kb.paessler.com

Welcome to the Paessler Knowledge Base Archive. Here, you will find articles from kb.paessler.com.Please note that this is a mere import of all questions and the corresponding replies into a new platform. The important articles were transfered manually - articles in this folder were imported automatically. We tried to keep links working, but some may fail. If you find some, please let us know. Please bear in mind that articles in this folder may contain old / outdated data.

Reducing notifications when a device does down
When a device goes down we get notification messages from every sensor with a notification configured saying that it can't be read. For example, we'd get notifications for: CPU, Memory, Uptime, Volume C, Volume F, Volume G, Volume ...
Tue, 10 Jun, 2025 at 12:44 PM
How can i display a library sunburst on a map
I am using a custom map object to try and display a library on a map, the sunburst displays in map designer and map preview but when we view as a HTML page the object is not displayed. Custom map object.... <!--Custom Map Objects: Libr...
Tue, 10 Jun, 2025 at 12:44 PM
How can I add an iframe to an image that looks like a popup?
Good morning, what happens is that in the company I work they want to improve the way the network looks (everything they want to show by means of the maps) and they are requesting that in an icon / image (example: camera image ) place an ip...
Tue, 10 Jun, 2025 at 12:44 PM
Security context of map - make parts of the map invisible
Can I make parts of a map invisible to a user or user group when the map can be publicly accessed? How do I configure this correctly? I already have tried several options with rights, but nothing so far has worked. I either get the complete...
Tue, 10 Jun, 2025 at 12:44 PM
World cup scores sensor
Ok so its not often i post here with something that isnt a question, however i have spent this morning tasked with the job of creating sensors to alert if and when there are goals in the world cup! We are a sweepstakes heavy office :) I...
Tue, 10 Jun, 2025 at 12:44 PM
Status-of/total-number-of-sensors-added-to a Probe
Hi, In the web console in the Device Tree for each probe is shown in the Overview (tabid=1): the status of that probe the total number of sensors added to that probe But in the Enterprise console this is only true for the local p...
Tue, 10 Jun, 2025 at 12:44 PM
Custom Lookup Values Issue
We have recently installed a new SAN (Infortrend), and as such are looking for a way to monitor the drive status through SNMP, so we know when there's a fault disk. Now, we have the mib file, and according to the 'Disk State' OI...
Tue, 10 Jun, 2025 at 12:44 PM
REST Custom Sensor JSON template
Hello, I woul like to create a REST custom sensor to monitor a JSON return value. The return value looks like this: "imageUrl":"http://my/path/isec_ydufow7v.png", "legendUrl":null, "errorCode":0...
Tue, 10 Jun, 2025 at 12:44 PM
Restart Server on Trigger
Morning, I have an issue with one of my Ubuntu servers, PRTG triggers an alert when the service I am monitoring fails, I am curious if when that happens can PRTG trigger a command to restart the server? And potentially even then email me it...
Tue, 10 Jun, 2025 at 12:44 PM
Test TCP/UDP ports from one client to another
I need to verify that some TCP/UDP ports are open. As a source I have a client and as a destination I have another one. The sensor used is Custom EXE/Script Sensor. The EXE file to connect to the source client is PsExec of Windows Sysinter...
Tue, 10 Jun, 2025 at 12:44 PM
FreeNAS Script Monitoring
I am trying to run this "get_hdd_temp.sh" script from FreeNAS to monitor the temperature on drivers. But when creating the folder /var/prtg/scripts/ and putting the file in there I cannot seem to choose it when adding a SSH Scri...
Tue, 10 Jun, 2025 at 12:44 PM
Is there a way to view all configured notification settings and thresholds?
With multiple people administering our PRTG 8 install we've come to realize a strong need for some type of report that can show all configured notifications and thresholds on a sensor level. A basic list of all reasons someone may get a...
Tue, 10 Jun, 2025 at 12:44 PM
Change default check value of sensor?
Hi, I have just installed PRTG as im looking to replace my Nagios setup with it. Ive got my corporate LAN monitored and now im tweaking. I cant seem to fond where to change the default check interval for PING from 30s - thats too frequent...
Tue, 10 Jun, 2025 at 12:44 PM
How can i add sensor using hostname?
Hi Guys, While am adding the sensor by using host name it will get error , i.e Host not found. This message indicates that the key (name, address, and so on) was not found. Socket Error # 11001 Host not found. (socket error # 11001), Cou...
