kb.paessler.com

Welcome to the Paessler Knowledge Base Archive. Here, you will find articles from kb.paessler.com.Please note that this is a mere import of all questions and the corresponding replies into a new platform. The important articles were transfered manually - articles in this folder were imported automatically. We tried to keep links working, but some may fail. If you find some, please let us know. Please bear in mind that articles in this folder may contain old / outdated data.

File Sensor for rotating log files
I have set up a PRTG sensor, to find a specific phrase within an application logfile. The sensor works fine, I've caused the application to write the phrase & the sensor fired with a message saying XXX was found on line 465. The p...
Tue, 10 Jun, 2025 at 10:40 PM
Cannot send alert to vtext.com
We have email alerts set up. But we would like to set up our PRTG server to send text messages to our cell phones if our email server goes down. We use Verizon phones so we can email XXXXXXXXXX@text.com and it will convert the email to a te...
Tue, 10 Jun, 2025 at 10:40 PM
VMware vCenter Server Virtual Appliance 6.0 SNMP Disk Sensor
Hello, I am trying to add an SNMP Disk Free sensor to monitor a VMware vCenter Server Virtual Appliance 6.0 SNMP is enabled on the vCenter and SNMP CPU Load works for example. Does anyone know how to or was able to edit the snmpd.conf (pers...
Tue, 10 Jun, 2025 at 10:40 PM
Multiple core/probe connected to Main Core? Is it possible?
Hi We want to use PRTG is a situation like below: - There is a large office that have some remote location via WAN - There is a Headquarter that must see all sensors in network local and remote - There are remote location that must have...
Tue, 10 Jun, 2025 at 10:40 PM
Custom Map Incon without Name or Status
Paessler Team, I have created custom icons for our NOC dashboard and need map icons that do not have any text. Our basic model is we have a background image of all of our sites, custom icon goes over building and icon changes with status...
Tue, 10 Jun, 2025 at 10:40 PM
How can I track geo data of my Mobile Probe device?
I use the Mobile Probe on my mobile device and would like to log its movements in order to show the taken way on a Geo Map in PRTG. How can I achieve this? Article Comments Important notice: The information in this article is ...
Fri, 6 Jun, 2025 at 11:27 AM
Similar Sensors section
I have similar sensors feature switched off for performace reasons. Is there a way to disable similar sensors section (empty table and "Why can't I see any sensor similarities here?" infrmation) from sensor page? Artic...
Tue, 10 Jun, 2025 at 10:40 PM
Increse Notification Timeout
Is it possible to increase the notification time-out for a http notification? We like to call a script with the notification http action. In some cases the script takes longer than 30 seconds to perform because it waits for external input...
Tue, 10 Jun, 2025 at 10:40 PM
How do I get a live channel value from PRTG's rest api?
I know I can get a sensors value via: http://192.168.1.13/api/getsensordetails.json?id=2247&username=xxx&passhash=xxx but I can't figure out how to get the channel values? Any help would be great! Thanks Article ...
Tue, 10 Jun, 2025 at 10:40 PM
Täglich neu erstellte LOG-Datei auf bestimmten Inhalt durchsuchen
Sehr gehertes Support-Team, auf einem Server werden einmal täglich Abgleichleichlisten über das Internet aktualisiert. Dabei wird pro Tag auch eine Logdatei mit dem variabelen Dateinamen 1-Tag-Monat-Jahr.log (z.B.: 1-08-01-2016) angelegt. I...
Tue, 10 Jun, 2025 at 10:40 PM
Setting a sensor to only update if active
I have set some custom MIDS for printers to show me the number of pages printed these are only update once a day however if the printer fails then the sensor shows blank (i can check the history for the data) is there a faster way to keep t...
Tue, 10 Jun, 2025 at 10:40 PM
Cluster Probe
Hello, We currently have a cluster prtg, I have 3 nodes.........I want to split the load - how do I install a remote probe and add into the cluster? is this even possible? Article Comments Hello, When you have a remote probe...
Tue, 10 Jun, 2025 at 10:40 PM
Summarized Alarms: Can I add placeholders into subject field?
Summarized notifications. I need to place %group (or any placeholder) into "subject" email field within SUMMARIZED notifications. Only console system name appears. Placeholder are placed into email body. Could I replace system...
