kb.paessler.com

Welcome to the Paessler Knowledge Base Archive. Here, you will find articles from kb.paessler.com.Please note that this is a mere import of all questions and the corresponding replies into a new platform. The important articles were transfered manually - articles in this folder were imported automatically. We tried to keep links working, but some may fail. If you find some, please let us know. Please bear in mind that articles in this folder may contain old / outdated data.

Enterprise Console backward compatibility
Hello, Why Enterprise Console do not have backward compatibility? Article Comments Hello, Versions of Enterprise Console and PRTG Core Server can differ, as long as they are in the same "Buildbranch", meaning the l...
Tue, 10 Jun, 2025 at 10:43 PM
Is PRTG and its protocols FIPS 140-2 compliant?
Hello, Recently in my company's infrastructure we have found the need to meet FIPS 140-2 compliance standards. We are currently using Nagios for monitoring which is far from adequate and is not compliant. I wanted to know whet...
Tue, 10 Jun, 2025 at 10:42 PM
Best pratice for monitoring and the time schedule of a HP Switch with Sflow or snmp??
Hello, are there any best practice Guides for monitoring the time schuling a hp switch with prtg with trunks? The default value is 60 seconds? Is this enough for monitor trunks? What should I configure to tis value??? Thank you very mu...
Tue, 10 Jun, 2025 at 10:42 PM
Problem with Proxy Authorization
I have installed PRTG yesterday and it works fine. There is just one problem with the HTTP Sensor. It Shows the red exclamation mark and says 'HTTP/1.1 407 Proxy Authorization Required'. The Proxy Settings are configured correct. We...
Tue, 10 Jun, 2025 at 10:42 PM
What is the recommend time for monitor Trunks?
Hello eyerbody, what is the recommend time for mointoring trunks? I think 1 minute is to high. Is there any influence on our network when I change the value to 5 seconds? With best wishes. Dirk Article Comments Hello Dirk,...
Tue, 10 Jun, 2025 at 10:42 PM
Linux disk free sensor | error SNMP 223
Hello, I have a number of linux servers I need to monitor, I set up snmp on a couple of them to run tests. After that I used the "Basic linux library (ucd-snmp-mib)" library file on the devices and I get all the CPU, RAM memory an...
Tue, 10 Jun, 2025 at 10:42 PM
Report of Growing Disk Space
One of my VMs (VMware) is growing daily and reduce free space in the datastore, but I dont know which one it is. Is there a way to report this that I can identify the growing VM? Article Comments Couldn't you monitor the dis...
Tue, 10 Jun, 2025 at 10:42 PM
Can't use SNMP to monitor Dell server
I can't add the sensor SNMP Dell PowerEdge Physical Disk to monitor the HDDs in the server. I have configured the SNMP service on the server and enabled SNMP in Dell Server Administrator software. Firewall allows SNMP-traffic... But...
Tue, 10 Jun, 2025 at 10:42 PM
prtg report
Does PRTG application support to generated report in mill second time interval. Article Comments Hi there, PRTG will use the units which are configured in the settings of the sensor or parent device for the reports. If the se...
Tue, 10 Jun, 2025 at 10:42 PM
No traffic on 1 switch in the prtg
Good morning, I have 8 hp procurve switches added with snmp and the bandwith sensor in prtg. And every switch has traffic details of the switch, except of one. What I tried to solve the problem: I deleted the sensors of the switch and add...
Tue, 10 Jun, 2025 at 10:42 PM
Telnet sensor responses
Good afternoon, I trying to create a personalized sensor in PRTG for the telnet connection of a Linux device. The telnet sensor ( port sensor with the especific telnet port) works ok but I need the reply of several commands through this s...
Tue, 10 Jun, 2025 at 10:42 PM
can you load-balance actual probes
I have read a few things on load balancing the core server, but i cant see anything for load balancing the probes. For example, if I deploy probe 1 into subnet X with 10 servers in it. Then I loose probe 1, I loose monitoring for the whole ...
Tue, 10 Jun, 2025 at 10:42 PM
Versand per SMTP-Relay-Server SSL-Methode TLS 1.3?
Hallo zusammen, Gibt es eine möglichkeit für den Versand per SMTP-Relay-Server die SSL-Methode TLS 1.3 zu wählen? Derzeit habe ich nur folgende SSL-Methoden zur auswahl: SSL V2 SSL V2 oder V3 SSL V3 TLS V1 Sollte PRTG aber einmal Langfris...