Tue, 10 Jun, 2025 at 12:44 PM
Custom Share Size Script - incorrect "sizing"
I use the following script #du /data/ -s #array=($(du /data/ -s)) array=($(du /data/* -s)) #echo ${array[@]} #echo ${array[1]} echo "<prtg>" #looping for ((i=0; i<${#array[*]}; i++)); do echo " <resu...
Tue, 10 Jun, 2025 at 12:44 PM
Divide a sensor value
Hello, I have a sensor which is giving a time value in seconds (absolute signed integer). I would like to display this in a Graph in minutes (simply divide by 60). How can I do this? I read about this Sensor Factory but I I dont und...
Tue, 10 Jun, 2025 at 12:44 PM
Custom SSH script - parsing output
I'm having difficulty with output from a custom SSH script that I'm running on a Linux machine. The script outputs a time value - NTP offset in microseconds - as a number (1, 2, 15, 26, etc.). I'd like to capture that number a...
Tue, 10 Jun, 2025 at 12:44 PM
SNMP traffic sensor sudden SNMP_EXECPTION_NOSUCHINSTANCE
We have several SNMP traffic sensors on our firewall and today several of those sensors suddenly produced the following error: SNMP_EXECPTION_NOSUCHINSTANCE It only seemed to occur with interfaces/traffic sensors for VLANs. Seeing as h...
Tue, 10 Jun, 2025 at 12:44 PM
My PRTG Instance Failed Last Night and Needed to Be rebooted
My PRTG instance needed to be rebooted this morning before it would start working properly. I had sensors that were flipping between up/down (I have a primary and failover configuration) and Unknown. It appeared to occur between 12:40ish ...
Tue, 10 Jun, 2025 at 12:44 PM
native support of vmware vcenter server appliance 6.5
hallo, da vmware ja die entwicklungsrichtung strikt vorgibt würde mich brennend interessieren, wann mit nativer unterstützung der aktuellen vcsa 6.5 gerechnet werden darf? ich habe grade bei einem kunden prtg installiert und leider festste...
Tue, 10 Jun, 2025 at 12:44 PM
Traffic Senor Inverted
I have an SNMP traffic sensor which seems to be reporting the IN/OUT data in reverse of how it is flowing. Is there any way to reverse the sensor? I know I can create another custom sensor but that is just burning another sensor (which I ...
Tue, 10 Jun, 2025 at 12:44 PM
Receive SNMPTrap SMS with the correct details
Current notification message was set as default [%sitename] %device %name %status %down (%message) with this configured i will not know the actual hostname which was rebooted or down sent by snmptrap sms. What is the correct parameter use...
Tue, 10 Jun, 2025 at 12:44 PM
Sensor für MS SQL Cluster Instanzen
Wertes Paessler Team Der SQL Performance Sensor scheint nicht zu prüfen, auf welchem Knoten (Host) die jeweilige SQL Server Instanz läuft. Bei einem MS SQL Cluster kann jede Instanz auf jedem Knoten laufen. Wie können wir dieses Problem...
Tue, 10 Jun, 2025 at 12:44 PM
Receive SNMPTrap SMS with the correct details
Current Notification Message parameter was set as default [%sitename] %device %name %status %down (%message) i will not know which server is rebooted/down with the default parameter. What is the correct parameter used to capture alert c...
Tue, 10 Jun, 2025 at 12:44 PM
Error opening https connection
Hi, I am trying to monitor a HP P6000, but for all the set of sensors I get the followed message: "Error opening https connection". What is causing this error? Article Comments Hi there, What type of sensor exact...
Tue, 10 Jun, 2025 at 12:44 PM
SNMP message
So, Im trying to query a LSI Raid card. I have all that working, but I want to return the serial # from a disk. It looks like this: 6SL3VY820000B2410SZ1 But when I query it I get a value back its just 0. I don't really care what I see...
Tue, 10 Jun, 2025 at 12:44 PM
Eventlog: Security: Failed Logins incorrect reporting
I have a WMI sensor configured to log Security Audit Failures. From time to time it appears to report literally billions of new records (volume) but the actual event log on the windows server this sensor is monitoring has no login failure e...
Tue, 10 Jun, 2025 at 12:44 PM
display a countdown on a map
dear all, is it possible to display a countdown on a map page, that shows the time to the next refresh ? Thanks. Article Comments Hi there, Unfortunately, that is not possible. I tried to build something with the timer in th...
