kb.paessler.com
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hello, I wanted to display the syslog messages on a map. is it possible. best regards
Article Comments
Unfortunately, it is not possible to display Trap or Syslog messages in Maps.
We handle the feature requests in our knowled...
Tue, 10 Jun, 2025 at 8:17 PM
I have a lot of users in my PRTG and I'd like to see who's logged in the last time. Is this possible?
Article Comments
This article applies to PRTG Network Monitor 16 or later
How to Show Last Logins of all PRTG Users ...
Tue, 10 Jun, 2025 at 8:17 PM
I have the following PowerShell Script to check on a Horizon View Connection Server:
#
# Retrieve status of VMware Horizon Connection Servers
#
# set some parameters with default values
param (
[string]$HVServer="server",
...
Tue, 10 Jun, 2025 at 8:17 PM
Hello!
We need to monitor
VMware NSX vrouter IPSEC VPN connections status.
VMware Vcloud Director
VMware Vcenter
Can you advise best practise way how to do it with your system?
Article Comments
We can't monitor...
Tue, 10 Jun, 2025 at 8:17 PM
Hi community
I have few virtual machine in azure.
The vm status is already monitored by prtg with the virtual machine sensor but i’m not able to monitor other elements like windows services, free space, etc…
I do not have a private l...
Tue, 10 Jun, 2025 at 8:17 PM
Hello everyone,
im currently trying to set up a REST custom sensor, which returns a json string. To read the json response I need to configure my REST template.
My json response: {"diskusage":"50%","ramusage"...
Tue, 10 Jun, 2025 at 8:17 PM
I created a powershell script to run a time check of a Cisco device via plink.exe. This is a script was set up on another core and worked there, but can not get it to properly work on new PRTG core.
If I run from server directly in powers...
Tue, 10 Jun, 2025 at 8:17 PM
About a month ago I looked into trying to figure out how I could automate creating user and group accounts but I had little luck figuring it out. I want to be able to automate the creation of a user and group then move specified devices in...
Tue, 10 Jun, 2025 at 8:16 PM
Hey there
I have a failover setup of load-balancers - meaning I have two different IP-addresses that both serve the same URL
I wish to monitor each of the involved ip-adresses for the URL in question.
I thought that all I needed to do was: ...
Tue, 10 Jun, 2025 at 8:16 PM
Hi there,
We are using sensors with a status background on maps. Is there a way to set up the sensor to show them on the map only when they are down?
Article Comments
Hello Dear customer,
Thank you for contacting PRTG Support....
Tue, 10 Jun, 2025 at 8:16 PM
Add the real image of cisco equipment in Popup Window - (devicetooltip)
Download the image of the device
Convert the stencil image to PNG format
Example: WS- C3750G - 48TS -S
Save the image with the same name as the device ...
Tue, 10 Jun, 2025 at 8:16 PM
Hello,
Our PRTG server has been down for hardware reasons, is there any way in reports to show a gap in the report when the PRTG server was down instead of 100% down as if the client were not responding due to other issues?
The probe it...
Tue, 10 Jun, 2025 at 8:16 PM
We have two APC PDU strips connected into one 30 amp circuits in the data center. I only want to alert if both PDU's have a value that equal more then 24 amps. I already have the data collecting the amperage for one device per PDU using...
Tue, 10 Jun, 2025 at 8:16 PM
I am looking for a way to create a report that will give me a list of all the devices and sensors associated with the device. I do not need graphics or data just a list in CSV or PDF format.
Article Comments
If you're on ver...
Tue, 10 Jun, 2025 at 8:16 PM
hello. we replaced our firewalls recently from Barracuda to SonicWALL. before we switched, the PING sensor between the firewalls never worked. always timeout. after swapping the equipment, the still does not work. the firewalls are connecte...
Tue, 10 Jun, 2025 at 8:16 PM
When I create a server in PRTG Desktop, I have to add a username and password.
If this user has administrator rights, then it is theoretically possible for anyone who has access to my computer to manipulate the PRTG server via PRTG Desktop....
Tue, 10 Jun, 2025 at 8:16 PM
I downloaded the tool but can't use it
Article Comments
Dear naderwahba,
Thank you very much for your KB-post.
When you navigate to the alarms/logs/sensor list, you will find a little link "XML" in the lower r...
