kb.paessler.com

Welcome to the Paessler Knowledge Base Archive. Here, you will find articles from kb.paessler.com.Please note that this is a mere import of all questions and the corresponding replies into a new platform. The important articles were transfered manually - articles in this folder were imported automatically. We tried to keep links working, but some may fail. If you find some, please let us know. Please bear in mind that articles in this folder may contain old / outdated data.

Error When adding sensor from snmp library
I added MIB of my device into MIB Importer and the saved for PRTG Network Monitor in the snmplibs folder i'm trying to add sensor from SNMP library but faced Socket Error #11004 can you help on this Article Comments Hello, ...
Tue, 10 Jun, 2025 at 9:58 PM
WMI Sensor: RPC unavailable - exchange 2013
Cannot get any WMI sensor to RPC to an Exchange 2013 server. I've checked everything down through nmap, wireshark and procmon and verified there is complete and consistent network connectivity to the server over port 135. Interesting...
Tue, 10 Jun, 2025 at 9:58 PM
SQL sensor Input Parameter
Hi. I have simple SQL query: USE BEDB SELECT TOP 1 * FROM dbo.JobHistorySummary WHERE JobName = 'dbc02 BPM-Incremental' and IsJobActive not IN ('1') ORDER BY EndTime DESC I need to change the name of the work (JobName) fo...
Tue, 10 Jun, 2025 at 9:58 PM
How to add ID column (id device) in the devicelist (Devices->Device list)
If is it possibilitt to add to the device list one new column < ID Device > ? I found devices.htm file with: columns="probegroupdevice,device,location,downsens,partialdownsens,downacksens,upsens,warnsens,pausedsens,unusualsens,...
Tue, 10 Jun, 2025 at 9:58 PM
PRTG perfomance
Why PRTG cant use all RAM and CPU of physical server? PRTG has performance issues (many ps scrips...) and CPU load is 14% and 80% available of 16GB RAM. Article Comments Hello svecm, Thank you for your question. Unfortunate...
Tue, 10 Jun, 2025 at 9:58 PM
vmWare ESX and StandBy Mode
Hello, We are running our vmWare Farm in "green mode". So we have activated the DRS and PowerManagement option so that if not needed, vCenter decide to put in standby ESXi Hypervisor. The problem is that as soon as vCenter decid...
Tue, 10 Jun, 2025 at 9:58 PM
SNMP Location String Format
How can I configure a SNMP Location that is interpreted with GPS or a Geo Location and a additional description like Building, Room, Rack, RU? It is possible and how the Format must look like? There are some parser with regular expressions?...
Tue, 10 Jun, 2025 at 9:58 PM
Imap Sensor to Forward Email Body
I would like my IMAP sensor to include content from the message body of the email it is scanning, in the notification email that gets sent to my prtg administrators. I have tried achieving this with placeholders and regular expressions, but...
Tue, 10 Jun, 2025 at 9:58 PM
Where are Maps Stored?
I'd like to know where I can find the HTML files so I can edit the maps webpage. Article Comments Dear mpaniak PRTG maps are not stored as HTML files. The map layout is saved as part of the PRTG configuration ("PRTG C...
Tue, 10 Jun, 2025 at 9:58 PM
Feature request - Dynamic warning and error limits
I use a number of custom sensors being served via the Advanced XML EXE sensor. I have tried passing the warning and error limits in the XML but this only applies to sensor creation. I would love to be able to set the values dynamically base...
Tue, 10 Jun, 2025 at 9:58 PM
Is there a way to display a prtg graph by executing a Windows command from another program?
I would like to call PRTG to display a graph from another software system. This system can execute a Windows command with parameters. Article Comments Hm, does the application simply show the graph? Or does it save the graph as...
Tue, 10 Jun, 2025 at 9:58 PM
Error: Metascan Timeout
Hi, With new version 16.2.24.3686 I have an error message "Error: Metascan Timeout" when i try to display system information hardware - users - services (not system) Bug or bad settings ? Regard Article Comments Hello,...
Tue, 10 Jun, 2025 at 9:58 PM
PRTG in a IFRAME
Hello, I would have loved to my prtg in an iframe, except that PRTG accepted for map. Response header: X-Frame-Options: DENY Is it possible to configure the web server to authorized loading prtg in an iframe? Thank you in advance...