Tue, 10 Jun, 2025 at 12:44 PM
Duplicate object & undo functions in map designer?
Hi, Any plan to add either of these functions to the map designer?: ability to quickly duplicate an object (select an object, click "duplicate", it creates a copy of it - better yet, just ctrl-drag & drop to make a copy)...
Tue, 10 Jun, 2025 at 12:44 PM
How can I monitor DICOM and HL7 with PRTG?
I would like to know if it is possible to monitor DICOM and HL7 with PRTG. Does PRTG provide eHealth sensors? How can I get monitoring results for eHealth monitoring via DICOM and HL7? Article Comments This article applies to PR...
Tue, 10 Jun, 2025 at 12:44 PM
Lately newly added sensors are displayed as paused, unable to unpause
PRTG Network Monitor 18.2.41.1652 x64 When adding new devices or new sensors to a device, most sensors are displayed in the console ina "paused" state. They can not be un-paused. Within the setting of the device there is one dep...
Tue, 10 Jun, 2025 at 12:44 PM
http sensor unable to find string
We have an http sensor that is unable to find any keyword we enter on the settings page for the sensor. Using a simple PHP script, we have no problem finding the desired keyword. The page is http://www.acumenitsupport.com The keyword...
Tue, 10 Jun, 2025 at 12:44 PM
The user name or password is incorrect (1326) (Code: PE026)
hello, I always get the file content sensor following message: Failed Login: The user name or password is incorrect (1326) (Code: PE026). I do not know where I can adapt this? Does anyone know? Article Comments Dear spomah, be...
Tue, 10 Jun, 2025 at 12:44 PM
Show only down and warning devices on custom Sunburst Map
I am trying to create a Map that shows a Sunburst view of devices with only Down and Warning sensors. The "devices sunburst sensors" is the map I am trying to edit, but I cannot figure out how to filter by sensor type. I am able t...
Tue, 10 Jun, 2025 at 12:44 PM
Custom EXE Powershell script running on core, not target
I wrote a simple script to check to see if the PRTG console is installed on one of the desktop Windows PC's I am monitoring: $installed = Get-ItemProperty HKLM:\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\* | Selec...
Tue, 10 Jun, 2025 at 12:44 PM
Difference between recorded network traffic and downloaded file size?
Hello, I configured a NetFlow9 protokol on a firewall port. The network traffic is now beeing shown in PRTG. For a testing purposes I downloaded a zip file from the internet. The file size is 167 MB. But when I looked for this traffic in ...
Tue, 10 Jun, 2025 at 12:44 PM
How can we use Sunburst View MAP for Specific Sensors or Specific List of Devices
How can we use Sunburst View for Specific Sensors or Specific List of Devices ? Like I have 100 Sensors on 10 devices I need to Show only 20 sensors in sunburst view MAP to Present all 20 IMP services. Also out 10 devices I need to Show o...
Tue, 10 Jun, 2025 at 12:44 PM
Show only value of sensor in large font on map
Is it possible to show only the value of a sensor in a large font on a map ? For example, we now have CPU load shown as gauge on a large screen. It's not possible to see the exact value of the CPU load from a distance. So, only the valu...
Tue, 10 Jun, 2025 at 12:44 PM
Ubiquiti UniFi Wi-Fi controller MIB.
Hello! I found Official UniFi MIBs for my Wi-Fi UniFi 5.7.23 controller, but can't import it in PRTG via MIB Importer because of Parse Error, what i need to do? UBNT-MIB UBNT-UniFi-MIB Article Comments Hello Vasiliy, w...
Tue, 10 Jun, 2025 at 12:43 PM
Can PRTG send SNMP trap notifications on receipt of a syslog message?
I like to use PRTG to send an SNMP trap message when receiving a specific syslog message, is this possible. Article Comments Hey Sihoko, Yes you can do this. First you need to define filter rules in the Syslog sensor for Error...
Tue, 10 Jun, 2025 at 12:43 PM
Email Notification
Hello, I configured my E-Mail to receive notifications in case of problem but I have this message as an error : Erreur lors de l'envoi de ''Email'' : Echec de la connexion (''41.488.113.99")(Sensor/Source/...
Tue, 10 Jun, 2025 at 12:43 PM
Python custom sensor incorrect output
I'm trying to use a custom Python script to count some files in a directory. In the code, I use this to count said files file_count = sum((len(f) for _, _, f in os.walk("Q:\some\location"))) Testing with the included Pytho...