Tue, 10 Jun, 2025 at 8:16 PM
Hi,
I need a list of all the connections of a day reported by the Netflow sensor.
When I open the Netflow Sensor -> Top-Connections -> I can see a list of connections containing the following information: Sender-IP, Sender-Port, D...
Tue, 10 Jun, 2025 at 8:16 PM
We want to monitor SMB service in RHEL8 (Linux)
Do anyone has the script for this or can help me make this script please?
Article Comments
Hello Eden,
Thank you for your message.
To monitor the SMB service on your device, I ...
Tue, 10 Jun, 2025 at 8:16 PM
is there any way or sensor that can monitore the reboot state of a server? the goal we try to archive is that we see when a software installtion or somtething requieres a reboot
Article Comments
found a solution! worked fine htt...
Tue, 10 Jun, 2025 at 8:16 PM
Hello Paessler Teams,
I've got a problem when collecting historical data in sensor factory, that can't show value of uptime and downtime stats. it only shows (?) for value of uptime and downtime stats. please kindly help
Regards...
Tue, 10 Jun, 2025 at 8:16 PM
Hi,
Is there any option for BULK Devices Import via Excel sheet in PRTG?
Thanks
Article Comments
Hi,
Unfortunately, there is currently no bulk import option in PRTG that allows you to import devices based on an excel or xm...
Tue, 10 Jun, 2025 at 8:16 PM
Dear PRTG Community
We have created a custom Azure Sensor that we would like to use to monitor the Backups of our VMs.
For this, we would like to use the Azure Credentials that we saved on the Device running the Sensor. But I don't kno...
Tue, 10 Jun, 2025 at 8:16 PM
I am wanting to disable summary notifications for all sensors within PRTG. Is there a way to do this?
Article Comments
Hello,
the settings for the notification summarization can be set for each notification individually under ...
Tue, 10 Jun, 2025 at 8:16 PM
I want to monitor our primary oracle server with prtg
I have used the "system" account as logon
If i want to add a tablespace sensor i can see all of the tablespaces except the "TEMP" Tablespace ...
but this is the most...
Tue, 10 Jun, 2025 at 8:16 PM
Ich möchte gerne das Status Icon : Name and status transparent background centered XL mit einem Tag filtern, in der Alarmtabelle ging das ganz einfach mit filter_tags="eigener tag".
Wie bekomme ich es hier hin?
Gleiches würde ...
Tue, 10 Jun, 2025 at 8:16 PM
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User story
As a PRTG user, I have a huge list of sensors, that they are s...
Tue, 10 Jun, 2025 at 8:16 PM
After the update (V19.4.53.1912), ssh sensors were all down with this error message:
"Failed to connect. Please check the SSH log of the target device or try the Compatibility Mode of the sensor's SSH engine and consider updatin...
Tue, 10 Jun, 2025 at 8:16 PM
I am trying to get an IPFIX sensor set up but no matter what port I use, netstat doesn't show it open. The VM I'm running PRTG on has 5 network interfaces if that matters. I've tried selecting all of them or just single ones a...
Tue, 10 Jun, 2025 at 8:16 PM
Hallo,
gibt es die Möglichkeit bei "ältere" Switche von HPe, die Ports zu monitoren? Bedeutet, die MAC Adresse der hinter geschalteten Gerät sowie die IP an dem angeschlossenen Port zu überwachen?
Vielen Dank !
Article ...
Tue, 10 Jun, 2025 at 8:16 PM
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User story
As a PRTG user, I want to be able to send more data in the sys...
Tue, 10 Jun, 2025 at 8:16 PM
Hi,
We have a file share with many subfolders inside it. Each subfolder has a file called "test.txt" while file name is the same, the file size different. We need to monitor all test.txt files and show an alert in prtg if any of...
Tue, 10 Jun, 2025 at 8:16 PM
When I look at the channel of the EventLog API sensor I see two values returned: Volume and Speed - on the same channel. For some reason, the value that is used to disaply and to notfiy is the Speed value (and NOT the Volume value) - which ...
Tue, 10 Jun, 2025 at 8:16 PM
Hello, I wish sort my devices by number. for exemplo, my devices are registired as below:
Group monitor1
PAC0115
PAC0110
PAC0103
PAC0111
I Wish left they sort by number:
Group monitor1
PAC0103
PAC0110
PAC0111
PAC0115
how...