Tue, 10 Jun, 2025 at 9:58 PM
Credentials list in my PRTG installation
Is it possible to have a list of all credentials used in my whole PRTG installation and in which group / device those credentials are used? Article Comments You could try to get this information from PRTG Configuration.dat where...
Tue, 10 Jun, 2025 at 9:58 PM
Find where inheritance is broken for settings
Is there a way to find where inheritance of credentials has been broken? Our PRTG service account keeps getting locked out but we don't know device or group is the one using the incorrect password. Is there a way to find this without lo...
Tue, 10 Jun, 2025 at 9:58 PM
dynamic map
Hi every body, i make many maps in my prtg; however i would like to know how can i make my maps dynamic. for eple if i send the url of my map to somebody it would be able to navigate to the different section on my map. Best regards thank ...
Tue, 10 Jun, 2025 at 9:58 PM
Custom script sensor storing value
I have a custom sensor that outputs this: volume:1,222,333,444 Just for testing purposes. The script runs fine and the message shows up on the sensor screen, all lights are green. However when i look at the live data table view the o...
Tue, 10 Jun, 2025 at 9:58 PM
Scanning interval setting doesn't work
I have a CPU sensor on a device that has the following settings: Scanning Interval 60 seconds When a Sensor Reports an Error Set sensor to Warning for 5 intervals, then set to "down". But when i check the Live Data on the...
Tue, 10 Jun, 2025 at 9:58 PM
Can I customize the detected condition in "Unusual" status in PRTG?
We want to define the detecting condition for "Unusual" status. I know there is some choose in System Administration => Monitoring => UNUSUAL DETECTION. But we want to set the detect pattern ourselves. Does it possible? ...
Tue, 10 Jun, 2025 at 9:58 PM
Monitoring Dell Switch temperature possible?
Hi, I cant find a sensor that will allow me to monitor the core temperatures of Dell switches. Is there perhaps one available? Thanks and regards Article Comments Hello, thank you for your KB-Post. There are no built-in...
Tue, 10 Jun, 2025 at 9:58 PM
Custom Notification EXE file
Hello, I what to accomplish this. A process sensor that monitors the memory usages of a process. When it gets to high a script to restart a service on a windows server is executed. The first part is easy. i have a sensor that monitors a...
Tue, 10 Jun, 2025 at 9:58 PM
ADO SQL v2 Sensor showing error
We've updated to Preview version 16.2.24.3624+. I wanted to add the new ADO SQL v2 Sensor to replace our depricated old ADO SQL Sensors, but I get the error message "An item with the same key has already been added." everytime...
Tue, 10 Jun, 2025 at 9:57 PM
Do Remote Probes Use Compression
I was wondering if remote sensors use compression for communication with the core server(s). Thanks, Adam T Article Comments Short answer probes talk to the host via SSL, as this is encrypted, its technically compressed in t...
Tue, 10 Jun, 2025 at 9:57 PM
monitor a folder on nas synology
I want to monitor a folder located on a synology NAS but my probe say: Login failed: Logon failure: unknown user name or incorrect password (1326) (code: PE029). Can i monitor a folder if it's not a windows folder ? Articl...
Tue, 10 Jun, 2025 at 9:57 PM
How to Auto-Acknowledge only a Specific Error Condition
I stage daily backups to an internal HDD on a machine with a remote probe. I have added a WMI HDD Health Sensor to monitor the SMART Data. Once backups are staged and then copied away, the disk spins down, at which point the sensor report...
Tue, 10 Jun, 2025 at 9:57 PM
Which html file are for which device/status monitor?
Hi there, I'm trying to do some customisation of my companies maps, however I cannot seem to find out which html files in webroot/mapopjects matches their web interface partners. Some are fairly easy to work out, such as the guages,...
Tue, 10 Jun, 2025 at 9:57 PM
Mini probe vs remote probe ports
Hello, I am evaluating the mini probe solution. I have a site with a raspbian Mini probe installed following the procédure with the Python version. The miniprobe is working fine in local but not at the remote site. My today understanding ...
Tue, 10 Jun, 2025 at 9:57 PM
Configuring notifications delivery (SMTP)
Can ESMTP be used for email delivery? I am trying to configure our own email server with PRTG. Using Telnet I am able to send emails using following commands but when I configure same settings in PRTG it says unsuccessful authentication. I ...
Tue, 10 Jun, 2025 at 9:57 PM
How can I specify "No such instance" (SNMP error # 223) as Normal/Ok?