Tue, 10 Jun, 2025 at 12:43 PM
HTTP 122 Sensor triggering errors but site is up and running with no issues.
I am having an issue with one of our sites. I am currently monitoring one of our sites with the HTTP 122 sensor. The site is up 100 percent of the time, however, the sensor is reporting a 25 percent downtime over a 30 day period. There has ...
Tue, 10 Jun, 2025 at 12:43 PM
SSH Script to monitor process in linux
This isn't a question, it's a share - wasn't sure how to share something the community. I was looking for a way to monitor a given process in Linux (specifically Ubuntu.) I used to use Xymon which allowed me to set a min/max num...
Tue, 10 Jun, 2025 at 12:43 PM
SNMP Bandwidth Sensor shows only 75 of the 106 existing Interfaces
When I add an SNMP Bandwith sensor for our central router (bintec), I get an overview of the existing Interfaces. But it seems this overview ist limited to show only 75 Interfaces... is there a way to add the sensortype for Interfaces above...
Tue, 10 Jun, 2025 at 12:43 PM
Sensor for Exchange environment
We want to monitor our disks from the Exchange server. Three hard disks are attached but no drive letter is assigned. How can I monitor this? Found this link, but the script didn't work: https://helpdesk.paessler.com/en/support/solu...
Tue, 10 Jun, 2025 at 12:43 PM
Report on Bandwidth Threshold Exceeded X Times Per Period?
We have a large customer with a new requirement stating that we have to send a report to them each time their traffic exceeds (y)% threshold for (n) consecutive hours (x) times per month . This requirement came down from corporate, so indiv...
Tue, 10 Jun, 2025 at 12:43 PM
HP Proliant SystemHealthSensor with one PSU
Hi, we are using several HP ProLiant Servers which we monitor with PRTG. A huge problem is that our hosts (which have only one PowerSupply) are shown as "Degraded" - because the second PowerSupply isn't present. Is there a...
Tue, 10 Jun, 2025 at 12:43 PM
SNMP Library hangs (how small does this need to be?)
Hello, We are trying to add a custom sensor for PRTG using the "SNMP Library" sensor for AudioCodes hardware. Initially I attempted to use the entire oidlib file, but it was something like 12MB. I trimmed the file down to abou...
Tue, 10 Jun, 2025 at 12:43 PM
Code PE085 from SNTP sensor on TimeNet Pro GPS clock
I have looked through several other posts on this topic, but all were at least a year old, if not much older, and none had replies with effective suggestions. In the instant case, I have a Veracity TimeNet Pro GPS Clock server being used ...
Tue, 10 Jun, 2025 at 12:43 PM
System Health MIB
Dear technical team, I wonder to know that what is the OID or MIB that PRTG uses to create the "System Health Power Supplies" , "System Health Fan" and the "System Health Current" for a Cisco and Mikrotik devic...
Tue, 10 Jun, 2025 at 12:43 PM
Watchguard Firebox M300
Hi We have a WatchGuard Firebox M300 which we wish to monitor via PRTG. We've followed this setup guide https://p.widencdn.net/in4vq3/PRTG-RMM-Integration-Guide. I'm new to PRTG and could do with a little help with two sensors ...
Tue, 10 Jun, 2025 at 12:43 PM
80041002 error on a server where PRTG was running the day before
Hello, everything is in the title. Yesterday, everything was fine, and the next day all WMI sensors, gives me this error. Only ping that is not WMI works. I restart the target server, same. I have 20 servers running without problems. He is ...
Tue, 10 Jun, 2025 at 12:43 PM
Enterprise Consoel connections
We want to add a connection in the Enterprise Console that goes through the internet or a VPN. Where do we have to make changes in our firewalls? Do we need to allow certain ports on both sides or only on the side where the core server resi...
Tue, 10 Jun, 2025 at 12:43 PM
Escalation on acknowledged alarms
Hi there! I just found out that PRTG Monitor does not send escalation messages if the sensor is acknowledged. I understand that most people dont want further messages for acknowledged sensors - but what if I could choose the acknowledged ...
Tue, 10 Jun, 2025 at 12:43 PM
SQL 2016 Installed but SQL 2016 WMI Sensor thinks 2012 is installed
Hello, I have SQL 2016 installed on one of my servers, which is part of a SQL Cluster - so both servers are identical builds and both run Windows Server 2012R2 Standard. I have added in the SQL 2016 WMI sensor to both servers Server1 -...