Tue, 10 Jun, 2025 at 10:40 PM
Freeware Lincence
How do i get the 100 sensors freeware license?? am using the trial version Article Comments Hi Antisec, The trial Version will automatically turn into a freeware version as soon as the 30 days are expired. This will allow you ...
Tue, 10 Jun, 2025 at 10:40 PM
Activation grace period expired
Hi! I have got into next situation: I installed PRTG Network Monitor to one server A and activated it with license. I installed PRTG Network Monitor to another server B and put activation key from license of server A. On server B i...
Tue, 10 Jun, 2025 at 10:40 PM
PRTG to Monitor Status of Office 365 Web Pages
Somehat new to using PRTG as a true enterprise grade tool. Just testing now. To start with, a goofy question, Can PRTG now only just tell me of the Office 365 login web page is up, but can I give it credentials and can it tell me what se...
Tue, 10 Jun, 2025 at 10:39 PM
(erreur SNMP # -2003)
I am brand new to prtg so plz kindly help. I have download the latest version of prtg. I am trying to create few sensors for my company. when i use snmp sensor for system up time and cpu load i get the snmp error 2003 on my esx HP. but when...
Tue, 10 Jun, 2025 at 10:39 PM
Verify if a device sends snmp trap
Hi I have a device which supports snmp v1/v2. But i need to verify if it is sending traps or not. Kindly advice how this is possible with PRTG. thanks. Article Comments Hello, Please use our SNMP Trap Receiver Sensor to ...
Tue, 10 Jun, 2025 at 10:39 PM
Bouncing SNMP results Cisco CPU
I have 2 Cisco Catalyst 4506 switches with a SUP7L monitored in PRTG. Al sensors are working fine except the 'System Health CPU' of both switches. They are up for hours and with no reason the sensor changed to down 'No such inst...
Tue, 10 Jun, 2025 at 10:39 PM
Customizing PRTG Notifications
Hello PRTG Experts, I have configured Notification for one of my Sensor. for example : file system usage. When this file system is 90% and above, I receive Notification from PRTG. But the problem is when this file system goes above 90% ...
Tue, 10 Jun, 2025 at 10:39 PM
Monitor Windows Error Eventlogs
I want to monitor Windows event logs for error events. However I want to whitelist certain errors that I don't care about, and not be notified about them. I need to do it this way rather than monitor for specific errors, as I don'...
Tue, 10 Jun, 2025 at 10:39 PM
Dynamic LimitMaxError in custom EXEXML
Hey there! I have created a custom xml sensor which should have different "LimitMaxError" values depending on a condition. The sample below should illustrate what I am trying. $hour = (get-date).Hour if($hour -lt 9){ $lim...
Tue, 10 Jun, 2025 at 10:39 PM
How to forward logs and offenses to another server
There are several PRTG servers in my Network. I want to aggregate some important logs and status from all of these servers in a third party log server. for example, I want to know how force PRTG to forward all income logs with x severit...
Tue, 10 Jun, 2025 at 10:39 PM
use ping more as loggin?
hey we have a wish to use som ping sensor more for logging, so we like it to stay green rather then red when icmp timeout happens. i read som old topic that said it was not possible is it still not possible to make the sensor stay green w...
Tue, 10 Jun, 2025 at 10:39 PM
Monitor event log
Hi, How i can trigger an alert mail when "ID" event appear in event log Article Comments Set a limit as described here that will put the sensor into "error" when the event is found during a scan. Additiona...
Tue, 10 Jun, 2025 at 10:39 PM
Sizeable Icon on Status Related Background - Text Size / Background
I created a copy of this map object because I wanted one with larger text, I put the below css in the styles_custom.css and into my div class for my newly created map object. I can successfully change the text size but it ruins the status r...
Tue, 10 Jun, 2025 at 10:39 PM
Enterprise Console Update Fail
Hi Enterprise console won't connect to the server running locally. It complains the versions are incompatible. Server is running latest version. When I download and try to re-install the console it fails with a message saying I...
Tue, 10 Jun, 2025 at 10:39 PM
Monitor Network traffic details
We want to monitor the Network traffic of our MPLS Connection. We want to know which computers are utilizing the bandwidth and what is the source and destination, type of traffic and how much bandwidth each computer is utilizing. Thanks. ...
Tue, 10 Jun, 2025 at 10:39 PM
Monitoring Server reboot
Hi, i´m searching for a sensor to monitor a scheduled restart of a server. When a colleague working on a Server and needs a reboot, at present he asks for a maintenance window/pause the sensors of/for 5 minutes that i manually set up. What ...