Tue, 10 Jun, 2025 at 8:16 PM
Hi all experts,
I want to know, which sensors in our PRTG are set on trigger for notification.
For example we have a sensor with this setting:
If the sensor is in the Error state for at least 300 seconds, run Email to Administrator.
...
Tue, 10 Jun, 2025 at 8:16 PM
Hello, I created a new PRTG instance on a VM and when I ran the installation setup I believe I entered my my admin email instead of my service email. This has resulted in my email being locked constantly. How can I change this?
Arti...
Tue, 10 Jun, 2025 at 8:16 PM
Hello,
For further new sites, i would like to automatically update a global map with the new sensors id and create a dedicated map based on a template map with basic sensor id (snmp sensors)
Is there a way to do it ? I didn't find any...
Tue, 10 Jun, 2025 at 8:16 PM
When I try to connect to my jenkins server, https://<ip>:8080, with either the https sensor or advanced https sensor I get a 403 error. I've tried setting "do not inherit SNI from parent". I've tried setting the &quo...
Tue, 10 Jun, 2025 at 8:15 PM
Does PRTG Mini Probe have any conflicts with Dynatrace OneAgent?
Article Comments
I'm afraid we do not have any experience with Mini Probes and Dynatrace OneAgent. Please also note that mini probes are deprecated and not off...
Tue, 10 Jun, 2025 at 8:15 PM
After updating to PRTG v 22.2.76.1705 we are getting a : Invalid key exchange algorithm error in our SSH/SFTP sensor when connecting to Serv-U FTP.
With the SSH sensor in compatibility mode we get the error "Invalid key exchange ...
Tue, 10 Jun, 2025 at 8:15 PM
While they might be useful for some, we'd like to remove the buttons that present with alarms in our Slack integration.
We've opted to Define custom content in our Notification template, and removed many of the placeholders to strea...
Tue, 10 Jun, 2025 at 8:15 PM
Hello,
i'm currently evaluating PRTG for a special use case:
I have two SNMP devices with a identical set of sensors.
I'd like to execute a script in case of a sensors reaches a threshold or changes a state.
But i'd like to ...
Tue, 10 Jun, 2025 at 8:15 PM
Where or how do I get the token from TEAMS to setup notifications?
Article Comments
Hello,
Here's how to create a webhook for the Teams PRTG Notifications.
Jun, 2022 - Permalink
Tue, 10 Jun, 2025 at 8:15 PM
I have a need to remove false alert that I don't understand how to do it. I would like to have an alert if the cpu of a VM is 85% + for 3 times in a row, or a continuous moment. I have a another system that I wan't to know if the ...
Tue, 10 Jun, 2025 at 8:15 PM
Hello,
you describe in the Ariticle "PRTG Manual: Custom Sensors" the use of "Environment Values".
I like to use the Meraki API Key wich i have configured in the "Credential for Cisco Meraki" in a higher Level....
Tue, 10 Jun, 2025 at 8:15 PM
I am able to create custom notifications but I am not able to format the %message placeholder in order to be more human readable.
Article Comments
Hello Ilias,
The placeholder %messages provides the exact same message which is...
Tue, 10 Jun, 2025 at 8:15 PM
In sFlow sensor PRTG expect in 'Sender IP address' field the IP address of outgoing interface on destination machine(which we want to monitor). The problem is that when the routing will change then outgoing interface(source IP) can ...
Tue, 10 Jun, 2025 at 8:15 PM
My PRTG installation shows the message that certain sensor types are deprecated as of PRTG 16.x.23 and will be removed completely with PRTG 16.x.25.
Why do you reduce the number of available sensor types?
Which sensors will be discont...
Tue, 10 Jun, 2025 at 8:15 PM
I have defined a template to execute a powershell script as well as a webhook call for a Meraki device.
When the sensor for this device goes down the prtg is able to trigger the template and execute the script
but when the device goes in do...
Tue, 10 Jun, 2025 at 8:15 PM
Hello! We have a SQL hypervisor that has databases running on it. I have set up a sensor "SQL Server Memory Manager" successfully. I would like to know if there's anyway to configure them to send out an alert for when the SQL ...