Tue, 10 Jun, 2025 at 12:43 PM
Live Graphs for Groups/Devices - Resize in Maps
I am using tag filtering to portray snmp interface graphs via the live graphs for groups/devices map object. The tag filter is currently producing about 8 graph objects. I have a 4K TV that I am sizing my map for, but the graphs contained...
Tue, 10 Jun, 2025 at 12:43 PM
File txt on linux
Good evening, I have the following situation: I have a script that generates an output prtg.txt for exemple: "2:2 error while compressing file" How do i monitor a txt file with the following output? case of failure: &qu...
Tue, 10 Jun, 2025 at 12:43 PM
Is it possible to do new installation without the automatic discovery
So I do fresh install of PRTG and it immediately goes of and scans the whole network without asking, setting off a bunch of network alarms and filling my fresh install with data I don't want. I have a very specific use for PRTG in mi...
Tue, 10 Jun, 2025 at 12:43 PM
How can I stop the initial auto-discovery process
I am new to PRTG and am currently interested in testing out the free version of the Network Monitor. I am concerned with the initial auto-discovery causing performance issues on our network so I have shut down the VM it is running on. Is th...
Tue, 10 Jun, 2025 at 12:43 PM
Multiple probes for internet redundancy
I am trialing the hosted solution at the moment. What I would like to configure is two (or more) remote probes at sites with independent router, firewall, internet connection. This would be for redundancy so that if a core router or firewal...
Tue, 10 Jun, 2025 at 12:43 PM
API - One channel from all WindowsUpdate sensors
Hello, i was wondering if i could get a list out of the API with one channel for all windows update status sensors available. So in detail i would need a list with colum 1 "Time since last Update" and colum 2 "Devicename&...
Tue, 10 Jun, 2025 at 12:43 PM
Windows Update Report
How do I create a report that shows all the windows update information for all my windows update sensors? I have 30 windows update (powershell) sensors. That sensor monitors 15 items. I would like a report with those 15 items for each se...
Tue, 10 Jun, 2025 at 12:43 PM
Favorites and Logs
I have marked some devices as favorites and show up when I go to Devices->Favorites but I would like to be able to view UP/Down logs of just these favorite devices without showing others. These favorites are in groups with other not so i...
Tue, 10 Jun, 2025 at 12:43 PM
Large PRTG Database
Hello, Currently our PRTG Database is using around 1.2TB, specially because we have to keep 365 days of historical data. What I would like to know if is possible to keep, let's say, 90 days on fast disks (PCI SSD) to keep a good perf...
Tue, 10 Jun, 2025 at 12:43 PM
Jacarta InterSeptor
I am at a bit of a loss when it comes to getting the data I want from the InterSeptor device. I am simply looking for a real time graph which shows the humidity and temperature. This is not the InterSeptor Pro device and only has one active...
Tue, 10 Jun, 2025 at 12:43 PM
Value lookups in oidlib
Is it possible to set the value lookup in the custom oidlib rather than after creating the sensor and set the lookups in its channel settings? I played with some <lookups> tags in the oidlib, but without success. regards Stefan ...
Tue, 10 Jun, 2025 at 12:43 PM
UPS basic battery status
Hello, I have a problem. I need to configure the basic state of the UPS battery, how can I change the color of the graph on the overview, because it is black and when I want to put limits, the appearance of the graph changes . Thank's...
Tue, 10 Jun, 2025 at 12:43 PM
HP R5000 UPS
I am having no luck with adding this to PRTG. My intentions where to setup monitoring for the battery, status and load level. I did find the below post and attempted using the custom template. Unfortunately the sensors didn't work. ...
Tue, 10 Jun, 2025 at 12:43 PM
HP UPS autodiscover with template
Hi, We currently have a mix of APC and HP UPS systems. I've been asked to create an auto-discover template for the HP UPS systems just like the default one from APC. Unfortunately, while all the gaugesis being displayed as it should...
Tue, 10 Jun, 2025 at 12:43 PM
Monitoring Enterasys CPU via OIDs
Hello, everyone I have all my network infraestructure with Enterasys B5G switches, and I have been trying to monitore the CPU load, but I have not ben able to find the correct OID for that porpuse, I have tried with these ones: etsysRes...