Tue, 10 Jun, 2025 at 10:39 PM
Relaxing thresholds out of hours
So I want to monitor sensors (doesn't matter which type) and a daytime threshold might be '2000', below which I'd want to fire a notification. However, at night, that threshold might drop to 500 - how can I change the notifi...
Tue, 10 Jun, 2025 at 10:39 PM
Updating Cisco switch description in PRTG
We are monitoring a cisco 4507e switch. I am wondering how to get the port sensor to update its description when I change the description on the actual switch. Also is there a way to show the actual port number instead of just an arbitrar...
Tue, 10 Jun, 2025 at 10:39 PM
SNMP CPU Sensor returns "2 Percent" is not a valid integer value
Hello, I am attempting to monitor some IP Cameras via an SNMP Library sensor: I obtained the MIB file from the manufacturer and used the MIB Importer program to import it into our PRTG system. The creation of the SNMP Library sensor wo...
Tue, 10 Jun, 2025 at 10:39 PM
PRTG Report Customization
When using Sensor List Report Template, It is likely that there are page breaks in some of the sensor cells when exporting PDF. Is it possible to limit the <@loop> iteration to, for example, 6 sensor entries and then get a page break ...
Tue, 10 Jun, 2025 at 10:39 PM
Connection could not be established
I am getting this superfluous message on a free disk space sensor - it would be better not to get the message at all. Some of these messages also go on to say: Call was canceled by the message filter What does this mean? Article...
Tue, 10 Jun, 2025 at 10:39 PM
Monitor a folder's timestamp
Hi, I would like to monitor a folder's timestamp where if it doesn't change for say 2 hours it becomed critical. I tried the Folder sensor but couldn't get it working the way I want it. Is there any way this can be done? Tha...
Tue, 10 Jun, 2025 at 10:39 PM
Is there a way to view all tickets with more detail?
I want to be able to print or save a screenshot of the open tickets daily for logging purposes but if I look at all the open tickets, very minimal information is given. The only way that I see to get more information is to select a ticket, ...
Tue, 10 Jun, 2025 at 10:39 PM
Daily Status Report
Hi - Is there some way to generate a daily status report (via e-mail) that will show the CURRENT status of all sensors, or more preferably just those that are down? Thanks, James Article Comments Dear James, I'm afraid t...
Tue, 10 Jun, 2025 at 10:39 PM
Send Summary Notification Only
Hello, We are successfully using a PRTG instance to monitor our production environment and it sends email alerts when defined events occur. However, we have another PRTG instance monitoring a much smaller test environment which we don&#...
Tue, 10 Jun, 2025 at 10:39 PM
Accidentally deleted a device. How to identify which device I deleted?
Can i know how to identify which device I deleted? Please let me know as soon as possible. Is there also possible to recove a device after deletion. Your help will be greatly appreciated. Thank you!! Article Comments This is pro...
Tue, 10 Jun, 2025 at 10:39 PM
monitoring service/application
Hello! I am currently working on monitoring if service or process is hanged (started, status ok, but not woking etc). Is there any hint, besides cpu or memory load analisys? For example, we can add a feature to our app that sends "o...
Tue, 10 Jun, 2025 at 10:39 PM
SYSLOG Trap Messages on map
Is there a way to get SYSLOG messages in a table on the map? I have a functioning SNMP Trap reciever and I can view the messages in PRTG, but how do I get them onto the map? Article Comments Hello, I´m afraid, is is not possi...
Tue, 10 Jun, 2025 at 10:39 PM
Cisco Router mit SNMP Seriennummer auslesen
Cisco Router mit SNMP Seriennummer auslesen ist es möglich die Seriennummer des Router auszulesen ? Article Comments Hallo, vielen Dank für Ihre Anfrage. Sie können es mit dem SNMP Custom String Sensor versuchen. Bit...
Tue, 10 Jun, 2025 at 10:39 PM
Custom Sensor / Custom Formula
Hi, I have a number of custom mibs that I have imported into PRTG. They are all working without issue. I run a multitude of reports against these custom mibs that are very helpful. However, I have a question about creating a custo...
Tue, 10 Jun, 2025 at 10:39 PM
80080005: Server execution failed
Hi, We're getting this error on number WMI sensors that monitor Windows services. Restart of WMI service and subsequently affected service fixes the problem but it keeps coming back regularly. How can we fix this? Thanks Tomas Rep...