Tue, 10 Jun, 2025 at 10:42 PM
Start up error
When starting the control panel I get an error: Missing max sensors fix step 12 / 13 Can some one please help me. Thank you Article Comments Hello, we appreciate your contact. As for the error message that you...
Tue, 10 Jun, 2025 at 10:42 PM
SNMP Library Interface Description Updates
Hello, we have a custom SNMP library that monitors a interface counter and uses ifalias for the description. Is it possible to have the SNMP Library sensor update the ifalias description automatically similar to how this is donw with the SN...
Tue, 10 Jun, 2025 at 10:42 PM
Do I need a different Netflow sensor for each application I track?
I have setup Netflow on the distributed switch of our virtual infrastructure. I have also started setting up custom channels to track specific application activity etc. I know that I can add multiple channels to to a single sensor which w...
Tue, 10 Jun, 2025 at 10:42 PM
SSH script and script advanced problems on AIX 6.1
Hi I've got problems adding sensors for an AIX 6.1 machine. We're running PRTG 13.3.5.2952. We would like to monitor an AIX 6.1 machine using the "SSH script" or "SSH script advanced" sensor types. I've...
Tue, 10 Jun, 2025 at 10:42 PM
PRTG triggers warning every 10 to 15 mins
Hi, I recently started using PRTG to monitor my Cyberoam UTMs and Cisco Switches. My PRTG is setup to collect SNMP data from Cyberoam and Cisco, all connections are up and PRTG is doing a great job. Don't know why, for every 10 to 15 mi...
Tue, 10 Jun, 2025 at 10:42 PM
Very slow remote access
I have PRTG running on a Windows machine. I've set it to run on all available IPs, and I have a custom port (8443). SSL is enabled, and set to high security. When I connect to the server locally (192.168.1.96:8443) it works fine. W...
Tue, 10 Jun, 2025 at 10:42 PM
Monitor Applications adn Services Logs
Hi, I would like to monitor the logs of our ADFS 2.0 servers. But those logs are in the events under Applications and Services Logs. Logs not visible using the sensors WMI Event Log or Event Log (Windows API). Any idea? Thanks, Alex. ...
Tue, 10 Jun, 2025 at 10:42 PM
Search Syslogs
Hello, When you click on Logs -> All you see the Syslog Receiver entries. How do I filter down to only see entries for a specific source.. such as all log entries sent by one of my routers? There is no search box for it, no filter butt...
Tue, 10 Jun, 2025 at 10:42 PM
Reload channels of Windows CPU Sensor
Hi I use an win CPU Sensor to monitor a VM. The VM had 2 CPU's and know, I reduced to 1. Can I reload the current setting so prtg shows only the current 1 CPU? Can I hide the other channels? Currentliy, each CPU(1,2) shows a value gre...
Tue, 10 Jun, 2025 at 10:42 PM
is it possible to monitor QoS of cloud Renderfarms like renderingfox.com
1) Can the QoS parameters like service response time, upload time etc can be monitored for cloud renderfarm services like renderingfox.com etc. 2) If yes what are the QoS parameters that can be measured? 3) can we monitor them when we u...
Tue, 10 Jun, 2025 at 10:42 PM
Monitor copy file from one to another server
I like to monitor, if the access from any server to a file share is still accessible. Our customer wants a monitor and have proof, which shows them, that the access to certain file shares are working fine. Following batch I found on the n...
Tue, 10 Jun, 2025 at 10:42 PM
I need to implement a monitor which counts the number of occurrences of the datamanager.exe process
The sensor in PRTG makes sure that one process is working. But doesn’t alarm if there are 2 or more processes running in that same application. Please advice if there is a PRTG sensor that counts the number of application processes running....
Tue, 10 Jun, 2025 at 10:42 PM
MIB for IBM XIV gen3
I am not able to find the MIB file for IBM XIV. Tried several links, but nothing gives the correct one. Can you provide the link and with all the OIDs. Article Comments Hello, thank you for your inquiry. Please be aware that ...
Tue, 10 Jun, 2025 at 10:42 PM
Monitor com port
I have virtual com-port on a remote probe system and I'd like to have a sensor that shows if the port X is available,because sometimes windows randomly changed that port number and I need to know when it happened. Is there any way using...