Tue, 10 Jun, 2025 at 12:43 PM
Automate config backup via tftp
Hello all, Been looking at how to make PRTG do one of the following; 1) Make PRTG to SSH into a network switch and tftp the running config to a TFTP server. 2) Save or Backup the configuration via SNMP to PRTG itself. Thanks for any inf...
Tue, 10 Jun, 2025 at 12:43 PM
Problem MIB
Hi, we are having problems with some MIB vendors like Aruba, Riverbed, Poseidon and MIB. I am using your Importer V3 tool and in sometimes the Splitter one, but still not working. Can you support me please? Regards, Article Co...
Tue, 10 Jun, 2025 at 12:43 PM
Is there a way to have a different Branded Login page based on User Account?
I have several different locations and would divide the locations up with different administrators for each site, and have each site have its own unique Logo and portal name. If so where is the instructions to do so, and is it native to th...
Tue, 10 Jun, 2025 at 12:43 PM
Folder Monitoring Display in GB or TB
Is there any way to change folder monitoring to display in GB or even TB? Bytes is impossible to read and I'd rather not do math every time I need to figure out how much space is left. This would go for pretty much every space type s...
Tue, 10 Jun, 2025 at 12:43 PM
SSH Login Attempts?
I have an SSH credential configuration setup for a few devices on my network. It appears PRTG is taking those credentials and occasionally trying them on many other (if not all) devices on my network. I could care less less otherwise, but...
Tue, 10 Jun, 2025 at 12:43 PM
Push Alarms
I love the push alarm feature especially with it going directly to my phone app. However, there are a large group of devices where I want to know about their status but NOT be notified of an outage via a push alarm. Article Commen...
Tue, 10 Jun, 2025 at 12:43 PM
SNMP Custom Advanced Sensor to Include Total (Sum) For Channels
Hi, Given that the unit for two or more channels are same, is it possible to include Total (sum) for the channels (or selective) based on id ? Either configurable via scripting (xml, device-template etc) or webgui ? Thanks. Ar...
Tue, 10 Jun, 2025 at 12:42 PM
Bedeutung Sensoren SNMP
Hallo, ich habe zum testen einen HP-Switch und einen Lancom Router als Gerät aufgenommen, es wurden automatisch eine Reihe von Sensoren erkannt. Nun meine Frage, wie kann ich zuordnen welche Bedeutung die Sensoren jeweils haben. Der HP hat...
Tue, 10 Jun, 2025 at 12:42 PM
Passing secure credentials to custom exexml
Morning folks, I need to authenticate against our CRM using traditional creds rather than API (annoyingly) could you give me some pointers on handing prtg securestring creds as i am running into some issues. Given that it runs in no...
Tue, 10 Jun, 2025 at 12:42 PM
PRTG Error Message
I have a Dell R630 server running with ESXi and weeks before I received an error message in PRTG about a faulty RAM I deleted the LOG and reset iDrac. The RAM error was gone but I get this warning in PRTG now. Can someone tell me what thi...
Tue, 10 Jun, 2025 at 12:42 PM
Monitor the Talosintelligence Mail Reputation
Hello Everyone More & more systems use the Talosintelligence (formerly SenderBase) in theire AntiSpam, so will be usefull monitor the state of the "Mail Reputation" on these Site for certain ip addresses. it's possible s...
Tue, 10 Jun, 2025 at 12:42 PM
Syslog Export
Hello, I have WiFi terminals and I configured them to send syslog information to my PRTG Monitor module. I have configured the syslog sensor and I see them well arrived. I can filter information in the syslog but I would like to transfe...
Tue, 10 Jun, 2025 at 12:42 PM
iOS and Anroid app - sensor filtering?
We are using Paessler PRTG with 2500 sensors and some probes at this time. We are monitoring devices with a different priority. The devices with the highest priority collected in a library. During working time, they supervised like as a NOC...
Tue, 10 Jun, 2025 at 12:42 PM
SQL Monitoring Query database space
Hi All, I am looking to monitor the Database data file space on all my databases using PRTG with the below query SELECT [FILE_Name] = A.name ,[FILEGROUP_NAME] = fg.name ,[FILESIZE] = CONVERT(DECIMAL(10,2),A.SIZE/128.0) * 10...
Tue, 10 Jun, 2025 at 12:42 PM
Create dynamic channel with rest custom sensor and json
Hi, I´m trying to monitor the HTTP Status Codes from my traefik load balancer with the REST Custom Sensor. This is the json i get from traefiks api -> { "pid": 32510, "uptime": "3h48m4.565825751s", ...