Using an SNMP Custom String sensor, how can I specify "No such instance" (SNMP error # 223) as Normal/Ok? I have a device with dry contacts that can be monitored with SNMP. When the contacts are "closed" I get an SNMP ...
Tue, 10 Jun, 2025 at 9:57 PM
How does PRTG pass credentials??
I am trying to connect to a NAS using the Folder Sensor. I have a special application that runs on the NAS that manages the authentication of shares somehow using SAMBA. The application is Egnyte. My question is: How does PRTG pass c...
Tue, 10 Jun, 2025 at 9:57 PM
E-Mail Notification Variable
Hi, i have a site with prtg monitor and a notification to my office. now i receive mails only with variables instead the real infos. Can you help me out? **** Sensor %name * Probe %probe > Gruppe %group > Gerät %de...
Tue, 10 Jun, 2025 at 9:57 PM
EXE/SCRIPT ADVANCED SENSOR not working
Hi I'm trying to configure Scheduled job monitor using EXE/SCRIPT ADVANCED SENSOR but it keeps returning No response (code: PE002) and when i tried to run the commands parameters on the prtg server directly i got the below response (...
Tue, 10 Jun, 2025 at 9:57 PM
PRTG and Google Gauge
I just wanted to share my latest little project. I wanted to have nice gauges for my temperature sensors and found Google Charts. One of the options was a gauge with dial (https://developers.google.com/chart/interactive/docs/gallery/gauge) ...
Tue, 10 Jun, 2025 at 9:57 PM
Custom SNMP - change delta sensor interval
Hello, is it possible in Custom SNMP sensor, when using Delta (Counter) to display value in other time interval (per hour or per day) instead of per second. (for example, instead of 0.08 Wh/s it would show 288 Wh/h) Article Comments...
Tue, 10 Jun, 2025 at 9:57 PM
Where to put files belonging to a Custom Object
Hi! I created a custom object for a PRTG-Map. It does need some js, png, and swf files. Where to put these? I already tried a new folder below /public/ - but it seems like the webserver does not allow subfolders there - also it delivers o...
Tue, 10 Jun, 2025 at 9:57 PM
Filtering messages on Syslog
Hello, I have configured a device on my PRTG instalation ,added a syslog sensor to it, and a software called "Syncbackpro" on a server, sending syslog messages to the sensor. The messages are received by the sensor but almost al...
Tue, 10 Jun, 2025 at 9:57 PM
send string
Hello, If a sensor is in error, I wan't to send through http a string to activate a webserver. Is that possible ? Article Comments You can create a new notification and attach a "Execute HTTP action" event. And t...
Tue, 10 Jun, 2025 at 9:57 PM
How do a monitor PostgreSQL database performance
How do a monitor PostgreSQL database performance using the PostgreSQL sensor. Note Verify you have enabled PostgreSQL's statistics collector on your database server! postgresql.conf track_activities = on track_counts = on track_io...
Tue, 10 Jun, 2025 at 9:57 PM
The latency of my ping monitor is constantly increasing.
I am currently monitoring a service with a ping sensor but the latency is constantly increasing. After I restart server the latency stabilize. I share you the graph. Article Comments Is this behavior normal? and how can I fi...
Tue, 10 Jun, 2025 at 9:57 PM
virtual machine or hardware installation for core with only remote probes?
Hello In our environment we currently have one PRTG core server and 3 remote probes. The core only has its own 6 sensors. In total we have about 2500 sensors, distributed on those 3 remote probes. In the near future we will further add 1-...
Tue, 10 Jun, 2025 at 9:57 PM
Updated now core service will not run
I updated to 16.4.27.6719 and now my core service will start normally but will shut down after a few seconds. Event viewer shows the service shuts down with ID 1000 Article Comments Hello Matt, Plese send us first using the PR...
Tue, 10 Jun, 2025 at 9:57 PM
FTP server file count looks like not working with passive mode?
I've setup a sensor for counting files in a specific folder. But constant receiving the following alarm: 227 Entering Passive Mode Below the logs: [Probe] 26-10-2016 13:42:05 Microsoft Windows 7 Professional 6.1.7601.65536 nl-NL ...
Tue, 10 Jun, 2025 at 9:57 PM
Separate syslog to files
I'm receiving input from many devices on the Syslog sensor. Is there any way to export the output to a file for each device? We had another syslog server before that could create a daily log for each device. BR Claus Article C...