Tue, 10 Jun, 2025 at 10:42 PM
SNMP Traffic Sensor
Hi I have 70 Computers that are workgroups(not AD) and connected to two same switch I install PRTG network Monitor ver 15.1.on one of these computers as a server. all the computers model are the same. I want to monitor network traffic on...
Tue, 10 Jun, 2025 at 10:42 PM
Adding custom SNMP Library causes 100% CPU server load?
Hello, I added a library for F5 Load Balancers to the snmplib. I followed the MIB Importer instructions and they seemed to import just fine. Well I had one issue, but I just had to remove a comma from the .txt file and that fixed the prob...
Tue, 10 Jun, 2025 at 10:42 PM
'(Response time) is unusually low/hi for this hour of the week' - new baseline
Hi, after update of the PRTG Server we have got many "(Response time) is unusually low", first of all for RDP sensors. How much time does it take to create a new baseline, i.e. the server should finish report about it if the tim...
Tue, 10 Jun, 2025 at 10:42 PM
PRTG install in ESXI
Hi all i have a hard time in configuring the PRTG to receive a netflow packet on a virtualized server. what will i do in esxi to let the PRTG receive the netflow packets forwarded by our router. Thanks regards nezky Article Co...
Tue, 10 Jun, 2025 at 10:42 PM
NetApp QTree Monitoring
Hey Guys, I have a problem with one of my sensors - all of my qtrees are getting monitored, but with one of them i get an error that changes between "Logon Failure: connection in use (code: PE029)" & "access denied"....
Tue, 10 Jun, 2025 at 10:42 PM
Documentation for configuration monitoring GC and Heap memory in PRTG.
Someone would have a document with Step by Step of Installing monitoring GC and Heap memory in PRTG ? Thank you for helping me... Article Comments Hello, Could you please elaborate in more details what exactly would you lik...
Tue, 10 Jun, 2025 at 10:42 PM
Notification change
Hello, I need to change Notifications setting for ca.1000 devices in one of their sensors. I just want to turn them of by changeing option to "Only use triggers defined below". Is there a way to change this in a one shot via web, ...
Tue, 10 Jun, 2025 at 10:42 PM
Display Last Value Mab Object with no Unit
I want to display last value of a particular sensor only, no other formatting (other than text), and no units. I've managed to create a custom map object with no other formatting, only the last value, however I can't get rid of the ...
Tue, 10 Jun, 2025 at 10:42 PM
Problem parsing API results when using JSON due to non-unique keys
When requesting data from the API, either historic or live, data is returned as an array of objects where each object represents a single item. The object is format as such: { "datetime":"12/1/2015 12:00:20 AM", "...
Tue, 10 Jun, 2025 at 10:42 PM
Map-object filtering
Hello, Is it possible to generate a map-object (sunburst or treemap) filtred by tags? i try to html edit in web-root directory with sensors, but no result now :( p.s. not full map! Filter only one map-object. Thanks for help, Ivan....
Tue, 10 Jun, 2025 at 10:42 PM
Assign custom sensor ID when adding sensor
Hello Experts, I want to know that is it possible to assign custom sensor ID to sensor manually instead that PRTG assigns the sensor a random sensor ID. Thanks Article Comments Hi, no this is not possible. PRTG automaticall...
Tue, 10 Jun, 2025 at 10:42 PM
How to choose a group that creates a round digrame
Hi, I have a question, How to choose a group that creates a round digrame ? I need make a round digrame whit map but I want select a groupes for this . How can I make this ? Thank's for attention Wal ! Article Comments...
Tue, 10 Jun, 2025 at 10:42 PM
wrong datatree version needed 7 found 8
my server with prtg 12 has broken. It was on win 2003. I have installed the new server on windows 7. I installed the same version of prtg 12.2.1.1833 and got this error. 1000 sensors, 6 probes. there must be a solution to this problem. ...
Tue, 10 Jun, 2025 at 10:42 PM
Graph/chart a returned SNMP Value
I have recently added a SNMP Custom String sensor for a wireless AP zonemanager (Ruckus ZoneDirector to be specific). I have the desired number that it returns, but it only gives me the current live number. I was wondering if its possibl...
Tue, 10 Jun, 2025 at 10:42 PM
How can I monitor avaya switches with PRTG?
I have a avaya switch ERS8806, so i try to create a community string with the following commands: snmp-server community public1234 group readgrp index first secname readview and snmp-server community private1234 group v1v2grp index secon...