Tue, 10 Jun, 2025 at 8:15 PM
hi, i added a new python script to the ..\python folder below and it is not showing up in python script advanced sensors in prtg. the location of the script is below. only the example script shows up in the pull-down
C:\Program Files (x...
Tue, 10 Jun, 2025 at 8:15 PM
i find this script
https://helpdesk.paessler.com/en/support/solutions/articles/75900-powershell-custom-sensor-for-monitoring-ad-user-lockouts?&_ga=2.130200204.207743380.1655218809-2045208491.1654897095#reply-278115
When I run it in ...
Tue, 10 Jun, 2025 at 8:15 PM
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User Story
As a PRTG User, I want to use scram-sha-256 aus authentication...
Tue, 10 Jun, 2025 at 8:15 PM
Hey,
my name is Rodrigo. I would like you to ask a question. I have a PRTG cluster with two servers. I would like to do an inversion of the servers in this cluster, putting the current failover node as the master, and the current master a...
Tue, 10 Jun, 2025 at 8:15 PM
Bonjour,
Ayant plusieurs infrastructures HPE Simplvity, auriez-vous développer des sondes spécifiques à ces équipements .
Merci d'avance,
Cdt
Senard Anthony
Hello,
I have several HPE Simplvity infrastructures, could you devel...
Tue, 10 Jun, 2025 at 8:15 PM
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User story
As a PRTG user, I want to be able to click a link, complete wi...
Tue, 10 Jun, 2025 at 8:15 PM
hello.
i am going through document
https://https://helpdesk.paessler.com/en/support/solutions/articles/76000063736
on step 4 i am unable to edit the guid on new probe. buttons are greyed out. i ran admin tool as administrator and it...
Tue, 10 Jun, 2025 at 8:15 PM
I have a requirement to install a remote probe behind a proxy server. The server that the Remote Probe is to be installed is able to connect to the PRTG server via the proxy, but the PRTG Remote Probe is unable to get out. Are there any mag...
Tue, 10 Jun, 2025 at 8:15 PM
Dear Team ,
We have installed PRTG syslog servers in our environment to collect all network devices logs . Now we want to integrate PRTG logs with SIEM solution to analyze and monitor the events .
Please suggest if PRTG can be integr...
Fri, 6 Jun, 2025 at 11:13 AM
Hi All,
i cannot find this anywhere so thought i would ask
essentially, I have
2x individual factory sensor(s) looking at over all volume consumption
1x combined factory sensor looking at both of the individuals (above) and combining ...
Tue, 10 Jun, 2025 at 8:15 PM
Hello.
I started getting warnings from the local probe about low memory.
The culprit was prtg desktop that took 50% of total memory (2gb). Just sitting there doing nothing useful.
Is there an option to not run desktop?
prtg 20.1.55....
Tue, 10 Jun, 2025 at 8:15 PM
Hi,
I have a SQL query that gives me DATETIME column in a single row as a result.
Result looks like:
Jun 15 2022 11:04AM or
11:04 depends on how I convert it.
What should be the correct way to represent SQLL DATETIME to Date, hours, ...
Tue, 10 Jun, 2025 at 8:15 PM
Does anyone have a procedure for removing tags that are not currently being used? Its hard to sort by tag when you have to scroll through a whole list of tags that aren't even used by any devices.
Article Comments
Hi there, ...
Tue, 10 Jun, 2025 at 8:14 PM
Hi Paessler,
We have several PRTG user accounts created through AD Group Integration and everytime someone leaves the company and the AD user is deactivated, we need to go in PRTG and delete the user account manually.
Is there any autom...
Tue, 10 Jun, 2025 at 8:14 PM
Is there any way to change all sensors on an object to look at Ping as the dependency? I can change other factors but the dependency is missing when I select multiple sensors. I have about 80 or so devices that I need to update the dependen...
Tue, 10 Jun, 2025 at 8:14 PM
I want to monitor the logs with ID number 1149 from the event logs in Event Viewer(Local) -> Applications and Services Logs -> Microsoft -> Windows -> TerminalServices-RemoteConnectionManager -> Operational in PRTG. I tried t...
Tue, 10 Jun, 2025 at 8:14 PM
User story
As a PRTG user, I want to monitor HPE Synergy via the OneView API.
Details of user story
To monitor HPE Synergy system I need to use the OneView API and to access the API I need to generate an auth-token by logging in via /...