Tue, 10 Jun, 2025 at 9:57 PM
Report old down
Hello, I would like to get all device what was down yesterday, last week, ... . But, PRTG API let only get this functionality only for a specific sensor ID. Is it possible to get this information for all device in a group ? Thanks...
Tue, 10 Jun, 2025 at 9:57 PM
change disk space warning for all sensors
Hi, is there a simple way to change the warning level for all sensors from 20% to 15%? Article Comments Hello there, This can be done by navigating to "Sensors > By Tag > W > WMI Free Disk Space (Multi Disk)"...
Tue, 10 Jun, 2025 at 9:57 PM
Connect AEG-USV SNMP Adapter to PRTG
Hi, we get a new SNMP-Adapter(CS121) in our AEG-USV Protect 3.33. Now is the question how can i import the information from this SNMP-Adapter to PRTG? Did anyone try this before? Are there any code to use? Article Comments H...
Tue, 10 Jun, 2025 at 9:57 PM
nmap with mini-probe
Hello, I ma trying to use nmap on a mini probe. It is working fine with the CIDR notation. But I am not succeding to get a positive result with Single or - separated way of configuring. Any clue? Regards, JP Article Comments ...
Tue, 10 Jun, 2025 at 9:57 PM
Traffic in/out sensor graph - swap positive and negative y axis
How can I reverse the positive and negative y axis on an snmp traffic graph? Article Comments You could use the Sensor Factory sensor, include the channels and negate the values accordingly by multiplying them with -1 :) No...
Tue, 10 Jun, 2025 at 9:57 PM
Windows Server Backup Monitoring
I am looking for the best way to monitor windows server backup. Some previous knowledge base posts have led me to believe the eventlog sensor isn't able to read the the logs needed to monitor this backup service. Does anyone have any ...
Tue, 10 Jun, 2025 at 9:57 PM
How to monitor EMC Avamar clients with PRTG?
I'm looking for tips on how to monitor EMC Avamar clients using PRTG. Can you help me? Article Comments Please check out Heath Trengove's custom script sensor for monitoring EMC Avamar backup clients on GitHub: https...
Tue, 10 Jun, 2025 at 9:56 PM
How to monitor network teams on older Windows (pre 2012)?
I'd like to monitor network teams on older versions of Windows server, e.g. on Win 2008 R2. I'm looking for something similar to the PRTG network card sensor, but for a team, not only for a single interface. Can you show me how to...
Tue, 10 Jun, 2025 at 9:56 PM
PRTG NetFlow sensor stopped, can't get it working again
I have/had a NetFlow v9 sensor setup to capture data from a customers Cisco router. This was working but I needed to use it for an investigation last week and it was reporting no data received since September, I can still see historic dat...
Tue, 10 Jun, 2025 at 9:56 PM
Problem with Windows Updates sensor
Hello Guys, I have updated my playground to Windows 10 1511 (TH2). Since then Windows Uodates sensor shows a warning for "Time since last update": -1 s (Time since last update) is below the warning limit of 0 s . Time since la...
Tue, 10 Jun, 2025 at 9:56 PM
Custom-SSH-Script Return Value 2 Produce Integer Values
Hello, I have put together a bash script for a custom SSH Script Sensor so that I can monitor used INode counts. We have a Linux server that seems to spike on INode or open file usage and crashes. I should mention that I am fairly new to ...
Tue, 10 Jun, 2025 at 9:56 PM
Getting PE087 Error with custom sensor
I have written several custom sensors using a windows console app in c# using the same pattern. System.Environment.Exit(0) for success and System.Environment.Exit(2) for failure. My previously written sensors worked fine and are still wor...
Tue, 10 Jun, 2025 at 9:56 PM
subtraction of two values ??
In PRTG measure the power generated by the solar panel. The second parameter is the power consumed by the receivers. I want the power of the solar panel to subtract the power of the receiver. Where the value is approaching to zero wants to ...
Tue, 10 Jun, 2025 at 9:56 PM
Custom Gauge Colours
Hi All, I've been loading in a APC Automatic Transfer Switch (ATS) into my installation. One of the OIDs from the APC MIB is for the power source being either A or B. The gauge has a 50/50 split, but is black on both sides. Is there...