Tue, 10 Jun, 2025 at 10:39 PM
Custom SSH Sensor w/ Asterisk
I'm trying to write a custom SSH Sensor that shows how many active calls there are in my Asterisk server. This is my script: #!/bin/bash CALLS=$(asterisk -rx 'sip show channels' | grep ulaw | wc -l) echo "0:$CALLS:OK&quo...
Tue, 10 Jun, 2025 at 10:39 PM
problem with prtg mib file for asterisk
can you help me with importing mib file? (Paessler MIB Importer V2) When i clik "import", it gives a lot of errors. pls help me :) NATEKS-FlexGain-TDMoIP-MIB DEFINITIONS ::= BEGIN IMPORTS mgmt, enterprises, NetworkAddress, IpA...
Tue, 10 Jun, 2025 at 10:39 PM
powershell xml custom sensor
Hello! I'm copy/write powershell xml script for monitoring Exchange DB Status. $servername = "servermbx" $pssession = new-pssession -configurationname "Microsoft.Exchange" -connectionuri "http://$servername...
Tue, 10 Jun, 2025 at 10:39 PM
RADIUS v2 sensor: change status of "authentication fails"
Dear PRTG, I´m using RADIUS v2 sensor and want to monitor whether a service is running. Reading https://www.paessler.com/manuals/prtg/radius_v2_sensor it is said: "If authentication fails, the sensor shows a Down status." ...
Tue, 10 Jun, 2025 at 10:39 PM
Monitor unique files names in a folder
I need to monitor a folder to ensure that files are being created on a regular basis (IP video security system). These file names are constructed as follows: xxxxxx.camerID.psi xxxxxx = The placeholder for time (changes with each file c...
Tue, 10 Jun, 2025 at 10:38 PM
Monitoring Brocade port
Good afternoon, I am writing to you because we are testing the software PRTG Network Monitor. The need has arisen to monitor the fiber ports in a Brocade device. We have created the device and added the port sensors, but the values are no...
Tue, 10 Jun, 2025 at 10:38 PM
Device Template Not Working Properly
When I apply a device template to a device, PRTG creates a bunch of sensors that were not in the device template. How can I fix this? Thanks Article Comments What type of sensors are we talking about? :) Jan, 2016 - Permal...
Tue, 10 Jun, 2025 at 10:38 PM
Multiple sensors on one device
Hello, I need to monitor an interface from my WAN Router but without add a new device. So I would like to add multiple sensors on a device like "SNMP Traffic sensors" but using another address than the actual address or add ...
Tue, 10 Jun, 2025 at 10:38 PM
PRTG API, xml malformed table cellspacing=0
Hello team, I have this API I have been using for months. Today I download the file, but it cannot be opened.. Does the PRTG modify the xml from time to time? Analysis Error XML: malformed Line 2, column 20:<table cellspacing=0 cla...
Tue, 10 Jun, 2025 at 10:38 PM
Websit whit api PRTG ?
Hey everbody, I want creat one websit whit maps. And my wish would be to integrate the cards in this site. Is it possible to have an API that gives alarms only? Thank's to reply. Wal Article Comments Hi Wal, I...
Tue, 10 Jun, 2025 at 10:38 PM
successfully migrated an old prtg installation to a new server, but installation was mistakenly unin
I followed the steps to migrating my prtg installation from one server to another and it was successful but the maps on the new server wasnt the same as the old but the license took effect on the new one, recently noticed that my new instal...
Tue, 10 Jun, 2025 at 10:38 PM
PRTG Configuration.dat no loading
My PRTG not start PRTG Network Monitor 3:03:00 PM - 0% - Starting PRTG Core Server (1/20/2016) 3:03:00 PM - 1% - Read basic OSK Definitions: OK 3:03:00 PM - 2% - Read mail template defaults: OK 3:03:02 PM - 3% - Initialize Sensor Types:...
Tue, 10 Jun, 2025 at 10:38 PM
How can I change the form for the HTML E-Mail form in the notifications ?
I can't understand the Emails therefore i want to change the form for the E-mail to another form, that can i understand Article Comments Hi, please check this article on how to customize sent emails. Best regards Jan,...
Tue, 10 Jun, 2025 at 10:38 PM
Northbound vs Southbound Interface
Hi All, We are working with an EMS that supports a "Northbound Interface". We would like to push that data into PRTG and create reports. Does PRTG integrate with this Northbound interface from our EMS?...