Tue, 10 Jun, 2025 at 8:14 PM
Good day.
Could someone give me a little advise Is there any non masochistic way to make PRTG send alarm if windows server is not allowing RDP logons or logon takes a very long time?
Article Comments
Hello,
For basic monitori...
Tue, 10 Jun, 2025 at 8:14 PM
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User story
As a PRTG user, I want to use SMS Eagle (or any other device/s...
Tue, 10 Jun, 2025 at 8:14 PM
Hi everybody, I'm looking for a sensor that tells me if Windows has started up correctly after an update. Because sporadically, the server restarts automatically after an update and hangs at the Windows loading screen. It is still acces...
Tue, 10 Jun, 2025 at 8:14 PM
Do the PRTG HTTP Data Advance support value - and . in JSON return?
Article Comments
Hello,
Can you explain your question more in detail?
Where would you need the special characters to be displayed?
Kind regards,
Sasa ...
Tue, 10 Jun, 2025 at 8:14 PM
Hello everyone.
I have been searching for a method to multi edit Tags of devices or sensors. Unfortunately there is no native possibility to edit tags of multiple sensors/devices without overwriting existing tags.
I have tried to write som...
Tue, 10 Jun, 2025 at 8:14 PM
Hello,
What is the procedure to disable notifications, while still monitoring the device? I would like to disable notifications during scheduled maintenance, but still need to be able to look at the impact of the change graphically, etc fro...
Tue, 10 Jun, 2025 at 8:14 PM
I have 5 watchguards, but only one m270.
The m270 is at our site with our main prtg server. (All other watchguards have a local probe behind them)
The m270 keeps dropping connection.
I have done the following for testing
- removed netflow ...
Tue, 10 Jun, 2025 at 8:14 PM
We had a power outage and PRTG is not able to ping any local IP and does not see itself? It shows everything is down but I am able to go into Windows command and able to ping any site. I am remoted into the device so it can reach out and I ...
Tue, 10 Jun, 2025 at 8:14 PM
I want to trigger a "warning" light by http request when there is an error status. this works for "mirroring" the state of one sensor: When the error state appears, I notify a smart lightswitch per HTTP request, a light ...
Tue, 10 Jun, 2025 at 8:14 PM
After updating to PRTG 22.2.76, the PRTG core server does not start anymore and the log contains the following message:
Signature of \Program Files(x86)\PRTG Network Monitor\32 bit\PRTG Server.exe is not valid
or
Signature of \Progra...
Tue, 10 Jun, 2025 at 8:14 PM
Hi there,
anyone using the custom sensor: PTF SensorStatus?
Would like to monitor if a PRTG instance has suddendly a lot of unknown sensors. ( Happens with one of our clients, seems the instance is scaled badly and PRTG turns all sensors ...
Tue, 10 Jun, 2025 at 8:14 PM
When scanning my ADO SQL sensor, I get the error message:
Access denied. Please check your Windows Credentials. (code: PE095)
No matter what I enter in the connection string, I always get this error. What can I do about it?
PE095
...
Tue, 10 Jun, 2025 at 8:14 PM
Hi folks.
My Pulse Secure device is sending UDP 514 syslog traffic correctly and I can see the stream of messages on the PRTG server in Wireshark, but they never surface in the syslog sensor. I've removed all the filters from the syslog...
Tue, 10 Jun, 2025 at 8:14 PM
Has anyone used this with PRTG?
Excerpt from their brochure:
"The access of the customer application logic to the SMS-C DA is controlled via the UCP protocol (ERMES Universal Computer Protocol; EMISPEC, Vers. 4.6) of CMG Telecommunic...
Tue, 10 Jun, 2025 at 8:14 PM
Hello,
I would like to ask you, why PRTG WMI sensor says, that service is stopped, when I can see in OS that the sevice is running. If I use SNMP service sensor, all looks fine.
Thanks a lot.
Radek
Article Comments
Radek,
I wo...
Tue, 10 Jun, 2025 at 8:14 PM
I want to use the Google Analytics sensor of PRTG. Where do I find available metrics that I can monitor with this sensor besides the metrics I can choose out of the box in the sensor settings?
I also get this error message when monitorin...