Tue, 10 Jun, 2025 at 9:56 PM
Settup up DNS server settings
I am unable to setup email notifications because the DNS settings are incorrect. Where can these be set properly? Article Comments PRTG uses Windows for DNS queries. What actual error do you get in the notification logs? Nov...
Tue, 10 Jun, 2025 at 9:56 PM
SSH Sensoren 16.4.27.6720
Liebes Support Team, seit o.g. Version müssen alle meine SSH Sensoren im Kompatibilitätsmodus laufen! Was hat sich da genau geändert? Muß ich die Zielsysteme anpassen? Wenn ja wie? Dieser Modus wird wohl irgendwann komplett aus PRTG versc...
Tue, 10 Jun, 2025 at 9:56 PM
keep paessler from detecting same device multiple times
We have router A with several interfaces linking to several other routers. How do we scan by range and not hit router A multiple times? Is there any sort of correlation engine in Paessler to detect this? Article Comments Hi th...
Tue, 10 Jun, 2025 at 9:56 PM
httpsensor - Cannot open file "C:\Windows\system32\...
Hi PRTG support team, we created several sensors with the folowing kb article: Is it possible to test a WSDL or SOAP service with PRTG? The sensors work send a SOAP request every five minutes and they work fine. But several times a...
Tue, 10 Jun, 2025 at 9:56 PM
PRTG Network Monitor - SNMP Trap Receiver decoding bindings
Hi, I've recently installed PRTG Network Monitor and setup several Enterprise SNMP Sensors which uses SNMP GET and they work as expected. Also setup the SNMP Trap Receiver sensor and the traps are shown by PRTG Network Monitor. Can...
Tue, 10 Jun, 2025 at 9:56 PM
Netflow result on a week
Dears, I use netflow to monitor my network. And I want to report about top talker and top connection. By default the result is resume of toptalker on each 15 minutes. How can I have the result of 1 day or 1 week? Thank you very much! ...
Tue, 10 Jun, 2025 at 9:56 PM
Custom Event Log Sensor
Hi, I would like to create an event log sensor that works in exactly the same way as the standard WMI event log sensor, but for Applications and Services Logs (specifically, Microsoft, Windows, AppLocker, EXE and DLL). Could anyone poin...
Tue, 10 Jun, 2025 at 9:56 PM
How can I monitor RMAN backup status on an Oracle Database?
I want to monitor the current and last RMAN backup status on an Oracle Database. How can I do it? Article Comments I resolve this using Oracle SQL v2 sensor and Custom Lookups according to this manual on Paessler KB: I create...
Tue, 10 Jun, 2025 at 9:56 PM
How to add interfaces with a certain description on the port?
Hi, I want to create an autodiscovery template that allow me to discover just the switch interfaces that contains a particolar description decided by me. For example all the interfaces that contains the description "UPLINK TO" or ...
Tue, 10 Jun, 2025 at 9:56 PM
Remote Probe Timeout after Login Logline
Hello, i get timeouts after the login logline. no other errors. AccessKey is ok, allow ip is listed. everything seems to be ok because the log states that iam connected. the Probe is behind a NAT with a fritz.box 6490. ip is static. 02....
Tue, 10 Jun, 2025 at 9:56 PM
Filtering PRTG Netflow Data with one sensor?
Hi there. I'm a new user so please forgive me if my terminology/understanding is incorrect. I've setup a Netflow sensor for my Cisco router and am capturing all of the data I expected (LAN to LAN traffic, as well as LAN to WAN tra...
Tue, 10 Jun, 2025 at 9:56 PM
Download of a specific version
Hello, The server where PRTG was installed crashed. I am reinstalling the app. The last backup is <root version="13" oct="PRTG Network Monitor 16.1.21.1924 x64" The latest version I installed is <root vers...
Tue, 10 Jun, 2025 at 9:56 PM
my Prtg Core server service can not start
PRTG Core Server Service in my server cannot start with this error: The PRTG Core Server Service started and then stopped.some services stop automatically if they are not in use by other services or programs. Article Comments ...
Tue, 10 Jun, 2025 at 9:56 PM
Monitoring Tomcat services
Hi, I want to monitor application/service inside my tomcat. Where I can get the reference to do this ? Thanks. Article Comments This might be the right direction :) Nov, 2016 - Permalink
Tue, 10 Jun, 2025 at 9:56 PM
How to configure PRTG via Command Line?
