10 Jun, 2025 at 10:28 PM
Can i monitor uptime on a group of sensors?
For example if i monitor two dns servers i dont want it to report downtime if just one of them is down since the function is still available?
Mathias
Article Comments
Hi,
you migh...
Tue, 10 Jun, 2025 at 10:28 PM
Hi,
I'm facing an error in PRTG network monitor as "not connected(error in content)".wat can i do with this?.
i tried my best but i can't able to solve this issue. And also i cant able to restart and click any settings i...
Tue, 10 Jun, 2025 at 10:28 PM
I have a several Netapp storage backup processes that give a "last total transferred" as an SNMP value. This number changes once the next backup process is completed. I pull this value using PRTG and while it records the value as ...
Tue, 10 Jun, 2025 at 10:28 PM
Is it possible to change the name of a channel?
I have a bunch of sensor channels using SSH advanced sensor from a script, and I want change the name of some of the channels.
As far as I can tell I can easily change the name in my scrip...
Tue, 10 Jun, 2025 at 10:28 PM
After moving Network Monitor to another server I cannot activate my commercial licensed version on the new server.
Activation Status is "Activation: Check via activation1.paessler.com, result is \"License too old\""
Netw...
Tue, 10 Jun, 2025 at 10:28 PM
Some WMI Sensors are showing:
"Get-WmiObject : Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED)) At C:\Program Files (x86)\PRTG Network Monitor\custom sensors\EXE\check_automatic_services.ps1:43 char:20 + Catc...
Tue, 10 Jun, 2025 at 10:28 PM
Hi
I would like to change the slice size for the sunburst. In the Library view I can set the slices to not use neither sensor amount nor priority to define the slice size, but when I use the same sunburst in a map view some slices are ex...
Tue, 10 Jun, 2025 at 10:28 PM
Hello,
Today i encountered a problem about the notification to e-mail option in PRTG.
We are currently using a service desk program that has a mail-import function.
What we are trying to achieve that PRTG sends a notification by mail and ...
Tue, 10 Jun, 2025 at 10:28 PM
Is it possible to setup a website of all of our sensors over a 30 day period that does not require a username/pass? I need the ability to send an internal user a link to all maps.
Article Comments
I was able to create custom ma...
Tue, 10 Jun, 2025 at 10:28 PM
I've created State Triggers that look like this:
When sensor state is Down for at least 1800 seconds perform "Email to XXX"
The Notification "Email to XXX" is set to Method: "Always Notify ASAP".
We used ...
Tue, 10 Jun, 2025 at 10:28 PM
I'm looking to have PRTG log a ticket on a Kayako system when a sensor goes down.
There are multiple sites being tracked by PRTG and I'm aiming to get it to log a ticket as the appropriate site.
(I have access to both ends of this s...
Tue, 10 Jun, 2025 at 10:27 PM
Hi,
Defining the number of pings required to fail before a Ping Sensor is maked as down is easily done by modifying parameter:
"Ping Count".
The problem I have is with defining the number of successful pings required to mark t...
Tue, 10 Jun, 2025 at 10:27 PM