Tue, 10 Jun, 2025 at 10:42 PM
Show DOWN(Acknowledged) group by "Acknowledged by"
Is it possible to list all DOWN(Acknowledged) and group the view by "Acknowledged by"? We want to inform the user who acknowledged the alarm that it's still down. Article Comments Sorry, sorting is not available fo...
Tue, 10 Jun, 2025 at 10:41 PM
I need to show all 32 Gb of RAM. How can I do that?
I have a Windows 2012 server with 8 cores and 32 Gb RAM and it is only showing 4 Gb. Article Comments Are you using the WMI Memory Sensor? Try SNMP Memory Sensor instead. Here you find an explanation (section Nonsensical or w...
Tue, 10 Jun, 2025 at 10:41 PM
SSL Security Check Sensor - Change Security Rating
Hello, to customize the new SSL Security Check Sensor a bit? We what to define our own definition for rating the accepted protocol version. E.g. SSL = Error TLS 1.0 = Warning TLS 1.1 = Warning I have chanced the lookup which works well....
Tue, 10 Jun, 2025 at 10:41 PM
How to remove the 'Device Comments' text from the variable
We have been working on using some of the additional fields in our parsing software to try and get information about the device/sensor. What we found with our last update is that in the variable for Device Comments, it appears to have adde...
Tue, 10 Jun, 2025 at 10:41 PM
New netflow "Top List" blank
On netflow sensor which is working I cant add new top-list or edit current top-list. When I click on it I got empty pop up screen with save and cancel button ? What could be a problem ? Article Comments Hi Kloby, Please ensure...
Tue, 10 Jun, 2025 at 10:41 PM
Trigger change notifications
Good morning, I have several sensors with one type of configuration that it´s not working properly, the trigger for any value change. I´ve enabled if the value change PRTG send a trigger notification to detect it, but in all of the cas...
Tue, 10 Jun, 2025 at 10:41 PM
High-precision ping sensor
Hello, How can i replace standard multi ping sensor to high-precision sensor? I have this utility: http://www.cfos.de/en/ping/ping.htm Article Comments You can't replace it, however you can use our EXE/Script Advanced sens...
Tue, 10 Jun, 2025 at 10:41 PM
what are the probe devices and sensors used for,and their need in prtg tool.
As iam new emnployee in some company who is using prtg tool i should know about prtg tool and its use,please share the knowledge about it.Thank you. Article Comments You might want to check out our various video tutorials to get...
Tue, 10 Jun, 2025 at 10:41 PM
Create script SSH for check size folder
Hi, i need to crate ssh script for monitoring a folder's space in CentOS. I created the script for check the space but i don't succeed to return the correct value to PRTG. In the sensor i return the code "Response not wellfor...
Tue, 10 Jun, 2025 at 10:41 PM
Exchange Mailbox (Powershell) sensor
This is simply to report to the community that it has been confirmed by tech support that the Exchange Mailbox (Powershell) currently doesn't support Archive mailboxes. The sensor will report the details for the active mailbox even if ...
Tue, 10 Jun, 2025 at 10:41 PM
How can I setup Voice Pager for notification ?
Voice pager is to call a phone number and then type a numeric number such as call back number. I have POTS line and modem to do pager call via USB or Serial. Have you guys ever implemented this kind of notification ? Article Comme...
Tue, 10 Jun, 2025 at 10:41 PM
logically combine sensor states
I would like to logically combine the state of three different sensors. The combined sensor should only go down if one specific of those three sensors goes down. I use a sensor factory with the following state logic: status(1001) and not ...
Tue, 10 Jun, 2025 at 10:41 PM
Monitor RSS Feed
Is it possible to monitor the RSS feeds of Amazon AWS or Office 365 for keywords? Or outage notifications? Article Comments Hello, thank you very much for your KB-Post. I'm afraid this may only be possible with Custom Exe...
Tue, 10 Jun, 2025 at 10:41 PM
SSH Sensors Question
Hi All, I am trying to query a CentOS box with ssh sensors. However, all of my ssh sensors are receiving the following error: "Server does not support diffie-hellman-group1-sha1 for keyexchange" Does anyone...
Tue, 10 Jun, 2025 at 10:41 PM
Why are charts/icon not showing in new email notifications?
The new email notifications are great! However, for some reason most of the notifications we get only show 1 chart image, and the company logo. The sensor icon and 2 of the 3 charts are not displayed. Can you provide troubleshooting steps? ...