Please explain step by step for me. Thanks Article Comments You can't configure PRTG via command line. Only via PRTG Administration Tool, or Webinterface / Enterprise Console. Nov, 2016 - Permalink
Tue, 10 Jun, 2025 at 9:56 PM
How to export configuraiton file from PRTG server and . . .
We would like to transfer a configuraiton file from <PRTG server 1> to <PRTG server 2>. Could you please let us know how to export configuraiton file from <PRTG server 1> then import that file into <PRTG server 2> ? ...
Tue, 10 Jun, 2025 at 9:56 PM
Map designer - Traffic graph locked to specific devices link ?
We have map with network topology but is there any chance to attach traffic sensor data as small graph-only objekt and lock it (attach) to link between 2 devices ? The plan is the graph will move during object move in map designer. ie: ...
Tue, 10 Jun, 2025 at 9:56 PM
Setting up an MS SQL v2 sensor, no options available for Data Processing
When I set up our MS SQL v2 sensor, all I get in the Data Processing "drop-down" is "Just execute the query"; there are no other select-able options. I'm sure I must be missing something simple - any suggestions? ...
Tue, 10 Jun, 2025 at 9:55 PM
Cisco redundant power supply sensor ?
Hello, how can I tell when my Cisco switch/router fails over to redundant power supply using a PRTG sensor ? Thank you kindly. Article Comments Hello there, thank you for your KB-Post. The standard Cisco System Health senso...
Tue, 10 Jun, 2025 at 9:55 PM
SQL SENSOR TİMEOUT
Hello , I use to PRTG SQL sensor.But the sensor usually warnig or timeout message.What is the best practice of time out duration? Thank you, Esra Article Comments Hello Esra, please open a ticket and send us more informa...
Tue, 10 Jun, 2025 at 9:55 PM
PRTG Upgrade fails
I attempted to update our prtg install with the latest update. I spun for 2 hours before I stopped it. I got into the system and could not recover anything. I ran the update directly on the machine. Still no joy. By the third day I s...
Tue, 10 Jun, 2025 at 9:55 PM
PRTG Remote Probe crash
Hi One of mine REmote proble, keep crash. I could provide you with the systems log The PRTG Probe Service service terminated unexpectedly. It has done this 7 time(s). Faulting application name: PRTG Probe.exe, version: 16.4.27.6846, ...
Tue, 10 Jun, 2025 at 9:55 PM
Graph image on Historic
Hi all when i will see historic graph, i have just Data but no image. i try with other computeur and browser see screenshoot. http://hpics.li/84b4d73 regards Article Comments Hi there, Please check that you have entered ...
Tue, 10 Jun, 2025 at 9:55 PM
UCS Health Sensor
I recently added the UCS Health Sensor for each of our two UCS C-series servers, one is a C240M3 the other a C220M4, both running v2.03i which is the latest UCS firmware, and the sensor seems to be reversing the reported Power Supply status...
Tue, 10 Jun, 2025 at 9:55 PM
Cannot change something in "Connection to PRTG Core Server".
Could you please let me know that Why "Server (IPv4 address or DNS name):" and "Probe Access Key:" option under "Connection to PRTG Core Server" are unchangeable? Please refer to an attached file. Please expl...
Tue, 10 Jun, 2025 at 9:55 PM
How to optimise logging
Is there any possibility to size the logfile? My HDD space for logging is overflowing. It would be great to limit them by size or by the age. Article Comments Nice nickname! ;) There actually is, simply navigate to <your-prt...
Tue, 10 Jun, 2025 at 9:55 PM
How to combine the two into a single server
There are two different servers PRTG, how to combine in one, preserving maps and sensors Article Comments Hi there, Unfortunately, this is not possible at the moment and will most likely not be possible in future. Nov, 2016...
Tue, 10 Jun, 2025 at 9:55 PM
How to automatically delete / remove multiple devices from PRTG
We have multiple device in PRTG that we want to remove. As they are numerous, wondered if there is a script or powershell script that can be run to remove these devices automatically. Many Thanks Article Comments Hi there, Th...
Tue, 10 Jun, 2025 at 9:55 PM
Dashboard Map
Hello, When it is selected a Map as a main screen (homepage) doing in the main Page "Home" -> " "Maps desginer by me" " , this screen NEVER refresh automatically!!!. Does is a normal operation in PRTG? ...