Tue, 10 Jun, 2025 at 10:38 PM
downstate after redirect
Hi, There is a HTTPS redirect we would like to monitor with PRTG but those Always seem to fail with a "500 internal" error. We tried a basic http sensors and an advanced one and tried to change some settings. (http 1.0/1.1, al...
Tue, 10 Jun, 2025 at 10:38 PM
Does the SNMP Traffic sensor have a cap?
My SNMP traffic sensor seems to be dropping as soon as the total bandwidth hits 1.2G/s. is there any kind of cap on the sensors? Article Comments Hello, we appreciate your contact. You may perceive a cap at around 650 Mbits...
Tue, 10 Jun, 2025 at 10:38 PM
Is there a possibility to force a remote probe to update manually?
Is there a possibility to force a remote probe to update manually? In this case I want to update the core server, the connected remote probes must not update automatically. The update of the remote probe may only be installed after manual s...
Tue, 10 Jun, 2025 at 10:38 PM
SNMP diskfree Sensor display
Yesterday we started using SNMP Disk free sensor on Windows-servers instead off the WMI-sensor. I've added several sensors, and no I want to change the Primary channel from Free Space (%) to Free bytes (MB). I cannot change that in bu...
Tue, 10 Jun, 2025 at 10:38 PM
More Report Templates?
Hi, are there any more Report-Templates to download? Or just the few i got in the GUI? Thanks Article Comments Hello, When creating a Report, under "Basic Report Settings" you can find all available Report Temp...
Tue, 10 Jun, 2025 at 10:38 PM
Is there Anyway To View Netflow Top Talkers, Protocols & Connections In Android Client 16.1.1?
Hi, I hv set up Netflow v9 (custom) sensor in my router. And I also hv PRTG Android client installed. I hv setup a few favorites sensors on the Android client. However, I can't view the Top Talkers, Protocols & Connections? Ho...
Tue, 10 Jun, 2025 at 10:38 PM
Gaps in PRTG sensor data
We had an issue yesterday where the live data shows gaps in the graphs looking at the raw sensor data there are also gaps there, we have checked across multiple sensors and all the graphs and sensor data show gaps at the same time. It doe...
Tue, 10 Jun, 2025 at 10:38 PM
Collect data via Telnet or Web interface?
Hi, Can PRTG be configured to collect data via Telnet, or by interpreting pages from the device's web interface? The specific context is consumer grade DSL equipment where typically SNMP is supported poorly or not at all. Thanks,...
Tue, 10 Jun, 2025 at 10:38 PM
How can I send notifications to external program to graph number of warnings?
We are trying to come up with a solution to send notifications to an external program so we can graph the number of times sensors are in a warning state over week/month etc. Is there a viable way we can do this? Article Comments ...
Tue, 10 Jun, 2025 at 10:38 PM
CRC out of sync
Hi support, We've noticed that our cluster gets disconnected at 6pm. in the logs I see /21/2016 6:06:57 PM Cluster: Received new device tree (full tree) version=81756489093242 Size=49058432 Reason=crc out of sync 1/21/2016 6:07:01 P...
Tue, 10 Jun, 2025 at 10:38 PM
Access Rights Overview
I need a way of generating an overview of permissions in PRTG. Basically, I need a way to report on who has what access to what objects. I am auditing a PRTG installation, and I need to be able to see at a glance, be able to tell my super...
Tue, 10 Jun, 2025 at 10:38 PM
FritzBox Sensor funktioniert mit FW:06.50 an der 7490 nicht mehr
Guten Morgen zusammen, ich musste feststellen das der FritzBox-WAN-Sensor nicht mit der FW 06.50 auf einer 7490 mitspielt. Nach Update auf die neuste FW bekommt der Sensor keine Daten mehr. Er bleibt bei 0KB traffic.. Ist das Proble...
Tue, 10 Jun, 2025 at 10:38 PM
Only send UP notification if DOWN notification was sent
I am going to restate the request asked here, because I'm not sure the motivation was clear in the original question: https://helpdesk.paessler.com/en/support/solutions/articles/62493-notification-condition-clear-time We like to have ...
Tue, 10 Jun, 2025 at 10:38 PM
Can I use PRTG to find out if I have unregistered VM's in VCenter?
Is it possible to find out if I have Zombie VM's on my Datastores with PRTG? Article Comments This article applies to PRTG Network Monitor 14 or later Unregistered VM Sensor With the following script, you can use PRTG t...