Tue, 10 Jun, 2025 at 12:42 PM
Custom Map Object Width
I have created a couple of custom map objects but they keep resizing to the minimum width they can. For some reason they don't seem to be getting their width set if I drag them or type in the width for them. What do I need to do to have...
Tue, 10 Jun, 2025 at 12:42 PM
Active Directory credentials being cached and not timing out
My AD password has been changed and the password is not being recognised. I can still login using the OLD password howvever. Per the Active Directory Integration guide here this is expected as PRTG server caches AD creds for an hour. ...
Tue, 10 Jun, 2025 at 12:42 PM
"Local probe device" deleted
Hi, today, I wanted to test the DHCP sensor and found that it can only be configured on the local probe device ("Gerät der Probe"). Unfortunately, I've deleted this default device a while ago. I have a newly created device for...
Tue, 10 Jun, 2025 at 12:42 PM
If then else statements on maps
I'd like to hide my sensors on my map when they are green and have them show up when yellow or red when not in edit mode Here's an example that works for both edit mode and viewing mode: <#sensor type="colorclassofstate&...
Tue, 10 Jun, 2025 at 12:42 PM
Monitoring two networks/IP ranges
Can I monitor devices on two IP address ranges on a single PRTG server? My client has two discrete networks running in their office, one is 192.168.0.xx and the other is 172.16.0.xx If I setup a server with two NICs, one connected to 19...
Tue, 10 Jun, 2025 at 12:42 PM
Monitoring connection
Is it possible to monitor a connection from the device I am monitoring? Example: My monitoring server monitors a Device B. On B I have a probe installed. B needs a connection to C. Now I want to monitor that B has a connection to C. Is ...
Tue, 10 Jun, 2025 at 12:42 PM
Newbie: Traffic volume alerts
Hi, I have a port on a switch that I am monitoring using SNMP. This port effectively represents my ISP traffic volume. I want to measure the total traffic volume from a start date to an end date, with alerts for 50%, 80% of a fixed total am...
Tue, 10 Jun, 2025 at 12:42 PM
Changing existing sensor from http to http advanced
I have about 15 HTTP sensors that I want to change to be HTTP advanced, so I can add an assertion to the response. Is it even possible? Or do I need to create them from scratch? :( Article Comments Hello oralana, Thank you ver...
Tue, 10 Jun, 2025 at 12:42 PM
how to add Radio local loop on my prtg
hi I add the address of the local radio loop but nothing to display or detect in my prtg. how can I proceed. Article Comments Dear nafoua, PRTG cannot automatically detect an address if it is not available as IP and responds t...
Tue, 10 Jun, 2025 at 12:42 PM
Desktop recognized as Malware
I just tried to install the new Desktop client. But immediately this was recognized as malware from two independent Scanners. Can you fix that plase. best regards Detlev Article Comments What scanners are you using? We're ...
Tue, 10 Jun, 2025 at 12:42 PM
Pull a list of servers with HP Proliant Physical disk sensors
Recently we became aware due to a server outage that some of our physical servers do not have sensors for the hard drives. Through our LANDesk management console I have identified all of our physical servers and need to compare that against...
Tue, 10 Jun, 2025 at 12:42 PM
How to check for SQL Query Blocks and Blocking
Hi, I have 18 days left of my trial. PRTG does everything i want it too to be able to finally allow me to move from using Nagios, but i need 1 more thing to be able to accomplish before my boss will part with the cash for a licence.... ...
Tue, 10 Jun, 2025 at 12:42 PM
Kanaleinstellungen unabhängig von Sensoreinstellungen
Hallo zusammen, eine kurze Frage, es ist momentan nicht möglich den Grenzwert eines Kanals niedriger zu stellen als den des ganzen Sensors. Wenn ich jetzt aber ein Volume habe, dass bedeutend Größer ist als andere Volumes und der Grenzwe...
Tue, 10 Jun, 2025 at 12:42 PM
OID FORMAT
Hi, For sensors that using OID, can I use text form something like this... HUAWEI-VPLS-EXT-MIB::hwVplsStatus."vsi0001" ...instead in a numerical form (1.3.6.1.4.1.2011.5.25.119.1.1.1.1.6.index) to get data ? I'm abl...
Tue, 10 Jun, 2025 at 12:42 PM