Tue, 10 Jun, 2025 at 10:41 PM
Change default Device Tree View
Hi, is there a fast and simple way to change the default devie tree view in the web frontend? is there also an option to change it by default for user-groups? regards in advice. Article Comments Hello FlyingEagle, thank yo...
Tue, 10 Jun, 2025 at 10:41 PM
Miscellaneous Information "Sensors"
I'm not sure if this would be a new feature request or if something like this already exists. There are often times we have "misc" information about our devices that would typically go into a separate spreadsheet / configurati...
Tue, 10 Jun, 2025 at 10:41 PM
E-Mail notifications text with customer content
Hello I use e-mail notivications "test with customer content". After upgrade to V15.4.21.5482 i can not use the symbole <> in the emails. The <> will always replaced by {}. Is there any workaroung. Thank you. ...
Tue, 10 Jun, 2025 at 10:41 PM
XML Custom EXE/Script Advanced Sensor does not work on windows 2012 R2
Good afternoon. PRTG Server Installed on Windows Server 2012 R2. Agent installed on Windows 2012 R2. I am trying to adjust the sensor XML Custom EXE/Script Advanced - using a demo script. But it is not working. Writes No data since sta...
Tue, 10 Jun, 2025 at 10:41 PM
Returning values from an HTTP to email
Hello, I wanted to use PRTG to monitor a folder and return a count of files, and create a sensor that would check if the amount of files is greater than 10. I'm new to MVC. After doing some tutorials, I'm still not so sure how ...
Tue, 10 Jun, 2025 at 10:41 PM
PRTG is grouping sensors
Hi, I've installed the current version (15.4.21.5481) of PRTG on my server. After auto-detecting the sensors, PRTG is grouping all SNMP-sensors of one device. Even if I add new SNMP-sensors they are getting grouped. Is there any option ...
Tue, 10 Jun, 2025 at 10:41 PM
How do I detect event ID 1, sensor shows down, event ID 2, sensor shows up?
Hi all, I can happily monitor a bespoke event log (Lync Server) for a particular event ID (25036) and the monitor goes red. I want that particular sensor stay red until a different event ID (25062) is encountered in the log. Is that somethi...
Tue, 10 Jun, 2025 at 10:41 PM
Need help for iOS Monitoring
Hello :) I have the problem, that I can't connect mit my prtg iOS App via 3G. In the same WLAN or via vpn it works perfekt. But when I'm outside it will not work. In the App I click on new Account type a name and for server I t...
Tue, 10 Jun, 2025 at 10:41 PM
traffic settings
I use The API call /api/getsensordetails.json?id=sensorid I want to get traffic for this moment. It returns me array of settings, that contains the lastvalue. I need Traffic In (speed), Traffic Out (speed) etc. How can I get it? Ar...
Tue, 10 Jun, 2025 at 10:41 PM
"VMware Virtual Machine (SOAP)" down since update 15.4.20.4776
Since I made an update of the core server, "VMware Virtual Machine (SOAP)" sensors are sporadically down with the message. "Le format de la chaîne d'entrée est incorrect." Cordially. Article Comments ...
Tue, 10 Jun, 2025 at 10:41 PM
High Quality/Resolution Map Sensor State Icon Images?
Where can I find high quality/resolution Map Sensor State Icon Images? Scalable vector icons would be best for my purpose. Using Snippets from the from the manual are not scaling as I need them to. I am a project manager with Microsoft a...
Tue, 10 Jun, 2025 at 10:41 PM
Strange Issue - RPC Server not accessible
Hello, I have just recently setup a PRTG Cluster, this consists of 3 Servers at 3 different locations........... I have some servers not talking properly to one of the PRTG Cluster Servers, checking the sensor and under Cluster Node the...
Tue, 10 Jun, 2025 at 10:41 PM
View upcoming sensors with upcoming one time maintenance
Is there a report or API query where I can view any device/sensors with a scheduled one-time maintenance window? Situation: We have a large outage affecting multiple devices and/or sensors. A technician goes through and sets the one-tim...
Tue, 10 Jun, 2025 at 10:41 PM
How to use it for home monitoring ?
I would like to know the bandwidth, pings of all devices. Right now it only shows the host device and the printer. what about the phones , laptops ? how can I limit the bandwidth and have have control over it ? what is SNMP and how to activ...