Tue, 10 Jun, 2025 at 10:38 PM
Use two network cards
Goodmorning, On the server where PRTG is installed I've got 2 network cards. Each card is configured for the same LAN with only a difference in the IP. How can I choose if a sensor has to use the card A or the card B? Article ...
Tue, 10 Jun, 2025 at 10:38 PM
Kann man PRTG problemlos auf einem Domaincontroller (Windows Server 2008 R2) installieren?
Kann man PRTG problemlos auf einem Domaincontroller (Windows Server 2008 R2) installieren? Article Comments Ja. Es ist allerdings zu empfehlen, PRTG auf einem dedizierten System laufen zu lassen, sodass Probleme mit dem DC nicht...
Tue, 10 Jun, 2025 at 10:38 PM
Lost Traffic data
I monitor 22 sites with 1G interfaces back to a 10G Datacenter. I have observed through PRTG for the last 3 months that the 10G connection never exceeds 1G Traffic and the 2 highest use sites drop SNMP traffic data when they reach over 250...
Tue, 10 Jun, 2025 at 10:38 PM
No Such Name (SNMP error # 2) for NetApp Sensors
I want to monitor NetApp via SNMP. However, I get an error message saying No Such Name (SNMP error # 2) What can I do? Article Comments This article applies to PRTG Network Monitor 12.3 or later Use SNMP version 2c For Ne...
Tue, 10 Jun, 2025 at 10:38 PM
Auto discovery not working
Hello, I'm trying to auto discovery different subnets (1 by 1 in different groups). for the first 2 subnets it worked great but now I get a gray screen with loading. After an hour still loading and when I open de web interface again t...
Tue, 10 Jun, 2025 at 10:38 PM
Active Directory Replication Errors sensor returning the error: "The Sensor did not return an errorm
Hello, guys! I'm receiving this error only for this type of sensor. All other WMI sensors are working pretty well! Couldnt find anything useful to solve it. Article Comments The title was cut. It follows the complete error...
Tue, 10 Jun, 2025 at 10:38 PM
Monitor only Automatic Services
Is there anyway to monitor only the services marked "Automatic" on all devices we currently have? I see where i can monitor WMI Services, but it looks like i would have to specify the services in the sensor. I also would like ...
Tue, 10 Jun, 2025 at 10:38 PM
Syslog server reporting
I have an licensed copy of PRTG which I'm pleased with however one sensor I would like to see improved is the Syslog Receiver. Currently, in order to produce reports in CSV format from the syslog sensor I have to print the output from C...
Tue, 10 Jun, 2025 at 10:38 PM
Understanding historic data report with percentile
Hello, it did first steps in adjusting a sensors warn and error level by analysing historic data. So I read about and started some historic data reports with different adjustments of percentile type, average interval and mode. First, th...
Tue, 10 Jun, 2025 at 10:38 PM
SMS To Mobile Call.
Hi, Can it be possible to configure the PRTG get alerted via a phone call to the mobile along the text message and email. if A user does not have a data he will be notified with the Phone call and read the SMS. Regards, Syed ...
Tue, 10 Jun, 2025 at 10:38 PM
How to monitor unexpected shutdowns ?
What is the best way to monitor unexpected shutdowns ? i have tried the WMI Event Log Sensor but its not working properly. Article Comments Hi, monitoring for Event ID 6008 is the best solution here as the Event is the only re...
Tue, 10 Jun, 2025 at 10:38 PM
Summarizing Individual Sensors into one Sensor
I have used the Paessler MIB importer to import the MIBs for an AudioCodes gateway. The Gateway has 4 FXO ports and with PRTG I am able to determine whether each of those ports is either on-hook or off-hook as each port shows as a sensor i...
Tue, 10 Jun, 2025 at 10:38 PM
Importing Custom Mib - "End of MIB view (SNMP Error #224)"
Hi All, I imported a custom mib file using PRTG mib importer V3.4.8. I tried to add this custom snmp library to a device, but I get the following error: "End of MIB view (SNMP Error #224)". Any idea how to fix...
Tue, 10 Jun, 2025 at 10:38 PM
Is there a way to tighten up what I see in Netflow?
I have several different locations (Cities) on my network. Each 3rd octet (x.x.3rd.x) is a separate network (See chart below). The issue I'm having is when I look at my top talkers in Netflow v5 I see traffic from all my networks combin...