Tue, 10 Jun, 2025 at 8:14 PM
Hi,
I am a long-time Nagios guy, now working with PRTG. I like it a lot with a few exceptions. I am user to error states being Warning and Critical in almost all monitoring systems. I cannot stand the use of the term "down" for ...
Tue, 10 Jun, 2025 at 8:14 PM
Hello dear Support Team
What can cause a sudden increase in "Threads" and "Raw Data Buffer" channels values in "Core Health Sensor"?
Thank a lot
Article Comments
Hello,
if the number of threads ...
Tue, 10 Jun, 2025 at 8:14 PM
Hi Team,
Would like to enquire on regards to some VA detected by Nessus as subjected.
Subject: O=PRTG Demo Certificate/CN=PRTG Demo Certificate
Signature Algorithm: SHA-1 With RSA Encryption
Currently what is recommended and what we a...
Tue, 10 Jun, 2025 at 8:14 PM
PRTG maps administrator users able to view maps with color, read only users not able to view color on maps
Article Comments
Hi Tito,
I'm not sure which colors you are referring to. Do you mean that read-only users can'...
Tue, 10 Jun, 2025 at 8:14 PM
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User story
As a PRTG user, I want to have the ability to rename the "...
Tue, 10 Jun, 2025 at 8:14 PM
Hi all,
I have tried all possibilities to create a lookup for an http xml/rest value sensor that succesfully returns the value of the json page
"chatEnabled": true
Now, I am trying to create a lookup that will set the sen...
Tue, 10 Jun, 2025 at 8:14 PM
Howdy folks :)
I can't change the lookup OVL for any of our SNMP Custom Advanced sensors in PRTG.
For instance on APC UPS Health sensor (SNMP Custom Advanced) the lookup is set to "prtg.standardlookups.apc-mib.upsbattery.upsbatte...
Tue, 10 Jun, 2025 at 8:14 PM
Hi there, I have a brand new HPE Proliant with a P408i RAID card that intermittently returns sensor errors like
"Disk 136 on HPSA1 : Port Box 0 Bay 255 : 0GB : Unconfigured Disk : Disk Error; Disk 135 on HPSA1 : Port Box 0 Bay 255 ...
Tue, 10 Jun, 2025 at 8:14 PM
Every time you attach to a database there is load on the probe and the database which is a problem when you have hundreds of databases each with 10-15 sensors.
I would like to see PRTG open one connection to the database and run the sq...
Tue, 10 Jun, 2025 at 8:13 PM
select tablespace_name, used_space from dba_Tablespace_usage_metrics order by tablespace_name;
The channel would be tablespace_name and the datapoint would be used_space. If you deleted a tablespace from the system PRTG would grey out ...
Tue, 10 Jun, 2025 at 8:13 PM
when i add a sensor into a map I don't want the default name, for example, Ping my client doesn't need to know what ping is or that its called ping just if its on or off or a different name
Article Comments
Hello Kevin,...
Tue, 10 Jun, 2025 at 8:13 PM
I try use WMI Sensor to collect info. Policy of my company want to use one account (not domain admin, don't add to domain admin group & not local admin accout) & don't use GPO (I .
anyone had any success with this? Pls he...
Tue, 10 Jun, 2025 at 8:13 PM
Hi Experts,
I have some problems with some sensors after updating the systems.
We have some sensors that work with WMI. For example WMI random access memory, WMI disk capacity and WMI service, etc.
After this update, these sensors have...
Tue, 10 Jun, 2025 at 8:13 PM
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User story
As a PRTG user, I want to use PNG format files for the graph i...
Tue, 10 Jun, 2025 at 8:13 PM
Hi Guys,
Need your expertise on this matter. Currently I got over 500 devices need to change the device name that meaningful for end-user. I'm thinking about to create a batch script to change all that device name in one shot.
Any i...
Tue, 10 Jun, 2025 at 8:13 PM
Hello,
Within our organization in a few weeks time we'll change the IP addresses of all our servers. Because we want to opt out DNS, in prtg we have created all our devices based on IP and not hostname so we need to rename it there al...
Tue, 10 Jun, 2025 at 8:13 PM
I'm having an issue with device naming. I have a bunch of devices added via DNS name but it keeps adding extra info from an OID in the device.
How do I remove this?
Example: 504d (UPS.MP11.company.com)
It just needs to be UPS.MP11....
Tue, 10 Jun, 2025 at 8:13 PM