Tue, 10 Jun, 2025 at 10:41 PM
API Discrepancy between channels list and values
When there are multiple datapoints per single channel (such as bandwidth sensors, netflow sensors), the channel list shows as simply "Bytes Sent", but in the data, there are multiple entries bound to the same channel ID, making it...
Tue, 10 Jun, 2025 at 10:41 PM
SNMP vs SSH Monitors
Hi, I am wondering if there is a way to set up a CPU monitor that uses SSH for a linux Red Hat server. I was able to get other things working, but not a CPU monitor. I see SNMP CPU monitors but these fail -- maybe because I need to open f...
Tue, 10 Jun, 2025 at 10:41 PM
MySQL v2 : Authentication with old password no longer supported, use 4.1 style passwords
tried to configure MySQL v2 sensor. got this error: "Authentication with old password no longer supported, use 4.1 style passwords" Article Comments The password used in the connection between client (PRTG sensor) and ...
Tue, 10 Jun, 2025 at 10:41 PM
IMAP Roundtrip sensor sending too much e-mails
Hello, guys. A client is complaining that PRTG is sending several messages per minute, and they want to send only one each 5 min. How can we set it up? Article Comments Hi Matheus, The IMAP Roundtrip Sensor will send one ema...
Tue, 10 Jun, 2025 at 10:41 PM
custom lookup file
Hello, Is it possible to have 2 of the same lookup files, with both different settings? for example; I use Dell poweredge disk state sensor. A couple of servers have diskstate none-raid and another couple of servers have diskstate rai...
Tue, 10 Jun, 2025 at 10:41 PM
Minimum SQL Permissions Needed for WMI Microsoft SQL Server 2008 Sensor
What are the recommended minimum SQL permissions required for the WMI Microsoft SQL Server 2008 sensor to access the SQL instance and gather data? Article Comments Hi naddicks, normal connect and view permissions should be suffi...
Tue, 10 Jun, 2025 at 10:41 PM
HP P2000 - Socket Closed
Hello, I've managed to add in my HP P2000 and it added the SNMP senors but 5 minites later I started seeing loads of these errors: Socket Closed - Cannot receive data or Socket error on connecting. WSAGetLastError return 10060($274C...
Tue, 10 Jun, 2025 at 10:41 PM
How can I monitor PRI interfaces on a ShoreTel Shoregear
How can I monitor PRI interfaces on a ShoreTel Shoregear? Article Comments Hi eleynes, from a short look to the manufacturer websites froum it looks like the monitoring capabilities of the devices are very limited. At least the ...
Tue, 10 Jun, 2025 at 10:41 PM
Limits listing for channels
Is there a way to list limits for a given channel, sensor, device or group? Article Comments There's a third-party tool that is able to do that. Kind regards. Jan, 2016 - Permalink
Tue, 10 Jun, 2025 at 10:41 PM
Configuration corrupting on scheduled restart
I am seeing an issue across two separate PRTG (15.3.19.4027) installations where the configuration file is corrupting upon scheduled core restart. I have set the core to restart automatically once a month however upon shutting down it wi...
Tue, 10 Jun, 2025 at 10:41 PM
Working with MANY probes
So, I recently installed the remote probe on my pool of servers to reduce load on the core installation. Specifically, I need 3 WMI sensors per device, and with 300+ servers it was really crushing the core's performance and reliability....
Tue, 10 Jun, 2025 at 10:40 PM
Clarification regarding Sflow sensor
Hi Folks, Lately I've been trying Prtg trial version with unlimited sensors, we are fairly satisfied with it and most probably we will be purchasing 5000 sensors. Our environment is all HP (procurve), with around 195 switches. I...
Tue, 10 Jun, 2025 at 10:40 PM
How to recieve SMS when secondary channel goes down?
I have diskspace sensor. In this case my primary channel is in DOWN state 24/7 for now. What I want to get is a SMS notification when a secondary channel goes down since at this moment when it happens I dont get any new notifications becaus...
Tue, 10 Jun, 2025 at 10:40 PM
Dependency for SMS alert
We defined a device with a number of sensors. If a sensor fails I get a SMS/Text message. If another sensor fails later I got another SMS. This results in too many SMS messages. I'd like this behavior: - If a sensor fails, the device is...
Tue, 10 Jun, 2025 at 10:40 PM
Oracle Tablespace sensor doesn't report correctly
So I was testing out the Oracle tablespace sensor and it created sensors for my tablespaces without any issues. The only problem I can see is the individual sensors don't seem to be reporting their values correctly. For example I have a...