Tue, 10 Jun, 2025 at 10:37 PM
Can Active Directory integrated group be a member of other group?
Hi! I integrated PRTG Network Monitor with our domain and logged in couple users through AD. Now I want to make these AD users as members of non-AD PRTG groups, but such options are dimmed. Is it by design behavior for AD group or I proba...
Tue, 10 Jun, 2025 at 10:37 PM
Monitor Large file copy to file server
Is there a way to monitor a large file copy to a file server (either multiple folders being copied or several files or both)? For example, if a user copies over 10gb of files to a network share in one file copy. I tried using the file ser...
Tue, 10 Jun, 2025 at 10:37 PM
How can I get an hourly "Sensor Status" report email from PRTG?
One feature I miss is an hourly notification system. Once every hour our old monitoring program would send an email that could notify you about how many sensors were UP and how many were DOWN, and what the down sensors were. I find that ...
Tue, 10 Jun, 2025 at 10:37 PM
Hello , Can I ask question? Is there any way that PRTG will automatically sence exact amount of lin
I want to add sensor which the sensor calculate the percentage of the bandwith and if the bandwith upper than % 80 ,it will give alert to me. Article Comments Hi, you can use the SNMP Traffic Sensor here and then configure the ...
Tue, 10 Jun, 2025 at 10:37 PM
API Uptime with Datetime filter
I'm using the API to grab uptime information on all sensors with a certain tag. Ideally, I would be able to make an API call that will simply report the uptime for each sensor over a certain time span. The cumulative uptime is readily a...
Tue, 10 Jun, 2025 at 10:37 PM
IMAP Sensor und "Überprüfung des letzten Datums"
Ich möchte ein IMAP Postfach auf Statusmails meiner Backuplösung überwachen. Damit nicht alte Meldungen von dem Sensor verarbeitet werden, habe ich "Überprüfen des letzten Datums" aktiviert und als Schwellenwert 24 Stunden angege...
Tue, 10 Jun, 2025 at 10:37 PM
How to bulk update device name with linux
Is there a way to bulk rename devices from a Linux machine? EDIT by Paessler: Former content moved to answer! Article Comments @jlenhart: Thank you very much for sharing your thoughts. If possible would you post your post again...
Tue, 10 Jun, 2025 at 10:37 PM
Monitor SQL maintenace plan
Guys, I'd like to monitor my MSSQL backups if they running successfully or not. Am using SQL 2008 R2. Is this possible with PRTG? Cheers Tony Article Comments Hi Antony, Did you already see this KB article? https...
Tue, 10 Jun, 2025 at 10:37 PM
Ampere Status Unknown on Dell PE System Health Monitor
Hello, I am adding the Dell PE System Health monitors to my dell servers, however one of them is showing an error in a channel that exists(shows) only on the system in question, other systems do not have/show this channel. It is the &qu...
Tue, 10 Jun, 2025 at 10:37 PM
Change Date Format - dd/mm/yyyy
Hi, Based on 1 knowledge base question, the answer was to go to User Account > Date Format and select the format required. However, the PRTG version im using 16.1.21.1257+, do not hv the DD/MM/YYYY format. Hence this question, how ...
Tue, 10 Jun, 2025 at 10:37 PM
Cannot get DFSRBacklog to work
Hi All, I am trying to get the above custom script to work and am having some problems. Hope you can help. I have configured the sensor to use the custom Get-DFSRBacklog.ps1 script but I am receiving: XML: Structural error in xml file, 1...
Tue, 10 Jun, 2025 at 10:37 PM
Riverbed Steelhead Sensors
Hey guys, Any plans for built in Riverbed Steelhead sensors? I currently monitor my Steelhead WAN accelerators through the MIB files provided by Riverbed but of course they are not as clean and neat as a built in sensor would be. You...
Tue, 10 Jun, 2025 at 10:37 PM
Factory sensors greyed out
Hi support, I have PRTG master and slave server(Failover Node) suddenly all ma factory sensors are greyed out although they show data but on the master node only not on the failover node....??? I am attaching a snap in which the failover ...
Tue, 10 Jun, 2025 at 10:37 PM
SMTP/POP3 email round trip sensor
I have this working going out to a webmail account. The email that is sent is only text so it gets passed straight through without triggering our anti-virus/malware scanning. Can the email be made to have an attachment (I want to send a W...
Tue, 10 Jun, 2025 at 10:37 PM