Tue, 10 Jun, 2025 at 9:55 PM
Sensor for IBM System I/iSeries
Are there sensors available for the IBM System I/iSeries? Article Comments Currently, we only have sensors for IBM System X available. Nov, 2016 - Permalink
Tue, 10 Jun, 2025 at 9:55 PM
Sensor factory error: "Formula empty"
PRTG version is 16.3.27.6636+ [Preview] I'm trying to create "factory" sensor with the folowing simple formula 1:Bitrate(123439,0) #2:Errors(123531,0) And getting this: Error in channel list: Line 2, Channel #1:Bitrate(...
Tue, 10 Jun, 2025 at 9:55 PM
Reordering channels on a stacked graph
Hi I'm running PRTG 15.1.13.1382. And have a question on how to order channels on stacked graphs. I have setup a custom Exe/Advanced sensor with a couple of channels. As an example: <?xml version="1.0" encoding="U...
Tue, 10 Jun, 2025 at 9:55 PM
I have the code PE121
Hi, I have the message "Timeout caused by wait for mutex. Consider distributing your VMware sensors across several probes! PE121" I read the topic "30643-how-can-i-increase-the-connection-limit-on-vmware-systems-pe121"...
Tue, 10 Jun, 2025 at 9:55 PM
Xenserver 7.0 not working
I migrated a XenServer pool from 6.5 to 7.0 and now the XenServer sensors do not work. I tried re-adding them and they still do not function. It gives host not found at uuid (UUID). Any idea when Xenserver 7.0 will be supported? Art...
Tue, 10 Jun, 2025 at 9:55 PM
"error" status until confirmation
Hello paessler, is it possible to freeze a sensor with status "error", until a user oder admin confirm this status? Thanks Peter Article Comments Dear Peter, Thank you for your kb-post. Please refer to this art...
Tue, 10 Jun, 2025 at 9:55 PM
Why does PRTG create multiple SNMP Traffic sensors of one network card?
I have created a device template based on the existing device created by Auto-Discovery. As I want to have the basic monitoring sensors on my device, I just created the template with Ping, SNMP Disk Free, SNMP CPU Load and SNMP Memory senso...
Tue, 10 Jun, 2025 at 9:55 PM
Kein Konfigurationsdialog nach Installation miniprobe
Wir haben miniprobe auf einem Ubuntu 14.04 LTS Server installiert. Die Installation ("python setup.py install") lief ohne Fehlermeldungen durch, jedoch startet kein Dialog zur Angabe der benötigten Parameter, d.h. es wird auch kei...
Tue, 10 Jun, 2025 at 9:55 PM
Active Directory User logins
Is there a way for PRTG to log/monitor (ie Syslog) of users logins and logouts on a AD server? Article Comments Hello ipalleman, You can monitor the syslog messages by using the Syslog Reveiver Sensor. If you configure the AD ...
Tue, 10 Jun, 2025 at 9:55 PM
AIX support
Hello, we are on a decision point as to which monitoring platform we are about to deploy. The final decision is either PRTG or PandoraFMS. PandoraFMS PRO: It is free PRO: It supports AIX 5.x, and possibly higher as well CON: It is pro-act...
Tue, 10 Jun, 2025 at 9:55 PM
How to monitor physical drives on HP ML110 with B140i controller
HI, I am trying to monitor physical drives on a new HP ML110 G9 (WS2012 R2 Essentials). Two drives are connected to a B140i controller as a mirrored pair. Ideally, I would have liked to run ESXi (v6, HP version U2, free) but this does no...
Tue, 10 Jun, 2025 at 9:55 PM
Monitor traffic exchange with certain IP ranges
Dears, By default, PRTG monitor and display all data pass an interface. But I want to display traffic of certain ranges IP ( such as: traffic of only ranges 210.211.0.0/16, 115.110.0.0/16). Can PRTG do that? Thank you very much Arti...
Tue, 10 Jun, 2025 at 9:55 PM
how to view both minimum and maximum value of graphs in both inbound and outbound traffic
hi , i want to have a view in my graphs to see both inbound and outbound value of how much is the max and min value m currently i can see the max,min value for the inbound traffic i wonder to know what should i do to have a view for the bot...
Tue, 10 Jun, 2025 at 9:55 PM
Create python "bots" to send output back to PRTG
I'm working on a separate web interface that integrates with the PRTG API which I run on my local device. My goal is to collect data from the PRTG API, then load it into a database which can be accessed by a separate panel. My question ...
Tue, 10 Jun, 2025 at 9:55 PM