Tue, 10 Jun, 2025 at 10:40 PM
WMI Process Monitor - Average per instance CPU too high.
Hello, I am CONSTANTLY seeing a process use between 179-1058% average cpu per instance, the CPU Usage Total is between 11-66%. I would think the process average per instance would be far less than the total % :-) Whats going on? ...
Tue, 10 Jun, 2025 at 10:40 PM
Log sending from Synology to PRTG Syslog receiver fails!
I have PRTG with a syslog sensor to receive messages from a synology device. I have many other syslog sensors for other devices which are working fine but on synology devices (I have two synology devices) they fail to show any data. I had p...
Tue, 10 Jun, 2025 at 10:40 PM
Can't connect to my first server (other than the PRTG host)
I've been testing PRTG on the same server that hosts PRTG. Now, I'm ready to try adding another server in the same subnet but am getting the error PR015: Connection could not be established (Port Error : RPC Server not accessible....
Tue, 10 Jun, 2025 at 10:40 PM
prtg graph report
Hi , I can't see graph on my historic-data report . Article Comments Hello, What Settings are used for generating the historic data of a sensor? If you are using the PRTG API to generate a historic data report, please For...
Tue, 10 Jun, 2025 at 10:40 PM
Disable error from specific channel on SNMP NetApp System Health
The channel "FileSystem Overall Status" is constantly in error mode. We have filesystems that are supposed to be full, they contain archives and are read-only. However, we would like to monitor the general health of the NetApp...
Tue, 10 Jun, 2025 at 10:40 PM
Regex issue in http advance sensor
Hello all, I have an HTTP Advance Sensor that loads one url and tries to find a vaule in the page using "Response Must Include" field, with a regex: (companyName|\[.+\]) That is, either the string "companyName", or...
Tue, 10 Jun, 2025 at 10:40 PM
exe/script sensor not behaving as expected
I made a sensor that runs a short powershell script. If I run the script straight from powershell, it works fine...produces either a 2:FAILED or a 0:OK response/output. But from PRTG, it AWAYS produces a 0:OK no matter what. Can't fig...
Tue, 10 Jun, 2025 at 10:40 PM
Limiting sensors
I am trying out PRTG and wondering if I can reduce the amount of sensors being monitored? It is covering way more than I need, I just want to monitor (for now anyway) uptime on servers and routers basically. I can exclude all PCs and non cr...
Tue, 10 Jun, 2025 at 10:40 PM
Specifying the Filters "Interfaces" and "VLAN" in customflowrules.osr
Hi Are there any example customflowrules.osr files that you can point me to that include the specifications for Interfaces and VLAN? The documentation is very brief on regarding the syntax for filters e.g. "The filter rules are ba...
Tue, 10 Jun, 2025 at 10:40 PM
Can PRTG Monitor Throughput?
Am I able to monitor the throughput on my link using PRTG? I know PRTG can monitor traffic/bandwidth however, I will prefer if prtg can request for upload and or download a fixed sized file on a server at specified intervals. for example, i...
Tue, 10 Jun, 2025 at 10:40 PM
Cisco ASA NetFlow v9 no data received
Hello, i am using PRTG 15.4.21.5481. We have about 40 ASA's each with a active NetFlow export to a PRTG Server. The ASA's use Version 9.2.3 The Server is in an other Network Segment. 2 of the NetFlow Sensor not reciving any data...
Tue, 10 Jun, 2025 at 10:40 PM
VM automatisch durchstarten wenn nicht mehr erreichbar
Bei werden die Terminal Server jede Nacht neugestartet. Es kommt gelegentlich vor, das die Maschinen beim Start hängen bleiben. Ich habe versucht die über Benachrichtigung und Ausführen eines Powershell Skripts die VM durchzustarten wenn s...
Tue, 10 Jun, 2025 at 10:40 PM
How to Monitor All Traffic Between Router and Internet Modem
I have satellite internet due to no other viable options in my rural setting. However, I've noticed lately that my usage according to the provider are usually close to double what my router traffic stats are. In fact, one week they were...
Tue, 10 Jun, 2025 at 10:40 PM
Newbie question
Hi, does anyone know if it is possible to change the date and time on the horizontal axis graph from vertical to horizontal. I just think it would make easier reading at a glance. Article Comments Dear Vambo I am sorry, this i...
Tue, 10 Jun, 2025 at 10:40 PM